Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Mark
28 February 2016
DHL Express Worldwide
Momade Alim
28 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for the five stars - appreciated!<br/>We look forward to taking care of more parcels for you very soon.<br/><br/>Kind Regards,<br/>Janet.
MA
5 stars
Rashed
28 February 2016
DHL Express Worldwide
R
Best shipping forwarding company ever..
Unverified Customer
27 February 2016
Unknown Shipment Details
Up to their usual standard which is excellent
Alex
27 February 2016
DHL Express Worldwide
A
-
Leanne Holland
27 February 2016
DHL Express Worldwide
LH
My purchase was forwarded to Australia very quickly and the Fragile goods were reboxed as requested. My only complaint was that once they arrived in Australia they were handed on from DHL to Australia Post which was not what I was expecting. This does not happen when I buy things from the U.S.A.
Aaron Ng
27 February 2016
DHL Express Worldwide
Hi,<br/><br/>Thank you for letting us know that you are pleased with our service - we appreciate your feedback.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
AN
Honestly, when I searched up "UK forwarding address service," I thought forward2me.com would be a sham. However, after taking the risk and buying a pair of sneakers online from a European shop, forward2me's shipping was actually faster than the same pair I bought from an American site! Pricing was a little on the higher end but it was reasonable, especially since there are no subscription or sign up fees. Plus, I didn't get hit with customs because they let you mark the value of the package :-) If you're from a country and need to buy something that only ships to the UK, I highly recommend this website. I will definitely use their service again the next time I have the opportunity to.
Marius
27 February 2016
DHL Express Worldwide
Hi,<br/><br/>That's really good to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
M
Excellent, it's fast, easy and cheap. I appsolutely recommends it
Laurie
26 February 2016
DHL Express Worldwide
L
Yes ... I received my trunk ... it survived the long trip to Canada.
Very pleased ...
Yes ... I would use your service again
Very pleased ...
Yes ... I would use your service again
Joseph Bebry
26 February 2016
DHL Express Worldwide
Hi,<br/><br/>This is exactly what we aim for so it's pleasing to hear that we've got it right.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
JB
Item arrived very fast, ahead of time, and in great condition!
Brigitte Portner
26 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for letting us know.<br/><br/>Kind Regards,<br/>Janet.
BP
Great
george yslas
25 February 2016
DHL Express Worldwide
Hi George,<br/><br/>That's great to hear - thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
Hi,<br/><br/>Thank you - your feedback is appreciated.<br/><br/>Kind Regards,<br/>Janet.
GY
fast great service
Caroline Butler
25 February 2016
DHL Express Worldwide
Hi Caroline,<br/><br/>Thank you for your kind comments. I'm sure Tracy will be pleased to know, I'll pass them on to her.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
CB
Great support from Tracy!
emanuel
25 February 2016
forward2me basic
Hi,<br/><br/>Thank you for taking the time to provide feedback - it's important to us.<br/>We're really pleased to hear that you enjoyed the experience at forward2me.<br/><br/>Kind Regards,<br/>Janet.
E
good experience
Kenneth
25 February 2016
DHL Economy Select
Hi Kenneth,<br/><br/>We're really pleased to hear that you've enjoyed the experience at forward2me.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
K
At first I was a bit skeptic about forward2me and forward shipping in general. But I must admit that they put my skepticism to shame. Everything just went smooth, they even took care of my shipment in the weekend and had my order delivered in just 2 days - that is what I call service!
Mikko
25 February 2016
UPS Standard Single
M
Easy to use, fast and reliable service. It would be even better if the courier fees could be known upfront to prevent surprises but I guess it's not so simple as there are different parameters involved on the price.
AUGUSTIN
25 February 2016
DHL Express Worldwide
A
very smooth transaction and shipment
Steven
24 February 2016
DHL Express Worldwide
S
Prior to using forward2me, we contacted them by email with a couple of questions and received a prompt and very detailed response which was great. so we decided to give them a try.
Our parcel arrived in their depot and we received notification within hours.
We paid the freight costs which were very reasonable that evening and the item was on its way with DHL the next day.
Great service, we would recommend Forward2me to anyone needing a parcel forwarded from the UK to Australia.
Our parcel arrived in their depot and we received notification within hours.
We paid the freight costs which were very reasonable that evening and the item was on its way with DHL the next day.
