Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Karyn Bouldin
28 April 2016
Untracked Budget
KB
I used the cheapest means to try this out and I got my 3 tins very quickly in perfect condition. Since it all worked out so well I will be back with bigger shipments. I am THRILLED that Forward2Me offers this way for people in the US to be able to get some of the lovely items we can't get any other way. Thank you for what you do. I was upset to see what I wanted to have with no way of getting the things. I lived in England for 3 years and have British tastes. Thank you so very much.
Yuting Zhao
27 April 2016
DHL Express Worldwide
Hi,
<br/>
That's good to hear./
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's good to hear./
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
YZ
Very fast delivery!
Håvard
27 April 2016
DHL Economy Select
Hi,
<br/>
That's really great to hear - it's exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - it's exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
H
Fast shipping and great choice of shipping company.
Lilian
27 April 2016
forward2me basic
Hi,
<br/>
I'm pleased to hear that you are happy with our service.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
<br/>
I'm pleased to hear that you are happy with our service.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
L
I was very happy to receive my photobook so quickly and wrapped so carefully.
KONSTADINOS
27 April 2016
DHL Economy Select
Hi,
<br/>
That's really good to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear, thank you for letting us know.
<br/>
Kind Regards,
Janet.
K
EXCELLENT SERVICE. VERY GOOD CHOICE.
Wilhelm
27 April 2016
Untracked Budget
Hi,
<br/>
Thank you for letting us know, that's really great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know, that's really great to hear.
<br/>
Kind Regards,
Janet.
W
Fast, reliable, fair prices
Tobias Bouma
26 April 2016
Untracked Budget
TB
Slightly more expensive than need be, but given the many many shipping options there's no reason for real complaint. I do wish to note that shipping time estimates are surprisingly accurate!
Jay
26 April 2016
UPS Standard Single
Hi,
<br/>
Thanks for letting us know, that's great to hear!
Have a great day.
<br/>
Kind Regards,
Janet.
<br/>
Thanks for letting us know, that's great to hear!
Have a great day.
<br/>
Kind Regards,
Janet.
J
Quick signup, instantly had my mailing address. Simple to use. My first delivery saved me 100€.
Maine
26 April 2016
DHL Express Worldwide
M
This company has great customer service and they get your package to you as soon as possible it may be a little pricey but if that's what it takes to get something you really want I'm down with it.
Erica
26 April 2016
DHL Express Worldwide
Hi,
<br/>
Great News! Thank you.
<br/>
Kind Regards,
Janet.
<br/>
Great News! Thank you.
<br/>
Kind Regards,
Janet.
E
Forward2me was awesome. My package was shipped very quickly and arrived in perfect condition.
H.S. Haak
26 April 2016
DHL Economy Select
HH
Fast, efficient and personal. I will use the service again.
Hi,
<br/>
Thank you for letting us know - we appreciate you taking the time to let us know.
<br/>
With Best Regards,
Janet.
<br/>
Thank you for letting us know - we appreciate you taking the time to let us know.
<br/>
With Best Regards,
Janet.
Michelle
26 April 2016
DHL Express Worldwide
Hi,
<br/>
Many thanks for the great feedback - it';s great to hear that you've enjoyed the forward2me experience.
Thank you for letting us know.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for the great feedback - it';s great to hear that you've enjoyed the forward2me experience.
Thank you for letting us know.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
M
Forward2me is a great company and I would recommend this company to everybody. Customer service was very helpful and answered every question I had. Great Customer service. Thank you!! Very fast delivery! Will use this company again.
AUGUSTIN
26 April 2016
DHL Express Worldwide
Hi,
<br/>
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
<br/>
Kind Regards,
Janet.
A
everything goes well
Thomas
25 April 2016
Untracked Budget
Hi,
<br/>
Many thanks for your recommendation - we really appreciate it.
It's great to hear that you like our service.
<br/>
Best Regards,
Janet.
<br/>
Many thanks for your recommendation - we really appreciate it.
It's great to hear that you like our service.
<br/>
Best Regards,
Janet.
