Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Nikita Ovcinnikovs
03 October 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us.<br/><br/>That's great to hear that we offered a fast, reliable service with good communication.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
NO
Fast, reliable always a good communication. Flexible with rates!
MARIO SPITERI
03 October 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you are happy with our delivery times albeit the cost was more than expected.<br/><br/>The service we provide is a premium, tracked, door to door courier service however for small, low value parcels we are able to offer an untracked postal service.<br/><br/>If you would like more details for this next time you ship please get in touch.<br/><br/>Hope this helps and have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
MS
forward2me have excellent delivery times. Unfortunately for orders that are not that expensive the delivery charges are a bit on the high side
Noel Fitzgerald
02 October 2014
DHL Economy Select
Many thanks for leaving your feedback, it's really important to us.<br/>We really don't like it when customers are unhappy with our pricing and our service.<br/>Our team work really hard to satisfy each and every whim that each customer may have and do it with a smile on their face.<br/>When we look at this we notice that you have paid £24.77 including 20% vat but the sad thing is that you could have shipped 10 of these same shirts for exactly the same price. <br/>We provide a consolidation service which means that you can ship many items together - maybe not 10 shirts but maybe 1 shirt and lots of other things...<br/>Please be assured we do our very best to find the best price, provide the best customer service and the fastest delivery times. Sometimes we don't get it quite right but we do our very best to achieve it.<br/>We hope you will continue to use forward2me but maybe try our consolidation service for your next shipment.<br/>We hope this all helps.<br/>Kind Regards,<br/><br/>Janet<br/><br/>Janet Grundy<br/>Operations Director.
NF
Outrageously expensive, absolute outrageous. Will be telling people not to use you and to use parcel motel instead. 28£ to ship a long sleeve tshirt?! Shocking. Absolute rip off, and parcel motel is a fiver.
Rob Vanderkruys
02 October 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>It's great to hear that you found that we provided excellent responses and was very helpful and efficient.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RV
Excellent response time for questions or concerns. Very helpful and very efficient!! I will definitely use this service as much as I possibly can! It is a huge help and the people are amazing!
Michael Kerlegon
01 October 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased that you found your first experience with us excellent in all areas and we look forward to hearing from you again soon.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
MK
First Time Experience Was Excellent In All Areas
Engjell Mehmetaj
01 October 2014
TNT Economy Express
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great that we offered you great service and communication.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
EM
Execellent service and communication
Thankyou !!
Thankyou !!
Thomas Roy Waller
01 October 2014
TNT Economy Express
TRW
Very fast service. You pay for what you get and if your UK order is important to you and you want it FAST then this is the only game in town. 10 out of 10 from this trader. International Music Services (Malta)
Many thanks for your great comments regarding the service we have provided you.<br/><br/>We really appreciate your comments and look forward to shipping your next set of parcels.<br/><br/>Have a lovely weekend.<br/><br/>Kind Regards,<br/>Tracy.
Satu Gardemeister
01 October 2014
DHL Economy Select
Many thanks for your feedback, this is important to us.<br/><br/>We're really pleased that you received a speedy delivery albeit the price was a little expensive.<br/><br/>The service we offer is a premium, tracked, door to door courier service however for small low value parcels we do offer an untracked postal service.<br/><br/>If you would like more information on this service next time you ship please get in touch.<br/><br/>We hope this helps and have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
SG
Fast service, too bad that the price is a little bit expensive, otherwise I would use it more often.
Unverified Customer
01 October 2014
Unknown Shipment Details
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you found our customer service exceptional and that you are happy with our service overall.<br/><br/>We hope to hear from you again soon and hope you have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
Customer service was exceptional. They quickly answered my many many questions. Package arrived on time. Seems a very well run outfit.
Andrea Baroni
30 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that you found our service useful and efficient albeit a bit more expensive than you would of liked.<br/><br/>We do pride ourselves on offering a premium, tracked, door to door courier service and take great care when looking after and packaging your goods.<br/><br/>We hope you have a great weekend and hope to receive another parcel for you in the near future.<br/><br/>Kind Regards,<br/>Tracy.
