forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15892 reviews

Jouni 12 February 2016

DHL Express Worldwide

Everything went without a hitch. Would like to see the most cheapest shipping option available for all packages. At the moment it is not available if your shipments value is over something like £30.

Jackie 12 February 2016

DHL Express Worldwide

Hi Jackie, That's great to hear - thank you for letting us know. Kind Regards, Janet.

I'm very happy with the forwarding service and will definitely use again if needed :)

Sri Akmarini Lamat 12 February 2016

DHL Express Worldwide

SAL

I love how quick they responded to any enquiries, and they ship fast too. However I wish the Combine & Repack service were cheaper, if not free. Sometimes the merchant delivered one order in separate packages and £2 for each package seems a bit too much.

Niels 11 February 2016

DHL Express Worldwide

Hi Niels, That's great to hear. Cheers, Janet.

Excellent service

Phill 11 February 2016

DHL Express Worldwide

Posted quickly, responded to emails quickly and were a pleasure to deal with. The only downside was the lack of a budget shipping option. The cheapest is express international courier which is a little pricey, but UK to Australia in three days was worth it.

Philip 11 February 2016

TNT Economy Express

Many thanks for the feedback. I'm glad the service worked well without any problems. We frequently push our couriers for reduced pricing and try our very best to keep prices as low as possible. Thanks again for getting in touch. Kind regards, Nigel Kelsall Operations Manager

Too expensive shipping cost. Otherwise, all worked perfect. Really hope they can reduse their ratings.

Kristen 10 February 2016

DPD Classic

Hi Kristen, That's exactly what we aim for so we're really pleased to hear that. Have a great week! Kind Regards, Janet.

Excellent and really fast service.

Serge Laroche 10 February 2016

UPS Express Saver

Hi Serge, We really appreciate that - thank you for letting us know. Have a great week! Kind Regards, Janet.

First time I used this service, I would recommend this to my friends !

Pierre Endrizzi 10 February 2016

DPD Classic

Many thanks for your feedback. We try to provide the best value we can for the services we offer. It's always worth contacting us at info@forward2me.com to understand what options you have for shipping and to see if any further savings can be made. If you should have any questions please feel free to contact us. Kind regards, Nigel Kelsall Operations Manager

Reexpédition beaucoup trop cher !

Ken 09 February 2016

DHL Express Worldwide

Superfast, no hassle
Recommended service

Hi, That's exactly what we aim to do - thank you for letting us know. We look forward to taking care of more parcels for you very soon. Kind Regards, Janet.

Julie Edgerton 09 February 2016

DHL Express Worldwide

Hi, That's great to hear - thank you for letting us know. Kind Regards, Janet.

Quick, efficient

Ahmed 09 February 2016

DHL Express Worldwide

Hi, Thank you for letting us know - that's great to hear. Kind Regards, Janet.

I like the way of everything they got

Keith 09 February 2016

DHL Express Worldwide

Hi Keith, Thank you for your recommendation - we're really pleased that you like our service. Kind Regards, Janet

Excellent service and highly recommneded.

AH 09 February 2016

DHL Express Worldwide

Hi, That's really good to hear - this is exactly what we aim to do. Thank you for your feedback. Kind Regards, Janet.

exactly what they say they do..super easy process and super efficient

AU user 09 February 2016

DHL Express Worldwide

Hi, Thank you for your kind comments - we appreciate you taking the time to feedback to us. Kind Regards, Janet.

Extremely prompt in replying to question about changes of address, as well as charges.

MG 09 February 2016

DHL Express Worldwide

Hi, Many thanks for your kind comments - we aim to please. We look forward to taking care of your parcels again very soon. In the meantime have a great day. Kind Regards, Janet.

I was blown away by the amazing service. The customer service rep that helped me with a question I had was excellent. The process was so simple, and they shipped immediately after I had paid for the shipping. I am so glad I came across this company and will be using this service in the future. I will also recommend this company. Amazing overall! Thank you! Very happy customer.

Greg Evansky 07 February 2016

DHL Express Worldwide

Hi, Many thanks for letting us know that you are pleased with what we do. Happy to help. Kind Regards, Janet.

At first I was skeptical about using a service like this. I wanted a faucet that is made in UK, but is no longer being imported in the United States. All the places that had what I needed do not ship to the US. Enter Forward2Me with a UK address tailored for me. The shipping rates were reasonable and DHL actually delivered my package 2 days earlier than expected. Forward2Me is legit!

Paul 07 February 2016

DHL Economy Select

The service is pretty straightforward.

I bought a device on amazon.co.uk, it was delivered to forward2me, I was notified by the email. In about a week I ordered a delivery to Zurich on Saturday; the device was delivered on Thursday morning. It's package was conveniently wrapped in another package, which was marked "Fragile".

The main downsides so far:
* The delivery claimed to take 3 business days; the package was delivered on the 4th in the morninh.
* The price of the delivery, in my opinion, was a bit high.

