Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Maroth Phan
27 March 2015
DHL Express Worldwide
MP
Very fantastic fast service. The cost could be cheaper though, then I will use the service every week!
John Krismer
27 March 2015
DHL Express Worldwide
JK
Your man in the home office handled things well, but delivery addresses were changed incorrectly, I found it difficult to follow things right from the start, like were you shipping to me and how could I enter the right addres to who I was shipping to and then near the end the e-mail had it going to Sunnyvale TX!!!
Very confusing, but home office paid attention and helped frequently.
Very confusing, but home office paid attention and helped frequently.
First I would like to thank you for taking the time to leave feedback and apologise for your problems - we don't like it when any customer is less than happy. Right now our system has limitations in that it is only possible to have a single shipping address per account. If the address is changed at the time of shipment it can cause us difficulties.<br/><br/>We are working on a more sophisticated address system similar to amazon where we have a concept of multiple approved addresses. Once we have this in place I'm hopeful you won't have issues changing delivery address for active shipments.<br/><br/>Kind regards,<br/>Lee<br/>CTO
Janet Rulifson
26 March 2015
DHL Express Worldwide
JR
This was my third order using forward2me, and it was incredibly smooth. I ordered something from Germany and in just about a week there it was at my doorstep. Thank you.
Kathleen Teo
26 March 2015
DHL Express Worldwide
KT
This service is SO good! Really trustable! They also provide free repackaging to make sure my items arrive in good condition! It would be better if there were cheaper shipping options instead of DHL all the way though, it is really pricey! **
Gopal Hariharan
26 March 2015
DHL Express Worldwide
GH
Reliable, fast and fantastic service.
Anne Parten
25 March 2015
DHL Express Worldwide
AP
Forward2me did a superb job with handling the project I gave them, which entailed receiving merchandise from two different vendors and repacking the items for mailing to the United States. Service was prompt, packing was excellent, fees were low, and communication was first-rate throughout the process. I look forward to using Forward2me again soon.
Damiana Pelova
25 March 2015
DHL Economy Select
DP
Excellent service very professional ... what I can say ? Perfect !!!
Mark Staff
25 March 2015
DHL Express Worldwide
MS
Expensive postage options, but good service.
Neil Broadhurst
25 March 2015
DPD Classic
NB
Thankyou very much for a quick and efficient service
christos mitsides
25 March 2015
DHL Express Worldwide
CM
I would wish a more intuitive interface on the website. Coul also do with an email notification that the package has arrived
Unverified Customer
25 March 2015
Unknown Shipment Details
The service is very good - thank you. I do find the postage quite expensive, but I do not have an idea of British postage so I cannot judge on that. Thank you for making it possible to receive these goods which would have not been possible otherwise.
Joel Kinnunen
25 March 2015
DHL Express Worldwide
JK
Extremely impressed with the service - I ordered items from a private person in the UK who only wanted to post within the UK, I got the address from Forward2Me, the items were sent late Friday using UK recorded post (i.e. signed upon delivery by Forward2Me), the package arrived at Forward2Me on Monday, got an email and paid it 30 minutes afterwards, and the package was picked up by DHL a few hours later. DHL also impressed this time and I had the package on my hands on Tuesday evening in Finland. The cost of £30 for a small-medium package was well worth it for me. Also my two questions beforehand were answered very promptly and satisfactorily.
The only thing I had trouble with was figuring out how to leave this feedback! You have to wait a week or two before you get an email asking for it, 15 days for me.
The only thing I had trouble with was figuring out how to leave this feedback! You have to wait a week or two before you get an email asking for it, 15 days for me.
Iacovos Iacovides
24 March 2015
TNT Economy Express
II
This is the first time I have used this service. A fast and smooth transaction performed by professionals.
Ryan Gonzalez
24 March 2015
DHL Express Worldwide
RG
Used service on two occassions after being recommended it by my partner. Excellent service, turnaround times and prompt communication. Shipping prices can be a tad expensive although this is expected as they use premium shipping services which ensures your package is delivered the next day which is outstanding considering I live overseas from the UK! Will definitely continue to utilise the service moving forward!
Great job guys!
Great job guys!
Karen Chatland-Svane
24 March 2015
DPD Classic
KC
Ordered a big Sainsbury's shop. All was packed carefully and 3 days after I received the goods. Saved about £ 70 to my usual expat shop which was great
Robert Wagner
23 March 2015
DPD Classic
RW
Perfect
Mohd Rayme Ismail
23 March 2015
DHL Express Worldwide
MRI
Fast delivery to Singapore. Good & reliable service.