T
They have reasonable prices and very quick forwarding of packages from vendors who either can't or won't ship to the USA. I'd recommend this service to anyone who could use a UK mailing address.
Caroline
25 April 2016
DHL Express Worldwide
Hi,
<br/>
Thank you for letting us know that the service was super fast & efficient to the Bahamas, that's great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know that the service was super fast & efficient to the Bahamas, that's great to hear.
<br/>
Kind Regards,
Janet.
C
Delivery to the Bahamas was super fast and efficient!
Camille Matta
25 April 2016
DHL Express Worldwide
CM
strongly recommend to have more shipping options even within the same courier. for Example, UPS has 3 levels of shipping and only one of them is allowed.
Martyn
25 April 2016
Untracked Budget
Hi,
<br/>
That's great to hear as it's exactly what we aim for.
Thank you for letting us know.
Kind Regards,
Janet.
<br/>
That's great to hear as it's exactly what we aim for.
Thank you for letting us know.
Kind Regards,
Janet.
M
Fast, simple and unfussy website tool and process.
Robert
24 April 2016
UPS Express Saver
Hi,
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
R
Exactly what I needed. Their service was fast and secure. Bought a product from a UK company, had it shipped to LA, arrived within the week.
Stelios
24 April 2016
UPS Standard Single
Hi,
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
S
Everything was great. I will use then again
Angel
24 April 2016
UPS Express Saver
Hi,
<br/>
Many thanks for letting us know.
We look forward top taking care of your parcels, again, very soon.
<br/>
Kind Regards,
Janet.
<br/>
Many thanks for letting us know.
We look forward top taking care of your parcels, again, very soon.
<br/>
Kind Regards,
Janet.
A
Extremely fast and reliable!
jacob
23 April 2016
DHL Express Worldwide
Hi,
<br/>
Thank you for feeding back to us. Your comments are important to us.
<br/>
If we see that a customer has maybe not chosen the most efficient and cost effective way of shipping we do our very best to intervene and provide help and advice just as we did here.
<br/>
Glad that is has helped.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
<br/>
Thank you for feeding back to us. Your comments are important to us.
<br/>
If we see that a customer has maybe not chosen the most efficient and cost effective way of shipping we do our very best to intervene and provide help and advice just as we did here.
<br/>
Glad that is has helped.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
J
They got in contact with me and figured out the best option instead of what I chose. Helped me to get exactly what I wanted!
Yiannis Kontarinis
23 April 2016
DHL Economy Select
YK
Πολύ καλή υπηρεσία και άριστη εκτέλεση όλης της διαδικασίας.
lucy
23 April 2016
DHL Express Worldwide
Hi,
<br/>
Many thanks for letting us know.
We look forward to helping you out again very soon.
<br/>
Best Regards,
Janet.
<br/>
Many thanks for letting us know.
We look forward to helping you out again very soon.
<br/>
Best Regards,
Janet.
L
rápidos y muy profesionales!!!
Dan
23 April 2016
DHL Express Worldwide
Hi,
<br/>
Thank you! That's great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you! That's great to hear.
<br/>
Kind Regards,
Janet.
D
Amazing service
Kenna
23 April 2016
DHL Express Worldwide
Hi,
<br/>
That's really great to hear.
<span>Thank you so much for letting us know.</span><br/>
<span>Have a great week.</span><br/>
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear.
<span>Thank you so much for letting us know.</span><br/>
<span>Have a great week.</span><br/>
<br/>
Kind Regards,
Janet.
K
Very responsive. Got our package 2 days after they received it. Excellent.
Lance
22 April 2016
UPS Express Saver
L
Wonderful service!!! Kept me updated with all developments, and any questions I had were answered promptly. Definitely will be using their services again!
Spyridon
22 April 2016
DHL Economy Select
S
Very helpful customer service staff and amazingly speedy parcel processing & forwarding! Will definitely use again!
Unverified Customer
22 April 2016
Unknown Shipment Details
Very kind staff, reliable and affordable service
Zisis
22 April 2016
UPS Express Saver
Z
Πολύ γρήγοροι και φθηνότεροι.
