forward2me - UK Mailing Address and Parcel Forwarding Service

Our independent feefo reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

  1. Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.
  2. forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Doll

UPS Standard Single

5 / 5 5 1 5

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Très bon service de qualité, facile d'utilisation, je recommande fortement forward2me !

Shorts, Mens Shirt, Mens T shirt, Mens Shorts

DHL Express Worldwide

5 / 5 5 1 5

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Another fab experience. Efficient, quick and reliable. Love ya work!

Magazine - lego (Lego - Bundle of Vintage Leaflets & Flyers from 1980s & 1990s)

DHL Express Worldwide

5 / 5 5 1 5

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Everything went smooth and perfect

Electrical item - series 2100

UPS Standard Single

5 / 5 5 1 5

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Great service

overalls - Lambretta, Motorcycle parts

UPS Express Saver

5 / 5 5 1 5

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They take care the item like their belongings. Good service and fast shipping.

Boots

UPS Express Saver

5 / 5 1 1 5

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Overpriced shipping options & highway robbery!!!!!!!
Will NOT be using them again!!!!
The MOST expensive shipping I've ever payed & it was only a pair of ankle boots that cost less than the shipping I was ripped off with.

f2me

forward2me response:

Hi,

Many thanks for taking the time to provide us with your feedback however I'm disappointed to hear that you are unhappy with the amount you paid for shipping your goods.

We do feel that we offer a value for money service and the price of shipping includes the use of your forward2me address, the acceptance, processing and any paperwork required for shipping your parcel.

The cost of shipping is generally calculated by the amount of space that your shipment occupies, rather than the actual weight. This is called the volumetric weight. All couriers (examples: DHL and TNT) use the volumetric weight to calculate their shipping prices. However, if the actual weight is more than this volumetric weight then the shipping price is calculated using this actual weight. 


I'm thinking that although your package was only 1.1 kg in actual weight due to the package being quite large the shipping costs have been calculated on the size (volume) which worked out to be 3.51 kg.

We do continually work with our couriers so we can offer value for money shipping and the service we provide is a premium door to door service.

I hope this helps explain how shipping costs are calculated and we hope that you will re-consider using our services again in the future.

Please don't hesitate to get in touch with our customer services representatives at info@forward2me.com if you have any further questions.

Kind Regards,
Tracy.

Lit Lantern, Living Wall Floral Flask, Hanging Butterfly Tealight Holder, Cream Compost Bin, Mugs, Harrison Pale Charcoal Photo Frame - 8 x 10 Inch, Dinosaur Printed Fleece Blanketanket, Floral Heritage Stationery Storage Box box, Harewood Pink Grapefruit WallpaperWallpaper

UPS Express Saver

5 / 5 5 1 5

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Excellent service!

Hair straightener

UPS Express Saver

5 / 5 5 1 5

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Fast and reliable! Superb!
Only took me 4 working days in total to receive my item.

Eye make up

DHL Express Worldwide

5 / 5 5 1 5

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Great experience. Simple and direct!

Love it! Thank you.

Badge, Scissors, Patch Set, Ball pens, Adult Shirt -, Adult Shirt - DAMAGED

DHL Express Worldwide

5 / 5 5 1 5

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This was the 4th time that I used Forward2me to have some items forwarded to my address in Holland. I purchased from multiple UK retailers and one of the items arrived slightly damaged. I instability received an email with picture evidence so I could directly start to negotiate with the retailer.

All items where delivered within 24 hrs at my address in Holland using DHL express.

Forward2me isn't the cheapest forwarding services but in my opinion worth the extra money.

Cushion, Rug, Ceramic Item, Candle, Wine cooler

DPD Classic

5 / 5 4 1 5

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Služba je výborná aj keď by mohla byť trochu lacnejšia. Výrobky prišli nepoškodené a inak by nám ich z anglicka nedoručili takže je to skvelé.

Car Part , metal item, metal fitting, air filter, Car Part - alternator

DHL Economy Select

5 / 5 5 1 5

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5 stars

Electrical item - now tv box

DHL Express Worldwide

5 / 5 5 1 5

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Jeg fik min pakke fra England dagen efter forward2me sendt den. Jeg er meget tilfreds og vil helt sikkert bruge dem igen i fremtiden. Flot klaret alle sammen..

Mobile Phone Screen

DHL Express Worldwide

5 / 5 5 1 5

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They did their job, as advertised. Perfect service

Skin Care product

DHL Express Worldwide

5 / 5 5 1 5

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Hi forward2me,
I want to tell you: you are the best ... continue. The packaging was in its best condition and the delivery was quick. Greetings to you .. Thank you forward2me

Footwear

DHL Express Worldwide

5 / 5 5 1 5

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Outstanding. From UK to USA, delivery took 2 days.

Nike Trainers

DHL Economy Select

5 / 5 4 1 5

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Ablauf optimal. Gute Kommunikation und einfache Handhabung!

Door handle, metal door bolt/lock

DHL Express Worldwide

5 / 5 5 1 5

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Without the service, I simply would not have had the option to buy this product in the US. It's not offered, except for one version, wrong for my application, but cost twice as much as buying the product in the UK and having it shipped through Forward2me, to me. I've also used it to find eBay products not offered in the US, with great success, and also outside of eBay, services that made my seller happy and then me happy. Also, everything is shipped very professionally. It truly is a 5 star service.

Plastic Item, Development Kit, Development Kit, Development Kit, Development Kit

DPD Classic

5 / 5 5 1 5

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Würde wieder über forward2me bestellen

box of floppy discs, Box of Computer Discs

DHL Express Worldwide

5 / 5 5 1 5

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I've used forward2me on several occasions and received excellent service every time. Super quick, trustworthy and reliable. Highly recommended, very well done!