customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Melissa Moller
20 April 2016
DHL Express Worldwide
MM
Really impressed with how smooth and quick it all went.
Han
20 April 2016
DHL Express Worldwide
H
Excellent service. Prompt shipment and status updates were appreciated.
april
20 April 2016
DHL Express Worldwide
A
The service responded right away when my shipment had arrived at their destination. Although I do feel that the price for shipment is a little more on the expensive side. Overall the service that was provided was very good.
Kindra
20 April 2016
DHL Express Worldwide
K
As far as excellent for the service.. quick delivery after payment cleared... very recommended forwarder.. thanks too the staff too..
Travis
20 April 2016
DHL Express Worldwide
T
The service was awesome. Fast, reliable and I was able to ship to Miami from the uk. I love my UK release only sneakers and the attention has been awesome all day. Definitely would be shipping more though you guys
Liam
20 April 2016
DHL Express Worldwide
L
Amazing service, prompt turnaround of items, fantastic communication, shipped out within a day of arrival at the warehouse.
Jason
19 April 2016
DHL Express Worldwide
J
Can't ask for it to ship any faster than what it did. Highly Recommend Forward 2 Me services.
Adrian Quintyne
19 April 2016
DHL Express Worldwide
AQ
Both lights were broken at the edges. I had to super glue the pieces back into place. No bubble wrap or extra padding for shipping fragile items was added. I would think that this addition would be necessary especially on international shipping
Many thanks for your feedback. I'm really sorry to hear that your items have been damaged in transit. Typically we identify items on reception to see if they need additional packaging and either it's done whilst the package is being booked into the customer’s account or we notify the customer that work is required and it's done afterwards. It would appear on this occasion that we have not followed our procedures correctly and for that I apologize. I would very much like to make amends for this oversight so if you can please contact me at info@forward2me.com and if possible send me photographs of the damage I can both share this with the team as a lessons learnt and also look to see how you can be suitably compensated.
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
I look forward to hearing back from you soon
<br/>
Kind regards,
Nigel Kelsall
Operations Manager
Esam Atif
19 April 2016
DHL Express Worldwide
EA
It was an amazing experience dealing with forward2me.com. Until the parcel was with suppliers courier, I was doubtful whether I will receive it or not; but as soon as the parcel was with forward2me, I felt it was at home.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Amazing customer support. As it was my first time dealing with them, I queried them every now & then and they satisfied every single of my query (pre/post and during service) without any hesitation. Thank you Liga.
I was expecting to be charged a lot for such a wonderful service, but to my surprise the charges were really very reasonable.
Hi,
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
I'm really pleased to hear that you thought our service was amazing.
<br/>
We try really hard to treat our customers and their goods as if they are our own to give you confidence in what we do.
We look forward to taking great care of more of your parcels very soon.
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
Rashed
19 April 2016
DHL Express Worldwide
R
Amongst many service providers worldwide, I consider Forward2Me being the best at what they do.. Very happy and content with them.
Hi,
That's really great to hear - thank you.
Kind Regards,
Janet.
That's really great to hear - thank you.
Kind Regards,
Janet.
Hang
19 April 2016
DHL Express Worldwide
H
Very straight forward to use your service.
Hi,
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's exactly what we aim to achieve - thank you for letting us know.
<br/>
Kind Regards,
Janet.
D
19 April 2016
DHL Express Worldwide
D
Very fast shipping but expensive.
Ryan Simmons
19 April 2016
DHL Express Worldwide
RS
Item arrived at lightning speed exactly as advertised and in pristine condition. Very impressed by how easy it was to use this service. I will definitely use Forward2Me again in the future!
Hi,
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
Rusty
19 April 2016
DHL Express Worldwide
R
Legit af! :)
Amari Williams
19 April 2016
DHL Express Worldwide
AW
Phenomenal job... Fast shipping... Great service and company... Also 100% trautworthy... Thank you guys for everything!!
Hi,
<br/>
That's really good to hear - our team work really hard to do a good job and exceed customer expectations.
Thank you for letting us know. I'll pass your kind words to the team.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear - our team work really hard to do a good job and exceed customer expectations.
Thank you for letting us know. I'll pass your kind words to the team.
<br/>
Kind Regards,
Janet.
William Conn
18 April 2016
DHL Express Worldwide
WC
Quick service, good price. A small poster in my package came folded, don't know if f2me did it or the original shippers.
