Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Ronald Van der Cruyssen
03 November 2015
DPD Classic
RVD
Its the first time i used it and not the last its a good service.
Jan Christian Stodle
03 November 2015
DHL Express Worldwide
JCS
Quick and safe
Mike Strickland
03 November 2015
DHL Express Worldwide
MS
Very pleased with the service, thanks!
Denise Gilliam-Hill
02 November 2015
DPD Classic
DG
Just what i wanted waitrose goods even though you cant get chilled products.
Edoardo Parisi
02 November 2015
DHL Economy Select
EP
Good customer service, excellent service.
Rabi Ashibuogwu
02 November 2015
DHL Express Worldwide
RA
Very good service, polite, quick and very professional. Will use them again.Every little help guarantee
Cheryl Shi
02 November 2015
DHL Express Worldwide
CS
It was my first time to use the service, and I am very happy with the result. Thanks very much!
Guillaume Berthier
01 November 2015
UPS Standard Single
GB
maybe a bit expensive
Eirik Kim Pedersen
01 November 2015
DHL Express Worldwide
EKP
Fast, efficient service. However, all options are courier DHL and alike. I would like to have a cheaper alternative for shipping, with or without tracking.
Suzanne Soh
01 November 2015
DHL Express Worldwide
SS
Fast and efficiency service. Website is friendly user.
Robert Sliman
01 November 2015
DHL Express Worldwide
RS
Excellent service from UK end. It was a pity that the Cyprus courier took longer to deliver the package from Larnaca to my home in Paphos than it took for the package to be sent to Cyprus from the UK.
Mehmet Alper Gultekin
31 October 2015
DHL Economy Select
MAG
The service has been done as advertised on the website. Everything was on time and as promised. But very expensive. I bought a shoe for 80 euros and paid 40 euros for the service. I live in Spain which is not very far from England. This is not logical. I did only one time this shopping to see how it works but I will not do it again.
Pål Reinset Øyen
31 October 2015
DHL Express Worldwide
PR�
Enkelt å opprette konto gebyrfritt. Rask behandling og go service
Justin Berg
31 October 2015
DHL Express Worldwide
JB
Extremely quick, had no issues what so ever. Would not hesitate to use again
Tone Robertsen
30 October 2015
DHL Economy Select
TR
Very satisfied. Have used forwad2me several times and are very happy. Fast response and delivery. Would definitely recommend others to use forward2me.
Francesco Catania LL.B (Melit)
29 October 2015
DHL Express Worldwide
FCL
Amazing service! Keep it up!
Ayekami
29 October 2015
DHL Express Worldwide
A
Very professional company.It was my first dealing with them and i had no problem at all with them.They dispatched my package to me the day day as i requested.
Ian G
29 October 2015
DHL Express Worldwide
IG
When your retailer "can't" (won't) ship overseas they're the perfect solution.
Tyler Barnett
28 October 2015
DHL Express Worldwide
TB
Very quick, exactly as advertised. Got my email, filled out the info online, had my package in 2 days. I will absolutely be using this service again. Thank you!
Mário Nogueira
28 October 2015
DHL Express Worldwide
MN
it just works perfectly
Helmi Yusof
28 October 2015
DHL Express Worldwide
HY
I shipped an item from UK and i even got them(Forward2me) to purchase it for me as the item is not for purchasable from Singapore IP.
The service provided was professional and fabulous as titled. Email response were within 24hrs or less, There were time but rarely it took over 24hrs to 48hrs. My concerns were always addressed and followed up mostly but there were 1 or 2 occasions i had to remind them for a follow up.
My total cost for shiiping the 4kg item was estimated at USD$110 for 2-3days day priority shipping via DHL, Other options were present but prices had not much difference.
Only thing i wished they had was an app for iphone, 24hrs chat support as like COMGATEWAY's...Still would definitely return to use their services.
The service provided was professional and fabulous as titled. Email response were within 24hrs or less, There were time but rarely it took over 24hrs to 48hrs. My concerns were always addressed and followed up mostly but there were 1 or 2 occasions i had to remind them for a follow up.
My total cost for shiiping the 4kg item was estimated at USD$110 for 2-3days day priority shipping via DHL, Other options were present but prices had not much difference.
Only thing i wished they had was an app for iphone, 24hrs chat support as like COMGATEWAY's...Still would definitely return to use their services.
Amy Quartermaine
28 October 2015
DHL Express Worldwide
AQ
This was my first time using a 'Package Forwarding' Company and I was pleasantly surprised at how easy it was to use. Forward2me purchased my goods, let me know when they were received and then forwarded the package with full shipment tracking. Goods arrived very quickly. Extremely happy with the customer service at Forward2me and will definitely use them again in the future.
SS
27 October 2015
DHL Economy Select
S
Since I live in East Europe, there are so many little things I dont find here, and have to get it off eBay. Forward2Me is very communicative and does a great job, but I find their per repackaging cost very high. My last order had some 17 small items that had to be repackaged into a larger box, and they charged me 36 GBP just to put them all in one bigger box. Most items from my shipment were under 2 GBP. So I find this aspect to be the least appealing about the service.
David
27 October 2015
DHL Express Worldwide
D
After moving interstate and not changing my address correctly (which I have now done) Forward 2 me were able to track my delivery and change my delivery address while my parcel was in transit. They tracked my delivery and helped me get my parcel without any hassle to me I was extremely impressed with the service I received. I am in the process of ordering more parts from England and I would recommend forward2me for there wonderful service! Well done to your customer service team!!!!
Jeremy Lee
27 October 2015
DHL Express Worldwide
JL
Package received in just a few days; items were packed well and in order. Very happy with service, though shipping prices are quite expensive for such a small package - if prices could be lowered further, I'd use this service more often.
