Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.524695236898%
4
2.3941183863265%
3
0.97398517029031%
2
0.67864773155712%
1
1.8474299359055%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
JGT
good and fast service and I will recommend this to others
Unknown Country
DHL Express Worldwide
PV
Excellent service as usual, price a bit steep for a small packet. Otherwise very happy. I would recommend it to anyone, in fact I did to many friends already.
Unknown Country
DHL Express Worldwide
VG
I love forward2me , is just simple , fast and accurate . Thanks!
Unknown Country
DHL Express Worldwide
SS
Fast and reliable,my goods arrived in perfect condition. I will be using forward2me a lot in the future!
Unknown Country
DHL Economy Select
EB
Quick delivery and very good customer service
Unknown Country
Untracked Budget
Y
No Service Charge, uncomplicated and fast. However not the best shipping rates (at times exceeding value of the goods purchased).
Unknown Country
DHL Express Worldwide
HN
Excellent
HN
Excellent service,very good and kind communication and very fast shipping.
Unknown Country
DHL Express Worldwide
RK
I am impressed. goods were delivered in South Africa within 3 days.
Unknown Country
DHL Express Worldwide
SH
Very fast and convenient! Excellent! But only one of my ordered items -heinz chocolate biscotti for baby got torn abit. Hope this could be improve and secure more and making sure all goods are kept in good condition. But as for services.. Superb!!! Keep it up
Unknown Country
UPS Standard Single
KH
Good choice of parcel Services, I appreciate the possibility to contact Forward2me directly and to obtain quick answers.
Unknown Country
DHL Express Worldwide
GC
I ordered the iPad pro from Italy on the release day (nov 11) and on the 13th I had it at home. I recommend forward2me definitely
Unknown Country
DHL Express Worldwide
TS
It was fast, convenient, and awesome!
Unknown Country
DHL Economy Select
PK
Excellent service,very good and kind communication and very fast shipping. Always, I enjoy their excellent work with success and safety.THE prices are reasonable.What to ask for better ?No words to say !!!
Unknown Country
Untracked Budget
YD
Overall very happy with the support they provide, cost-wise Forward2me is quite reasonable as well. I have a point of reference as I used an American equivalent a while ago and it was a disaster all the way and in every way.
My last delivery arrived in no time even though it was via untrackable standard post.
Kudos to the whole team of Forward2me!
Unknown Country
DHL Express Worldwide
IR
I am very glad that I found your services.For many years I use different forward companies.
First time that I use yours and I am very satisfied
I would love to have some extra options from you.(pictures of invoices or packages,cheaper combine shipment I belive £4 is too much)
And also I hope soon to have the opportunity to use your services on app for iOS or android)
I got my products in two days in Greece without any problems
For sure I will recommend to friends
For sure I will be a loyalty client of yours !!
Unknown Country
DHL Express Worldwide
TR
I would completely recommend forward2me! I wanted to buy a Harry Potter book that was only available in the UK and this company made the whole shipping process easy as could be. I paid for the book through their concierge service since the book company didn't accept American cards, and from there the book was shipped to the warehouse, then to me. It took MAYBE 3 days total from the book reaching the warehouse to being on my doorstep. All contact I had with them was beyond polite and helpful and I will DEFINITELY be using them again in the future should the need arise.
Unknown Country
DHL Economy Select
MS
The service is quite useful, works fast, and efficently.
The cost is a bit high, but not unreasonably so for the service provided.
Unknown Country
DHL Economy Select
PC
Rien a dire envoi rapide et efficace
Unknown Country
DHL Economy Select
MB
Very good service, recommended!!
Unknown Country
DHL Express Worldwide
AC
By far the most professionals i worked with, they must be from outer space!!
Unknown Country
UPS Express Saver
RA
Everything's great, package has arrived promptly and safely.
Unknown Country
DHL Economy Select
C
J'ai utilisé pour la première fois ce type de service de relivraison et je suis entièrement satisfaite des services proposés par Forward2me pour plusieurs raisons:
1/ la facilité de création du compte utilisateur
2/ la bonne communication et le suivi des différentes étapes de transport du colis
3/ les différents types de transporteurs proposés et le choix qui m'est laissé
4/ la rapidité de la prestation
Enfin, mon colis était fragile (bouteilles en verre) et est arrivé intact jusqu'à ma porte!
Je recommande sans hésitation et ne manquerait pas d'utiliser de nouveau Forward2me pour une commande en Angleterre.
Unknown Country
Untracked Budget
KF
Much better and quicker than I expect. Very impressed!
Unknown Country
Unknown Shipment Details
helped me redirect my package. quick, polite and wonderful
Unknown Country
UPS Standard Single
TB
I love shopping at asda i live on a small island in greece and cant get alot of english stuff so for me this is great and fast deliverey
Unknown Country
Untracked Budget
PM
Everything OK. Fast and reliable.
Unknown Country
DHL Express Worldwide
ST
Signing up was hassle free, goods were shipped quickly and efficiently! Would definitely recommend this to anyone who needs to shop from a UK online store!
Unknown Country
Untracked Budget
SE
excellent servises....
Unknown Country
DHL Express Worldwide
AM
I was expecting some sort of glitch or extra costs somewhere, I could not see how a site could have no fees and great postal prices. There had to be a catch - well I have not found it!! My parcels were repacked for four pounds and 8kg ended up in Australia in 3 days for 60 pounds - a VERY HAPPY customer and I have been telling my seller's about this great new site. Compare as I did, use a base size and weight and SEE for yourself the differences. Thrilled!!
Unknown Country
DHL Express Worldwide
DL
Received my notification slightly later than in the past (it arrived in early morning and got email after 3pm). But, it was sent out very quickly once payment was made.

As usual, DHL proves to be amazing in their speed, and tracking provides constant updates for peace of mind. On Monday morning I received a package which was sent on Thursday afternoon. I am in Melbourne, Australia.
Unknown Country
DHL Express Worldwide
DJ
Excellent service, thank you
Unknown Country
DHL Express Worldwide
AJ
Received on Sunday three days after paying from England to Australia! Great service however I woukd have liked to choose non express vs express and coukd only choose express. Very costly when you don't need it immediately. Will think carefully about freight charge before I buy online next time
Unknown Country
DHL Economy Select
CB
Perfect is a strong word and I barely use it, but it actually just fits. I got very fast replies from forward2me, all questions were answered well and kind - I got the feeling of being in very good hands. Same with the shipment. Very quick and well repacked (I used the combine & repack service). Anytime again, totally recommended!
Unknown Country
DHL Express Worldwide
CDA
A great service, very efficient, every checked detail.
Perfect to find everything you need without complications.
Would highly recommend the servivce
Unknown Country
DHL Express Worldwide
YMC
Forward2me are peoples that customers can count on. They are prepare to help in any way. I strongly recommend your service to anyone that need such service. Keep it up guys.
Unknown Country
DHL Express Worldwide
GB
Service was very good to use. Just one suggestion - including an option for customers to provide delivery options eg leave on porch without signature would be great. most working people are not going to be at home when couriers turn up and not all employers will allow delivery s to work addresses. Perhaps they could offer an evening delivery service.
Unknown Country
DHL Express Worldwide
RP
At first I could not register my address in Cyprus but after a Skype call to forward2me they sorted it for me.My first parcel was dispatched on the 2nd and arrived on the 5 Nov 2015 from DHL very impressed and would recommend
Unknown Country
DHL Express Worldwide
EM
handling and delivery was very efficient.
Unknown Country
DHL Express Worldwide
S
Item was sent out on the same day it was received, and no nasty surprises with inflated courier forwarding cost, all very reasonable. Will definitely use them again, 10 out of 10.
Unknown Country
DHL Express Worldwide
A
One of the few companies who will arrange to pick up your goods as well as ship them to you. I could not have considered buying without having forward2me!
Unknown Country
DHL Express Worldwide
AA
Found you guys online through google, and took the faith to try your services, and I must say I am more than impressed...

The services was fast, seamless and very good and prompt customer support and service.

You guys need to invest in advertising/marketing and get yourselves out there for prospective customer to know more about your service.
Unknown Country
DPD Classic
NF
Uno de los botes de cristal se rompió y se derramó todo el contenido por el paquete, estropeando varios productos de papelería que incluía el paquete.
forward2me
Hi Natalia,<br/><br/>I'm disappointed to hear that some of your goods have been damaged in transit. Before your goods leave our depot we try to ensure that items are well protected for the journey, especially fragile items. Unfortunately we cannot guarantee that the courier will handle your package the same way we do when under our care and on occasion items are damaged. I kindly ask that you contact our customer services team at info@forward2me.com and provide us with a list of the damaged goods so we can then look into replacing them for you.<br/>We pride ourselves on the service we provide our customers and I'd very much like you to have the same flawless experience that many hundreds of our customers enjoy every week. Please contact our customer services team today so we can prove how good our service can be.<br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager<br/>Tel: 01995 606060
Unknown Country
DHL Express Worldwide
SP
Always a pleasure to us your services hassle free prompt enjoyable experience highly recommend
Unknown Country
DHL Express Worldwide
SM
Excellent and very fast service. Reasonable shipping costs. Thank you!
Unknown Country
DHL Express Worldwide
JC
Satisfied. Highly efficient. A bit more expensive that I expected. But worthy of it if you really need your parcel delivered that fast.
Unknown Country
DHL Express Worldwide
IK
Je n'ai jamais perdu de temps, à chaque fois ils expédient mon colis le même jour qu'il le reçoivent et je le reçois 03 jours plus tard à Dakar au Sénégal. Jamais eu de déboire ou autre contre-temps avec eux. Service 10/10 :-)
Unknown Country
DHL Express Worldwide
AV
Great Service, great communication, and pricing seems reasonable. Only if they could open in the United States!
Unknown Country
DHL Express Worldwide
AW
While I found the quality of the service excellent , I found the service quite expensive and it negates the savings . Hence, I will be reluctant to endorse the website.
Unknown Country
Unknown Shipment Details
Great customer service. Needed to return the items ordered and they were excellent in helping me throughout the process. Jib Well Done.
Unknown Country
Untracked Budget
JS
Great help and communication. Will continue to use their services.
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