Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Börge Kjeldsen
19 March 2014
DHL Express Worldwide
BK
I am very pleaced! Your service is excellent!! +++++
Many thanks for your kind comments.<br/><br/>That's great to hear that we provided you with an excellent service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Luana Chow
19 March 2014
DHL Express Worldwide
LC
Very fast and efficient service.
Many thanks for taking the time to provide us with your feedback - this is really important to us.<br/><br/>We're so pleased that we provided you with a fast and efficient service.<br/><br/>Kind Regards,<br/>Tracy.
Daniel Simoes
19 March 2014
DHL Economy Select
DS
Fast and relliable service, completelly recomended.
That's great to hear that you would recommend our services.<br/><br/>Many thanks for your feedback - we're really pleased that we provided you with a fast and reliable service.<br/><br/>Kind Regards,<br/>Tracy.
Viktor Kovari
19 March 2014
DHL Express Worldwide
VK
smooth operation, no delays
Many thanks for providing us with your comments.<br/><br/>That's great to hear that everything went smoothly for you and there were no delays.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Dionysios Logothetis
19 March 2014
DHL Express Worldwide
DL
Excellent, fast service
Many thanks for your feedback - this is really important to us.<br/><br/>We're really pleased we provided you with an excellent service.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Satu Ilvonen
19 March 2014
DHL Economy Select
SI
Excellent service!
Many thanks for your providing us with your feedback.<br/><br/>We're so pleased that we have provided you with an excellent service.<br/><br/>Thanks for taking the time to reply.<br/><br/>Kind Regards,<br/>Tracy.
Jens Moths
18 March 2014
DHL Economy Select
JM
Great fast service.
Many thanks for providing us with your feedback - this is really important to us.<br/><br/>That's great to hear that we provided you with a fast efficient service.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Alex Giannaros
18 March 2014
DHL Express Worldwide
AG
Outstanding professional and personal service. Very accommodating and packed the parcels with alot of care and consideration! Will certainly use again.
Many thanks for taking the time to provide us with your feedback - this has given us a great boost.<br/><br/>We're so pleased that you are happy with our service and hope to provide you with an excellent service for your future shipments.<br/><br/>Kind Regards,<br/>Tracy.
Joanne Treacy
18 March 2014
DHL Express Worldwide
JT
Forward2me alway provide prompt and good service and are excellent at maintaining contact when required.
Many thanks for providing us with your feedback - we really appreciate your comments.<br/><br/>We're really happy that you found that we provided you with an excellent and prompt service.<br/><br/>We look forward to hearing from you again soon - have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Thomas Rosell
18 March 2014
DHL Economy Select
TR
`°º¤ø,¸¸,ø¤º°`°º¤ø,¸¸, Thanks !!! GREAT SERVICE!!!!,¸¸,ø¤º°`°º¤ø,¸¸,ø¤º°
Many thanks for your great comments regarding our service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Tarja Honkala
17 March 2014
DHL Economy Select
TH
Very good
Many thanks for letting us know that we provided you with a good service.<br/><br/>Your comments are much appreciated.<br/><br/>Kind Regards,<br/>Tracy.
Dan ARMANO
17 March 2014
DHL Express Worldwide
DA
Excellent service, but it's expensive. Also, please mention before ordering that you can open the package and remove stuff such as coat hangers, catalogs, which are quite heavy and can make the shipping cost a lot.
I will use your service again.
I will use your service again.
Many thanks for your comments - we really appreciate your feedback.<br/><br/>We're really pleased that we provided you with an excellent service although you found this expensive - the service we provide is a premium, tracked door to door service.<br/><br/>We're more than happy to remove any items such as coat hangers and brochures from your package and can offer a standard mail service with no tracking or delivery guarantees if you prefer. Just get in touch and we'll be more than happy to help you with this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Mihai-Daniel Tudose
17 March 2014
DHL Economy Select
MT
very good and prompt service!
