Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
christian
04 March 2016
DHL Express Worldwide
Hi Christian,<br/><br/>Thank you for your kind comments & for taking the time out to feedback to us - it's important to us.<br/>We look forward to continuing to take care of your packages.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
C
great and very very quickly!!!.... recommended.. as usual+++++++
Erik Heggeland
04 March 2016
Untracked Budget
Hi Erik,<br/><br/>That;s great to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
EH
Smooth process, fast delivery.
Reena
04 March 2016
DHL Express Worldwide
R
This is the first time I use forward2me and I was very impressed with their service. It took only 3 days for the shipment to arrive from UK to Brunei. All tracking was available. I also love the fact that forward2me provide a 1month free storage so that we are able to wait for other shipments to arrive. The customer service was also prompt in responding to emails. The only downside was the cost of the shipment as the package for less than 2 kilos , i had to pay about 120pounds, due to the dimension of the box. I hope that forward2me will be able to provide an alternative for a cheaper delivery without a box and repack just with a bag to lower the shipping cost. Other than that, all was superb !!! Excellent !! Satisfactory !!
I would definitely recommend forward2me for those who wants fast, efficient service. I will be using forward2me again soon.
I would definitely recommend forward2me for those who wants fast, efficient service. I will be using forward2me again soon.
Robin
03 March 2016
DHL Express Worldwide
Hi Robin,<br/><br/>Thanks for the great feedback - we're really pleased that you are happy with our service and we look forward to taking care of your parcels again very soon.<br/><br/>Kind Regards,<br/>Janet.
R
Ordered some small tool parts from a British company that only shipped to the UK. I got an e-mail when the parcel had arrived at my personal UK address and could easily choose between different courier services for forwarding to Norway. The whole process was very straightforward and quick. I recommend forward2me and will use them again.
Lena
03 March 2016
DHL Express Worldwide
Hi Lena,<br/><br/>We're really pleased to hear that you think our service is excellent. This is exactly what we aim to achieve.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
L
Excellent service!!
Elias Prodromou
03 March 2016
Untracked Budget
Hi,<br/><br/>That's really good to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
EP
Very good
Corinne de Aranda
03 March 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for taking the time to let us know - we appreciate it.<br/><br/>Kind Regards,<br/>Janet.
CDA
As always, an easy to naivgate site with most efficient service
Ivan
02 March 2016
DHL Express Worldwide
Hi,<br/><br/>That's exactly what we strive for so it's pleasing to hear that we've achieved it.<br/>Thank you for taking the time to let us know.<br/><br/>Kind Regards,<br/>Janet.
I
very fast and very professional
Melvin
02 March 2016
DHL Express Worldwide
Hi Melvin,<br/>Thank you for your great feedback and for taking the time out to provide it.<br/>Your experience is exactly what we aim to do so it's great to hear that we have it right.<br/>We look forward to helping you out again soon.<br/>All the best<br/>Kind Regards,<br/>Janet.
M
everything about them is very fast.. the moment they received my parcel, they contacted me straight away, and once I settled the payment, in a few hours time, my parcel is already on the way to me. The delivery to me was fast and also the packaging was good as well. I will definitely use them again if I have to purchase things that doesn't ship to my country. Well done!
Kristoffer Nilsson
01 March 2016
Untracked Budget
Hi Kristoffer,<br/><br/>That's great to hear - thank you for letting us know.<br/><br/>Kinds Regards,<br/>Janet.
KN
Perfect
Muhammad
01 March 2016
DHL Express Worldwide
Hi,<br/><br/>That's really good to hear - thank you so much for letting us know.<br/><br/>Kind Regards,<br/>Janet.
M
Greaaaaaaaaaaat :) I am soooooo happy
Cecilia Ang
01 March 2016
DHL Express Worldwide
CA
Item received in good condition. Fast delivery:)
Hi,<br/><br/>Thank you for taking the time to let us know. We appreciate it.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
saida
29 February 2016
DHL Economy Select
Hi,<br/><br/>That's really great to hear - thank you for letting us know.<br/>I'll pass on your comments to the team.<br/><br/>Kind Regards,<br/>Janet.
S
Servicio exelente
Emma
28 February 2016
DPD Classic
Hi,<br/><br/>Thank you for your great feedback - this is exactly what we aim to achieve.<br/>Have a great week and we look forward to taking care of more parcels for you very soon.<br/><br/>Kind Regards,<br/>Janet.
E
Brilliant and quick service ?