Marton Sagi
22 April 2016
DHL Express Worldwide
MS
Registration and usage are straightforward. Delivery is quick and reliable (at least with DHL provider). Pricing is fair. Altogether I was satisfied with their services.
Alexandra Leece
22 April 2016
TNT Express Non-Docs
AL
Very fast, professional service.
Peter Hall
22 April 2016
DHL Express Worldwide
PH
Simple and easy to use, ho troubles at all, thank you.
Johanna K Jones
22 April 2016
DHL Express Worldwide
JKJ
Great service! Prompt, excellent communication. Shipped my package the same day it was received... within an hour of closing.
Maarten
22 April 2016
DHL Express Worldwide
M
Package arrived (UK -> Oz) within days!
Giannis
21 April 2016
UPS Standard Single
G
Excellent communication and packaging!
patrick johansen
21 April 2016
DHL Express Worldwide
PJ
they did a good job in getting my parts to me fast to the USA. with out any hassel
tee
21 April 2016
DHL Express Worldwide
T
fast service, very communitive, and reliable
Mark
20 April 2016
DHL Express Worldwide
M
Excellent service as always, super fast and efficient.
Many thanks.
Many thanks.
Aliana Gertrude
20 April 2016
DHL Express Worldwide
AG
Excellent services. Package arrived early and in good condition
Melissa Moller
20 April 2016
DHL Express Worldwide
MM
Really impressed with how smooth and quick it all went.
Han
20 April 2016
DHL Express Worldwide
H
Excellent service. Prompt shipment and status updates were appreciated.
april
20 April 2016
DHL Express Worldwide
A
The service responded right away when my shipment had arrived at their destination. Although I do feel that the price for shipment is a little more on the expensive side. Overall the service that was provided was very good.
Kindra
20 April 2016
DHL Express Worldwide
K
As far as excellent for the service.. quick delivery after payment cleared... very recommended forwarder.. thanks too the staff too..
Travis
20 April 2016
DHL Express Worldwide
T
The service was awesome. Fast, reliable and I was able to ship to Miami from the uk. I love my UK release only sneakers and the attention has been awesome all day. Definitely would be shipping more though you guys
Liam
20 April 2016
DHL Express Worldwide
L
Amazing service, prompt turnaround of items, fantastic communication, shipped out within a day of arrival at the warehouse.
Jason
19 April 2016
DHL Express Worldwide
J
Can't ask for it to ship any faster than what it did. Highly Recommend Forward 2 Me services.
Adrian Quintyne
19 April 2016
DHL Express Worldwide
Many thanks for your feedback. I'm really sorry to hear that your items have been damaged in transit. Typically we identify items on reception to see if they need additional packaging and either it's done whilst the package is being booked into the customer’s account or we notify the customer that work is required and it's done afterwards. It would appear on this occasion that we have not followed our procedures correctly and for that I apologize. I would very much like to make amends for this oversight so if you can please contact me at info@forward2me.com and if possible send me photographs of the damage I can both share this with the team as a lessons learnt and also look to see how you can be suitably compensated.
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
AQ
Both lights were broken at the edges. I had to super glue the pieces back into place. No bubble wrap or extra padding for shipping fragile items was added. I would think that this addition would be necessary especially on international shipping
Esam Atif
19 April 2016
DHL Express Worldwide
Hi,
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
EA
It was an amazing experience dealing with forward2me.com. Until the parcel was with suppliers courier, I was doubtful whether I will receive it or not; but as soon as the parcel was with forward2me, I felt it was at home.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Rashed
19 April 2016
DHL Express Worldwide
Hi,
That's really great to hear - thank you.
Kind Regards,
Janet.
That's really great to hear - thank you.
Kind Regards,
Janet.
R
Amongst many service providers worldwide, I consider Forward2Me being the best at what they do.. Very happy and content with them.
Hang
19 April 2016
DHL Express Worldwide
Hi,
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
H
Very straight forward to use your service.
<br/>
That's really great to hear. I'm really happy that we've been able to solve a problem for you enabling you to buy those things that you miss from the UK.
<br/>
We look forward to taking care of your larger shipments in the near future.
<br/>
Kind Regards,
Janet.