UK Parcel Forwarding from £18.85 to United States of America 
Customer Feefo Reviews
Feefo is an independent feedback service with verified and audited reviews.
These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:
Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.
forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.
The service was good. It provided shipping options and was relatively quick to deliver to the USA. Paying for service was easy. Paying for local shipping, VAT, and International shipping plus the forward2me value added charge was in no way inexpensive but I did get them item I needed from the only source i could find... so we'll call that a win. Would use the service again if the same situation happened.
- Does not make sense to take an image of the package, as you have no idea of the content inside. Better concept is take picture of the actual item & see if you received what you actually ordered.
- HIGHWAY ROBBERY when it comes to combined shipping, charge me 30 plus British pounds for a job that took less than 10 mins. to do. STEALING at its best!
Response:
Hi,Many thanks for your feedback however we're sorry to hear that you are unhappy with both the cost of the services we have provided.We take your comments onboard about providing a photograph of the contents of the package rather than the exterior label, this was originally introduced so customers could see the sender of the package and the tracking ID number if available so they could identify the contents of the package. We do however have plans in the future to introduce internal photographs however don't currently have a set date for this service coming live.I'm sorry that you feel our combine and repack fees are too expensive, I see you had 13 parcels repacked at a total cost of £26. This process does take some time for parcels to be picked from the warehouse, opened and repacked. The fee does reflect the cost of additional packing materials and the time for our team to repack and prepare the parcels, this job would have taken more than 10 minutes to complete.I hope this helps explain the time involved with the combine and repack service, generally this is cost effective for the customer as the price of overall shipping is reduced and the goods are repacked so they are safe and secure for international shipping.I hope you will continue to use our services going forward and if you are unhappy with any of the costs involved with using our services please contact our Customer Service team at info@forward2me.com and we will be happy to look at the best options for shpping your goods.Thank you once again for your feedback.Kind Regards,Tracy.
Got my package, and sadly it wasnt in the shape I was hoping to get it in. Messaged support asking if they could package it better next time and was told I should've been the one to request a repackage and pay extra for it. I've ordered stuff from various other Forwarding/Proxy websites and always received my package in perfect quality for a much cheaper price. For this order I picked one of the more expensive shipping options and my product came opened with dents and creases which is a bit dissapointing considering it was a Limited Edition item. There was nothing inside supporting or protecting the product from damage. I would rather not trust them with ordering something expensive again.
Response:
Hi,I'm really sorry to hear that you have received your parcel damaged and that you have not received the expected level of service from forward2me on this occasion.I will certainly take this up with our warehouse manager so we can investigate this fully and will be back in touch via email to confirm our findings.Thank you for bringing this to our attention, we pride ourselves on a premium service and and are disappointed the item has arrived in this condition, we hope you wll re-consider our services again in the future.Many thanks,Kind Regards,Tracy.
My only complaint was the cost of the shipping. OUTRAGEOUS! £50 is $100 Australian!!
My only choices were courier companies. Why wasn’t I offered Royal Mail for £15 and delivery in 7 to 10 days?
It was only a shirt for God’s Sake.