customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Ayin Nazlin A.S.
16 April 2014
DHL Express Worldwide
ANA
Many thanks for taking the time to leave us with your feedback - we're really sorry that you felt the need to leave us negative feedback. <br/><br/>We fully understand your frustrations which you have experienced with DHL on this occasion and as you know we have spent a lot of time contacting DHL and trying to understand why the delivery of your shipment hasn't gone quite right. This is very unusual, DHL provide our customers a great service 99% of the time and this is why we are keen to get to the bottom of it for you.<br/><br/>We're more than happy to offer other couriers for future shipments, for example Royal Mail which will help to reduce the problems which you experience with the delivery of your shipments. It's great to hear that despite the service you received from DHL you found our service was excellent.<br/><br/>Have a great day and we'll look forward to helping you again in the future.<br/><br/>Kind Regards, <br/>James.
Regine Reck
15 April 2014
DHL Express Worldwide
RR
Excellent Service.
Many thanks for taking the time to provide us with your feedback, we appreciate this.<br/><br/>We're really happy that we provided you with an excellent service and look forward to hearing from you again soon.<br/><br/>Have a great Easter.<br/><br/>Kind Regards,<br/>Tracy.
Valter Fonseca
15 April 2014
DHL Express Worldwide
VF
Fast and easy love it
Many thanks for your kind comments.<br/><br/>We're really pleased to hear that you loved our service.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Kyle McDonald
15 April 2014
DHL Express Worldwide
KM
Your service is excellent, and I can't fault the speed in getting my stuff to me. I only wish you offered an economy option as well. There are some times where speed is not so important, but price is. Particularly for small or low-value items, it's not worth buying in the UK given the cost of forwarding it.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>That's great to hear that we have provided you with an excellent speedy service. The service we offer is a premium, tracked, door to door service with DHL. For smaller, low value parcels we are able to offer a standard mail option with no tracking or delivery guarantees. Please let us know if you would like us to look at this option for you next time you ship.<br/><br/>We are also currently working with various couriers to provide our customers with more shipping options. We hoping to have this live on our site in the near future.<br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Isabella Unwin
15 April 2014
DHL Express Worldwide
IU
Very fast and efficient, could be better priced though
Many thanks for providing us with your comments, these are really helpful to us.<br/><br/>We're so pleased that we provided you with a speedy efficient service albeit a little expensive.<br/><br/>The service we provide is a premium, tracked, door to door service with DHL, we are able to offer a standard mail option for shipping small, low value parcels. If you would like to look at this when you next ship please let us know.<br/><br/>Kind Regards,<br/>Tracy.
Michael Constantinides
14 April 2014
DHL Express Worldwide
MC
Excellent customer service!
That's great to hear that we provided you with excellent customer service.<br/><br/>We hope to receive many more parcels for you in the future.<br/><br/>Best Wishes for the Easter holidays.<br/><br/>Kind Regards,<br/>Tracy.
Vesa Norrbacka
14 April 2014
DHL Economy Select
VN
Very fast and affordable service. I strongly recommend.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really happy that we provided you with a very fast affordable service and appreciate you recommending us.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Bulent Guner
14 April 2014
DHL Express Worldwide
BG
Quick shipment with a reasonable price!
Many thanks for taking the time to provide us with your comments.<br/><br/>We're really pleased to hear that our service lived up to your expectations and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Petr Cizek
13 April 2014
DHL Express Worldwide
PC
Brilliant service !.
That's great to hear that we provided you with a brilliant service and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Laura Hautala
12 April 2014
DHL Economy Select
LH
The service was really fast!!
Many thanks for your feedback, we really appreciate this.<br/><br/>We pride ourselves in offering a premium, tracked, door to door service and are pleased that you were happy with this.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a great Easter.<br/><br/>Kind Regards,<br/>Tracy.
Arjan Koel
11 April 2014
DHL Express Worldwide
AK
Used Forward2me for the second time now and was very satisfied again.
Through mail I opted for DHL Express instead of DHL standard, it only costed 3 GBP more. The package arrived within 2 days, SUPER ! Would have been handy if I could have selected this faster shipping option through the website instead of mail.
Through mail I opted for DHL Express instead of DHL standard, it only costed 3 GBP more. The package arrived within 2 days, SUPER ! Would have been handy if I could have selected this faster shipping option through the website instead of mail.