Many thanks for your feedback - we really appreciate this.<br/><br/>We're delighted that you were happy with our service and your shipment was dealt with promptly.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
RIVIERE Philippe
17 March 2014
DHL Express Worldwide
RP
More detail about the description of goods and possibility to select each object for shipping (see Myus process)
Many thanks for taking the time to provide us with your feedback - this is very important to us.<br/><br/>We are currently working on many new features for our website and this is something we have in the pipeline. We’ll have the functionality available as soon as our developers are ready to to live...<br/><br/>We hope this helps and look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Luis Carvalho
16 March 2014
DHL Express Worldwide
LC
I think the sending price is a bit to high. You should check that to keep competitive.
Many thanks for providing us with your comments. <br/><br/>We are sorry to hear that you thought the shipping price was a bit too high. We can look at alternative shipment options for your future shipments but these may not be as quick. Please let us know and we'll have a look at this for you. <br/><br/>We hope we can be of assistance with any future shipments you may have.<br/><br/>Kind regards<br/>Jane
Marie-Claude Xerri
15 March 2014
forward2me basic
MX
Service is friendly, speedy and very helpful. Highly recommended. Excellent.
Thank you for taking the time to provide us with your feedback.<br/><br/>We are delighted to hear you found our service friendly, speedy and very helpful.<br/><br/>We hope we can be of assistance with any future shipments you may have.<br/><br/>Kind regards<br/>Jane
Brian Wildgoose
14 March 2014
forward2me basic
BW
Item received very quickly. no problems as usual.
Thanks very much.
Regards.
Brian.
Thanks very much.
Regards.
Brian.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We are very pleased to hear that you received your items very quickly and didn't experience any problems.<br/><br/>We hope that we can be of assistance with any future shipments you may have.<br/><br/>Kind regards<br/>Jane
Jonna Lindholm
14 March 2014
DHL Economy Select
JL
Prompt replies, excellent communication and great service overall. Always impressed.
Thank you for taking the time to provide us with your feedback.<br/><br/>We are pleased to hear that you have experienced an excellent service.<br/><br/>We look forward to hearing from again.<br/><br/>Kind regards<br/>Jane
Niall Ramsey
14 March 2014
DHL Express Worldwide
NR
Efficient service
Many thanks for taking the time to provide us with your feedback. <br/><br/>It's great to hear that we provided you with an efficient service. <br/><br/>We hope we can help with your future shipments.<br/><br/><br/>Kind regards,<br/>Jane
Peter Pasztor
13 March 2014
DHL Express Worldwide
PP
Still not cheap, but reasonable considering the professional, quick and precise nature of the company! I will definitely use their service again!
Many thanks for providing us with your comments. <br/><br/>We're really pleased to hear that you found our service quick and precise although you found the service expensive. <br/><br/>We can look at alternative shipment options for your future shipments but these may not be as quick. Please let us know and we'll have a look at this for you.<br/><br/>We look forward to hearing from again.<br/><br/>Kind regards,<br/>Jane
Lidia Risicato
13 March 2014
DHL Express Worldwide
LR
Speedy shipping to Australia, I just wish it was a tad cheaper. $60 is a bit exxy.
Many thanks for providing us with your comments. <br/><br/>We're really pleased that your items arrived quickly although you found the service expensive. <br/><br/>The service we provide is for a premium, tracked, door to door service, if you prefer we can look at slower cheaper options for your next shipments. Please let us know if you would like us to this.<br/><br/>We hope we hear from you again soon and thank you for using our service.<br/><br/>Kind Regards,<br/>Jane
Steven Share
13 March 2014
DHL Express Worldwide
SS
Worked just as promised, fast and easy. Happy customer.
