Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.52790346908%
4
2.3818501759678%
3
0.97410759175465%
2
0.65987933634992%
1
1.8790849673203%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your kind comments, this is really encouraging for us.<br/><br/>That's great to hear your positive comments about our service and hope to be of service to you for many years to come.<br/><br/>Thank you for choosing forward2me.<br/><br/>Kind Regards,<br/>Tracy.
CAM
I'm International Commerce Adviser with US & Mexico locations since 30 years. Absolutely you are the better forward service from England! Congratulations.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>We're so pleased we provided you with an excellent, speedy service.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
BB
Very fast delivery, excellent service, thank you.
Unknown Country
Unknown Shipment Details
forward2me
Many thanks for your great comments regarding our service, we really appreciate this.<br/><br/>It's really good to hear that you had a positive experience with us once again and we look forward to hearing from you again soon.<br/><br/>Thank you for using forward2me.<br/><br/>Kind Regards,<br/>Tracy.
Once again extremely positive experience :D. Fast, reasonably priced and always available. THANK YOU ALL! Let's be in touch again
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>We're so pleased that you were happy with our service and transit time albeit you would like us to offer lower shipping prices with longer shipping times.<br/><br/>Generally we offer a premium, tracked, door to door courier service although for larger shipments we are able to look into sea freight quotes for you and for smaller low items we can offer our standard mail option with no tracking or delivery guarantees.<br/><br/>It may also be worth considering our consolidation service which collates your parcels into one large shipment and makes shipping more cost effective.<br/><br/>We look forward to hearing from you again soon.<br/><br/>If you would like us to look into other options for you next time you ship please let us know and we'll be happy to help?<br/><br/>Kind Regards,<br/>Tracy.
WT
Excellent sales service and fast shippment but the shipping may abit high. Hopefully you all can work out some lower cost with longer shipping time. I still will use Forward2me.com on my next order. Thanks

William Tam
Singapore
Unknown Country
DHL Economy Select
forward2me
Many thanks for getting in touch with your comments regarding our service, we really appreciate this.<br/><br/>We're so pleased that you were able to use our service with ease and hope this encourages you to use our service many more times in the future.<br/><br/>We look forward to hearing from you.<br/><br/>Kind Regards,<br/>Tracy.
PM
It is very easy to forward parcels to Finland with this service. Thanks!
Unknown Country
DHL Economy Select
forward2me
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>That's great to hear we provided you with good communication and you were happy with our speedy delivery service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CD
Good communication, I'm really pleased.Superquick delivery, thank you! Danke!
Unknown Country
DHL Economy Select
CL
very good
very fast
exellent
thanks
forward2me
Many thanks for your great comments.<br/><br/>We're so glad that you found our service excellent and look to shipping many more parcels for you in the future.<br/><br/>Thank you for choosing forward2me.<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your taking the time to provide us with your comments, we really appreciate this.<br/><br/>That's great to hear that we provided you with good communication and speedy service although you would like us to offer better shipping prices.<br/><br/>The service we provide is a door to door, tracked courier service - if you have any small low value parcels we are able to offer you our standard mail option with no tracking for delivery guarantees.<br/><br/>If you would like us to look at this for you on your next shipment please let us know?<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AL
Good comms fast service ??? Could possibly do a little bit better with the price though
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased that we provided you with brilliant service and look forward to receiving your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
RJ
Service was brilliant item arrived in Malta at my door within 3 days, it would probably have been quicker if it had been ordered midweek
Regards Richard
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that you were happy with our communication and the speed of our shipping albeit the shipping costs were more than you expected.<br/><br/>We pride ourselves on providing a premium, tracked door to door courier service for shipping. For shipping small, low value parcels we are able to offer a standard mail option with no tracking or delivery guarantees. If you would like us to look at this option for future shipments please let us know.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
FD
Great communication, super fast shipping, but a little pricey for shipping/charges.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased you were happy with our prompt efficient service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
LF
Very efficient and prompt.
Unknown Country
Unknown Shipment Details
forward2me
Many thanks for your kind comments, we really appreciate your feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
very good
Unknown Country
DHL Economy Select
GM
Excellent service, far beyon what You may expect to receive!! I have experienced their "consolidation" service with different items/times of deliver and all has worked perfectly with prompt and kind informations refered to the "state of the art"! Thank You very much!
forward2me
Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>That's great to hear that all went smoothly and the consolidation service worked well for you.<br/><br/>We're really pleased that you appreciated our customer service this is very important to us.<br/><br/>We look forward to hearing from you again soon and have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback, this is really important to us.<br/><br/>We're really pleased that you were happy with our fast excellent service albeit you found it a little expensive.<br/><br/>The service we offer is a premium, tracked, door to door service, if you are looking to ship any small low value parcels we are able to offer our standard mail option with no tracking or delivery guarantees.<br/><br/>If you are interested in this service for your next shipment please let us know and we'll be happy to look at this for you.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AZ
Fast and excellent service, but a bit expensive. I would use it more often if it was cheaper.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your comments regarding our service, we really appreciate this.<br/><br/>That's great to hear that we provided you with a prompt efficient service.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
AA
The service has been prompt and efficient
Unknown Country
DHL Economy Select
forward2me
Many thanks for taking the time to provide us with your comments.<br/><br/>We're really pleased that you were happy with our shipping timescales and that you found our service value for money.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
OD
Fast shipping to norway! Reasonable prices!
Unknown Country
DHL Express Worldwide
forward2me
That's really great to hear that you were impressed with our service and that we provided you with a good speedy service.<br/><br/>Many thanks for taking the time to provide us with the feedback. <br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
KT
Very good service. Very quick delivery to Australia. Very impressed. Will use again for sure!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>It's great to hear that we have provided you with a good speedy service and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KS
Great speedy service
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your comments, this is really important to us.<br/><br/>That's great to hear that all went smoothly with your shipment and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
ML
Shipped trainers from Holland, to forward2me in UK.They forwarded it to me promptly with ease. Many Thanks
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your comments.<br/><br/>We really appreciate this and look forward to hearing from you again soon.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
SL
You mean business
SL
Uk best forwarding company, i received the parcel on time ,recommends for foreigners.

