forward2me - Reviews | Customer Reviews

customer reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15759 reviews

Pascal Inard 05 August 2014

DHL Express Worldwide

Excellent service and value for money.

Many thanks for taking the time to provide us with your comments regarding our service, this is very important to us. That's great to hear that you found we offered an excellent value for money service. We look forward to hearing from you again soon. Kind Regards Tracy.

Francesco Catania LL.B (Melit) 04 August 2014

forward2me basic

FCL

Amazing service!! Highly recommended!

Many thanks for taking the time to provide us with your comments and recommendation - we really appreciate this. We're so pleased that we provided you with an amazing service and we look forward to receiving your next parcel. Kind Regards Tracy.

Chris Bush 04 August 2014

DHL Express Worldwide

Amazing service with prompt shipping, great customer support and reasonable prices. Thanks!

Many thanks for providing us with your great feedback - we really appreciate this. We're happy that you found our service amazing all round and we hope to be of service to you again soon. Have a great day. Kind Regards Tracy.

Maikel Vergara 04 August 2014

DHL Economy Select

Very satisfied customer. Very easy to use, and fast response. I used the personal shopper service as I didn't have UK creditcard, and there was no problem. The website is very informative and everything you need to know is there. I definitely use again.

Used the personal shopper service, as I didn't have a UK creditcard. This was very easy to use. No muss, no fuss. Will definitely use again.

Many thanks for taking the time to provide us with your feedback, this is very important to us. We're so pleased that you were satisfied with our service and that you found our Personal Shopper service useful and easy to use. We look forward to hearing from you again soon. Have a great day. Kind Regards Tracy.

Luis Ruiz Negrillo 02 August 2014

DHL Economy Select

LRN

Very good service,

Many thanks for providing us with your thoughts on our service, we really appreciate this. We're so pleased we offered you a good service and look forward to receiving your next parcel. Kind Regards Tracy.

Unverified Customer 01 August 2014

Unknown Shipment Details

Thank you very much for your prompt dispatch, although my request is very complicated!

Many thanks for your kind comments - we really appreciate them. We're so pleased we could help you and look forward to hearing from you again soon. Kind Regards Tracy.

Cheralena Thomas 31 July 2014

DHL Express Worldwide

I was very sceptical, but this service is fantastic. It was fast, efficient and I had my goodies within a week! Would totally use them again.

Many thanks for providing us with your feedback relating to our services - we really appreciate this. We're so pleased that although you were initially sceptical about our services that you found it fast, efficient and we provided you with a fantastic service. We hope to ship many more parcels to you for many years to come and look forward to hearing from you again soon. Kind Regards Tracy.

Alexander Mifsud 31 July 2014

forward2me basic

Good service. Improved since last time I used it. Well done.

Many thanks for providing us with your feedback. We're so pleased that you received a good service from us - we are continually looking at improving our services and procedures and this is why your feedback is very important to us. We hope to ship many more parcels for you in the future. Have a great day. Kind Regards Tracy.

Unverified Customer 31 July 2014

Unknown Shipment Details

Incredible service, very efficient and great customer care... Thumbs up for the excellent job! Goods were dispatched quickly and received it within 3 days. Will definitely use it again.

We're really pleased to hear that you found our service very efficient and that you received your delivery in a timely manner. Our customers are very important to us and we really appreciate that you found our customer care great. We're so happy that you are looking to use our services again and we hope to hear from you soon. Kind Regards Tracy.

john felstead 31 July 2014

DHL Economy Select

GREETINGS FROM FRANCE TOP CLASS WE WILL BE BACK AGAIN SOON THANK CHRIS FOR PACKING JOHN AND PAULINE

Many thanks for taking the time to provide us with your feedback - this is really important to us. We're really pleased that you appreciate our service and look forward to hearing from you again soon when you are ready for your next supermarket shop. Hope you have a great day. Kind Regards Tracy.

Sarah Konbaz 31 July 2014

DHL Express Worldwide

The service is ok, the customer service representative is excellent, though the prices are too high!
I used to ship piece by piece from other companies, and I thought your consolidation service will save me money, it's the other way around, it's costing me more
I have a similar service in usa, and the cost is much cheaper that forward to me. Also the whole process is faster and easier.
To be honest, I don't think lll use your service any more. But thank you for your efforts

Many thanks for taking the time to provide us with your feedback – we really appreciate this. That’s great to hear that we provided you with excellent service however we’re disappointed to hear that you found our prices are too high. We are continually working with our shippers to provide our customers with the best available shipping prices and are hoping to have more options available on our website in the coming months. We don’t charge any annual or monthly fees and only charge a £2 initial fee for obtaining your UK forwarding address and many our customers usually find that using our consolidation service does save them money overall – we’re sorry if this hasn’t been the case for you on this occasion. All processing, repackaging and export paperwork costs are including in our shipping fees. We’re also working with our web developers at present to automate many of our services which should make using our website easier and faster to use. We’re sorry to hear that you don’t think you’ll use our services again and hope you will re-consider your decision. Thank you once again for your time and we hope to hear from you again. Kind Regards Tracy.