Many thanks for taking the time to provide us with your feedback. <br/><br/>That's great to hear that we provided you with a fast and easy service. <br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/><br/>Jane
Praveen Dindikurthi
12 March 2014
DHL Express Worldwide
PD
Service is good, and nothing can beat consolidation. Overall the service is pricey. I don't find options to choose shipping and that is a minus. :(
Many thanks for providing us with your feedback.<br/><br/>It's great to hear that you found that we provided a good service for you and our consolidation service useful - although overall a little expensive.<br/><br/>We tend to use a premium, tracked, door to door service with DHL for our shipping although we are constantly working with other couriers to obtain better pricing for our customers. Due to the volume of parcels we ship through DHL they tend to offer us the best prices at the moment.<br/><br/>We are currently working with our web developers to improve our website to enable our customers to have more shipping options. In the meantime if you would like to look at different options for your next shipment let us know by email and we'll be happy to look at this for you.<br/><br/>Have a great evening and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
PD
Glad to hear from you. I meant 'pricey' in regard to shipping.<br/>I'll be happy with Royal Airmail. I'd mention that next time.<br/>--best regards.
Kim Davis
12 March 2014
DHL Express Worldwide
KD
Very efficient
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we provided you with a very efficient service.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Tiago Soares
11 March 2014
DHL Express Worldwide
TS
Brilliant.
Many thanks for taking the time to let us know how you felt about our service.<br/><br/>We're really happy that you found our service brilliant - comments like this really give us a boost.<br/><br/>Hope to continue to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Rune Ingvaldsen
11 March 2014
DHL Express Worldwide
RI
Fast and reliable as per usual.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we continue to provide you with a fast and reliable service.<br/><br/>We're always here to help and look forward to hearing from you again soon.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Michael Constantinides
10 March 2014
DHL Express Worldwide
MC
Pricey but good service
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we provided you with a good service although a little expensive. <br/><br/>We tend to use DHL's premium, tracked, door to door service <br/>but if you would like us to look at other options for you in the future please let us know and we will be happy to do so. <br/><br/>We look forward to receiving more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
MC
And obviously excellent customer service!
Anders Madsen
10 March 2014
DHL Express Worldwide
AM
forward2me works exactly as promised. Highly recommendable.
Many thanks for your high recommendation and for taking the time to provide us with your feedback.<br/><br/>That's great to hear that our services lived up to your expectations and worked well for you.<br/><br/>We're always happy to help.<br/><br/>Kind Regards,<br/>Tracy.
Peter Close
10 March 2014
DHL Express Worldwide
PC
If you want something urgently from England and, erspecially, if the supplier won't despatch goods to the country where you live or accept credit cards issued by foreign banks, this is definitely the way to go!
Many thanks for taking the time to provide us with your feedback.<br/><br/>We really appreciate the comments you have made and are pleased that we have been of service to you.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Sandra Van Maren
10 March 2014
DHL Express Worldwide
SVM
forward2me is great! The UK web site I wanted to order from doesn't ship to the US. I signed up with forward2me, used the personal shopper service, and I had my items faster than I could have imagined. The entire process was simple from start to finish and the items I ordered arrived in perfect condition. The order status and package tracking kept me up-to-date at every step. I will happily use forward2me again if the need arises.
Many thanks for providing us with your feedback - we really appreciate this.<br/><br/>That's great to hear that we could help you with the Personal Shopper service and that you found it efficient and easy to use.<br/><br/>We pride ourselves on taking great care of your parcels and processing them as quickly as possible to ensure their swift arrival with you.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Akinniyi Aramide
10 March 2014
DHL Economy Select
AA
I am very satisfied and i will continue using there services. Thank you
That's great to hear that you are happy with our services and appreciate you taking the time to give us your feedback.<br/><br/>We look forward to receiving many more parcels in the future.<br/><br/>Kind Regards,<br/>Tracy.
thomas MAZURIE
08 March 2014
DHL Express Worldwide
TM
i a new customer since 3 weeks and this site is perfect.
They ship very fast ( the next day), the site is very clear and the technical support are nicely and answer fast.
I will recommend to friends around me for sure,
Thanks forward2me !!!
They ship very fast ( the next day), the site is very clear and the technical support are nicely and answer fast.
I will recommend to friends around me for sure,
Thanks forward2me !!!