Mr selwyn Laurencine
Mahe
Seychelles
Unknown Country
DHL Economy Select
forward2me
Many thanks for your great comments.<br/><br/>We're so pleased that we continue to provide you with the service you have become accustomed to.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
GG
Once again, many thanks for your service!!!!!!!!!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're really pleased that you found our Personal Shopper service useful and that although you felt our prices were a little on the high side you appreciated that we provide a premium service to our customers.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MT
The service was great. Lighting fast shipping. I used the "Personal Shopper" feature to purchase some gifts from UK that was too expensive to ship back to the USA through them. I'm happy I choose F2M as it was a easy and swift process. The prices are on the high end but they do provide high end service!
Unknown Country
DHL Economy Select
forward2me
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that you have been happy with all our services so far and would recommend forward2me to others. <br/><br/>We look forward to hearing from you again soon and hope you have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
CC
It's a very professional service that I can really recommend. I had a problem and they perfectly solved it. Great email contact. I used the consolidation service too and I must say the packages arrived here in Portugal perfectly packed.
If you value the items you purchase, you should definitely chose this service company.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you have been happy with the service you have received during your first shipment with us and that you are looking to use our services again.<br/><br/>We pride ourselves on providing a premium, tracked, door to door service for our customers alongside great customer service. <br/><br/>We are currently working on many improvements on our website including adding additional shipping options and automating many of our services.<br/><br/>It is very important to us that our customers provide us with their feedback to enable us to continue to improve our services. <br/><br/>We hope this all helps and thank you once again for your feedback we will take on your comments on board.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
AA
I already shared my experience with you and got immediate feedback. Here is it! I would like to thank everybody at your prestigious company for their time and effort. I could summarize my first experience with you as a great. I will actually deal with again and again. Here are some feedback points:

The shipping price is a little bit high. If you could offer other cheaper alternatives, it will add more benefits to us. Regardless of that, I got my items in just three days which is superb.
If you could automate consolidation service, it will ease your work and let us know status of our shipment on time.
Automate entering costs of our items etc will be good as well.
Your response time is highly appreciated. It is a split second reply.
I hope that you will find these points useful. Wish you and your company the best prosperous future.