Kalmer Kase
28 February 2016
UPS Standard Single
Hi Kalmer,<br/><br/>Thank you for letting us know that you found our service easy to use - that's exactly what we aim for.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
KK
All was very quick and hassle free. I do not see how it can be more easy. Thanks!
jacob
28 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for your feedback.<br/>Sometimes parcels arrive to us in the UK not sufficiently wrapped for the onward journey overseas.<br/>In these circumstances we always secure them for the onward journey.<br/>We're happy that you're pleased.<br/><br/>Have a great week.<br/>Kind Regards,<br/>Janet.
J
Very quick, even wrapped it up a little better then it was!
Mark
28 February 2016
DHL Express Worldwide
M
First time to use forward2me service and I am very satisfied! Once they received my order from the vendor, they repacked and shipped it out to me quickly and I even received it on a Saturday.
Good communication, competitive pricing, and very very fast delivery!!! Excellent service and they will be my go-to shipper from the UK!
Good communication, competitive pricing, and very very fast delivery!!! Excellent service and they will be my go-to shipper from the UK!
Hi Mark,<br/><br/>Thank you so much for letting us know that you are pleased with our service.<br/>We are continually refining things to make it simple and easy to use so we're pleased to hear that we're getting there.<br/><br/>Very best Regards,<br/>Janet.
Momade Alim
28 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for the five stars - appreciated!<br/>We look forward to taking care of more parcels for you very soon.<br/><br/>Kind Regards,<br/>Janet.
MA
5 stars
Rashed
28 February 2016
DHL Express Worldwide
R
Best shipping forwarding company ever..
Unverified Customer
27 February 2016
Unknown Shipment Details
Up to their usual standard which is excellent
Alex
27 February 2016
DHL Express Worldwide
A
-
Leanne Holland
27 February 2016
DHL Express Worldwide
LH
My purchase was forwarded to Australia very quickly and the Fragile goods were reboxed as requested. My only complaint was that once they arrived in Australia they were handed on from DHL to Australia Post which was not what I was expecting. This does not happen when I buy things from the U.S.A.
Aaron Ng
27 February 2016
DHL Express Worldwide
Hi,<br/><br/>Thank you for letting us know that you are pleased with our service - we appreciate your feedback.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
AN
Honestly, when I searched up "UK forwarding address service," I thought forward2me.com would be a sham. However, after taking the risk and buying a pair of sneakers online from a European shop, forward2me's shipping was actually faster than the same pair I bought from an American site! Pricing was a little on the higher end but it was reasonable, especially since there are no subscription or sign up fees. Plus, I didn't get hit with customs because they let you mark the value of the package :-) If you're from a country and need to buy something that only ships to the UK, I highly recommend this website. I will definitely use their service again the next time I have the opportunity to.
Marius
27 February 2016
DHL Express Worldwide
Hi,<br/><br/>That's really good to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
M
Excellent, it's fast, easy and cheap. I appsolutely recommends it
Laurie
26 February 2016
DHL Express Worldwide
L
Yes ... I received my trunk ... it survived the long trip to Canada.
Very pleased ...
Yes ... I would use your service again
Very pleased ...
Yes ... I would use your service again
Joseph Bebry
26 February 2016
DHL Express Worldwide
Hi,<br/><br/>This is exactly what we aim for so it's pleasing to hear that we've got it right.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
JB
Item arrived very fast, ahead of time, and in great condition!
Brigitte Portner
26 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for letting us know.<br/><br/>Kind Regards,<br/>Janet.
BP
Great
george yslas
25 February 2016
DHL Express Worldwide
Hi,<br/><br/>Thank you - your feedback is appreciated.<br/><br/>Kind Regards,<br/>Janet.
Hi George,<br/><br/>That's great to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
GY
fast great service
Caroline Butler
25 February 2016
DHL Express Worldwide
Hi Caroline,<br/><br/>Thank you for your kind comments. I'm sure Tracy will be pleased to know, I'll pass them on to her.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
CB
Great support from Tracy!
emanuel
25 February 2016
forward2me basic
Hi,<br/><br/>Thank you for taking the time to provide feedback - it's important to us.<br/>We're really pleased to hear that you enjoyed the experience at forward2me.<br/><br/>Kind Regards,<br/>Janet.
E
good experience
Kenneth
25 February 2016
DHL Economy Select
Hi Kenneth,<br/><br/>We're really pleased to hear that you've enjoyed the experience at forward2me.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
K
At first I was a bit skeptic about forward2me and forward shipping in general. But I must admit that they put my skepticism to shame. Everything just went smooth, they even took care of my shipment in the weekend and had my order delivered in just 2 days - that is what I call service!
Mikko
25 February 2016
UPS Standard Single
M
Easy to use, fast and reliable service. It would be even better if the courier fees could be known upfront to prevent surprises but I guess it's not so simple as there are different parameters involved on the price.