Great service, we would recommend Forward2me to anyone needing a parcel forwarded from the UK to Australia.
Unverified Customer
24 February 2016
Unknown Shipment Details
I highly recommend the forwarding services of forward2me. My latest experience regarded an antique piece of furniture. It arrived in a superb bespoke crate, safe and sound, as it was made more than 200 years ago. Excellent!
Thank you
Thank you
Elizabeth
23 February 2016
DHL Express Worldwide
E
The service is four-stars. Where it misses an opportunity to be five stars is to send an automated email that the product I ordered from Italy had arrived at my address in Italy, ready to be forwarded to Australia. Unfortunately a full week passed between the package arriving at my Forward2Me address and me having to check its transit progress. Was not happy to see if had been there for 7 days already. This process could be so easily tightened up with an automated email it is time to ship from one's Forward2Me address. My client had to wait longer than necessary.
Kevin
23 February 2016
DHL Express Worldwide
K
The service provided by Forward2me is excellent. From first sign-up to delivery everything was easy and worked flawlessly. I wish every website was as easy and intuitive to use as Forward2me. My parcel arrived at Forward2me on Wednesday and was picked up by DHL on Thursday. My parcel arrived in Vancouver, BC on Friday. Truly first class service.
Richard
23 February 2016
TNT Economy Express
R
It just worked, perfectly, rapidly, efficiently.
Karen
22 February 2016
UPS Express Saver
K
They got my package in and turned it around by the next day. I had it the same week they got it.
Myron
22 February 2016
UPS Standard Single
M
Perfect, as usual. Excellent customer support.
Alex
22 February 2016
DHL Economy Select
A
Very quickly despatched from their address and arrived here in Spain a few days later. Excellent service
vadim
22 February 2016
DHL Express Worldwide
V
The package arrived very fast, with constant updated on it's location.
nathalie
21 February 2016
DHL Economy Select
N
Very good service, good communication (email and traking), solution that I will use again in the future if a delivery is not possible in my country.
Kathleen
21 February 2016
DHL Express Worldwide
K
I love that they give you different courier options and they are transparent as to what is included and what is not.
Jan
20 February 2016
DHL Express Worldwide
J
Jag kommer använda F2ME troligen ca 18 månader om inte längre
Robert
20 February 2016
UPS Standard Single
R
Excellent service. This scooter came from amazon warehose deals because original box was damaged in some spots (Content Ok). Package was briefly inspected by foward2me and some extra cardboard was added inside for protection. Scooter box was re-wrapped with black nylon and "fragile" tape. After I send payment shipment was instant. I even call them at some point and customer service is great, all my questions were given an nice and complete answer. I will use their fowarding service again for sure.
Athanassia
20 February 2016
UPS Standard Single
A
Good day
I have only good things to report for my first deal. All went as advised.
Well done, keep up the good work.
I have only good things to report for my first deal. All went as advised.
Well done, keep up the good work.
Arjan
20 February 2016
DHL Express Worldwide
A
Forward2me provides a very reliable professional forwarding service, recommended without a doubt !
Michelle
20 February 2016
DHL Express Worldwide
Many thanks for getting in touch. There is a pricing page on the website (https://www.forward2me.com/pricing) which you can refer to for approximate pricing on any shipment. Our customer services team are also more than happy to quote you via email at info@forward2me.com if you require a quote for any item, especially if it's a large shipment.<br/>Please feel free to contact me if you wish to discuss anything further.<br/><br/>Kind regards,<br/>Nigel Kelsall<br/>Operations Manager
M
the shipping charges is not transparent. I used to ship from U.S to Malaysia and they have breakdown charges
e.g
1st 0.5kg-usd 20
every 0.5kg incremental - usd 3
we can plan better if the above charges info is available. pls improve on this.
e.g
1st 0.5kg-usd 20
every 0.5kg incremental - usd 3
we can plan better if the above charges info is available. pls improve on this.
Thibaut Fiechter
19 February 2016
DPD Classic
TF
The shipment of goods (6 bottles) was awsome. Quick & really safe packed.
To be recommanded!
To be recommanded!
Wilson
19 February 2016
DHL Economy Select
W
Forward2me was the best service I used on the last year. Fast and reliable. All my purchases get to Portugal safe and fastest than expected.
