Managing Shipments
36 articles in this topic
Creating a shipment, making a payment, tracking, choosing couriers, where we deliver, using your own label.
Supermarket & Grocery Deliveries
Updated 3 weeks
Who Provides Import Documents and Licenses
Updated 3 weeks
Package Not Visible After an Interrupted Payment
Updated 3 weeks
Package on Hold: Flagged as Prohibited
Updated 4 weeks
FDA Prior Notice for Food Shipments to the US
Updated 4 weeks
Charges on Returned Shipments Are Payable by the Customer
Updated 5 Oct 2026
EORI and Customs Clearance at Our German Warehouse
Updated 5 Oct 2026
CPSC eFiling and Certificates of Compliance
Updated 5 Oct 2026
How to Correct an Item Description or HS Code
Updated 5 Oct 2026
How to Report a Missing Incoming Package
Updated 1 Oct 2026
Package on Hold: Damaged Upon Arrival at Warehouse
Updated 28 Sep 2026
How to Make a Claim
Updated 28 Sep 2026
How to Request Photos of Incoming Package
Updated 28 Sep 2026
How to Upload Documents for Your Package
Updated 3 weeks
Package on Hold Showing “Security Check”
Updated 27 Sep 2026
Package Shows “Return Shipment”
Updated 27 Sep 2026
Package on Hold for "Illegal Items"
Updated 27 Sep 2026
Package Flagged for Repacking
Updated 27 Sep 2026
USPS Package Marked “Delivered” but Not at the Warehouse Yet
Updated 25 Sep 2026
Failed Delivery Attempt: What to Do
Updated 25 Sep 2026
Parcel Delivered to an Access Point
Updated 25 Sep 2026
Using Your Own Shipping Label
Updated 24 Sep 2026
Exporter and Importer of Record
Updated 10 Sep 2026
How to Enter Your Amazon OTP or Delivery PIN
Updated 1 Oct 2026