Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
24 November 2021
FedEx International Economy
VC
Quick delivery and careful packing much appreciated
Verified Customer
24 November 2021
FedEx International Priority
VC
Had a positive experience using this shipping service. Bought a motorcycle accessory that I could not find US. Ended up finding a dealer in Italy that had one in stock and in 14 days it was at my door. Great service.
Verified Customer
23 November 2021
DHL Express Worldwide
VC
Föredömlig tjänst som fungerar utmärkt och bra service. Aber jag hade var när jag skulle välja att skicka flera paket. Det vart för enkelt att ett paket kryssades av för sändning. Men det åtgärdades genom en utomordentlig service.
Verified Customer
23 November 2021
FedEx Connect
VC
I got my package safely. They took extra precaution by wrapping up the box. It did take longer than expected, maybe because it was the weekends
Paul Jones
23 November 2021
DHL Express Worldwide
PJ
Excellent service. Shipping prices are steep for single items (e.g., around £50 to send a blazer from the UK to the US). Maybe bundling items works out cheaper, I don't know—I haven't tried yet. I'd like to see some cheaper options for single items, nevertheless.
Wouter Louw
22 November 2021
DHL Express Worldwide
WL
Fast and reliable. Repacking and combining of multiple parcels always correct and well packed. Any issue with parcels always professionally resolved. Highly recommended!
Steven
22 November 2021
DHL Express Worldwide
S
Purchased a new mobile phone in Germany that wasn't available in the Netherlands. Had it delivered to Forward2Me and they sent it to me. The whole process was smooth, fast and reliable - had the phone within a few days after purchase, and I could track it all the way.
Zina Ellidou
22 November 2021
DHL Express Worldwide
ZE
Fast service, promt responcce time, polite employees, reccommend using this service.
Verified Customer
21 November 2021
DHL Express Worldwide
VC
My package came quickly and everything was simple to do
Verified Customer
21 November 2021
DHL Economy Select
VC
Would do it again ;-) !
Verified Customer
21 November 2021
DHL Express Worldwide
VC
Very fast processing and shipping. Thanks.
Verified Customer
21 November 2021
DHL Express Worldwide
VC
Excellent service. Easy to use and efficient. Very reasonable prices.
Liet Kynes
20 November 2021
DHL Express Worldwide
LK
Very fast, easy, efficient, the online system is fantastic. Each step is quite expensive, would prefer more warning of these charges at the outset. i.e. why does something have to be 'repackaged' if it already arrives in one box?
Eric McLean
20 November 2021
TNT Economy Express
EM
Always a great service from these guys. Pity that Brexit screwed everything.
I wish we could use them more.
I wish we could use them more.
Verified Customer
20 November 2021
DHL Economy Select
VC
Assistenza clienti rapida e puntuale
Karine Jans
20 November 2021
DHL Economy Select
KJ
Awesome deal!
Robert Schwarz
20 November 2021
DHL Economy Select
RS
fast & perfect-Thank You
Verified Customer
20 November 2021
DHL Express Worldwide
VC
Great service fast and reliable will definitely continue to use in the future
Lisette Akesson
20 November 2021
UPS Express Saver
LA
Man håller vad man lovar!
Joel Simeon Hyyppä
20 November 2021
DHL Express Worldwide
JSH
Works fast and reliably. Probably faster than normal abroad shipping from webshops.
June
20 November 2021
FedEx International Economy
J
I chose their combined shipping and paid the price for that, however all 5 advent calendars arrived SEPARETELY and damaged the boxes. One of the advent calendar was even opened. This is not the fault of FedEx as the outer thin plastic bag was intact. So shocked... I took the photos and am considering filing this case at Resolver.
Verified Customer
20 November 2021
DHL Express Worldwide
VC
Easy and fast
Verified Customer
20 November 2021
DHL Express Worldwide
VC
Servizio usato per un pacco dalla Germania, tutto perfetto in tempi rapidi ma soprattutto con un servizio clienti che risponde velocemente a qualsiasi domanda e dubbio
Dimitris I
20 November 2021
DHL Express Worldwide
DI
Great and legit service. They received my package in their wearhouse in Germany and within 2 hours it was ready to be shipped. Definitely I will use this service again! I recommend forward2me to anyone who needs fast and reliable forwarding services.
Peter Greagg
20 November 2021
DHL Express Worldwide
PG
The shipment was sent on the day they received it
Verified Customer
20 November 2021
FedEx International Priority
VC
Accept my goods , store them and combine them with other shipment
then reship . all in a short period of time
then reship . all in a short period of time
Verified Customer
20 November 2021
UPS Express Saver
VC
Great service, fast delivery
Verified Customer
20 November 2021
DPD Classic
VC
Perfect! Speedy shipping, reasonable costs, I will use the service again without a doubt
Verified Customer
20 November 2021
FedEx International Priority
VC
Shipping pas processed overnight and on the weekends.
Amazing stuff.
Amazing stuff.
Verified Customer
20 November 2021
DHL Express Worldwide
VC
Goods were well packaged in the original packaging. Responsive to email inquiries.
Eli Khanam
19 November 2021
DHL Express Worldwide
EK
Help me change my profile details more easily.
Verified Customer
19 November 2021
DHL Economy Select
VC
Excelente servicio. El paquete llegó rápido y en perfectas condiciones.