Many thanks for your comments, we really appreciate them.<br/><br/>We're pleased to hear that our service has been fast and reliable and you have found our website easy to use.<br/><br/>We'd really appreciate you recommending us to your friends.<br/><br/>Kind Regards,<br/>Tracy.
Morten Sæther Tranmæl
08 March 2014
DHL Economy Select
MST
Fast forwarding. Great customer service.
Many thanks for your feedback - we really appreciate this.<br/><br/>We're so pleased we were able to help you with this shipment. We've noticed that the goods shipped were classed as dangerous goods - to be able to ship items like this our staff have completed a training programme and obtained accreditation from our shippers to ship dangerous goods. <br/><br/>Your comments make all our hard work worthwhile.<br/><br/>Hope to receive more parcels for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Jeanette Harvey
07 March 2014
DHL Express Worldwide
JH
Excellent and fast service. I just wish postage from the UK wasn't so expensive (not your fault I know!) :(
JH
Great and trustworthy service. I particularly like your website
Many thanks for providing us with your feedback - this is very important to us. We're really pleased you were happy with our service.<br/><br/>We're sorry to hear that you found shipping from the UK more expensive than expected. The price paid includes checking your parcel on arrival, repackaging to reduce costs if possible, fully tracked, door to door shipping service and all export paperwork required.<br/><br/>For smaller, lower value parcels we are able to offer a standard mail option with no tracking or delivery guarantees. If you are interested in this option on your next shipment please let us know and we can have a look at this for you.<br/><br/>We hope this helps and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Heather Thompson-Jones
07 March 2014
DHL Express Worldwide
HT
A consultative forward thinking personnel. Very much a pleasant experience. I was shipping a small roll of fabric, which was taken off the roll and folded for a more economical shipment. Thank you.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We always aim to reduce the size of package to ensure we provide our customers with the cheapest shipping price possible and are pleased that the service we provided helped you with this.<br/><br/>We hope to be of service to you again in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Elliott Potter
07 March 2014
DHL Express Worldwide
EP
Service was exceptionally quick, and my package arrived in good condition. Thanks!
Many thanks for your great comments - feedback is very important to us.<br/><br/>We pride ourselves in taking great care of your parcels and are glad to hear that this arrived in good condition.<br/><br/>Hope to receive another parcel for you soon.<br/><br/>Kind Regards,<br/>Tracy.
Nuno Silva
07 March 2014
DHL Express Worldwide
NS
Excellent service! They went out of their way to help me with my request!
An eexample of customer service!
An eexample of customer service!
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that you found our service excellent - we're always happy to help where we can.<br/><br/>Look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
Roger Dinichert
06 March 2014
DHL Economy Select
RD
Easy to order the shipping and very fast
Many thanks for providing us with your feedback.<br/><br/>That's great that you found our service easy to use and that we provided a fast and efficient service for you.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy
Marco Bellinati
06 March 2014
DHL Economy Select
MB
Great and fast service
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that you found that we provided a great service and your delivery was speedy.<br/><br/>We look forward to receiving your next parcel soon.<br/><br/>Kind Regards,<br/>Tracy
Robin Hagström
06 March 2014
DHL Economy Select
RH
Got my delivery fast and everything went smooth. The only negative is the somewhat ridiculous cost.
Many thanks for providing us with your comments.<br/><br/>We're really pleased that everything went smoothly for you although you found the service expensive.<br/><br/>The service we provide is for a premium, tracked, door to door service, if you prefer a slower cheaper service for your next shipment please let us know and we'll have a look at this for you.<br/><br/>Kind Regards,<br/>Tracy
Rica Bernolo
06 March 2014
DHL Express Worldwide
RB
Quick delivery although quite expensive price. Found an alternative for a much cheaper price and no registration fees.
