Package on Hold: Flagged as Prohibited

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Your package is on hold because it's been flagged as possibly containing a prohibited or restricted item.

To understand the difference between prohibited and restricted items, what happens next, and your options — ship, return, or dispose — see Prohibited and Restricted Items. For the full list of prohibited items, see our Prohibited Items page.

If you think your item was flagged in error, contact our Customer Experience team. Some goods are restricted rather than banned, and may be shippable with the right documentation or to certain destinations.

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