Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Skin Cream - Lidstar

DHL Express Worldwide
Efficient and trustworthy service.

Unknown

UPS Standard Single
Helppo edelleenlähetys palvelu. Easy forwarding service.

Handbag

DHL Express Worldwide
Great communications, always quick response and follow ups of my queries.

Unknown

DPD Classic
Service from UK to Estonia fast and cheaper than any small transportation company would have. They even asked for a little oversized parcel a usual price.

Unknown

UPS Express Saver
always fast and speedy.

Unknown

DPD Classic
Quick service!

Toy Figurines

DPD Classic
me gusta el servicio porque te remite informacion continua sobre tus envios, admite una gestion agil y variada, y tiene un buen seguimiento, es recomendable

pack of Coffee

DHL Domestic Express
Very bad due my 1st and only order.
forward2me

Response:

Dear Daoud Alhammadi,
Thank you for your feedback and letting us know that you were not happy with the service you received.I have reviewed your shipment and understand that you were looking to ship coffee to UAE and this is classed as foodstuff and requires us to provide relevant import permits to the shipping carriers.
We would like to advise you that these requirements are stipulated by the UAE government and the shipping companies. We have no influence over this.
We have a customer service team that is happy to advise you of what products are restricted per country and you are free to contact us if you are unsure prior to making a purchase to avoid any disappointment.
I trust this explains the situation and if we can be of any future assistance in the near future please don't hesitate to contact us.
Kind Regard
Nick

Unknown

DHL Express Worldwide
The service was prompt and we'll executed. I did have an issue with the quoting tool showing the pound symbol when the Australian dollar symbol should have been displayed, thus causing confusion.

Unknown

DHL Express Worldwide
I ordered jeans from the Netherlands to be sent to Australia and these guys got them to me in world record time and the cost was very reasonable. I would definitely use Forward2me again.

Unknown

DHL Express Worldwide
Reliable and great service when merchants can't ship directly to the US.

Soft Toy

DHL Express Worldwide
rip off

Unknown

UPS Express Saver
迅速な対応で良かったです

Box of Books

UPS Express Saver
The folks here make it easy to get things shipped to the US. The combining of packages is a big help! Saves a lot and I can get stuff that I can't normally get.

Handwash and lotion

DHL Express Worldwide
What I like about using forward2me is that it transparency and safety you can have the iteam you want to be ship on time in my case it’s ahead for what I expect You will get email from the day forward2me received you package until it get to your house very efficiently I love it I would definitely use it again and I recommend it

mens underwear - 9 pack

TNT Economy Express
Excelentă experiență! Au fost de ajutor de fiecare dată când rămâneam fără speranță în fața imposibilității primirii produselor de care aveam mare nevoie!

Book

DHL Economy Select
Very good services; great communication; always reliable.

Bag of Protein

UPS Standard Single
Excellent service in terms of time and combining packets

Unknown

DHL Express Worldwide
service is very good. fast respond and promptly handling customer. I buy from ebay and import to Indonesia. It will be better if you can post the picture in the account and make a suggestion to customer that the packaging is not good enough to endure a long logistics trip.

GPS tracker

DHL Economy Select
Schnell und günstig. Sehr guter Preis/Leistung Verhältnis. Man kann die Käufe bis zu 30 Tage aufbewahren lassen. Das ist sehr nützlich. Bin sehr zufrieden und würde gerne das Service weiterempfehlen.