Returns are now on us! You heard it right; if there is any reason you want to return your item to the sender, we won’t charge a fee. We want you to be able to try our service with confidence. If you are not happy with anything after your package arrives at our warehouse, you can simply send it back for free within seven days. Zero risk!
You might be wondering why someone would want to return their order ... well, from experience we know that sometimes things just don't work out. Maybe you find a better offer for the same product the day after your parcel arrived at the warehouse - life is like that! Another reason is when people are not aware of import restrictions in their country. This is common for first time international shoppers. Two real word examples will help explain.
This is Bob and he is a huge fan of the many varied alcohols that the UK market has to offer. Once his wine arrives at the warehouse he realises that shipping alcohol requires special handling and is only possible with some of the express couriers which are more expensive. This additional cost, makes the bottles too expensive for his budget. We'll return them for FREE!
Emily loves the beauty brands available in Germany! Top quality and great prices! Sadly, she has never considered the fact that some aerosols, nail varnishes, and perfumes are classified as dangerous goods. This sometimes makes their shipping more expensive. Of course, she is ready to pay the price for some of the packages, but others she wants returned to the retailer. Luckily, she won't have to pay for that!
12,000+ verified customer reviews are testament to the great service forward2me provides. They can't all be wrong!! This is the perfect time to feel the benefits for yourself.
There are some simple terms to follow if you want to apply for a free return.
This offer only applies to domestic returns at each warehouse. That means if we receive a package at the German warehouse we will only ship it back to a sender located in Germany. We will not return for free to a country outside Germany.
This offer applies to the original sender or retailer address only. We will not forward to a different shipping address even in the same country as the warehouse. This is to prevent fraud which we have found to be prevalent in such situations.
Where the retailer provides a shipping label, it is essential that you provide it for us otherwise there is a risk you will not receive the refund from the retailer.
This offer only extends to packages for the first three months following registration and it only applies to packages received in the previous 7 days.
forward2me can withdraw this offer without further notice.
Trevor G
24/03/2023
Forward2me shipment
Ordered from a UK vendor who wouldn't ship to US so opened an account with forward2 me. It shipped from vendor on Thursday to Preston and got opened, inspected and reshipped FedEx express and was here in Los Angeles on Monday lunch time. 6,000 miles in 5 days total. They have an assortment of shipping options from cheap to expensive. Would use them again for sure.
Davin Buczek
21/03/2023
UPS Express Saver
Excellent service! Responsive. Quick. Great value.
United States of America
Jin K
22/03/2023
UPS Economy
I was a little worried because I had never used a site like this before. But everything was delivered as expected. They had good communication and shipped relatively quickly. I will definitely use them again for the future
United States of America
Juan Islas
24/03/2023
DHL Express Worldwide
Everything arrived in a timely manner. Communication about where my parcel had been was always up to date. Rates were fair. 5/5 will be using forward2me for all my future forwarding needs.
United States of America
Mary B
21/03/2023
FedEx Connect Plus
I ordered 2 Mathmos Lava Lamps and used Forward2Me to ship to the USA. Extremely pleased with the repackaging and time to ship. Lamps arrived in perfect condition. I would definitely use Forward2Me again.
United States of America
Isabelle M
19/03/2023
DHL Express Worldwide
Everything was perfect. Speedy and quality service! Definitely keep coming back.
United States of America
Carmen I
24/03/2023
FedEx International Economy
Quick, efficient, good communication, reasonable prices
Luxembourg
Hirotaka Y
24/03/2023
Forward2me shipment
I really appreciated the support received by Nica. Thank you very much.
Dennis
24/03/2023
Forward2me shipment
Das mit dem Versand klappt prima versandpreis völlig in Ordnung nichts ist umsonst jederzeit gerne wieder
Tatiana S
24/03/2023
FedEx International Economy
Friendly, helpful staff. Always answer quickly and help to find a solution. Easy and fast!
Cyprus
No. The offer extends to 7 days from the day of receipt of your package.
Unfortunately this isn't covered by our Free Return to Sender offer. You will need to arrange it with a courier company.
No. The offer covers returns from the warehouse to the retailer, not returns from you to the retailer.