Karen Smith 31 July 2014

DHL Express Worldwide

I would highly recommend this excellent service

Many thanks for taking the time to recommend our service - it's really appreciated. It's great to hear that we provided you with an excellent service and we look forward to shipping many more parcels for you in the future. Kind Regards Tracy.

Jamie Jones 30 July 2014

DHL Express Worldwide

I highly recommend this service, it's super speedy and I will use again.Thank you A+

Many thanks for taking the time to provide us with your excellent feedback - we really appreciate this. We're so pleased that you would highly recommend our speedy service and that your looking to ship with us again. We look forward to hearing from you soon. Kind Regards Tracy.

Agostino Lotito 30 July 2014

DHL Express Worldwide

Great service!

Many thanks for your great feedback - we really appreciate this. We look forward to hearing from you again soon. Kind Regards Tracy.

Michael Papadopoulos 29 July 2014

DHL Express Worldwide

The service is excellent. I received the item next day at my door (in Greece). The price is a little high, but for next day delivery from the UK, I guess it's OK. I only wish there was an option for cheaper delivery rates even if the items arrived a little later.

Many thanks for your taking the time to provide us with your feedback - we really appreciate this. That's really good to hear that we provided you with an excellent speedy service albeit a little more expensive than expected. We pride ourselves on providing a premium, tracked, door to door courier service to ensure that you receive a safe speedy delivery for your goods however we for very small low value parcels we do offer a untracked postal service. If you would like more details regarding this service for your next shipment please let us know. We hope this all helps and look forward to hearing from you again soon. Kind Regards Tracy.

Yingya Li 29 July 2014

DHL Express Worldwide

great service. Fast respond, fast shipping. Love it.

That's great to hear that you love our shipping service and that all went well. We'll look forward to hearing from you again soon. Kind Regards Tracy.

Colin Tabone 29 July 2014

DHL Express Worldwide

Feedback is that I was disappointed to receive the wrong choice of gift sent by suppliers. You could have letter posted it.

Many thanks for taking the time to provide us with your feedback, this is very important to us. We’re sorry to hear that you were disappointed that you received the wrong gift sent by the supplier, we understand how frustrating this is. We’ve now taken the time to rectify this for you and we now have the correct gift. We’ll be more than happy to add this to your next shipment free of charge. We hope this helps and look forward to receiving your next parcel. Have a great day. Kind Regards Tracy.

Iulian Stanciu 29 July 2014

DHL Economy Select

Excellent service, client oriented. Thank you!

Many thanks for providing us with your comments regarding our service - this is very important to us. Our customers are the core of our business and we pride ourselves on our customer care - it's great to hear that you appreciated this. We look forward to hearing from you again soon. Kind Regards Tracy.

Unverified Customer 28 July 2014

Unknown Shipment Details

Very quick and quite thorough

Many thanks for providing us with your comments regarding our service - we appreciate this. We're so pleased that that all went well with your shipment. Have a great day. Kind Regards Tracy.

Sean Stakes 28 July 2014

DHL Express Worldwide

took awhile and was expensive, had to email them to tell them my package had arrived because they apparently received it and had no idea they did

Many thanks for your feedback - much appreciated. We're sorry that you felt the need to leave us a negative feedback, we do our very best to take special care of our customers and their parcels. On this occasion your parcel arrived without your name or account number identifier so it sat in our unclaimed parcels section until you got in touch. We receive hundreds of parcels on a daily basis so if we receive one without a customer name or account number it is difficult to place. We rectified the situation as soon as you got in touch. Lots of our Australian customers shop at many stores and then ship all their items in one box which saves lots on shipping costs and eliminates the feeling that we are expensive... Please get in touch for help as to how to use your account to your best advantage, We are more than happy to help. We hope you will continue to use forward2me and look forward to looking after your parcels once again, very soon. Kind Regards Janet Janet Grundy Director.

Vitor Esteves 25 July 2014

DHL Express Worldwide

Excellent Service from Uk to Portugal. Recommended!

That's great to hear that we provided you with an excellent service and many thanks for your recommendation. We look forward to hearing from you again soon. Kind Regards Tracy.

Antonio Sousa Coutinho 25 July 2014

DHL Economy Select

ASC

Perfect and very professional, altough consolidation is a bit expensive for certain articles.
In future I will use their services again.

Many thanks for taking the time to provide us with your feedback, this is very important to us. That's great to hear that all went well and that we dealt with your shipment professionally. We sorry that you have found the consolidation charges a bit expensive however this does save considerably on shipping individual items. We look forward to hearing from you again soon. Kind Regards Tracy.