Hairos Izham 07 February 2016

DHL Express Worldwide

Hi, That's great to hear - we do our very best to provide an excellent service for you. It's good to know that we're getting it right. Thank you Janet.

Reliable, affordable and fast. Excellent customer service response.

John 06 February 2016

DHL Economy Select

Hi, Thank you for your feedback - appreciated! We do offer a combine and repack service - (we reduce your packages to as small a size as possible). It is only recommended by the system if it estimate there will be an overall cost saving for you. Sometimes even if there is space in the box there is no saving because the size is already below a certain threshold.. Hope this helps for your next shipment but please do contact customer services if you have any questions when it's time to ship. Have a great weekend. Kind Regards, Janet.

The shipment went well, but I 'm not sure why they pack into a box that is twice as big as the goods.

Martijn de Jong 06 February 2016

DHL Economy Select

Hi, Really pleased to hear that our service worked well for you. Have a great week. Kind Regards, Janet.

MDJ

First time use, excellent and fast service

Ronald 06 February 2016

DHL Economy Select

Hi, That's great to hear - thank you for letting us know. Kind Regards, Janet.

Excellent!

Pascal Inard 06 February 2016

DHL Express Worldwide

Hi, Thank you for taking the time to provide feedback - it's really important to us. Great to hear that you're happy with the service. Kind Regards, Janet.

excellent service

hideaki 06 February 2016

DHL Express Worldwide

Hi, That's great to hear - thank you for letting us know. Kind Regards, Janet.

Very fast shipping!!!!!!

Irina Oudatchina 06 February 2016

UPS Standard Single

Hi, Thank you for letting us know - I'll pass your kind comments on to the team. Kind Regards, Janet.

Guys, you did everything perfectly, thank you tons!

Marcio 05 February 2016

DHL Express Worldwide

Totally reliable! Tracked since postage until to the residence. The cost is a little expensive but it is worth.

Kumaran Yogaranandan 05 February 2016

Untracked Budget

Hi, That's what we aim for so thank you for letting us know that we achieved it. Thank you for taking the time to feedback to us. Kind Regards, Janet.

Fast and efficient service

ROBERT DE RIDDER 05 February 2016

DHL Express Worldwide

Hi Robert, Thank you - we appreciate your kind comments. Have a great weekend. Kind Regards, Janet.

RDR

Always a great and efficient service from forward2me. I've been a customer for a while now and cannot recommend them enough

Neil Kimber 05 February 2016

DHL Express Worldwide

Hi Neil, We appreciate you taking the time to feedback to us. We do our very best to provide the exact service that you talk about here so looks like we've got it right for you - really pleased to hear. Thanks for your kind comments. Kind Regards, Janet.

Seamless and very prompt. Received my item in Australia from the UK in just a few days from an eBay seller than wouldn't freight internationally. Ability to monitor progress was re-assuring. 10/10 in my books.

Fiona Lagrenade 05 February 2016

DHL Express Worldwide

The service was great. I received my parcel in a matter of days. The moment they received my parcel I was informed and the moment it was dispatched I was informed. Feedback is very good. However I found the DHL charges a bit high. Is there another postage method that is cheaper even though it takes a bit longer?

Scott Wallestad 04 February 2016

DHL Express Worldwide

Hi Scott, That's really good to hear - I'll pass your comments on to the team. We look forward to taking care of more parcels for you soon. Kind Regards, Janet.

Great communication and quick shipping. Would use again in the future.

Steven Osborn 04 February 2016

DHL Domestic Express

Hi Steve, That's really great to hear - thank you for letting us know. We look forward to taking care of more parcels for you in the future. Kind Regards, Janet.

Excellent service as always and a very reasonable price.

Walter Saunders 04 February 2016

DHL Express Worldwide

Hi Walter, Many thanks for letting us know that you have experienced & enjoyed using our services, that's really good to hear. Glad to know that you like our speedy service. Have a great week. Kind Regards, Janet.

i love it very glad I decided to give you a chance to se how long it would have taken to reach here in the Bahamas wow in a matter of a few days fast delivery is key for me thanks.

Madelaine Behling 04 February 2016

DHL Economy Select

Hi, Many thanks for endorsing our service - we're really pleased that you've enjoyed using it. Kind Regards, Janet.

Very smooth process, with a very efficient and fast delivery. Can recommend this service!

Annemarie 04 February 2016

DHL Express Worldwide

The entire process took less than 48 hours.. I was really impressed.. would definitely use again

Hi Anne Marie, That's great news - thank you for taking the time to tell us. Kind Regards, Janet.

Ludwig Vermeylen 04 February 2016

Untracked Budget

Hi Ludwig, That's great news all round - thank you for taking the time to let us know. Have a great day! Kind Regards, Janet.

fast and reliableservice and good shipping costs : A+++++ !!!!

Unverified Customer 04 February 2016

Unknown Shipment Details

Hi, Many thanks for taking the time to feedback to us - it's important to us. We're pleased to hear that you are enjoying the service. Kind Regards, Janet.

