Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Unknown

FedEx International Economy
Gap between estimated cost and actual cost was very small. No additional cost was charged. It may be depending on type and number of items but I was not even charged for the tax locally upon goods arrival. Therefore I am very satisfied, and will use this service again for sure.

Pop Can Vinyl Figure

DHL Express Worldwide
Super fast shipping and great handling of packages. Shipping Rates are great.

Unknown

DHL Express Worldwide
I am very pleased with how easy the shipping process was. I highly recommend this shipping service to anyone looking to have their items ship overseas.

Unknown

DHL Express Worldwide
Fast processing & reasonable rates.

Unknown

DHL Express Worldwide
It’s really great

Unknown

DHL Express Worldwide
There was something I didn't understand when using it for the first time, but I was satisfied with everything with perfect support.

Box of trading cards

DHL Express Worldwide
Forward2me made it super easy to get overseas products quickly to my door. The consolidation option is awesome and saves so much money. DHL is a very reliable option and always gets here earlier than they promise, too. Highly recommend!!

Unknown

FedEx International Economy
Great service!
Speed and price are good 👍🏼

Soft Toy

UPS Standard Single
Bestellungen werden sehr schnell weitergeleitet, toller Service, immer gern wieder. Bei Fragen bekommt man schnell kompetente Antworten.

Unknown

UPS Express Saver
Every time I had a problem with customs the found me a solution. They were always helpful and polite to find a solution that would work out for me

oil filter (brand new)

DHL Express Worldwide
Fast, honest and reliable services. I have use forward2me for both UK and Japan shipment and they always delivered the services excellent. I will use their service again, please do keep up the good work.

Unknown

UPS Express Saver
Great service from start to finish.

Unknown

UPS Standard Single
Jeg bestilte en blæser med levering til min adresse hos forward2me. Da de havde modtaget pakken fik jeg besked om dette og gik ind på deres hjemmeside og betalte omkostningerne til fragt til Danmark. En lille uge senere dukkede en ups mand pommes pakken.

Unknown

DHL Express Worldwide
Reliable, quick, though a little pricey!

Unknown

DHL Economy Select
Top service!

Unknown

DHL Express Worldwide
Excellent service! Package received fast and in perfect condition. Very happy.

Unknown

DHL Express Worldwide
I received my package promptly, and without any hiccups. I’m definitely going to use this service again in the future.

Unknown

DHL Express Worldwide
使用過多次都可以準確的轉運,時間雖然不是很快但是保持穩定,一般一周左右整體來說是眾多轉運服務之中適合日本和西歐的。

Jigsaw Puzzle

TNT Economy Express
Excellent service as always. I had a question and they emailed me back immediately with an informative answer.

Shaving foam 300ml

DHL Economy Select
Excellent Service

Unknown

DHL Express Worldwide
They took three months to send me my package. I had to remind them several times, and has eventually given up hope when they suddenly updated the status to ready to ship.
forward2me

Response:

Hi,

Many thanks for your feedback.

I'm really sorry that there was a delay in shipping your parcel, I believe it was held for a time so we could establish if there was any outstanding duty and taxes owing seeing as the parcel was imported to the UK from an EU country.

I do agree that this timescale is too long so please be assured we are reviewing our procedures on how we handle these type of issues.

forward2me now have an address available to our customers in Germany, this address has been made available so our customers can purchase goods from countries within the EU and not incur any issues with customs clearance or duty and taxes.

I hope this helps going forward however if you have any other questions relating to this matter please feel free to contact our customer services and they will be happy to assist you with your enquiries.

Kind regards,
Tracy.

Scarf

DHL Express Worldwide
VAT free service is a great perk. A great way to get UK clothing that is not available in the states.

Unknown

UPS Standard Single
Der mangler nogle oplysninger, når man starter som bruger - bl.a. omkostninger mv.
forward2me

Response:

Hi,

Many thanks for your feedback.

I'm sorry that there has been an issue when you have used our services, I will contact you directly by email to try to establish what the issue was and how we can resolve this for you going forward.

Kind regards,
Tracy.

