UK Parcel Forwarding from £18.85 to United States of America
Customer Feefo Reviews
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Gap between estimated cost and actual cost was very small. No additional cost was charged. It may be depending on type and number of items but I was not even charged for the tax locally upon goods arrival. Therefore I am very satisfied, and will use this service again for sure.
Forward2me made it super easy to get overseas products quickly to my door. The consolidation option is awesome and saves so much money. DHL is a very reliable option and always gets here earlier than they promise, too. Highly recommend!!
Jeg bestilte en blæser med levering til min adresse hos forward2me. Da de havde modtaget pakken fik jeg besked om dette og gik ind på deres hjemmeside og betalte omkostningerne til fragt til Danmark. En lille uge senere dukkede en ups mand pommes pakken.
They took three months to send me my package. I had to remind them several times, and has eventually given up hope when they suddenly updated the status to ready to ship.
Response:
Hi,Many thanks for your feedback.
I'm really sorry that there was a delay in shipping your parcel, I believe it was held for a time so we could establish if there was any outstanding duty and taxes owing seeing as the parcel was imported to the UK from an EU country.
I do agree that this timescale is too long so please be assured we are reviewing our procedures on how we handle these type of issues.
forward2me now have an address available to our customers in Germany, this address has been made available so our customers can purchase goods from countries within the EU and not incur any issues with customs clearance or duty and taxes.
I hope this helps going forward however if you have any other questions relating to this matter please feel free to contact our customer services and they will be happy to assist you with your enquiries.
Kind regards,
Tracy.
Der mangler nogle oplysninger, når man starter som bruger - bl.a. omkostninger mv.
Response:
Hi,Many thanks for your feedback.
I'm sorry that there has been an issue when you have used our services, I will contact you directly by email to try to establish what the issue was and how we can resolve this for you going forward.
Kind regards,
Tracy.
I used your German forwarding service to the USA. Though speaking to you by telephone was not readily doable, I found that email communication was sufficient for my purposes. I requested that the contents of my packet be inspected at your German warehouse to determine correct product identification before it was shipped to me in the USA. This step was carefully and promptly done accurately. My merchandise arrived in perfect, excellent condition despite its fragile nature. Your services are reliable, organized and timely performed despite the shipping demands and document requirements imposed upon your customers by the German authorities.
This was my first time using a forwarding service and I was a little hesitant. The process went super smoothly though. I was notified within 24 hrs that my package had arrived and was provided shipping options. The cost was about what I expected (which is not cheap shipping from the UK to the states). Package arrived quickly and repackaged well by forward2me. I would definitely use their service again for international purchases that cannot be shipped directly to me!
Thank you for the good communication and the quick response, but the bags of the site itself do not throw them because sometimes we gift them to one and the colleagues are all very cooperative and friendly. Thank you, an excellent shipping company. I wish you more success.
I’ve used Forward2me twice now to order Krüger dirndls from Germany to the U.S. Awesome service and fast shipping. I was wary at first because I was unfamiliar with the company, but I took a chance and everything went smoothly with my orders. Their customer service is excellent and very helpful in explaining what I needed to do and answering all my questions. I used their German warehouse. So glad I found a way to order the dirndls I really wanted for local Oktoberfest fun! Prost! :)