Many thanks for taking the time to provide us with your feedback, we really appreciate your comments.<br/><br/>We're really pleased to hear that you have been very satisfied with our service so far and that you were able to use the faster shipping option when requested.<br/><br/>We're currently working on many new features for our website and hope to have these live in the near future. One of the additions we are looking to add is more options for shipping.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Francesco Catania LL.B (Melit)
11 April 2014
DHL Express Worldwide
FCL
First class service!!!
That's great to hear that we provided you with a first class service.<br/><br/>We really appreciate your feedback and your comments.<br/><br/>Best wishes for the Easter holidays and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Maksims Sadovskis
11 April 2014
DHL Express Worldwide
MS
Nice
Many thanks for providing us with your kind comments, we're really pleased you were happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Marc Nowak
10 April 2014
DHL Express Worldwide
MN
Immediate feedback as the package arrived at the UK address and quick forwarding. Excellent quality.
The price could be a little bit more reasonable, avoiding this kind of service and usage only when necessary.
The price could be a little bit more reasonable, avoiding this kind of service and usage only when necessary.
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're pleased to hear that we provided you with an excellent efficient service albeit more expensive than you would have liked.<br/><br/>We pride ourselves on offering a premium, tracked, door to door service for our customers. If you are looking to ship small low value parcels we are able to offer a standard mail service with no tracking or delivery guarantees. Please let us know if you require this service next time you ship so we can have a look at this for you.<br/><br/>We also provide a consolidation service which might help save on shipping costs. If you are looking to make multiple purchases we can hold these until you have finished shopping and forward them all in one package.<br/><br/>We hope this all helps and if you require any further details regarding these services please don't hesitate to get in touch and hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
olga lazaridou
10 April 2014
DHL Express Worldwide
OL
Excellent services as always!The best forwarding company by far!!
Many thanks for your taking the time to provide us with your comments, this is very important to us.<br/><br/>That's great to hear that we have provided you with an excellent service and that we stand out from other forwarding companies.<br/><br/>We look forward to hearing from you again soon, have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Narelle Price
10 April 2014
DHL Express Worldwide
NP
Easy sign up process. Fast and efficient delivery. Thank you, I'll be using forward2me again!
That's great to hear that our service has lived up to your expectations and that you are going to use our service again.<br/><br/>We really appreciate your comments and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Frank Xuereb
10 April 2014
forward2me basic
FX
Excellent Service
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're pleased to hear that we provided you with an excellent service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Antonio Sousa Coutinho
10 April 2014
DHL Economy Select
ASC
Very professional service, thank you.
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you found we offered a very professional service.<br/><br/>We look forward to shipping more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Charisse Bartoli
10 April 2014
forward2me basic
CB
I had a small problem with the item I wanted to ship and they immediately sorted things out for me. Simply fantastic!
Many thanks for providing us with your comments.<br/><br/>We're so pleased that we provided you with a fantastic service and that were able to help you sort out your small problem.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Corinne McKenzie
10 April 2014
DHL Express Worldwide
CM
Very good, efficient service. Rather expensive though.
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're really pleased that you found that we provided you with a good, efficient service, we're sorry if you found this more expensive than expected.<br/><br/>We generally use a premium, tracked, door to door service for shipping through DHL, we are currently looking to add other couriers to our website and for smaller, lower value parcels are able to offer a standard mail option with no tracking or delivery guarantees.<br/><br/>If you are interested in using this service for shipping your next parcel please let us know and we'll be happy to look at this for you.<br/><br/>Hope this helps.<br/><br/>Kind Regards,<br/>Tracy.
Charles Bajada
09 April 2014
forward2me basic
CB
Great fast service as always.
Many thanks for your great comments, we really appreciate this.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Have a good day.<br/><br/>Kind Regards,<br/>Tracy.
emeric clave
09 April 2014
DHL Economy Select
EC
Great service. Fast, efficient & secure.
