customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.787364000764%
4
2.5450149519628%
3
1.0498186676847%
2
0.68079149965006%
1
1.7496977794745%
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reviews of forward2me
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Unknown Country
DHL Economy Select
CB
Perfect is a strong word and I barely use it, but it actually just fits. I got very fast replies from forward2me, all questions were answered well and kind - I got the feeling of being in very good hands. Same with the shipment. Very quick and well repacked (I used the combine & repack service). Anytime again, totally recommended!
Unknown Country
DHL Express Worldwide
CDA
A great service, very efficient, every checked detail.
Perfect to find everything you need without complications.
Would highly recommend the servivce
Unknown Country
DHL Express Worldwide
YMC
Forward2me are peoples that customers can count on. They are prepare to help in any way. I strongly recommend your service to anyone that need such service. Keep it up guys.
Unknown Country
DHL Express Worldwide
GB
Service was very good to use. Just one suggestion - including an option for customers to provide delivery options eg leave on porch without signature would be great. most working people are not going to be at home when couriers turn up and not all employers will allow delivery s to work addresses. Perhaps they could offer an evening delivery service.
Unknown Country
DHL Express Worldwide
RP
At first I could not register my address in Cyprus but after a Skype call to forward2me they sorted it for me.My first parcel was dispatched on the 2nd and arrived on the 5 Nov 2015 from DHL very impressed and would recommend
Unknown Country
DHL Express Worldwide
EM
handling and delivery was very efficient.
Unknown Country
DHL Express Worldwide
S
Item was sent out on the same day it was received, and no nasty surprises with inflated courier forwarding cost, all very reasonable. Will definitely use them again, 10 out of 10.
Unknown Country
DHL Express Worldwide
A
One of the few companies who will arrange to pick up your goods as well as ship them to you. I could not have considered buying without having forward2me!
Unknown Country
DHL Express Worldwide
AA
Found you guys online through google, and took the faith to try your services, and I must say I am more than impressed...

The services was fast, seamless and very good and prompt customer support and service.

You guys need to invest in advertising/marketing and get yourselves out there for prospective customer to know more about your service.
Unknown Country
DPD Classic
NF
Uno de los botes de cristal se rompió y se derramó todo el contenido por el paquete, estropeando varios productos de papelería que incluía el paquete.
forward2me
Hi Natalia,<br/><br/>I'm disappointed to hear that some of your goods have been damaged in transit. Before your goods leave our depot we try to ensure that items are well protected for the journey, especially fragile items. Unfortunately we cannot guarantee that the courier will handle your package the same way we do when under our care and on occasion items are damaged. I kindly ask that you contact our customer services team at info@forward2me.com and provide us with a list of the damaged goods so we can then look into replacing them for you.<br/>We pride ourselves on the service we provide our customers and I'd very much like you to have the same flawless experience that many hundreds of our customers enjoy every week. Please contact our customer services team today so we can prove how good our service can be.<br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager<br/>Tel: 01995 606060
Unknown Country
DHL Express Worldwide
SP
Always a pleasure to us your services hassle free prompt enjoyable experience highly recommend
Unknown Country
DHL Express Worldwide
SM
Excellent and very fast service. Reasonable shipping costs. Thank you!
Unknown Country
DHL Express Worldwide
JC
Satisfied. Highly efficient. A bit more expensive that I expected. But worthy of it if you really need your parcel delivered that fast.
Unknown Country
DHL Express Worldwide
IK
Je n'ai jamais perdu de temps, à chaque fois ils expédient mon colis le même jour qu'il le reçoivent et je le reçois 03 jours plus tard à Dakar au Sénégal. Jamais eu de déboire ou autre contre-temps avec eux. Service 10/10 :-)
Unknown Country
DHL Express Worldwide
AV
Great Service, great communication, and pricing seems reasonable. Only if they could open in the United States!
Unknown Country
DHL Express Worldwide
AW
While I found the quality of the service excellent , I found the service quite expensive and it negates the savings . Hence, I will be reluctant to endorse the website.
Unknown Country
Unknown Shipment Details
Great customer service. Needed to return the items ordered and they were excellent in helping me throughout the process. Jib Well Done.
Unknown Country
Untracked Budget
JS
Great help and communication. Will continue to use their services.
Unknown Country
DPD Classic
RVD
Its the first time i used it and not the last its a good service.
Unknown Country
DHL Express Worldwide
JCS
Quick and safe
Unknown Country
DHL Express Worldwide
MS
Very pleased with the service, thanks!
Unknown Country
DPD Classic
DG
Just what i wanted waitrose goods even though you cant get chilled products.
Unknown Country
DHL Economy Select
EP
Good customer service, excellent service.
Unknown Country
DHL Express Worldwide
RA
Very good service, polite, quick and very professional. Will use them again.Every little help guarantee
Unknown Country
DHL Express Worldwide
CS
It was my first time to use the service, and I am very happy with the result. Thanks very much!
Unknown Country
UPS Standard Single
GB
maybe a bit expensive
Unknown Country
DHL Express Worldwide
EKP
Fast, efficient service. However, all options are courier DHL and alike. I would like to have a cheaper alternative for shipping, with or without tracking.
Unknown Country
DHL Express Worldwide
SS
Fast and efficiency service. Website is friendly user.
Unknown Country
DHL Express Worldwide
RS
Excellent service from UK end. It was a pity that the Cyprus courier took longer to deliver the package from Larnaca to my home in Paphos than it took for the package to be sent to Cyprus from the UK.
Unknown Country
DHL Economy Select
MAG
The service has been done as advertised on the website. Everything was on time and as promised. But very expensive. I bought a shoe for 80 euros and paid 40 euros for the service. I live in Spain which is not very far from England. This is not logical. I did only one time this shopping to see how it works but I will not do it again.
Unknown Country
DHL Express Worldwide
Enkelt å opprette konto gebyrfritt. Rask behandling og go service
Unknown Country
DHL Express Worldwide
JB
Extremely quick, had no issues what so ever. Would not hesitate to use again
Unknown Country
DHL Economy Select
TR
Very satisfied. Have used forwad2me several times and are very happy. Fast response and delivery. Would definitely recommend others to use forward2me.
Unknown Country
DHL Express Worldwide
FCL
Amazing service! Keep it up!
Unknown Country
DHL Express Worldwide
A
Very professional company.It was my first dealing with them and i had no problem at all with them.They dispatched my package to me the day day as i requested.
Unknown Country
DHL Express Worldwide
IG
When your retailer "can't" (won't) ship overseas they're the perfect solution.
Unknown Country
DHL Express Worldwide
TB
Very quick, exactly as advertised. Got my email, filled out the info online, had my package in 2 days. I will absolutely be using this service again. Thank you!
Unknown Country
DHL Express Worldwide
MN
it just works perfectly
Unknown Country
DHL Express Worldwide
HY
I shipped an item from UK and i even got them(Forward2me) to purchase it for me as the item is not for purchasable from Singapore IP.