The bottom line is whether a transaction goes smoothly,for a fair price & within the advertised time frame-in this case (a return-which at the best of times can go wrong) everything was perfect, so F2M deserve the rating i have given them. I will also leave feedback when i see how my next order (groceries from Asda & another pr of trainers) goes. I will comment on communication, packaging,fair price & shipping time-but for now F2M are on point-thank you F2M.

Dellayana Syafri 04 February 2016

DHL Domestic Express

Hi, Many thanks for your kind comments - we appreciate you taking the time to feedback to us. We look forward to continuing with this great service for you. Kind Regards, Janet.

Outstanding customer service support team, reasonable price and securely repacking It's always a pleasure doing business with forward2me. Thank you very much.

EDUARDO ZALDIVAR 04 February 2016

DHL Express Worldwide

Hi, That's great! Thank you for letting us know - I'll pass your comment on to the team. Kind Regards, Janet.

I'M IMPRESSED!!

Manmit Jabbal 04 February 2016

DHL Express Worldwide

Hi, That's great to hear - thank you for letting us know. Kind Regards, Janet.

Impressed with their professionalism and efficiency.

Fatema Al Hosani 04 February 2016

DHL Express Worldwide

Hi, Thank you for letting us know - that's great! Kind Regards, Janet.

FAH

fast and reliable

Don Bogardus 03 February 2016

DHL Express Worldwide

Many thanks for your feedback. It’s very unusual for the cost estimator to be way off. It may be that we have repackaged your goods as to provide adequate protection for the journey which has increased the volume and therefore the cost. I see the item shipped was a lava lamp so if we felt there was a risk of damage during transit we would have repackaged free of charge. I will contact you directly via email so I can fully understand what has happened and how best we can set things right. We have no intention to deceive anyone with the service we provide, so if you are unsure of any cost or how our service works I would always recommend contacting our customer services team at info@forward2me.com for assistance. We strive to offer the best value for money we can whilst never compromising on customer service and the safe keeping of our customers belongings. I'll be in touch shortly… Kind regards, Nigel Kelsall Operations Manager forward2me Ltd

Shipping cost estimator was way off, felt deceived. But had to pay once my package arrived.

Jan Beslin 03 February 2016

DHL Express Worldwide

Hi Jan, That's really great news - we're really pleased that you've enjoyed our service. Kind Regards, Janet.

Just perfect - from communication, to secure packaging and really fast delivery. It's nice to see that many courier options available. Will definitely use it again.

Lisa Aing 03 February 2016

DHL Express Worldwide

Fast, easy, useful updates BUT needs to be cheaper

Kay Gherbaz 03 February 2016

DHL Express Worldwide

Hi Kay, We're really pleased that you like our service. We look forward to looking after your parcels again soon. In the meantime have a great day. Kind Regards, Janet.

I found this service fast efficient and easy to use. It is so wonderful to have goods arrive so quickly with a notification when it does arrive. I would highly recommend this service.

Arturs Naktinis 03 February 2016

DPD Classic

Hi Arturs, Thank you for letting us know. Have a good day. Kind Regards, Janet.

quickly

Su Wiles 03 February 2016

DHL Economy Select

Hi Su, Many thanks for your feedback and for letting us know about this. We will take this up with our courier as Speedex will be the third party delivery company in your country. Our courier is still responsible for the complete journey to your door so I will raise this with them for you. Hope this helps. Kind Regards, Janet.

I have no problem with forward2me except the courier service they are using! Unfortunately they are not the only UK firm to use Speedex who always receive a parcel but end up taking ages to deliver to me. My food parcel was in Athens according to the tracking info for days then the courier told forward 2me they had
tried to deliver but only got 'their finger out' as it were when I badgered customer services & they miraculously delivered the next day!!!! Which is a change actually as I usually end up having to collect from their office! I presume Speedex must offer the best deal/price to firms but they certainly aren't up to speed with customer service here in Thassos. Even the mainland branch seems more on the ball!

ANITA KANISEK 03 February 2016

DHL Express Worldwide

Hi Anita, That's really good to hear. I will pass your comments on to the team Thank you for letting us know. Have a great day. Kind Regards, Janet.

Really happy with the service: simple registration, email notifications, fast handling of the package and superfast delivery. Thank you!

Kate Allen 03 February 2016

DHL Express Worldwide

Hi Kate, Thank you for your feedback. It's really great to hear that you enjoyed our service with fast shipping. With regard to the pricing we do try to offer a range of options for you. It may be worth mentioning our combine & repack service. Here you can buy from many stores and we'll pack them altogether. Saves you lots... Hope this helps and that you have a great week. Kind Regards, Janet.

Very fast shipping, great communication from company answered the my questions but the price was a little high.

Jimmy Flanagan 02 February 2016

DHL Express Worldwide

Hi Jimmy, I'm really pleased that you have enjoyed the experience and pricing. We look forward to taking care of your parcels once again very soon. In the meantime have a great week. Kind Regards, Janet.

Very fast delivery from uk to Australia,
Awesome rates. Will definitely use again ?

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