AUGUSTIN
25 February 2016
DHL Express Worldwide
A
very smooth transaction and shipment
Steven
24 February 2016
DHL Express Worldwide
S
Prior to using forward2me, we contacted them by email with a couple of questions and received a prompt and very detailed response which was great. so we decided to give them a try.
Our parcel arrived in their depot and we received notification within hours.
We paid the freight costs which were very reasonable that evening and the item was on its way with DHL the next day.
Great service, we would recommend Forward2me to anyone needing a parcel forwarded from the UK to Australia.
Our parcel arrived in their depot and we received notification within hours.
We paid the freight costs which were very reasonable that evening and the item was on its way with DHL the next day.
Great service, we would recommend Forward2me to anyone needing a parcel forwarded from the UK to Australia.
Unverified Customer
24 February 2016
Unknown Shipment Details
I highly recommend the forwarding services of forward2me. My latest experience regarded an antique piece of furniture. It arrived in a superb bespoke crate, safe and sound, as it was made more than 200 years ago. Excellent!
Thank you
Thank you
Elizabeth
23 February 2016
DHL Express Worldwide
E
The service is four-stars. Where it misses an opportunity to be five stars is to send an automated email that the product I ordered from Italy had arrived at my address in Italy, ready to be forwarded to Australia. Unfortunately a full week passed between the package arriving at my Forward2Me address and me having to check its transit progress. Was not happy to see if had been there for 7 days already. This process could be so easily tightened up with an automated email it is time to ship from one's Forward2Me address. My client had to wait longer than necessary.
Kevin
23 February 2016
DHL Express Worldwide
K
The service provided by Forward2me is excellent. From first sign-up to delivery everything was easy and worked flawlessly. I wish every website was as easy and intuitive to use as Forward2me. My parcel arrived at Forward2me on Wednesday and was picked up by DHL on Thursday. My parcel arrived in Vancouver, BC on Friday. Truly first class service.
Richard
23 February 2016
TNT Economy Express
R
It just worked, perfectly, rapidly, efficiently.
Karen
22 February 2016
UPS Express Saver
K
They got my package in and turned it around by the next day. I had it the same week they got it.
Myron
22 February 2016
UPS Standard Single
M
Perfect, as usual. Excellent customer support.
Alex
22 February 2016
DHL Economy Select
A
Very quickly despatched from their address and arrived here in Spain a few days later. Excellent service
vadim
22 February 2016
DHL Express Worldwide
V
The package arrived very fast, with constant updated on it's location.
nathalie
21 February 2016
DHL Economy Select
N
Very good service, good communication (email and traking), solution that I will use again in the future if a delivery is not possible in my country.
Kathleen
21 February 2016
DHL Express Worldwide
K
I love that they give you different courier options and they are transparent as to what is included and what is not.
Jan
20 February 2016
DHL Express Worldwide
J
Jag kommer använda F2ME troligen ca 18 månader om inte längre
Robert
20 February 2016
UPS Standard Single
R
Excellent service. This scooter came from amazon warehose deals because original box was damaged in some spots (Content Ok). Package was briefly inspected by foward2me and some extra cardboard was added inside for protection. Scooter box was re-wrapped with black nylon and "fragile" tape. After I send payment shipment was instant. I even call them at some point and customer service is great, all my questions were given an nice and complete answer. I will use their fowarding service again for sure.
Athanassia
20 February 2016
UPS Standard Single
A
Good day
I have only good things to report for my first deal. All went as advised.
Well done, keep up the good work.
I have only good things to report for my first deal. All went as advised.
Well done, keep up the good work.
Arjan
20 February 2016
DHL Express Worldwide
A
Forward2me provides a very reliable professional forwarding service, recommended without a doubt !
Michelle
20 February 2016
DHL Express Worldwide
Many thanks for getting in touch. There is a pricing page on the website (https://www.forward2me.com/pricing) which you can refer to for approximate pricing on any shipment. Our customer services team are also more than happy to quote you via email at info@forward2me.com if you require a quote for any item, especially if it's a large shipment.<br/>Please feel free to contact me if you wish to discuss anything further.<br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager
M
the shipping charges is not transparent. I used to ship from U.S to Malaysia and they have breakdown charges
e.g
1st 0.5kg-usd 20
every 0.5kg incremental - usd 3
we can plan better if the above charges info is available. pls improve on this.
e.g
1st 0.5kg-usd 20
every 0.5kg incremental - usd 3
we can plan better if the above charges info is available. pls improve on this.
Thibaut Fiechter
19 February 2016
DPD Classic
TF
The shipment of goods (6 bottles) was awsome. Quick & really safe packed.
To be recommanded!
To be recommanded!