Thanks & Kind Regards,

Happy Customer :)
Unknown Country
DHL Economy Select
forward2me
That's great to hear that your first experience with forward2me was excellent and we hope to hear from you again soon.<br/><br/>Many thanks for your feedback.<br/><br/>Kind Regards,<br/>Tracy.
AD
First time served, excellent service. See you again
Unknown Country
DHL Economy Select
forward2me
Many thanks for your great comments, it's really good to hear that we provided great communication and that you enjoyed doing business with us.<br/><br/>Your comments are really appreciated and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MT
Great communication. A pleasure to do business with.
Unknown Country
DHL Economy Select
forward2me
That's great to hear that you are happy with our service and really appreciate you taking the time to provide us with your feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
FEH
Very good service. Rapid. Answer questions very quickly.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>Although we provided you with a great service we're sorry to hear that you found this forwarding service too expensive to use regularly.<br/><br/>We pride ourselves in offering our customers a premium, tracked, door to door service with DHL and the shipping price paid includes the checking, repackaging for international transit and all export paperwork required for your shipment. <br/><br/>For shipping small, low value parcels we are able to offer our standard mail option with no tracking or delivery guarantees. If you would like us to look at this option for you the next time you ship please let us know by email and we'll be happy to look into this for you.<br/><br/>We hope this all helps and that you decide to ship through forward2me again soon.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
PS
Great service, however the postage costs are incredibly high and as a result it is prohibitive to use forward2me unless it is something rare or important.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your kind comments, we really appreciate these.<br/><br/>That's great to hear that you had a good experience when shipping with forward2me and look forward to hearing from you again soon.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
TG
Awesome. Hassle free. Dealing with forward2me is very reassuring.
Unknown Country
forward2me basic
forward2me
Many thanks for your great comments, we really appreciate this.<br/><br/>We're really pleased that we continue to provide you with an excellent speedy service and hope to forward parcels for you for many years to come.<br/><br/>Kind Regards,<br/>Tracy.
RD
The service was excellent and fast as usual. This service is the best available!!
Unknown Country
DHL Express Worldwide
CH
You were able to purchase and forward a fairly complicated product with even more complicated logistics and quite Frankly, could have said "No" but kept at it and completely satisfied me. Thank you!!
Craig
Fort Lauderdale, FL
forward2me
Many thanks for taking the time to provide us with your comments, this is really important to us.<br/><br/>We're so pleased we were able to provide you with the product that you required and hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your great comments, we really appreciate this.<br/><br/>We're so pleased that we continue to provide you with a good service.<br/><br/>Hope to hear from you again soon, have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
JW
Awesome as always!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your comments, we really appreciate this.<br/><br/>We're so pleased that you had a really good experience using forward2me and hope to receive many more parcels for you in the future.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
IL
Reliable service, flawless transaction, speedy delivery, a very happy repeated customer!
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for getting in touch with your comments, this is really useful to us.<br/><br/>Although you found our service a little expensive we're really pleased that you were happy with the level of service we provided.<br/><br/>We're working with our couriers at present to provide more cost effective shipping options for our customers and hope to have these live in the next few months.<br/><br/>We hope this helps and that you decide to ship with us again soon.<br/><br/>Kind Regards,<br/>Tracy.
DP
Quick service but a little overprised
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your great comments, we really appreciate them.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
VE
Asked for a 24h delivery to Portugal and wasn't disappointed. Excellent Service! Recommended!
Unknown Country
DHL Economy Select
forward2me
Many thanks for taking the time to provide us with your feedback, this is really important to us.<br/><br/>That's great to hear that we provided you with a good service albeit more expensive than expected. <br/><br/>We pride ourselves in offering our customers a premium, tracked, door to door service through DHL although we are able to look at other options for you. <br/><br/>If you would like us to explore this for you next time you ship just get in touch by email and we'll be happy to explore this for you.<br/><br/>We really want to get this right for you and are currently looking working with our couriers to offer more shipping options for our customers and hope to have these available on our website in the next few months. <br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
PE
Service was good but the price of the delivery was really a lot more than expected. Because of this I will think twice before using the service.
Unknown Country
DHL Express Worldwide
MF
Easy registration, payment and execution of this service! Fast delivery and good tracking information. Will use frequently!
forward2me
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that all went smoothly with your registration, payment and shipping and all was well with your delivery.<br/><br/>That's great to hear that you will be using our services again.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards,<br/>Tracy.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for providing us with your feedback - this is very important to us.<br/><br/>That's great to hear that you found our service extremely fast and that we provided you with excellent service. <br/><br/>We really appreciate your comments and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
TT
Extremely fast, excellent service and high quality provided. I reccomend it to everyone. Many thanks
Unknown Country
DHL Economy Select
forward2me
Many thanks for taking the time to provide us with your comments - we really appreciate this.<br/><br/>We're really pleased that we provided you with a goods speedy service although you found the shipping costs higher than expected.<br/><br/>We pride ourselves on offering a premium, tracked, door to door service and shipping fees include the accepting, checking and re-packaging of your parcels to ensure their safe transit overseas and all export paperwork involved with your shipment.<br/><br/>We are currently working with our web developers to add more shipping options on our website and hope to have this live in the next few months.<br/><br/>We hope this all helps and look forward to receiving your next parcel.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
DM
The service was very good and fast, however the forwarding cost is probably higher than regular courier services.
Is very important that we are able to order items that cannot be shipped in home country.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to provide us with your feedback - we really appreciate this.<br/><br/>We are currently working with our web developers to add more shipping options on our website, we're hoping to have this live in the next few months.<br/><br/>In the meantime if you are looking to ship any small, low value parcels please let us know and we'd be happy to have a look at the standard mail option with no tracking or delivery guarantees.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RM
I would like a cheaper shipping option, as not everything I order needs courier service, UK Royal Mail also provides a service to Europe that, although slower, is sometimes more cost efficient for heavier or bulkier items.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for your great comments we're really pleased that you were happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a good evening.<br/><br/>Kind Regards,<br/>Tracy.
LH
Great Service. I am happy with the transaction
Unknown Country
DHL Economy Select
forward2me
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we have provided you with a good service albeit a little bit more expensive than expected.<br/><br/>We pride ourselves on offering our customers a premium, tracked, door to door service - for small low value parcels we are able to offer a standard mail option with no tracking or delivery guarantees. If you are interested in using this service when you next ship please let us know and we'll be happy to have a look at this for you.<br/><br/>Hope this helps and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
NS
Good service , but pricey!
Unknown Country
DHL Express Worldwide
forward2me
Thanks for your feedback.<br/><br/>We're delighted that everything went smoothly for you and look forward to shipping more packages for you in the future.<br/><br/>Kind Regards, <br/>Hilary.
KP
All went great again, thank you! :)
Unknown Country
DHL Express Worldwide
forward2me
Thank you or leaving your comments - customer feedback is really important to us. <br/><br/>It's great that you felt forward2me offered great value or money. We're delighted that your received your goods to Portugal the next day.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards, <br/>Hilary.
RR
Great value money, goods delivered in one business day to Portugal.
I'm using it again, this is a great way to save on shipping
Unknown Country
DHL Express Worldwide
RT
Great, fast and cost effective service.