The service provided was professional and fabulous as titled. Email response were within 24hrs or less, There were time but rarely it took over 24hrs to 48hrs. My concerns were always addressed and followed up mostly but there were 1 or 2 occasions i had to remind them for a follow up.

My total cost for shiiping the 4kg item was estimated at USD$110 for 2-3days day priority shipping via DHL, Other options were present but prices had not much difference.

Only thing i wished they had was an app for iphone, 24hrs chat support as like COMGATEWAY's...Still would definitely return to use their services.
Unknown Country
DHL Express Worldwide
AQ
This was my first time using a 'Package Forwarding' Company and I was pleasantly surprised at how easy it was to use. Forward2me purchased my goods, let me know when they were received and then forwarded the package with full shipment tracking. Goods arrived very quickly. Extremely happy with the customer service at Forward2me and will definitely use them again in the future.
Unknown Country
DHL Economy Select
S
Since I live in East Europe, there are so many little things I dont find here, and have to get it off eBay. Forward2Me is very communicative and does a great job, but I find their per repackaging cost very high. My last order had some 17 small items that had to be repackaged into a larger box, and they charged me 36 GBP just to put them all in one bigger box. Most items from my shipment were under 2 GBP. So I find this aspect to be the least appealing about the service.
Unknown Country
DHL Express Worldwide
D
After moving interstate and not changing my address correctly (which I have now done) Forward 2 me were able to track my delivery and change my delivery address while my parcel was in transit. They tracked my delivery and helped me get my parcel without any hassle to me I was extremely impressed with the service I received. I am in the process of ordering more parts from England and I would recommend forward2me for there wonderful service! Well done to your customer service team!!!!
Unknown Country
DHL Express Worldwide
JL
Package received in just a few days; items were packed well and in order. Very happy with service, though shipping prices are quite expensive for such a small package - if prices could be lowered further, I'd use this service more often.
Unknown Country
DHL Express Worldwide
HK
very good and personal service....thanks a lot
Unknown Country
Untracked Budget
PL
Not yet received.
Unknown Country
DHL Express Worldwide
M
Fast with good communication during & after items posted
Unknown Country
DHL Express Worldwide
DS
I still don't change my mind, forward2me still the best forwarding company I've ever deal with. The price is reasonable and the service is excellent all the way, I am very grateful with their helps.
Unknown Country
DPD Classic
JCC
Mais uma vez um excelente serviço.
Excelente empacotamento, juntando dois caixotes para permitir o envio pela DPD reduzindo os custos de envio.
Muito boas as melhorias que têm vindo a implementar.
Recomendo vivamente.
Unknown Country
DHL Economy Select
GV
Quick dispatching of my goods. A bit pricy but worth the service.
Unknown Country
DHL Economy Select
MK
Reccomended service, fast shipping, secure repackaging, good prices
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