Good packaging
I think it's a little bit expensive but it works very well
Good packaging
I think it's a little bit expensive but it works very well
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>That's great to hear that you found that we offered you a great service which was fast, efficient and secure albeit a bit expensive.<br/><br/>We pride ourselves on offering a premium, tracked, door to door service with DHL- for smaller, lower value parcels we do offer a standard mail service with no tracking or delivery guarantees.<br/><br/>If you would prefer this service for any shipments in the future please let us know and we can have a look at this for you.<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Laurence Beasley
09 April 2014
DHL Express Worldwide
LB
Great pricing
Many thanks for your feedback, we really appreciate this.<br/><br/>We're pleased to hear that you were happy with our pricing and look forward to receiving many more parcels for you in the future. <br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Lucienne Ciantar
08 April 2014
forward2me basic
LC
Expensive service!
Many thanks for providing us with your feedback, it's really important to us although we're sorry that you felt our services were too expensive for you. <br/><br/>We pride ourselves on providing a premium, tracked, door to door service through DHL, if you are shipping small, low value goods we're more than happy to offer you a standard mail option with no tracking or delivery guarantees. <br/><br/>If you would prefer this for your next shipment please let us know and we'll be happy to have a look at this for you. <br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind Regards,<br/>Tracy.
Unverified Customer
08 April 2014
Unknown Shipment Details
prompt response. efficient staff.
Many thanks for taking the time to add your comments, this is very helpful to us.<br/><br/>We're really happy that you found our staff replied to your queries promptly and efficiently.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
cecilia leite
08 April 2014
DHL Economy Select
CL
very goog
very fast
exelent service
very fast
exelent service
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we provided you with a good speedy service and that all was excellent.<br/><br/>We hope to receive more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Katja Blom
08 April 2014
DHL Economy Select
KB
Excellent service!
Many thanks for providing us with your comments, it's great to hear that we provided you with an excellent service.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
David Jonsson
08 April 2014
DHL Economy Select
DJ
It was a 15% more expensive then caluclated on the site.
Many thanks for your feedback, we really appreciate this.<br/><br/>We're sorry to hear that your shipping costs were more expensive than expected. <br/><br/>Sometimes it's difficult to estimate an exact shipping cost before an item is received. Parcels delivered within the UK aren't always packaged securely enough for international transit and we always ensure extra packaging is added to ensure the safe arrival of your goods. This may have added extra weight or volume to your parcel.<br/><br/>We hope this helps and please be assured that the best attention is always applied to your parcels. <br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Michael Esdaile
08 April 2014
DHL Express Worldwide
ME
Took just one week from time of purchase to delivery in New Zealand. Will definitely use again when the need arised
Many thanks for your feedback, this is very important to us.<br/><br/>We're really pleased to hear that you were happy with the time we took to process and deliver your parcel.<br/><br/>We hope you to hear from you again in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Rafael Malho
08 April 2014
DHL Express Worldwide
RM
1- courier way too expensive, we could have more options.
2- As soon as our itens arrive on our inbox we could receive a picture
Thats all. All other services are excelent. The reply for my e-mails were fast and very kind.
2- As soon as our itens arrive on our inbox we could receive a picture
Thats all. All other services are excelent. The reply for my e-mails were fast and very kind.
Many thanks for taking the time to provide us with your feedback, this is really helpful to us.<br/><br/>We pride ourselves in providing a premium, tracked,door to door service, we're sorry if you found this expensive. If you prefer we are able to offer other couriers or for small parcels a standard mail option with no tracking or delivery guarantees.<br/><br/>If you prefer to use another service for you next shipment please let us know and we'll be happy to look at this for you. <br/><br/>We are continually looking at improving our services and are currently working on many upgrades on our website. We appreciate that a photo of your items would be helpful to ensure you have received the correct item, if you would like us to provide you with this service on your next shipment please let us know and we'll be happy to oblige.<br/><br/>We look forward to hearing from you again soon and look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
RAYMOND BIANCO
07 April 2014
forward2me basic
RB
good packing and received parcel in scheduled time
Many thanks for providing us with your feedback.<br/><br/>We're so pleased that you received your package within the scheduled time and all was well.<br/><br/>We hope to receive another parcel for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Ragnhild Mæhre
07 April 2014
DHL Economy Select
RM
I thought the updates given regarding my parcel were good and informative, the parcel also arrived fast and was handed to me at my doorstep.
Keep up the good work, and I will definitely use your services again.
Keep up the good work, and I will definitely use your services again.
That's great to hear that our services lived up to your expectations and that you are looking to use our services again.<br/><br/>We really appreciate your feedback and many thanks for the kind comments.<br/><br/>Kind Regards,<br/>Tracy.