Unknown

UPS Express Saver
I am pleased for your quick action.

PROTEIN BAR

DHL Express Worldwide
You guys definitely deserve a five stars with the efficiency of your service. Delivery was super fast compared to what I am used to.

Book

TNT Economy Express
Great service, used it many times and never had a problem.

Pack of buttons

FedEx International Economy
Very nice consolidating process, quick delivery and good communication.

Mixer/Blender parts

DHL Express Worldwide
Always excellent service and everything goes so smoothly 😀

Pair of Shoes

FedEx International Economy
Semplicità del servizio, velocità della spedizione.

Vinyl Record

DHL Express Worldwide
Great service and reliability.

Unknown

TNT Express Non-Docs
Yes, definately

Unknown

DHL Express Worldwide
I used your German forwarding service to the USA. Though speaking to you by telephone was not readily doable, I found that email communication was sufficient for my purposes. I requested that the contents of my packet be inspected at your German warehouse to determine correct product identification before it was shipped to me in the USA. This step was carefully and promptly done accurately. My merchandise arrived in perfect, excellent condition despite its fragile nature. Your services are reliable, organized and timely performed despite the shipping demands and document requirements imposed upon your customers by the German authorities.

Skin Care Product - leg and foot spray

DHL Express Worldwide
Easy to navigate website and they are super quick to ship! I’ve used your service twice so far and will be returning for sure!

Unknown

UPS Express Saver
Amazing service, got me my product insane quickly and in great shape. I couldn’t find this item anywhere in my country and was able to secure it without issue.

Unknown

DHL Express Worldwide
This was my first time using a forwarding service and I was a little hesitant. The process went super smoothly though. I was notified within 24 hrs that my package had arrived and was provided shipping options. The cost was about what I expected (which is not cheap shipping from the UK to the states). Package arrived quickly and repackaged well by forward2me. I would definitely use their service again for international purchases that cannot be shipped directly to me!

Plastic Item - Paneling

TNT Economy Express
Fast Shipping

Unknown

DHL Express Worldwide
It was fast and effective.

Unknown

FedEx International Economy
荷物到着から非常に処理が早く、処理され、こちらの手続きも簡単でした。
そして確実に届きます。

Unknown

DHL Express Worldwide
迅速に対応してくれました。
荷物の追跡も問題なかったです。
感謝しています。

Unknown

DHL Express Worldwide
thank you!

Drinking Glass

DHL Express Worldwide
The service works, affordable way to allow for shipments outside of UK

Unknown

DHL Express Worldwide
Easy and good service. Thank you

Unknown

DHL Express Worldwide
I recommend F2M to everyone I come in contact w that is curious about package forwarding.
Sometimes I have unique requests for my items and the F2M team handles them easily.

electrical item - heater

DHL Express Worldwide
Very happy with the parcel consolidation service, Ryan C did a great job preparing my package. Will definitely be using Forward to Me in the future!

Unknown

DHL Express Worldwide
Reliable service. Would definitely recommend it. Had a very positive experience shipping to US.

Push Bike Part- Headset top set

DHL Express Worldwide
The forward2me process was easy and efficient thanks. I would use again. It took only 7 days from when I ordered some bike parts in the UK to delivery in Sydney Australia.

Unknown

UPS Express Saver
Fast shipping!!!

Unknown

DHL Express Worldwide
Thank you for the good communication and the quick response, but the bags of the site itself do not throw them because sometimes we gift them to one and the colleagues are all very cooperative and friendly. Thank you, an excellent shipping company. I wish you more success.

Unknown

FedEx International Priority
I’ve used Forward2me twice now to order Krüger dirndls from Germany to the U.S. Awesome service and fast shipping. I was wary at first because I was unfamiliar with the company, but I took a chance and everything went smoothly with my orders. Their customer service is excellent and very helpful in explaining what I needed to do and answering all my questions. I used their German warehouse. So glad I found a way to order the dirndls I really wanted for local Oktoberfest fun! Prost! :)

Ladies Dress

DHL Express Worldwide
really
excellent