RB
Quick delivery service but could be cheaper.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're glad to hear that we provided a quick service for you although you found this a little expensive.<br/><br/>If you prefer a slower/cheaper shipping option with no tracking or delivery guarantees for your next shipment just let us know and we'll have a look at this for you.<br/><br/>Hope this helps.<br/><br/>Kind Regards,<br/>Tracy
Will Lobb
06 March 2014
DHL Express Worldwide
WL
Customer service from Tracy and Janet was amazing; instant replies to queries and very helpful responses. Consolidation service and help throughout was second to none. I use a lot of forwarding agents to order from all around the world but this has without a doubt been the best/easiest and quickest experience I have had.
Many thanks!
Many thanks!
Many thanks for your kind comments and for taking the time to provide us with your feedback.<br/><br/>It's very encouraging for us that we have got things right for you and that you found our services second to none.<br/><br/>We always here to help where we can and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy
Luís Henriques
05 March 2014
DHL Express Worldwide
LH
Excellent service and communication but a little too expensive..
Many thanks for your kind comments and the feedback you have given us.<br/><br/>We're sorry that you found our services a little too expensive - the service provided is a premium, tracked, door to door service.<br/><br/>If you prefer to use a cheaper/slower service with no tracking or delivery guarantees please let us know and we'll have a look at this for your next shipment.<br/><br/>Kind Regards,<br/>Tracy
Alisa Andersen
05 March 2014
DHL Express Worldwide
AA
Amazing service. Fast, kind and efficient. Will definitely deal with them again.
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great that you found our service amazing and that you are looking to deal with us again.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy
Alex Keselman
04 March 2014
DHL Express Worldwide
AK
Super fast in every way: answering my stupid questions and delivering. Super reliable. Super nice.
Many thanks for providing us with your feedback.<br/><br/>It's great to hear that we have provided you with the assistance you required and that you found us reliable.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy
Andrew Stuart
04 March 2014
DHL Express Worldwide
AS
...
Many thanks for providing us with your feedback - it's much appreciated.<br/><br/>Kind Regards,<br/>Tracy
Stefanie Hutter
04 March 2014
DHL Economy Select
SH
Excellent - what else can I say?
Many thanks for providing us with your feedback.<br/><br/>We're really happy that you found our service excellent.<br/><br/>Look forward to your next purchase.<br/><br/>Kind Regards,<br/>Tracy
Angelica Gualazzi
04 March 2014
DHL Economy Select
AG
I'm from Italy and I used this service to ship an oven bought on a Online Shop that didn't ship to Italy.
All goes perfect!!!
Giorgio.
All goes perfect!!!
Giorgio.
Many thanks for your kind comments.<br/><br/>We're so pleased we were able to help you purchase the microwave which wasn't available in Italy.<br/><br/>Look forward to shipping for you again soon.<br/><br/>Kind Regards,<br/>Tracy
Hawas Bajawi
04 March 2014
DHL Express Worldwide
HB
Excellent company for personal shopper and forwarding, thank you very much also i recommend to use this company.
Many thanks for letting us know you found our Personal Shopper service and customer service excellent.<br/><br/>We're always hear to help and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy
Nicolo Malagutti
04 March 2014
DHL Express Worldwide
NM
They say you get what you pay for. This is a premium service. You get good repacking of your goods, smart consolidation of parcels and very fast forwarding to your home address. The price for all this is, however, very high. perhaps forward2me should investigate some cheaper options for destinations and/or shipments without time pressures. Will definitely use again but only for a sufficiently large order. For one-off everyday items it is not cost-effective.
Many thanks for providing us with your feedback - we really appreciate this. <br/><br/>That's great to hear that you have been happy with our service so far although you found it to be a bit expensive. <br/><br/>We do try to keep prices as low as possible hence us not charging an annual fee like other forwarding companies do. <br/><br/>As you have mentioned price you have paid is for an Express Door to Door, tracked delivery service. We deal with all repacking and making your parcel safe and secure for international shipping. We put together all the export paperwork that is required by your country and deal with any queries/requests until the parcel arrives in safe hands at your door. <br/><br/>We can provide other cheaper/slower methods of delivery for smaller packages but these have absolutely no guarantees and are constantly working with courier companies to obtain better prices for our customers.<br/><br/>We hope this all helps and look forward to receiving many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy