Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Pair of Trainers

DHL Express Worldwide
Excellent service and turnaround time!

Unknown

DHL Express Worldwide
Good service

Unknown

DPD Classic
Truly excellent. Efficient repacking, rapid and courteous service and everything arrived exactly on time, overall an anxiety-free experience.

dummy packs

DHL Express Worldwide
I was charged the shipment fee twice!! Also I had trouble making the payment

Dress

DHL Express Worldwide
It was good a little pricey but things from the UK usually are, fast delivery would definitely use again!

Unknown

DHL Express Worldwide
I love this service because I know my package can be safe and I will never have to worry about it being lost. I use this service all the time. I wish they serviced the Caribbean Islands

Item of Clothing

DHL Express Worldwide
Professional - swift and effective

Books

UPS Express Saver
Prompt, efficient service, completely hassle-free experience. Exactly as advertised. Will definitely use again and would highly recommend. Truly first-rate.

Unknown

DHL Economy Select
Fast shipping and easy process! Will be using again.

Unknown

DHL Express Worldwide
My package was delivered in less than 24h, was an amazing experience, I will use this service again for sure!

Unknown

UPS Express Saver
Super fast assistance and super fast shipping

Unknown

DHL Domestic Express
Disappointed that I didn't actually get my polish - it'd be nice if Forward2me offered a dangerous goods service.
Service was, however, excellent.

Unknown

UPS Express Saver
Very helpful and quick. I was very hesitant to trust a service like this, but these are legit and I'm already recommending them to others I know.

Jacket

DHL Express Worldwide
Excellent, will be using again! Quick shipment, fast and easily received products.

Ladies Dress

DHL Express Worldwide
Fast postage and great communication. Used them
Twice now. Highly recommended.

welding nozzle

DHL Express Worldwide
Truly fine service.

Kids Book

DHL Express Worldwide
It was good. My only disappointment is that regular UK post option was not provided, consequently the courier cost was very high. It could have been a much cheaper option to have regular post for an item that was not needed urgently. If I had realised that before sending my item, I probably would not have done it.

Unknown

UPS Express Saver
Thank you for this really wonderful service, and the order is in excellent condition right up to the door of the house, but the prices are very high and you did not accept the Saudi Visa card, which forced me to use PayPal.

Unknown

DHL Express Worldwide
They do exactly what you want them to do with a minimum of fuss.

Packs of Cake cases

UPS Express Saver
I really recommend this website for people who is gonna order from UK To GCC Countries

Unknown

DHL Express Worldwide
I was very worried about using a forwarding service but they did very well! My only complaint is that their hours of operation are short. However, it was a good service and I got my package.

Yellow Golden Labrador Salt & Pepper

DHL Economy Select
Personal service is just PERSONAL. And excellent in every way!

Unknown

UPS Express Saver
They are super fast! I will buy from them again for sure.

Unknown

DPD Classic
My package was sent in a few weeks, but I didn't expect the repackaging fee.

Unknown

DPD Classic
Como en todo, la novedad asusta un poco. A pesar de mi impaciencia, el sistema es impecable. Hay que revisar los costes de aduana para según que países, pero eso no es responsabilidad de forward2me. En resumen: magnífica experiencia y el producto llegó impecable y perfectamente embalado.

Health Supplements - 200mg

DPD Classic
i can't think of one bad thing. they offer a fantastic forward shipping service, they're very fast, reasonable prices, customer service always gets back to you quickly, im a happy customer!

Board Game

TNT Economy Express
I can really recommend these guys. Customer service is superb and everything has arrived to me nice and smooth. Not a single damaged parcel or box.

Jacket

DHL Economy Select
Excellent as always!

Book

TNT Economy Express
i will use them again. Top service delivered on time. very good.

Unknown

DHL Express Worldwide
I was so nervous to order an item out of the country, but my experience was perfect. Item arrived much quicker than expected, and I received email notifications updating me the status through the whole process. Will definitely use again. Thanks!

Item of Clothing

DHL Economy Select
I use Forward2me on a monthly basis. They are extremely efficient and helpful. Never had an issue with them.

Beauty Products

DHL Express Worldwide
Amazing service as always. I’ve used this service for years and have never been disappointed.

Unknown

DHL Express Worldwide
👏🏻👏🏻👏🏻👏🏻👏🏻⭐️⭐️⭐️⭐️👏🏻👏🏻👏🏻

Electric toothbrush

DHL Express Worldwide
Only one choice offered as forwarder and that was very expensive to me. There was no other choice to take except paying for it.

I am not considering to use the service until other options are offered.
Regards,

Unknown

DHL Express Worldwide
Shipped almost immediately after payment, quick notifications and quick processing, would definitely use again in the future.

Unknown

DHL Express Worldwide
EXPENSIVE EXPENSIVE EXPENSIVE
Τhe price on the first page is just a trap
For a small package 15*10*10 300gr 60euro ???
forward2me

Response:

Hi Feneridis,

We always appreciate customer feedback.

We are sorry to hear that you have experienced dissatisfaction with the shipping price offered to you through our service. We are always on hand to discuss any queries or concerns you may experience whilst using our service or the pricing page from our website prior to settling payment. The shipping prices offered on our pricing page should only be seen as an estimate and cannot be determined as the final price until we physically received your package to our warehouse for booking through the courier network. I can see that your final shipping costs, wiuth the DHL Express service, showed an additional remote area charge to your address 'Katerini', Greece which would have also shown in the courier price from our website if the full shipping address was originally stated from the green house icon on the pricing page when sourcing the courier prices for your package 15 x 10 x 10 300 g.

If you have any further questions or concerns regarding any other issues or concerns or to discuss the prices offered to you on our website please do send us an email to info@forward2me.com and one of our customer service team would be more than happy to assist you further and discuss your queries with you in more detail.
I hope this feedback is acceptable and assists you further with your concerns and we hope that you reconsider your rating for our services.

Kind Regards

Hayley

Pair of Shoes

DPD Classic
Very quick service

Book

DHL Express Worldwide
Excellent service, goods repackaged and forwarded in great time.

Screen Protector

DHL Express Worldwide
Your services are excellent,

ADVANTAGE CARD

DHL Express Worldwide
Responsive and enthusiastic.

Unknown

DPD Classic
Great service , the best in the buisness !

Unknown

DHL Express Worldwide
到着した荷物が、7日間滞留していた。
時間が掛かりすぎる。

Unknown

DPD Classic
Schneller Versand; aber auch schnelle Reaktion des Supports auf Fragen bzgl. Paketanlieferung! Gerne wieder!

Can of beer 330ml - 6.2% vol.

DHL Economy Select
Die Lieferung war sehr schnell und zuverlässig.
Der Weg zum Repacking war erschwerlich und leider zu kompliziert. Die Kosten für das Repacking und den Versand von Alkohol waren nicht transparent genug.

Unknown

DHL Express Worldwide
Good and quick service was easy to get my stuff delivered to me without any problems for my first time use.

Unknown

DHL Express Worldwide
Every once in a while there's a Amazon or Ebay item i need from UK or Europe...Forward2me works like a char,

Unknown

DHL Express Worldwide
The forwarding was blazing fast, affordable, and on time— which is surprising given that many shipping services are using the current COVID-19 pandemic as an excuse to be unreliable.

Boots

DHL Express Worldwide
Excellent service, as always. Getting items I would never be able to get is fantastic. Shipping is always quick! I ride English and US stores have practically nothing or nothing at all for guys! The U.K. stores have plenty but won’t ship to me. Thanks to Forward2me I’m able to get riding apparel!

Ceramic Plate

DHL Economy Select
Package content came broken. I have been asked to provide packaging that was thrown away to file complaint.

Unknown

UPS Standard Single
Really easy to use!