Unverified Customer
23 March 2015
Unknown Shipment Details
<no comment>
Kaspar Hanni
20 March 2015
DHL Economy Select
KH
fast and easy! I was thinking initially the courier price is high, but compared to standard (postal) shipping option, it's not bad :).
FRANZ ZAMMIT HABER
19 March 2015
forward2me basic
FZH
Unparalleled service at a reasonable price
Luke Beaulieu
19 March 2015
DHL Express Worldwide
LB
Great service!!!
rosemary copeland
18 March 2015
UPS Standard Single
RC
Great service
Maksim Golunov
18 March 2015
DHL Economy Select
MG
Everything went smooth and super fast! If only prices were a bit lower.
Deivis Poskus
17 March 2015
DHL Express Worldwide
DP
Thank you
Steen Jessen
17 March 2015
UPS Standard Single
SJ
Fast service
Adrian Manaila
17 March 2015
UPS Standard Single
AM
Good service after all, it missed to let me know when one package arrived (I had to ask after checking with the seller), and it is less professional as other services I use (from Germany or Japan).
Peter Toigo
16 March 2015
DHL Express Worldwide
PT
Good communication regarding consolidation. Quick despatch and delivery.
Hans-Martin Berg Haga
16 March 2015
DHL Economy Select
HBH
Very smooth transaction, no issues to report.
Unverified Customer
16 March 2015
Unknown Shipment Details
Just a little bit expensive but very good service
Riku Uurinmaki
16 March 2015
DPD Classic
RU
Excellent service and communication.
ANTONIS KYPRAIOS
16 March 2015
UPS Standard Single
AK
Great service with excellent support before and after delivery! Thank you!!!
Carlo Palomba
16 March 2015
DHL Express Worldwide
CP
Great service. One package arrived broken, but they were quick to assist me with getting a new item out to me free of charge. Customer service emails are responded to within a maximum of 2 hours which is way beyond reasonable expectation.
Jennett Huddleston
16 March 2015
DHL Express Worldwide
JH
This company went far beyond our expectations, Customs was giving us a problem because we did not know who or where the manufacturer is, they found the information and gave it to customs, they definitely was worth the cost.
thanks for being such a help
Jenny
thanks for being such a help
Jenny
Awg Ku Mohd Fadli Awg Besar
15 March 2015
DHL Express Worldwide
AKM
A very active & helpful customer service. The cost of shipping to Malaysia are reasonable and the courier used were reliable.
Anthony Lopez
14 March 2015
DHL Express Worldwide
AL
Shipping was fast and reasonable. Contact with customer service was excellent!
Karin Heilmann
13 March 2015
DPD Classic
KH
Quick and personal Responses, reliable service
Louis Jordan
13 March 2015
DHL Express Worldwide
LJ
great communication throughout the process of setting up the account and my first shipment. Their service allowed me to buy a rare items on ebay that I would otherwise have missed out on. Thanks so much!
ELENA KOUSHOS
13 March 2015
DHL Express Worldwide
EK
I will use it again!
Armelle Sarda
13 March 2015
DHL Express Worldwide
AS
Timely service, proactive approach!
Vini Taeleipu
12 March 2015
DHL Express Worldwide
VT
I am very impressed with your service
Abd El Hamid El Gazzar
11 March 2015
DHL Express Worldwide
AEH
Fast and easy.
Unverified Customer
11 March 2015
Unknown Shipment Details
Service is fast but expensive
much expensive i have free shiping from China
Lisa Purves
11 March 2015
DHL Express Worldwide
LP
item came quickly, was packaged well - great service
Nickholas Maclergan. Esq
10 March 2015
DHL Economy Select
NME
A little expensive, but marvelous service ;-)
Ingrid Hobson-Jones
10 March 2015
UPS Express Saver
IH
Brilliant service as always, although I would like to see a cheaper option than the two currently offered!
salma amiri
09 March 2015
DHL Express Worldwide
SA
very good service . very fast
Unverified Customer
09 March 2015
Unknown Shipment Details
Had to correct their stated estimated values and nudge them a bit to ship economy untracked. Apart from that, excellent service and very fast response time.
Dellayana Syafri
09 March 2015
DHL Express Worldwide
DS
After 10 shipment, I am still extremely happy with their service. Excellent all the way...
Chris Sweeney
08 March 2015
DHL Express Worldwide
CS
Delivery was timely and the updates that I received from Forward2Me were excellent. It's a fantastic service!
Michiel Hoogeboom
08 March 2015
DHL Express Worldwide
MH
Your service is really perfect. The delivery of parcels to The Netherlands is very reliable using DHL's parcel service. I'm very pleased and will use your services in the future again.