Stephanie Paracchini 25 July 2014

DHL Economy Select

extremely helpful every step of the way. To my mind, good customer service is the foundation of a good business and Forward2me have great customer service. Rates are very reasonable, despatch times are prompt.

Thanks again guys for all your help with my last shipment.

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's really good to hear that you found our team to be extremely helpful - we pride ourselves on our customer service and are so pleased we offered you a great service all round. We hope to continue to help you with your shipments and look forward to hearing from you again soon. Kind Regards Tracy.

Cyro Brock Maida 25 July 2014

DHL Express Worldwide

CBM

Great timing, but the price to send it to Brazil is very expensive. Not worth it, unless it's really necessary.

Many thanks for taking the time to provide us with your feedback, this is really important to us. We really sorry that you found our service more expensive than expected. For small low value parcels we are able to offer an untracked postal service if you prefer a cheaper slower service. If you would like us to look at this next time you ship please let us know. Alternatively we do offer a consolidation service which can help you make shipping more cost effective. We collate your parcels as they arrive at your UK address and once you have finished your shopping we add these to one box an ship them altogether. If you would like more information about this service please let us know. We hope this all helps and look forward to hearing from you again soon. Kind Regards Tracy.

Michael O'Connell 25 July 2014

DHL Express Worldwide

Fast, professional service. Quick feedback on queries. Excellent website and customer service. Highly recommended.

Many thanks for taking the time to provide us with your comments, we really appreciate this and your recommendations. We're really happy that you found our service excellent and that we offered you a professional service overall. We look forward to shipping your next parcel. Have a great day. Kind Regards Tracy.

Silja Mikkola Jensen 24 July 2014

DHL Economy Select

SMJ

Fantastic!!! I love this service!

Many thanks for your great comments regarding our service, we really appreciate them. It's so good to hear that you love the service we provide and that you found this fantastic. We look forward to hearing from you again soon. Kind Regards Tracy.

gary tracey 24 July 2014

DHL Express Worldwide

thank you for your quick service. gary tracey australia

good service

That's great to hear that we provided you with a good service, many thanks for taking the time to provide us with your feedback. We look forward to hearing from you again soon. Have a great day. Kind Regards Tracy.

Geraldine Morgan 24 July 2014

forward2me basic

Very quick and efficient. Very nice friendly and helpful staff. prices could be more competitive. Thanks Geraldine Morgan

Many thanks for your feedback, this is very important to us. That's great to hear that you found our service helpful, friendly and your shipment was dealt with quickly and efficiently. We pride ourselves on providing a premium, tracked, door to door service and are continually working with our couriers to bring the best prices we can offer to our customers and are hoping to have more options available in the near future. We look forward to hearing from you again soon. Kind Regards Tracy.

Jack Westerfer 24 July 2014

DHL Express Worldwide

It's great service

Great service and price

Many thanks for taking the time to provide us with your feedback. We're so happy that we offered you a great service and you were happy with our pricing. We hope to ship many more parcels for you in the future. Kind Regards Tracy.

John Zafra 23 July 2014

DHL Express Worldwide

Great service! Exactly what they offered with no hassles!

Many thanks for your providing us with your feedback, we really appreciate this. We're really pleased to hear that we provided you with a great service and all went well. We look forward to hearing from you again soon. Kind Regards Tracy.

Brian Wildgoose 21 July 2014

forward2me basic

First class service as per usual.Item received in Malta in double quick time.Thanks once again to all the staff at forward2me.
Regards.
Brian.

Many thanks for providing us with your feedback, this is very important to us. We're so pleased that the service provided was first class and that you were happy with your speedy delivery. We look forward to hearing from you again soon. Kind Regards Tracy.

Steffen Hogenhaug 20 July 2014

DHL Economy Select

Excellent international service and very professional and safety packed fragile goods.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.

Many thanks for your great comments and recommendations, we really appreciate this. We hope to continue to provide you with an excellent service and hope to be of service to you for many years to come. Kind Regards Tracy.

Toni Pengelly 18 July 2014

DHL Express Worldwide

Brilliant service! Fast, efficient. Combined various purchases and saved me freight money! ?

That's great to hear that we provided you with a brilliant service and everything worked well for you. Thank you for taking the time to provide us with your comments and we look forward to hearing from you again soon. Kind Regards Tracy.

Attila Csomor 17 July 2014

DPD Classic

Thanks!

Many thanks for your comments, we're pleased you decided to use forward2me. Have a great week. Kind Regards Tracy.

Jo Wells 16 July 2014

DHL Express Worldwide

AWESOME, as always :)

Many thanks for your great comments. We really appreciate this and hope to be of service to you for many more years to come. Have a lovely week and we look forward to hearing from you again soon. Kind Regards Tracy.

