I’m so happy with my decision to have…
I’m so happy with my decision to have my items delivered via Forward2Me!
I ordered some shoes and jeans from Ariat International in the USA. Initially, I thought all the items would arrive in the Warehouse in one package, but they ended up being delivered in three separate shipments.
Joyce and Nica from the warehouse in Delaware, USA, were incredibly helpful. They assisted me in filling out the necessary information for each shipment and made sure that all my items were repacked together into one large box, including the original shoe boxes, just as I requested.
Everything was beautifully packed, and the whole process felt very smooth. They were super friendly, fast, and kept me constantly updated via WhatsApp and email — so I always knew what was going on.
I received the package in Germany today, and it arrived in perfect condition. All the items were well protected and just as I had hoped!
One thing I didn’t realize (my own oversight) is that Forward2Me only handles the shipping charges — not the customs or import taxes. Since my order value was over €150, I had to pay additional taxes upon arrival in Germany. Just something to keep in mind when ordering from the U.S.! But honestly, these were unique products I couldn’t find here, so I’m still very happy.
Overall, I can highly recommend Forward2Me for their outstanding service and great communication. I’ll definitely use them again for future orders!