AB
not cheap but efficient. Good communication (information to the client). If you want something very badly and cannot get it because of (illegal) agreements between producer and your country representative for the respective article you can turn to forward2me for professional help
Brian Sedlak
30 September 2014
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>We're so pleased to hear that we offered a great service and that you were impressed with our speedy service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
BS
Great service! I could not believe that they repacked and sent my items so quickly! The box arrived at forward2me on Tuesday and I had it in my hands in Germany on Thursday the same week!
Zhamilya Nazyrbayeva
30 September 2014
DHL Express Worldwide
Many thanks for your feedback, this is very important to us.<br/><br/>We pride ourselves on offering a premium, tracked, door to door courier service - we're really sorry to hear that you found your shipping costs more than expected.<br/><br/>For small, low value parcels we are able to offer an untracked postal service - if you would like more details on this please let us know.<br/><br/>We hope you have a great weekend and that you consider using our services again.<br/><br/>Kind Regards,<br/>Tracy.
ZN
Too expensive
Philip Decker
30 September 2014
DHL Express Worldwide
PD
I thought your service was awesome!! Very professional and very fast! Thank you for doing what you do.
Many thanks for your great comments regarding our service, we really appreciate this.<br/><br/>We're really pleased to hear that we offered you an awesome, professional and speedy service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Ann Sofie Jamrath
29 September 2014
DPD Classic
Many thanks for providing us with your comments.<br/><br/>We're happy to hear that you received good, speedy service and you were happy with everything.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
ASJ
Good and quick service, nothing to complain about.
Jorge Regueiro Pardo
29 September 2014
DHL Economy Select
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>It's great to hear that you received excellent service and appreciate all the services we have to offer.<br/><br/>We'll look forward to shipping for you again soon.<br/><br/>Kind Regards,<br/>Tracy.
JRP
Quick answers, excellent treatment and a lot of options (personal shopper, consolidation, shipment). As a customer of Forward2me I feel completely satisfied.
Andrej Docinski
29 September 2014
DHL Express Worldwide
Many thanks for your feedback.<br/><br/>We're happy that you appreciated the express service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AD
Very fast delivery!
Eduardo Machado Siqueira
29 September 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us.<br/><br/>We're really pleased that you received excellent service albeit a bit expensive.<br/><br/>We pride ourselves on offering a premium, tracked, door to door service.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
EMS
Excellent service, a bit expensive but compensates by the fast delivery.
Nick Gill
29 September 2014
DHL Express Worldwide
Many thanks for your kind comments, we really appreciate this.<br/><br/>We're so happy that you find we always offer you a good all round service.<br/><br/>We look forward to shipping your next shipment.<br/><br/>Kind Regards,<br/>Tracy.
NG
Good service as always. Responded to emails promptly, sent package immediately.
Sandra Eichhoefer
26 September 2014
DHL Economy Select
Many thanks for your great comments.<br/><br/>We're really pleased that you were happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
SE
fast and very reliable service, good prices
Ventsislav Mladenov
26 September 2014
DHL Economy Select
Many thanks for taking the time to provide us with your comments regarding your recent experience with our service.<br/><br/>That's great to hear that you found our staff kind and the service good albeit your shipping costs were more expensive than expected.<br/><br/>The service you have been offered was a premium, tracked, door to door service however for small, low value parcels we are able to offer a Royal Mail service.<br/><br/>Unfortunately your first shipment did not meet this criteria being over 2 kg in weight - if you are looking to ship any small parcels in the future we'd be happy to look at this service for you.<br/><br/>Please don't hesitate to get in touch if you require assistance at any time.<br/><br/>We hope this helps and have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
VM
The people are very kind. The service is good. Only the price is a little expensive, Unfortunately there is no Royal mail service to Bulgaria only DHL express which is much more expensive.