Lara Liddell 16 July 2014

DHL Express Worldwide

Really great service - some of my order was wait listed and they ensure I knew what was happening.

Many thanks for providing us with your feedback, this is very important to us. We're so pleased that we provided you with a really great service and that we kept you informed at every stage. We hope to hear from you again soon. Kind Regards Tracy.

Hlynur Geir Richardsson 15 July 2014

DHL Express Worldwide

HGR

Fine serviceo

That's great to hear that we offered you a fine service. We really appreciate your feedback and hope to be of service to you for many years to come. Have a great day. Kind Regards Tracy.

Joe Ambrogio 15 July 2014

forward2me basic

Service is very good if a bit expensive for small packet but I'm happy with the service.

Many thanks for taking the time to provide us with your comments. That's really great to hear that you found our service very good albeit a bit more expensive than expected. The shipping costs include the processing, repackaging for international transit and all export paperwork involved in shipping your parcel. Many of our customers use our consolidation service to save costs on shipping. If you are looking to make multiple purchases we can hold all your parcels until you have finished your shopping and add them all to one shipment. We hope this helps and if you have any further questions regarding our consolidation service please don't hesitate to contact us. Kind Regards, Tracy. Kind Regards Tracy.

Marlisa R. Kaptein 15 July 2014

DPD Classic

MRK

Satisfied.. Like always!

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's great to hear that we continue to provide you with a good service and you are totally satisfied. We look forward to hearing from you again soon. Kind Regards Tracy.

RONIS HADJI-STYLIANOU 15 July 2014

DHL Express Worldwide

Very good service.
Items very well packaged.
Flexible service.
Completely satisfied

Many thanks for taking the time to provide us with your comments, this is really important to us. We're really pleased that we provided you with a good, reliable, flexible service and that you were completely satisfied. We look forward to shipping many more parcels for you in the future. Kind Regards Tracy.

Paulius Svirka 15 July 2014

DHL Economy Select

Perfect

Many thanks for your superb comment. We really appreciate your feedback and hope you have a great day. Kind Regards Tracy.

Louise Green 14 July 2014

forward2me basic

Really pleased with delivery time, items etc. and very well packaged. Will definitely order through forward2me again in future.

Many thanks for your feedback, it's great to hear that you were happy with our service especially our delivery times and packaging. We look forward to receiving many more parcels for you in the future. Have a great day. Kind Regards Tracy.

VASILEIOS PACHNELIS 13 July 2014

DHL Express Worldwide

Convenient and...expensive.

Many thanks for providing us with your feedback, this is very important to us. We're really pleased that you found our service convenient albeit the shipping costs were more than expected. The service we provide is a premium, tracked, door to door service however if you are looking to ship small lower value parcels we are able to offer a standard mail service with no tracking or delivery guarantees. Alternatively we do offer a consolidation service which is cost effective to use if you are looking to make multiple purchases. We hold all your packages until you have finished your shopping and then add them all to one shipment to save on shipping costs. We hope this helps and if you would like us to look at alternative shipping options for you in the future please don't hesitate to contact us. Have a great week. Kind Regards Tracy.

Chinyelum Morah 12 July 2014

DHL Express Worldwide

My stuff arrived within a few days. It was well packaged.

That's great to hear that you received your package and all was well. We look forward to hearing from you again soon. Kind Regards Tracy.

Thomas Hulshof 11 July 2014

DHL Economy Select

Very good and very easy to use service!

Many thanks for your feedback, we really appreciate this. It's really good to hear that we provided you with a good easy to use service and hope to hear from you again soon. Have a great week. Kind Regards Tracy.

Bruno Viberti 11 July 2014

DHL Economy Select

Excellent and fast service, thank you!

Many thanks for taking the time to provide us with your feedback. That's great to hear that you found our service excellent and that we provided you with a speedy service. We look forward to hearing from you again soon. Kind Regards Tracy.

Daniel Skaardal 11 July 2014

DHL Express Worldwide

thanks, no problems.

Many thanks for confirming that you were happy with our service and all went well. We look forward to hearing from you again soon. Kind Regards Tracy.

John Nielsen 10 July 2014

DHL Economy Select

Super

Thank you for letting us know that we provide a super service, your comments are appreciated. We'll look forward to shipping your next parcel. Kind Regards Tracy.

Julia Wright 10 July 2014

DHL Express Worldwide

Fast efficient excellent communication, as always.

That's great to hear that we have provided you with a fast, efficient service with excellent communication. Thank you for taking the time to provide us with your feedback. Have a great week. Kind Regards Tracy.

Laureen Fredella 10 July 2014

DHL Express Worldwide

Seriously excellent service! Fast and reliable. Thanks!

Many thanks for your great comments regarding our service, we really appreciate this. We're so pleased that we provided you with a fast, reliable excellent service and look forward to hearing from you again soon. Kind Regards Tracy.

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