Laios Palingas
07 April 2014
DHL Economy Select
LP
I am from Greece and very pleased from your service is fast enough and the package (with fragile content) arrived in excellent condition
Many thanks for taking the time to provide us with your comments, this is very important to us.<br/><br/>That's great to hear that you were happy with our service and taht your parcel arrived in excellent condition.<br/><br/>Look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LP
Exclent service , you simply buy as an UK resident,
Boris Nikoloski
07 April 2014
DHL Express Worldwide
BN
They don't really advertise it on their website, but you can also pay with Skrill or other payment services. I wish they did. Found out about it, only after I contacted them.
Generally very pleased with their services, they offered their support till the last day of delivery.
Would definitely use them again.
However, a little note to anyone outside the European Union. Greedy customs in your country might be all over your package. And demand you pay at least half the value to get it back.
Generally very pleased with their services, they offered their support till the last day of delivery.
Would definitely use them again.
However, a little note to anyone outside the European Union. Greedy customs in your country might be all over your package. And demand you pay at least half the value to get it back.
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're really pleased that you were happy with the service we provided and that you were given full support throughout.<br/><br/>We're sorry that you were unaware of the Skrill payment option, we're continually working to improve our website and hopefully this information should be available on our site in the near future.<br/><br/>It's unfortunate that you seemed to have had a bad experience with the customs department in your country, if there is anything we can do to help in the future please let us know.<br/><br/>We look forward to hearing from you again soon and have a great day.<br/><br/>Kind Regards,<br/>Tracy.
DENNIS SMITH
07 April 2014
forward2me basic
DS
very good and speedy delivery, however DHL do not follow instructions about phoning before delivery.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we offer a good speedy service although we're sorry if you have received problems instructing DHL locally.<br/><br/>If there is anything we can help you with in the future with regards to delivery please let us know and we'll be happy to contact DHL on your behalf.<br/><br/>Kind Regards,<br/>Tracy.
Jeanette spiteri
06 April 2014
DHL Express Worldwide
JS
Very fast shipping thanks so much !
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we provided you with fast efficient shipping and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DANIEL YUSTOS
05 April 2014
DHL Economy Select
DY
Too expensive
Many thanks for your feedback, it's really important to us.<br/>We're sorry that you felt we were too expensive for you. <br/><br/>We pride ourselves on providing a premium, tracked, door to door service through DHL, we're sorry if you found this a little expensive. <br/>If you are shipping small, low value goods we're more than happy to offer you a standard mail option with no tracking or delivery guarantees. <br/><br/>If you would prefer this for your next shipment please let us know and we'll be happy to have a look at this for you. <br/><br/>Hope this all helps and we hope you will continue to use forward2me.<br/><br/>Kind Regards,<br/>Janet.
wiktor jespersen
04 April 2014
DHL Economy Select
WJ
excellent
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's really good to hear that we provided you with an excellent service.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Antonio Ferreira
03 April 2014
DHL Economy Select
AF
all fine, good packaging and price.
Many thanks for your feedback, we really appreciate your response.<br/><br/>We're so pleased to hear that you were happy with our service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Donna Arauz
02 April 2014
DHL Express Worldwide
DA
I highly recommend this service, they respond to questions almost immediately and are very helpful and exact. They are willing to work with their customers in special circumstances. Very prompt, very reliable service. I will look forward to working with them again in the future!
Many thanks for your kind comments and your feedback, we really appreciate this.<br/><br/>We're so glad that you would highly recommend our services and that we provided you with prompt reliable responses to your questions.<br/><br/>We look forward to hearing from you again soon and hope to ship many more parcels for you in the future.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Tracy.
Matthew Mercy
02 April 2014
DHL Economy Select
MM
Very reliable, fast, efficient service coupled with helpful accommodating staff. It exceeds expectations
Many thanks for taking the time to provide us with your feedback, this is extremely important to us.<br/><br/>We're so happy that we provided you with a reliable, speedy and efficient service and that we exceeded your expectations.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Iris Liu
02 April 2014
DHL Express Worldwide
IL
Fantastic service, fast and reliable. Repeated customer, highly recommended!
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we continue to provide you with a fantastic, fast and reliable service. <br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Have a great evening.<br/><br/>Kind Regards,<br/>Tracy.