Robert Mclean
18 April 2016
UPS Express Saver
RM
On time. Zero hazzle and quick response to all questions. Can't ask for much more.
Hi,
<br/>
Fantastic news! Thank you so much for letting us know.
This is exactly what we aim to achieve.
<br/>
Kind Regards,
Janet.
<br/>
Fantastic news! Thank you so much for letting us know.
This is exactly what we aim to achieve.
<br/>
Kind Regards,
Janet.
Muhammad
18 April 2016
DHL Express Worldwide
M
Very good, and timely sent without any delay
Malik
17 April 2016
UPS Express Saver
M
Quick response to my emails as well as very fast delivery. A great experience for my first time.
Hi,
<br/>
That's really great to hear.
Thank you for letting us know.<br/>
<br/>
Kind Regards,
Janet.
<br/>
<br/>
That's really great to hear.
Thank you for letting us know.<br/>
<br/>
Kind Regards,
Janet.
<br/>
Keavan
17 April 2016
DHL Express Worldwide
K
As a first time user, I was a little nervous, and as a sneaker enthusiast, I was impatient and excited... I am ABSOLUTELY AMAZED how fantastic the forward2me team is... I still don't know how they did it, but my package was received, I was notified, I paid, and within an hour my package was back out for delivery, I GOT MY SNEAKERS THE NEXT DAY!!!! It takes longer for a package to get to me in NY from California:.. Quadruple A plus for these guys!!!!
Hi,
<br/>
I'm really pleased to hear that everything has worked well for you.
<br/>
The team work hard to achieve a quick turn around time so it's great to hear that we're achieving that.
We look forward to processing more parcels for you very soon.
<br/>
In the meantime have a great week!
<br/>
Kind Regards,
Janet.
<br/>
I'm really pleased to hear that everything has worked well for you.
<br/>
The team work hard to achieve a quick turn around time so it's great to hear that we're achieving that.
We look forward to processing more parcels for you very soon.
<br/>
In the meantime have a great week!
<br/>
Kind Regards,
Janet.
bruno
16 April 2016
UPS Standard Single
B
hello 〷◠‿◠〷
I had 2 parcels of England to France they are arrived with the single UPS was quick 3 to 4 days!
merçi has a large forward2me for their wonderful service and so convenient *•.¸¸.•*`*•.¸¸✿ ✩
kiss from France (ﾙ*´ｰ`ﾘ)
bruno
I had 2 parcels of England to France they are arrived with the single UPS was quick 3 to 4 days!
merçi has a large forward2me for their wonderful service and so convenient *•.¸¸.•*`*•.¸¸✿ ✩
kiss from France (ﾙ*´ｰ`ﾘ)
bruno
Hi,
<br/>
Many thanks for your great and very pleasant feedback.
<br/>
I'm really pleased to hear that you thought our service was wonderful - thank you for letting us know.
<br/>
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
Many thanks for your great and very pleasant feedback.
<br/>
I'm really pleased to hear that you thought our service was wonderful - thank you for letting us know.
<br/>
In the meantime have a great week.
<br/>
Kind Regards,
Janet.
<br/>
isaiah
16 April 2016
DHL Express Worldwide
I
Help was rendered very quickly and effectively by liga
WC
16 April 2016
UPS Express Saver
W
This is the premier forwarding company hands down. It is a smooth operation to deal with. Haven't had a single problem yet. It is automated and super easy to use.
Hi,
<br/>
Great news! Thank you so much for letting us know that you enjoyed the experience. This is exactly what we aim for.
<br/>
Have a great week!
<br/>
Kind Regards,
Janet
<br/>
Great news! Thank you so much for letting us know that you enjoyed the experience. This is exactly what we aim for.
<br/>
Have a great week!
<br/>
Kind Regards,
Janet
Rosco
16 April 2016
DHL Express Worldwide
R
I used the forwarding service from Ebay UK to Sweden. It was smooth and quick. You get notification about each step, you can track and it was not on a horror price. Small box below 3 kg, 50 GBP value costed 36 GBP, which is OK.
Hi,
<br/>
Thanks for taking the time to provide feedback, it's important to us.
<br/>
Glad you liked our service.
<br/>
Kind Regards,
Janet.
<br/>
Thanks for taking the time to provide feedback, it's important to us.
<br/>
Glad you liked our service.
<br/>
Kind Regards,
Janet.
Derek
16 April 2016
DHL Express Worldwide
D
Delivered quickly once I got the notification of received package and to make shipping selection to ship out.