Thank you.
Unknown Country
DHL Economy Select
forward2me
Many thanks or leaving your feedback - your comments are important to us.<br/><br/>We are pleased that you find the consolidation charges fair and that we continue to provide an excellent service for you.<br/><br/>We look forward to helping you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
AP
Consolidation charge: £6 for the second and subsequent parcel up to package 6 and £1 thereafter.

I think £6 consolidation charge for up to next 6 parcels and £1 thereafter should be fair price, because the amazon shipping cost to germany £5.20 directly.

The service team do an excellent job!! Thank you very much.

Kind regards.
Unknown Country
DHL Economy Select
forward2me
Thanks you or your feedback - your comments are important to us.<br/><br/>We're delighted that you felt we offered a quick and personal service at a competitive price.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards, <br/>Hilary.
KH
Personal Service, quick delivery at competitive prices
Unknown Country
DHL Economy Select
MG
There was a small rip in one box when it arrived but the goods were in good shape and had not fallen out. I would have hoped someone would have taped over this hole but this was not done. Otherwise the shipment arrived and all was well.
Unknown Country
DHL Express Worldwide
forward2me
Many thanks for taking the time to leave such comprehensive comments. Your feedback is really important to us.<br/><br/>It's great to hear that you were particularly impressed with our customer service. We work very hard to provide our customers with a fast, professional and, most importantly, personal service.<br/><br/>We are delighted that you are planning to use our service again and that you would recommend us to others. We look forward to hearing from you soon.<br/><br/>Kind Regards, <br/>Hilary.
AT
Overall, an amazing experience coming from Brunei.

Fantastic customer service and very helpful! Fast response to any questions even from my silly simple ones. If you have any doubts or questions, just ask. They will certainly help you as much as they can.

Fast shipping from DHL but slightly expensive. BUT! I expected this as I am paying for a premium tracked door-to-door service. It arrived from UK to my home in less than a week! Do your research, take note on volumetric weight, and use their pricing calculator. They do offer another low-cost shipping option, just ask, but I did not opt for this option as I want my item to arrive ASAP.

Great personal shopper experience! Quick and easy thing to do by using their online system. Simple and easy to use service. This attracts a administration service, which I expected. Again, research.

I am looking forward to use this service again for my shopping in the UK. They have plenty of other services such as consolidation of goods. I highly recommend this to anyone.

Thank you!
Unknown Country
DHL Economy Select
AK
Excellent service although I found the Personal Shopping service somehow expensive. I'd recommend to anyone.
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