Vi
19 February 2016
DHL Express Worldwide
V
Efficient and saves time and money.
Olegs
19 February 2016
DPD Classic
O
Perfect, as usually. It is 3rd time I use forward2me and they are always up to expectations. What I like most - it is swift information update on their webpage. It is nowhere near lazy regular post office where it takes a day or two to publish updated info on the web. Here I can see that a new parcel arrived just few minutes after courier has left the depot. Couple of clicks from my side - and the goods are heading to my home.
I have seen few complaints about service being pricey for small packages. Yes, it is true - but you have to understand that this depot is optimal for parcels of around 10 kg and more, otherwise it is overkill like shooting birds with a howitzer. You can consolidate all your orders during a month and then send them in one bulk.
I have seen few complaints about service being pricey for small packages. Yes, it is true - but you have to understand that this depot is optimal for parcels of around 10 kg and more, otherwise it is overkill like shooting birds with a howitzer. You can consolidate all your orders during a month and then send them in one bulk.
Marion
19 February 2016
DHL Economy Select
M
Absolutely fabullous - VERY fast - wonderful Customer Service to help sorting out any issues. Received my package well packed - happy to do that again with forward2me - no more asking friends to bring stuff over from the UK
matejg
19 February 2016
DHL Express Worldwide
M
as per title
Paul Feijo
19 February 2016
DHL Express Worldwide
PF
I can't give enough praise for the service provided....absolutely the best. Hats off!
a00r
19 February 2016
DHL Express Worldwide
A
They are the best, shipping is super fast, very professional
Billy
18 February 2016
DHL Express Worldwide
B
These guys really have their stuff together. Super automated and easy to use. All the other reship companies will make you loose your sanity. Super quick and priced right. Most packages make it across the pond and to middle america in 2 or 3 days.
Unverified Customer
17 February 2016
Unknown Shipment Details
There was an issue with the supplier picking up an item I wanted to return. Staff at F2me kept almost daily email contact to update me on whether or not the package was picked up and suggestions on how they could help resolve the issue.
PEDRO
17 February 2016
DHL Express Worldwide
P
Shiped a book
Sam Tang
17 February 2016
DHL Express Worldwide
Hi Sam,<br/><br/>Thank you for your feedback it's important to us. <br/>We're pleased to hear that you like our personal shopper service.<br/>Have a great week and we look forward to taking care of more parcels for you soon.<br/><br/>Kind Regards,<br/>Janet.
ST
I like the personal shopper service provided by forward2me and will definitely use it again if I am buying goods from UK sellers who only sell to customers with an UK credit card and address.
Basa1959
17 February 2016
DHL Express Worldwide
Hi Steven,<br/><br/>Many thanks for your kind comments. <br/>The team work hard to provide the best service we possibly can so we appreciate you letting us know that we are achieving this.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
B
Look the cost of shipping is not cheap, but let's be realistic sometimes he just have to have something from the UK or you cannot even get the product anywhere else. When that happens and the company does not even ship direct...who ya gonna call...Okay meant to be funny, but seriously use forward2me...there are choices but really honestly you've tried the rest now try the best, fast efficient and C/s was excellent.
Rasmus Ek
16 February 2016
DHL Express Worldwide
RE
Rekommenderar de varmt, snabb service utan några konstigheter
Hi,<br/><br/>I've translated your comments for others to see..<br/>''Recommend the hot, fast service without any weirdness''<br/>We're really pleased that you like our service.<br/>Thank you for letting us know.<br/><br/>Kind Regards,<br/>Janet.
Mark Hehir
16 February 2016
DHL Express Worldwide
Hi Mark,<br/><br/>Thank you for letting us know - appreciated.<br/><br/>Kind Regards,<br/>Janet.
MH
Good service
Ada
16 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for your kind comments and for recommending us to your friends.<br/>Have a great week.<br/><br/>Kind Regards,<br/>Janet.
A
Always professional and provides the best service forward experience. extremely happy with the level and proficiency of F2me. I have recommended to friends and will use them again!
Chris
16 February 2016
DHL Express Worldwide
Hi,<br/><br/>Many thanks for letting us know - your feedback is important to us.<br/><br/>Kind Regards,<br/>Janet.
C
Super fast shipping, great prices!
Good communication, competitive pricing, and very very fast delivery!!! Excellent service and they will be my go-to shipper from the UK!