Restricted Items
Some items can be shipped internationally, but only under specific conditions - special packaging, carrier approvals, or destination rules apply. Review each category below before placing your order.
List of Restricted Items
The following items are classified as restricted and may:
- incur additional fees from our courier partners.
- be subject to special handling requirements.
- not be accepted for shipment to certain countries.
Aerosols and spray cans
Alcoholic beverages
Certain household cleaning products
Cigarette lighters and gas lighters
Compressed gases or gas cylinders
Engine oil and motor oil
Perfumes, colognes, eau de toilette, aftershave
Paint and paint guns
Printer toner cartridges
Solvents, glues, and adhesives
Steering wheels equipped with airbags
Some hair care products (e.g., hairspray, gels with flammable components)
Articles of exceptional value
Banderols / tax stickers
Bullion
Clinical and medical waste
Dry ice
Flammable solids
Environmental waste
E-cigarettes and other battery-powered portable electronic smoking devices
Growth hormone (human or animal)
Legal or illegal highs
Official documents (passport, driving licence, etc., genuine or fake)
Unidentified substances
Precious metals and stones
Sharp instruments
Infectious biological substances
Pathogens
Water-based paints and inks
Turpentine and paint thinners
Wood stains and varnishes
Any item forward2me deems it cannot safely/legally ship
.png)
Important Notes- Shipping restrictions vary by destination country and courier policies.
- Some restricted items require special packaging or additional documentation.
- We recommend consulting with Customer Services before shipping any restricted items to avoid delays or refusal.
Batteries – What You Can and Cannot Ship
Due to fire risk, lithium batteries are classified as Dangerous Goods and subject to strict regulations. Please carefully review the guidelines below before shipping.
Allowed to Ship
| Battery Type | Conditions | Notes |
|---|---|---|
| Lithium-Ion batteries inside equipment | Batteries installed inside devices (e.g., phones, laptops, tablets) | Example: iPhone, iPad, Kindle, Nook |
| Lithium-Ion batteries with equipment | Batteries under 100 Wh shipped with the device in the same box | Example: Laptop with battery packed separately but shipped in same outer box |
| Camera & battery with equipment | Only 1 new spare lithium-ion battery per shipment allowed with camera | Must be packed inside original packaging |
Not Аllowed to Ship
| Battery Type | Reason / Condition | Notes |
|---|---|---|
| Loose Lithium-Ion batteries | Power banks, battery packs, cell phone or laptop batteries shipped separately | All external battery packs and power banks are regulated as hazardous |
| Lithium-Metal batteries | Cannot be shipped under any circumstances | Includes button cells, metal batteries |
| Lithium-Ion batteries Over 2.7 Wh and <100 Wh | More than 2 batteries per box OR more than 8 cells per package | Exceeds quantity limits for safe shipment |
| Defective or damaged Lithium batteries | Any battery confirmed or suspected defective or damaged | These pose a significant safety hazard and are prohibited |
Important Notes- Always verify the Wh rating (Watt-hours) or cell count of your batteries before shipping.
- Regulations vary depending on battery type, packaging, and quantity.
- Shipping improperly packaged or undeclared lithium batteries can result in shipment refusal, fines, or safety risks.
- For detailed regulatory information, see the official IATA Lithium Battery Regulations.
Ensuring Compliance and Safe Shipping Worldwide
Our team is here to make sure your shipment reaches its destination smoothly and in full compliance with international regulations. If you have any questions about restricted items or need guidance before shipping, don't hesitate to reach out to our Customer Experience team.