Hennadiy Brych
26 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments.<br/><br/>We're so pleased that you found our service wonderful.<br/><br/>Kind Regards,<br/>Tracy.
HB
Wonderful!
Christianne Fenech
25 September 2014
forward2me basic
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we offered you excellent service.<br/><br/>Kind Regards,<br/>Tracy.
CF
Excellent service!
Christie Pohl
24 September 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us.<br/><br/>We're really pleased to hear that you appreciated our great communication and that you feel we have an excellent work ethic.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CP
great communication and excellent work ethic
ana matkovic
24 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments and for recommending us.<br/><br/>We're really happy to hear that you received excellent service and a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
AM
Very fast shipping - excellent forward service - I recommend :)))
Unverified Customer
24 September 2014
Unknown Shipment Details
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you enjoyed your first experience with forward2me and that you were pleased with the service.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
This was the first time we used a forwarder and We're very pleased with the service. Thanks
Rebecca MOREAU
24 September 2014
DPD Classic
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're really happy to hear that you were happy with our packaging and that you received a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
RM
My parcel was well packed and only took 2 days to get to me in France
Imogen Ebsworth
24 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback.<br/><br/>That's great to hear that you found our service excellent and as advertised.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
IE
Service was as advertised and excellent
Shaun Webster
24 September 2014
DHL Express Worldwide
Many thanks for providing us with your kind comments.<br/><br/>We're really pleased to hear that you found our service easy to use and that we offered great communication and speedy delivery of your parcel.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
SW
Easy web sign up, great communications and very quick turn around of parcel. Would definitely recommend.
Lori Moore
24 September 2014
DHL Express Worldwide
Many thanks for your kind comments, we really appreciate them.<br/><br/>That's great to hear that you love our service and found it amazing.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Have a lovely day.<br/><br/>Kind Regards,<br/>Tracy.
LM
You guys are amazing! I love the service! I'm
a customer for LIFE!!!
a customer for LIFE!!!
Eugenia Sciglitano
23 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments.<br/><br/>That's great to hear that you received a speedy delivery and all went well.<br/><br/>Kind Regards,<br/>Tracy.
ES
Very fast
Rev Walter Cauchi
23 September 2014
forward2me basic
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that we offered you a fast and secure service and that you are happy overall with forward2me overall.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RWC
Many Thanks to Forward2me service. It is fast and secure. Forward2me also considers if one demands cheaper transportation and they do the best to find a way to.
Marcos Lopez Vera
23 September 2014
DHL Express Worldwide
MLV
the support by email was great, and I got the parcel to my address in the day after. I will keep using forward2me.
Kind regards
Kind regards
Many thanks for your comments, we really appreciate them.<br/><br/>We're really happy to hear that you appreciated our email support and that you received a speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Vebjorn Tandberg
23 September 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you were happy with our fast handling and shipping.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
VT
Fast handling and shipping, no problems.
David Plassmann
23 September 2014
DHL Express Worldwide
Many thanks for your comments, we're really pleased to hear that the forward2me service worked well for you and that you received a speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DP
works great and fast.
Erin Gawera
23 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we provided you with a professional, speedy service and that you were impressed with our packing.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
EG
So professional and quick! They are worth the extra cost because they pack things so well and the shipping is swift.
victoria Galea
22 September 2014
forward2me basic
We're really pleased to hear that you received excellent service from forward2me, many thanks for your feedback.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
VG
Service was excellent!
Caroline Butler
22 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you found our consolidation service useful which helped reduce your delivery costs.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CB
very quick and I liked that you consolidated all my parcels to reduce delivery costs
Bruno Pereira
19 September 2014
Untracked Budget
BP
Very good service.
For consolidated shipments packing is excellent
excellent and fast communication
Also could be possible to choose the shipping carrier, maybe with cheaper options.
For consolidated shipments packing is excellent
excellent and fast communication
Also could be possible to choose the shipping carrier, maybe with cheaper options.