Anda Turcila
19 November 2021
UPS Standard Single
AT
⭐️⭐️⭐️⭐️⭐️
Verified Customer
18 November 2021
DHL Express Worldwide
VC
The service is very good. I have some demage issues after receiving, they still provided the good service for communiting with carrier, very responsible. I trust forward2me and will continue to use their service.
Verified Customer
18 November 2021
DHL Economy Select
VC
I had one item forwarded from Germany, and the item was handled and delivered properly - in just a few days.
Verified Customer
18 November 2021
DHL Express Worldwide
VC
great service
Verified Customer
18 November 2021
FedEx Connect
VC
Easy to use forwarding service that quickly alerts you when freight is available and quickly dispatches out of the facility to move with the importing carrier you select.
Verified Customer
17 November 2021
FedEx International Economy
VC
Thank you Aimee and Anna. They quickly solved a problem I was facing with shipping. Looking forward to deal with you again.
Michael Fry
17 November 2021
DHL Express Worldwide
MF
Does exactly what they say it does. Would definitely use this service again.
M.J.M. van Rooij
17 November 2021
UPS Standard Single
MVR
Impeccable service ! Nice we can shop and order from the UK without a hassle. It was fast and all went fine. Definitely recommended !
Rui Costa
17 November 2021
DHL Express Worldwide
RC
Rapido e eficaz. Pela terceira vez consegui comprar o meu telemovel com a Vossa ajuda.
Laurent Vel
17 November 2021
FedEx International Economy
LV
Too expensive.
Hi,
Many thanks for your feedback, this is very important to us.
I'm sorry that you have found using our services expensive, shipping costs are based on the amount of space the shipment takes up ( this is called the volumetric weight). The shipping costs would only be calculated on the actual weight if this exceeds the volumetric weight.
The cost of shipping also includes our services, the use of the address, the acceptance, processing, storing and dispatch of your goods when you are ready for shipping.
forward2me are continually working with our couriers to obtain the best price possible for shipping and hope to have more budget offerings as soon as possible.
Kind regards,
Tracy.
Many thanks for your feedback, this is very important to us.
I'm sorry that you have found using our services expensive, shipping costs are based on the amount of space the shipment takes up ( this is called the volumetric weight). The shipping costs would only be calculated on the actual weight if this exceeds the volumetric weight.
The cost of shipping also includes our services, the use of the address, the acceptance, processing, storing and dispatch of your goods when you are ready for shipping.
forward2me are continually working with our couriers to obtain the best price possible for shipping and hope to have more budget offerings as soon as possible.
Kind regards,
Tracy.
Verified Customer
17 November 2021
UPS Standard Single
VC
Great service, I got the clothing I wanted that was sold out in EU but still available in UK. As a first time customer, my question was answered promptly. Within a few hours from arriving at the warehouse, my package was already forwarded and on its way for me. Highly recommended.
ENRICO BARALDI
17 November 2021
DHL Express Worldwide
EB
Veri good!!
Adrián Fero
17 November 2021
DHL Express Worldwide
AF
Super easy to use, fast, several carrier options, clear information all the time about the status of the package... In summary, great company!!
Leah Long
17 November 2021
DHL Express Worldwide
LL
So pleased with this service! Great communication, fast and reliable!
Ivan Diaz-molina
17 November 2021
FedEx International Economy
ID
it took two months to get to me, first time...
Hi,
Many thanks for your feedback.
I'm sorry to hear that it took so long for your shipment to be delivered, I have checked the tracking and can see that your shipment encountered some FedEx Operational delays initially and then there was an issue with the clearance of your goods once the shipment arrived in Chile.
I do sincerely apologise for the delay this caused you and agree this is far too long for a parcel to be received. I will ask one of the Customer Experience Team to contact FedEx to see if they will offer any compensation for the delay you have experienced however since it is 2 weeks since the final delivery has it may now be too late to submit a claim for compensation.
I have checked our emails and can't see that you brought this to our attention before you submitted this review, please always contact our Customer Experience team as soon as you encounter an issue either with a shipment and our team can contact the courier immediately providing you with full support until your shipment has been delivered.
I hope this helps re-assure you going forward and that this won't deter you from using our services again in the future.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that it took so long for your shipment to be delivered, I have checked the tracking and can see that your shipment encountered some FedEx Operational delays initially and then there was an issue with the clearance of your goods once the shipment arrived in Chile.
I do sincerely apologise for the delay this caused you and agree this is far too long for a parcel to be received. I will ask one of the Customer Experience Team to contact FedEx to see if they will offer any compensation for the delay you have experienced however since it is 2 weeks since the final delivery has it may now be too late to submit a claim for compensation.
I have checked our emails and can't see that you brought this to our attention before you submitted this review, please always contact our Customer Experience team as soon as you encounter an issue either with a shipment and our team can contact the courier immediately providing you with full support until your shipment has been delivered.
I hope this helps re-assure you going forward and that this won't deter you from using our services again in the future.
Kind regards,
Tracy.
sadik
16 November 2021
FedEx International Economy
S
Put parcel in new box for me without extra charge fast efficient and generous,
i receives my parcel very quick and drivers are friendly.
Thank you
i receives my parcel very quick and drivers are friendly.
Thank you
Ari Kantomaa
16 November 2021
DHL Express Worldwide
AK
Great service. Got quick answers to my queries and product came to me rather quickly.
Nadia Alshatti
16 November 2021
DHL Express Worldwide
NA
excellent i like