How to Request Photos of Incoming Package

1 min read

You can request photos of a package directly from your Package Inbox — useful for checking the contents or condition before you ship. A fee applies, depending on the option you choose.

How to Request Photos

  1. Go to your account and open Package Inbox.
  2. Select your package and click the camera button.
  3. Choose a photo option. You can choose from a few different options, each with its own fee, shown before you confirm.
  4. Submit your request.

What Happens Next

Once your request is processed, you'll automatically receive an email with your photos.

If you have further questions, please contact our Customer Experience team.

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