Many thanks for letting us know that you received very good service from forward2me.<br/><br/>We're really pleased that you were happy with our excellent packing and fast communication.<br/><br/>We now offer more shipping options for our customers when shipping including an untracked postal service for small low value parcels.<br/><br/>If you have a preferred carrier for future shipments please let us know and we'll be happy to look at this for you?<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Mohamed Nahiz
19 September 2014
DHL Express Worldwide
Many thanks for your great comments, we really appreciate this.<br/><br/>We're so pleased that you received excellent service from us.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
MN
Excellent service
Elena Ouklonskaia
19 September 2014
DHL Economy Select
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that we offered you an excellent, quick, efficient and personal service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
EO
Excellent service, quick, efficient, and personal. Great job indeed!
Christos Papadopoulos
18 September 2014
DHL Economy Select
Many thanks for providing us with your detailed feedback.<br/><br/>We're really pleased to hear that you received excellent customer care - we pride ourselves on this and taking great care of your parcels.<br/><br/>Thank you once again for your recommendations and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CP
More than reasonable pricing, fast delivery, careful packaging and some lovely gents and ladies who will respond to your requests and queries if not on the same day, the very next one (thank you James and Janet). They really do work hard for our satisfaction! If you want anything delivered abroad, this is the best choice. Cheers!
JOSE BASTOS
18 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback.<br/><br/>We're really pleased to hear that your received a speedy delivery and that you found our shipping costs reasonable.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
JB
From Manchester to Porto in less than 48 hours with DHL express! Shipping cost reasonable
Antonio Sousa Coutinho
18 September 2014
DHL Economy Select
Many thanks for providing us with your great feedback.<br/><br/>We really pleased that you are happy with our service and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
ASC
Again, a great service. Very professional. Of course, I will be back in the future.
Ahmed Ameen
18 September 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that you were very happy with our service and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
AA
Very happy about the service!
Farid Danial Mohd Azmi
18 September 2014
DHL Express Worldwide
That's great to hear that we provided you with excellent service and that you received a speedy delivery.<br/><br/>Many thanks for taking the time to feedback us and for using forward2me.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
FDM
Excellent service!!! Shipping was fast and took less than a week. Thanks a lot :)
Daniella Spinetti
18 September 2014
DHL Express Worldwide
Many thanks for sending over your positive feedback, we really appreciate this.<br/><br/>That's great to hear that all went well for you whilst using our service and that you found our staff to be professional and friendly.<br/><br/>We hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DS
I cannot recommend Forward2Me highly enough. The level of service was second to none, I was constantly kept up-to-date with the status of my order and every staff member I spoke to was professional and friendly.
Not to mention the package arrived very fast!
Thank you!
Not to mention the package arrived very fast!
Thank you!
Elena Oleynikova
17 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your detailed feedback, this is very important to us.<br/><br/>We're really pleased to hear that all went well and that you are happy with our service.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
EO
Very good service.
-Were very fast to respond to inquiries.
-Everything was repackaged and sent instantly.
-Received everything super fast (to Canada) and in perfect condition
-Were helpful in making sure that we received everything we ordered (we were not sure)
-Reasonable rates
In short, nothing to complain about.
-Were very fast to respond to inquiries.
-Everything was repackaged and sent instantly.
-Received everything super fast (to Canada) and in perfect condition
-Were helpful in making sure that we received everything we ordered (we were not sure)
-Reasonable rates
In short, nothing to complain about.
Simon Adams
16 September 2014
DHL Express Worldwide
Many thanks for your positive feedback, we really appreciate this.<br/><br/>We're pleased to hear that you are happy with the service we offer and you received a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
SA
Fantastic! Very quick to reply, and parcel arrived ahead of time!
David Grossmann
16 September 2014
DPD Classic
That's great that we provided you with excellent service, many thanks for taking the time to provide us with your feedback.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
DG
excellent!
Louise Hübinette
16 September 2014
DHL Economy Select
Many thanks for taking the time to forward your feedback.<br/><br/>We're really pleased to hear that we offered great service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LH
Great service! Wouldn't hesitate to use again.