Héctor Kopitman
26 October 2015
DHL Express Worldwide
HK
very good and personal service....thanks a lot
Phillipa Lind
26 October 2015
Untracked Budget
PL
Not yet received.
MARC
24 October 2015
DHL Express Worldwide
M
Fast with good communication during & after items posted
Dellayana Syafri
24 October 2015
DHL Express Worldwide
DS
I still don't change my mind, forward2me still the best forwarding company I've ever deal with. The price is reasonable and the service is excellent all the way, I am very grateful with their helps.
Jose Carlos Caetano
23 October 2015
DPD Classic
JCC
Mais uma vez um excelente serviço.
Excelente empacotamento, juntando dois caixotes para permitir o envio pela DPD reduzindo os custos de envio.
Muito boas as melhorias que têm vindo a implementar.
Recomendo vivamente.
Excelente empacotamento, juntando dois caixotes para permitir o envio pela DPD reduzindo os custos de envio.
Muito boas as melhorias que têm vindo a implementar.
Recomendo vivamente.
Guillaume Valette
23 October 2015
DHL Economy Select
GV
Quick dispatching of my goods. A bit pricy but worth the service.
Mate Kuman
23 October 2015
DHL Economy Select
MK
Reccomended service, fast shipping, secure repackaging, good prices
Adam Prine
23 October 2015
DHL Express Worldwide
AP
Used this service for an eBay purchase that wouldn't ship to the States. Cost was reasonable and it was shipped to me very quickly! Great experience.
Ievgenii Skrypnyk
21 October 2015
DHL Express Worldwide
IS
Everything good, ty
Francisco Vieira
21 October 2015
DHL Express Worldwide
FV
Perfect service: fast, reliable and very well packed.
Thank you.
Thank you.
Gudrun Karlsdottir
21 October 2015
DHL Express Worldwide
GK
Excellent service.
Will definitely use it again:)
Will definitely use it again:)
Norma Vazquez
20 October 2015
DHL Express Worldwide
NV
Great service and fast delivery
Cost a little high
Cost a little high
A Schwetz
20 October 2015
DHL Express Worldwide
AS
Excellent, I use several mail forwarding services in different countries. You guys are the best, because a) you advise me when my goods arrive straight away, (not 4 days later) and b) you ship the goods straight away (and not 2 days later).
Mary Deming
20 October 2015
DPD Classic
MD
Really pleased with my first experience with Forward2Me. Everything went well and my package arrived in perfect condition. I also really appreciated being able to track the delivery day and time. Great service!
Unverified Customer
19 October 2015
Unknown Shipment Details
Absolutely great service and I do recommend!!--but forward2me really needs to offer more economical shipping choices. When the package is extremely valuable to the customer, then he/she will choose to spend more - but forward2me forces the customer to spend as if every package were a treasure.
goran gullberg
19 October 2015
DHL Economy Select
GG
Perfect, fast delivery and Everything was ok.
The payment had a little delay but was ok anyway.
The payment had a little delay but was ok anyway.
Irina Oudatchina
17 October 2015
DHL Economy Select
IO
thank you, guys, your efforts to improve your services are greatly appreciated, another happy customer :)
Kim Jonsson
17 October 2015
DHL Express Worldwide
KJ
Thanks!
Samantha Bernal
17 October 2015
DHL Economy Select
SB
Foward2me m'a permis d'accéder au marché uk sans tracas .... Le service est parfait rapide et acceptable en terme de prix ... J'adore ?
Chris Hutchison
17 October 2015
DHL Express Worldwide
CH
I attempted to have a product shipped through a similar service...I thought all was going well when I received notification from the shipping company that their policy would not allow them to ship this type of product to the US. As a last ditch effort I e-mailed forward2me to see if they could ship the product...I received a response that there should be no issue whatsoever. To be honest...after the my experience with the prior company I was skeptical. The shipping costs were very reasonable....less then three days later...I received the product. Forward2me is the only way to go if your going to have something shipped from the UK to the US. Great company.
Sincerely,
Chris Hutchison
Sincerely,
Chris Hutchison
Mitch Medeiros
16 October 2015
DHL Express Worldwide
MM
Package arrived as promised. Very satisfied customer.
Vicki P
16 October 2015
DHL Express Worldwide
VP
Always Excellent Service - such a pleasure! Thank you.
Tiffany Chan
15 October 2015
DHL Express Worldwide
TC
Customer Service Representative is very helpful to sort out my problems or delivery issues. But the only thing need to voice out is that the DHL did not call me upon parcel delivery. I only knew the parcel has been collected when forward2me sent me a delivery note. I end up checked with the management guy about my parcel and they just said they received it for me.
Eamon Jewitt
15 October 2015
UPS Standard Single
EJ
Overall service good though delivery cost more expensive than Amazon and others. Would likely make much more use of the service if the packing and delivery charges were comparable with company such as Britannia Foods!
Tessy Tamatave
15 October 2015
DHL Express Worldwide
TT
I find the shipping to be excessively expensive. For two small packages worth only £51 of 8 pieces of clothing for my 7 year old daughter to pay over £125 to the Seychelles is way too much. Will probably never use the service again, unless it's a live/die situation.
Many thanks for your valued feedback. I can understand your comments regarding the price but there may be options available to bring down the cost. The cost for shipping depends on the volume or weight of the goods. Quite often goods can arrive in oversized boxes and can be compacted into smaller packaging to reduce the overall volume and therefore shipping cost, this is what we call optimization and is available for the customer to select as 'Combine and Repack'. I hope you do decide to use the service again and would recommend you select combine and repack or contact one of customer services representatives for more information.<br/>Kind regards, forward2me