Hi,
<br/>
Many thanks for taking the time to feedback to us - we appreciate it.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
<br/>
Many thanks for taking the time to feedback to us - we appreciate it.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
<br/>
Patrick Bretherton
16 April 2016
DHL Express Worldwide
PB
Great service, would absolutely use again.
Hi,
<br/>
That's really great to hear - we look forward to looking after your parcels again very soon.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - we look forward to looking after your parcels again very soon.
<br/>
Kind Regards,
Janet.
Johan
15 April 2016
DPD Classic
J
Mycket snabbt och smidigt!
Hi,
<br/>
That's brilliant! Exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's brilliant! Exactly what we aim for.
Thank you for letting us know.
<br/>
Kind Regards,
Janet.
Margaret Pratley
15 April 2016
DHL Express Worldwide
MP
Thank you. you provided a very efficient service but it is very expensive to post to Australia. One cotton dress at $63 AUD is something to think about.
Astrid
15 April 2016
forward2me basic
A
I have found this service to be fast and efficient. The only thing I would have liked better is if my package had been sent with a tracking number.
oliver bonello
15 April 2016
forward2me basic
OB
excellent service
Hi,
<br/>
That's great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
Philipp Rieger
15 April 2016
DHL Express Worldwide
PR
Everything went as expected. forward2me's web interface is neat, in my opinion. I'll definitely use the service again if I ever have to order goods from the UK which aren't shipped to Switzerland directly.
Hi,
<br/>
Thank you for letting us know - your feedback is important to us.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know - your feedback is important to us.
<br/>
Have a great week.
<br/>
Kind Regards,
Janet.
Frank Camera
15 April 2016
DHL Express Worldwide
FC
Great service!
Hi,
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Fabulous! Thanks for letting us know.
<br/>
Kind Regards,
Janet.
Alex
15 April 2016
DHL Express Worldwide
A
My item was shipped the same day it arrived at t the warehouse and it arrived faster than expected.
Hi,
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
Johnster
15 April 2016
DHL Express Worldwide
J
Tried my first transaction with them. It was fast for the status update.. Responds to email quickly also. They have option to place your declared value. That saves me from import tax in my location. Alright!
Elena
15 April 2016
DHL Express Worldwide
E
Ottimo
Gary Brockett
15 April 2016
DHL Express Worldwide
GB
The service is okay, but they need to increase cheaper options of sending. I'd still pay a few pounds more for the option of normal Royal Mail recorded delivery...
Mattias Lyrén
14 April 2016
DHL Economy Select
ML
Very good customer service and fast shipping.
Highly recommended and will use again when needed!
Highly recommended and will use again when needed!
Arjan
14 April 2016
Untracked Budget
A
I opted for the cheapest shipping option, it arrived within 10 days. Very satisfied as always !
Graeme
14 April 2016
DHL Express Worldwide
G
I have used the service a number of times and it's been very good every time. Everything is quickly sorted out and shipped, and I've never had problems.
Dempsey
14 April 2016
DHL Express Worldwide
D
First time using forward2me and I am very impressed!! It took two days to get from the UK to get deliverd to me in Utah in the USA. And for only $50!!
Seanne
13 April 2016
DHL Express Worldwide
S
Really fast and efficient. Was able to see where parcel was at all times through tracking. Just needs to be cheaper and I would use more often. Was easy to set up. Would recommend this service to others.
Jan
13 April 2016
DHL Express Worldwide
J
De håller vad de lovar.Snabbhet beror på vilken posthantering man völjer.
Stephen Cavernelis
13 April 2016
UPS Express Saver
SC
Absolutely brilliant. Quick to respond to emails and a fast and efficient service.
Franco Alberto Cardillo
13 April 2016
DHL Economy Select
FAC
I cannot believe how fast they are in processing the packages. Reasonable prices, fast, trustworthy: use their service without any worry!
Erin Mason
12 April 2016
DHL Express Worldwide
EM
Great! Helpful service team and extremely fast turnaround time. I'm impressed and will use again!
Richard
12 April 2016
DHL Express Worldwide
R
One of the best! Fast service & great communication. I would definitely recommend them to anyone looking for a forwarding service.
Ksenia Babiarz Usenko
12 April 2016
DHL Economy Select
KBU
The parcel has been sent to me the same day. I'm happy with excellent communication and solutions they proposed to me. Without hesitation I'll recommend this forwarding service. I also wish they could provide cheaper shipping methods (like Royal Mail Sign-in). