Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
l. cramer
09 April 2015
DHL Express Worldwide
LC
a bit expensive but very efficient when the seller will not ship to the US.would use again but plan accordingly.item arrived as packaged by the seller.
Cheryl Starcher
09 April 2015
DHL Express Worldwide
CS
On the website where I made my purchase and needed to fill in the shipping address, there was a field for "Region/State". This information was not listed on my UK address that forward2me provided. I googled and found what I thought was the right answer. And then later I was able to determine on forward2me's Account Settings page I saw the County listed there which corresponded to my choice for Region/State. Luckily I got it right. Not sure the best way to solve that since it's not technically part of the address but I'm sure forward2me can figure out how to handle this issue. Other than that, there was prompt, courteous service and I will use them again!
Unverified Customer
09 April 2015
Unknown Shipment Details
I bought a small appliance over the Amazon Marketplace. The vendor would not deliver to Belgium, so I used Forward2Me. The service was easy to set up and use and I'd recommend it. the only thing I was not fully satisfied with was that the options proposed for forwarding didn't automatically include the cheapest option (untracked post). As the appliance cost only around 10 pounds, I was not ready to pay around 22 pounds for tracked forwarding. They offered me the cheapest version (around 9 pounds) only after I asked for it and after a lengthy conversation. The parcel arrived without further ado a few days later.
Taso Vamianakis
09 April 2015
DHL Express Worldwide
TV
Great service. No delays which is important. ..
Connie PRIVOPOULOS
09 April 2015
DHL Express Worldwide
CP
I did not know what to expect as it was my first time to use this service as the company I purchased clothing from would not deliver to Australia from the UK. Googled reviews of various companies that would ship to Australia from the UK and found better reviews on forward2me. Their service was efficient and ofcourse trustworthy and reliable. I received my parcel faster than regular mail within Australia. I highly recommend forward2me to anyone who encounters a similar problem.
Michelle Ng
09 April 2015
DHL Express Worldwide
MN
Quick and responsive!
Unverified Customer
08 April 2015
Unknown Shipment Details
Very good. As always.
Oma Hassan
08 April 2015
DHL Express Worldwide
OH
customer service was great. but shipping cost is too high
Franka Yip
08 April 2015
DHL Express Worldwide
FY
Fast response, speedy handling delivery request. But a bit pricy.
Unverified Customer
08 April 2015
Unknown Shipment Details
Excellent, and fast service!
Colin Igawa
08 April 2015
DHL Express Worldwide
CI
fast replies to questions and very fast shipping to US!
Lucy Wilcox
07 April 2015
DHL Express Worldwide
LW
Excellent service! Fast and courteous.
Mohammed Elshamy
07 April 2015
UPS Express Saver
ME
very good
olamide fowodu
07 April 2015
DHL Express Worldwide
OF
The services are good and efficient but a little expensive.thank you
Vanessa Mikulic
06 April 2015
DHL Express Worldwide
VM
My first time using forward2me was a success and I would feel confident to use them again.
Mikael Anderson
06 April 2015
DHL Express Worldwide
MA
Fast shipping and great communication.
Mr Robinson
06 April 2015
DHL Economy Select
MR
As always goods arrived promptly and in good condition. will use Forward2me in the future
Vidir Gunnlaugsson
06 April 2015
TNT Economy Express
VG
Frekar dýrir, skil vel umsýslu og kostnaðinn við það. En ég var búinn að spyrja um kostnað og fékk annað verð þegar upp var staðið.
Bernhard Leps
06 April 2015
DPD Classic
BL
Excellent!
Andreas Yerasimou
06 April 2015
DHL Express Worldwide
AY
excellent service thank you!
Carmel Bennett
06 April 2015
DHL Express Worldwide
CB
I thought the shipping cost was slightly expensive, but was happy with the service and speed of the service
Unverified Customer
06 April 2015
Unknown Shipment Details
Very recommend forwarded.....????
Unverified Customer
06 April 2015
Unknown Shipment Details
Helpful and good reply to messages. Fast service. Couldn't see shipping options in mobile browser. Package didn't appear after I updated my address details for first use automatically. Had to email for package to appear on site.
Octavian Ion Peligrad
05 April 2015
DHL Economy Select
OIP
Simple and fast. Thank you.
Robyn Johansson
04 April 2015
DHL Express Worldwide
RJ
Easy to use, fast and reliable. Will definitely use again.
Maria Al-Radi
04 April 2015
DHL Express Worldwide
MA
Excellent service, superfast turnaround, trusted company. Friendly customer service, almost instant replies, Personal Shopper service works at lightning speed. I believe the prices are fair and comparing to other companies - Forward2me services are less expensive. Very happy, will definitely use again and recommend to others. Thank you guys!
Véronick Raymond
04 April 2015
DHL Express Worldwide
VR
Very efficient communications, very efficient service, I was very impressed.
Brock Bredy
04 April 2015
DHL Express Worldwide
BB
Super easy & fair pricing! Exactly what I was looking for!
Andrea Trotta
03 April 2015
DPD Classic
AT
Fast service, good call center
panos makris
03 April 2015
DHL Express Worldwide
PM
Good and fast communication
Mr ROBERT DAVIES
02 April 2015
DHL Economy Select
MRD
Excellent service and constant, efficient follow up. Thank you.
Matthias Feldmann
02 April 2015
DHL Express Worldwide
MF
very quick and efficient
Edward Gonzalez
02 April 2015
DHL Express Worldwide
EG
This was the first time for me using Forward2Me and at first I was doubtful but the whole process was fast and easy. The best part is when they receive my package from the store I purchase it from forward2me does not waste time I receive an email to pay shipping invoice and on the same day they shipped my package out to me. All I can say is WOW I am very impressed. Keep up the great service you provide.Thank you
martin shirley
02 April 2015
DHL Express Worldwide
MS
Although expensive the service could not have been better. You pay for what you get.
Jphillie Dos
02 April 2015
DHL Express Worldwide
JD
Good service, price a little high. But forsure worth it.
Anthony Owen
02 April 2015
DHL Express Worldwide
AO
great service. Customer focus and professional application to execute consolidation and distribution of good.
Anonymous Customer
01 April 2015
DHL Express Worldwide
AC
Great and prompt service. Helpful stuff. Nice to work with.
Paul Erickson
01 April 2015
DHL Express Worldwide
PE
Extremely pleased with the service provided by forward2me.
Abdullah Ghaith
31 March 2015
DHL Express Worldwide
AG
Fast service, I wish if you have more shipping options and lower rates for frequent shippers
Thanks for your feedback - much appreciated. We should be releasing some new services within the next month - hopefully this will help. In addition to this we're updating our pricing with out existing couriers to help customers with smaller shipments.<br/><br/>Hopefully we'll hear from you once we've implemented this.<br/><br/>Kind regards,<br/>Lee.
Andrew Peel
31 March 2015
DHL Express Worldwide
AP
Fast, and responsive, but looks dodgy, and unprofessional. I was not 100% convinced it wasn't a scam, or that my package would arrive.
Thanks for the feedback. We would really appreciate if you could send us an email with some specifics. We're obviously happy that the service worked out but it's not good to hear you were concerned about authenticity.<br/><br/>Kind regards,<br/>Lee.
frank cruz
31 March 2015
DHL Express Worldwide
FC
I will definitely recommend your service
Kim Michael
30 March 2015
DHL Express Worldwide
KM
Fast service albeit expensive - to have a pair of dungarees mailed, weighing less than 1lb., cost roughly $30 USD. I don't think I'm going to make shopping with forward2me a regular habit.
Mona boulos
30 March 2015
DHL Express Worldwide
MB
i payed for the stuff the i ordered 280£ But you put on the order 490£ and that coused me to pay lots of taxes
Thank you for letting us know about this. I'm very sorry for the mistake that was made in the value declaration and understand how frustrating that will have been. The customer team have now contacted you to make arrangement for us to pay for the extra duty you incurred as a result of the mistake.<br/><br/>Kind Regards, Steve.
Mr J Keyter
30 March 2015
DHL Express Worldwide
MJK
Everything worked fine except for the limiting options for forwarding. Some stuff would be so much cheaper to send with other options than couriers. Now one limits using this service only for urgent things.
Thank you for your feedback. We will be adding new shipping options to the site within the next month or so - these will include TNT, UPS and depending upon location, DPD. Hopefully this will provide you with more flexibility.<br/><br/>Kind regards,<br/>Lee.<br/>CTO
Unverified Customer
29 March 2015
Unknown Shipment Details
Very good service! Very well packaging, and fast delivery!
Gabriel Gallagher
27 March 2015
DHL Economy Select
GG
Good service, very smooth transaction. Would be better if it was cheaper, obviously!
Unverified Customer
27 March 2015
Unknown Shipment Details
I totally recomend!!
Brenda gonatas
27 March 2015
DHL Economy Select
BG
Mistakes on what was forwarded, still waiting for delivery.
Thank you for leaving feedback with us. We have investigated this and it seems we had two issues:<br/>1) There was confusion about what had arrived at our warehouse and what was already in transit to you.<br/>2) DHL have an issue with PO Boxes.<br/><br/>The first issue is in no small part the result of manual email interaction where we were less than clear about what had arrived and what had shipped – this is our issue. We will be addressing this in the very near future with a software update. This update will show you a list of everything that you have received at our warehouse and then you will be able to decide when and what you wish to ship. There should be no need for any manual email interaction unless you need clarification or assistance.<br/><br/>The second issue really relates to DHL- they don't deliver to PO Boxes except in special circumstances. To help with this situation we are also releasing an update to our list of supported couriers. At the time you select the packages you wish to ship you will also be able to select from a list of couriers - DPD, TNT, UPS and DHL. This means if you know DHL have issues you can select another courier. To help you make this decision we will also be showing feedback for the courier service split out by country. If DHL or another courier do a consistently bad job of deliveries to Greece you will be able to easily see this in their feedback score and select another courier without having to experience the pain of something going wrong first.<br/><br/>We're investigating with DHL where your last package is and will put this right as soon as possible. Thank you for your patience.<br/><br/>Kind regards,<br/>Lee.<br/>CTO
BG
Why would DHL have a problem with P.O. BOX , I gave two addresses and the one in Ithaca they know who we are. They are just a old man and a old lady with and have no way to really deliver across the island. They call and we go to town to get it. There is no home delivery with DHL out side of city limits. It took over a month for delivery and is very exspensive for the service. The shipping to forwardme and from forwardme to greece ended up costing twice the value of the items. Really not a good deal. I have done cheaper with U.S. delivery from California in half the time and half the money. And you don't have vat tax from them. Can't complete, do run the race.
Robert Stillers
27 March 2015
DPD Classic
RS
Very friendly, efficent and attentive service. Recently (my last two deliveries) they appear seem to have had some kind of computer problems resulting in delays, but I'm sure they are working hard to improve!
Ludovic Kessas
27 March 2015
DHL Express Worldwide
LK
Quick, relevant, professional, secure.