Restricted Items

Some items can be shipped internationally, but only under specific conditions - special packaging, carrier approvals, or destination rules apply. Review each category below before placing your order.

 

List of Restricted Items

The following items are classified as restricted and may:

  • incur additional fees from our courier partners.
  • be subject to special handling requirements.
  • not be accepted for shipment to certain countries.
Please contact Customer Experience for detailed information regarding shipping eligibility, costs, and documentation. 
* forward2me reserves the right to deem any item prohibited or restricted, and to make final decisions at its sole discretion as to whether such items may be shipped and under what conditions shipping will be authorized.

 

 Aerosols and spray cans

  Alcoholic beverages 

Certain household cleaning products

  Cigarette lighters and gas lighters

  Compressed gases or gas cylinders

   Engine oil and motor oil

   Perfumes, colognes, eau de toilette, aftershave

 Paint and paint guns

 Printer toner cartridges

Solvents, glues, and adhesives

 Steering wheels equipped with airbags

Some hair care products (e.g., hairspray, gels with flammable components)

 Articles of exceptional value

  Banderols / tax stickers

Bullion

  Debit / credit cards

  Dry ice

 Flammable solids

  E-cigarettes and other battery-powered portable electronic smoking devices

  Contact lenses / eyewear

   Collectible coins

 Official documents (passport, driving licence, etc., genuine or fake)

 Unidentified substances

 Precious metals and stones

  Sharp instruments

Infectious biological substances

 Medical devices

  Water-based paints and inks

Turpentine and paint thinners

 Medications

 Foodstuff

 Refrigerators, Freezers, Air conditioners, Dehumidifiers, Wine coolers

 Wood stains and varnishes

 Paintings / artwork

 Any item forward2me deems restricted

   Important Notes
 
  • Shipping restrictions vary by destination country and courier policies.
  • Some restricted items require special packaging or additional documentation.
  • We recommend consulting with Customer Services before shipping any restricted items to avoid delays or refusal.

Batteries – What You Can and Cannot Ship

Due to fire risk, lithium batteries are classified as Dangerous Goods and subject to strict regulations. Please carefully review the guidelines below before shipping.

      Allowed to Ship

Battery Type Conditions Notes
Lithium-Ion batteries inside equipment Batteries installed inside devices (e.g., phones, laptops, tablets) Example: iPhone, iPad, Kindle, Nook
Lithium-Ion batteries with equipment Batteries under 100 Wh shipped with the device in the same box Example: Laptop with battery packed separately but shipped in same outer box
Camera & battery with equipment Only 1 new spare lithium-ion battery per shipment allowed with camera Must be packed inside original packaging
Loose Lithium-Ion batteries Power banks, battery packs, cell phone, or laptop battery shipped separately
Standalone lithium batteries, such as battery packs and power banks, are treated as hazardous goods for shipping. Additional fees, packaging requirements, and shipping restrictions apply, and some destinations may not accept them.
 
Lithium-Metal batteries <2g Button / coin cell batteries
Metal lithium batteries are classified as hazardous goods. Additional fees, packaging requirements, and shipping restrictions apply, and some destinations may not accept them.
 

       Not Аllowed to Ship

Battery Type Reason / Condition Notes
Defective or damaged Lithium batteries Any battery confirmed or suspected defective or damaged These pose a significant safety hazard and are prohibited

 

   Important Notes
 
  • Always verify the Wh rating (Watt-hours) or cell count of your batteries before shipping.
  • Regulations vary depending on battery type, packaging, and quantity.
  • Shipping improperly packaged or undeclared lithium batteries can result in shipment refusal, fines, or safety risks.
  • For detailed regulatory information, see the official IATA Lithium Battery Regulations

Ensuring Compliance and Safe Shipping Worldwide

Our team is here to make sure your shipment reaches its destination smoothly and in full compliance with international regulations. If you have any questions about restricted items or need guidance before shipping, don't hesitate to reach out to our Customer Experience team.

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