International Parcel Forwarding Service 📦

Excellent Forwarding Service

I’ve been using Forward2me for a long time and have consistently had a great experience. Their shipping service is reliable, everything is handled carefully, and their customer service is excellent. I especially appreciate how they keep you updated throughout the entire process, so you always know what’s happening with your shipment. Highly recommended if you’re looking for a dependable forwarding service with great customer support!

United States of America

Good start but downhill later possibly

Good experience so far, hoping for help resolving one issue My experience with Forward2Me has been good overall. My package arrived at their warehouse quickly, the paid photo request came back fast with clear shots, and I got timely email updates as my package moved through their repack queue. One thing I'm hoping gets sorted: my package needed their mandatory "Combine & Repack" service after the original packaging was flagged as poor quality by their specialists. I chose "Repack for Safety" specifically to stay eligible for Protect+ insurance — but once the repack was done and the package showed READY, Protect+ was blocked with the message that it's "not available for this request, because it contains a parcel that our specialists advised to be repacked." I've checked their Terms of Trade and their own "Shipments NOT Eligible for Claims & Protect+" article and can't find this listed as an exclusion anywhere, so it may just be a system glitch rather than intentional. I've emailed twice about it and tried calling, but haven't been able to get a direct answer yet. Everything else about the process has been smooth, and I'd genuinely like to give this a higher rating — just hoping someone from the team can take a look and help get it sorted. Update: they have responded and worked on my concern. Thank you forward2me.

Exceptional Human Being Customer Service

I am a long time customer for Forward2Me and have always been pleased with this service. RecentlyI encountered a particularly challenging situation where my parcel was stuck in Customs for weeks while I was traveling and the local agent was unable to contact me. Nica provided critical service by following up with the local agent on my behalf to ensure that my parcel was processed successfully, without Nica’s persistent follow up my parcel could have been been needlessly returned or worse. I am so grateful for Nica’s stellar service, because of this experience along with many years of satisfaction I highly recommend Forward2Me service. In this day and age when many companies are resorting to AI bots for customer service I can confidently say that Nica understood my position quickly and was able to resolve my issue far more efficiently than any AI bot could have. Thank you Nica for your exceptional service and to Forward2Me for keeping human being customer service representatives, we appreciate it. 🙏

Easy to use and AI helped me a lot…

Easy to use and AI helped me a lot answer questions

United States of America

Super professional & kind

Super professional & kind. Thank You!

Forward2me is great for international forwarding

I found Forward2me thru a Google search when I realized an item I wanted to order from the Netherlands could not be shipped directly to the US. Signing up was really easy and once I had an Forward2me address, I was ready to use the service. Everything went really smooth. I ordered online and my package was shipped to the Forward2me address. Once there, I received almost daily updates that showed my package status. Each step of the way I was kept informed and that made me feel positive about the experience. My package was delivered in perfect condition. I will definitely be using Forward2me again and recommend it to everyone. Thanks!

United States of America

Worked Great to buy something from the UK

I used this service to buy something from the UK which does not ship to the USA. It worked great and I received my items in great condition.

United States of America

Good service

I used it to forward a parcel from UK to Germany, as the new EU guidelines make it particularly hard for small shops to do it. This went without problems. The platform is informative, there's a lot of informative documents and the shipping is cost-wise fine. Note that it's not exactly instant service and the intermediate step takes a few days extra, compared to any direct shipping.

First time experience using Forward2me

Our first time using Forward2me, and it was a good experience overall. The customer service from Aimee & Ewa was great, and they assisted us throughout. The package arrived well-packed.

Thanks for your service and support

Thanks for your service and support by people qualified like Rose and Jamie that were very kind answering all my questions throughout whole process.

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