Justin Cant
02 April 2014
DHL Express Worldwide
JC
Much better than bongo who don't give u a shipping choice and are expensive
Many thanks for taking the time to provide us with your comments, this is very important to us.<br/><br/>That's great to hear that we you were happy with our services and we look forward to helping you again in the near future.<br/><br/>Kind Regards,<br/>Tracy.
Andreas Karlsson
31 March 2014
DHL Economy Select
AK
Stunning service! i am suprised over the speed and packing!
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're so pleased to hear that we provided you with an excellent service all round and look forward to shipping more parcels for you in the future. <br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
khoa do
31 March 2014
DHL Express Worldwide
KD
Fast shipping, fast response, friendly customer support
All I need now is a cheaper shipping method to lower the price I need to pay
Still considered Best parcel forwarding service in UK !
All I need now is a cheaper shipping method to lower the price I need to pay
Still considered Best parcel forwarding service in UK !
Many thanks for your great comments regarding our service, we really appreciate this.<br/><br/>We are constantly working with our couriers to provide our customers with the best shipping deals available. We are looking to offer more shipping options on our website in the near future..<br/><br/>We hope this helps and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
João Marcos Silva
31 March 2014
DHL Express Worldwide
JMS
Good and fast!
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>That's great that we have provided you with a good speedy service and look forward to receiving your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Hai Pham
31 March 2014
DHL Express Worldwide
HP
Not cheap , Too expensive than forward2me.com
HP
Very good and fast service
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we have provided you with a good speedy service. <br/><br/>We pride ourselves on providing a premium, tracked, door to door service, we're sorry if you found this a little expensive. If you are shipping small, low value goods we're more than happy to offer you a standard mail option with no tracking or delivery guarantees.<br/><br/>If you would prefer this for your next shipment please let us know and we'll be happy to have a look at this for you.<br/><br/>We hope this helps and have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Teresa Lam
31 March 2014
DHL Express Worldwide
TL
I would give excellent if the postage could be cut low a bit or if Forward 2me could extend the service to ship perfumes and wines.
Many thanks for providing us with your feedback, this is very important to us.<br/> <br/>We're sorry that you didn't feel you could give us excellent on your feedback on this occasion due to your postage costs being more expensive than you would have liked. We keep in regular contact with our couriers and are always working to find the best shipping prices available from our couriers. We're hoping to have more shipping options available on our website in the near future.<br/><br/>We're not sure if you are aware that Perfumes are classed as dangerous goods by our couriers for shipping purposes. We have been accredited to ship dangerous goods but this does depend on our couriers servicing your country for dangerous goods. Shipping wine is also dependent on the laws and restrictions applied by the receiver country - we're sorry if we've been unable to help you with this. <br/><br/>We hope this all helps and have a great day.<br/><br/>Kind Regards,<br/>Tracy.
Unverified Customer
29 March 2014
Unknown Shipment Details
Very good and speedy service. We find the forwarding/postage cost very expensive though, considering the low value of some items we have asked to be forwarded.
Thank you
Thank you
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased that we provided you with a good speedy service albeit expensive. <br/><br/>We pride ourselves on providing a premium,tracked, door to door service. If you have a small low value parcel we're more than happy to offer you a standard mail option with no tracking or delivery guarantees. Just let us know when you next ship and we'll have look into this for you.<br/><br/>We are continually working with our couriers to provide our customers the best value for money and are hoping to have more shipping options live on our website in the near future.<br/><br/>We hope this all helps.<br/><br/>Kind Regards,<br/>Tracy.
Jordan Lebenbaum
28 March 2014
DHL Express Worldwide
JL
Prompt delivery and well packaged.
Many thanks for providing us with your feedback.<br/><br/>We're so pleased that you received your shipment promptly and you were happy with our service.<br/><br/>We look forward to hearing from you again soon - have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
They did not provide service to my shipping address and they will simply redirect your shipment using P.Laju. No efforts were taken from their side to look into the matter considering my neighborhood is a new residential area with valid postal code!
Potential buyers please DO NOT use DHL if you're purchasing using the courier services offered by forward2me. I assume the other couriers offered are better than the crappy service you will get from DHL.
With regards to forward2me, their service has been excellent. Good communication from all their reps. The downside is the fact it is expensive and in my case, I paid a lot for nothing but headaches due to DHL Malaysia.
A personal thank you goes to James for looking into my issue and doing a splendid job following up.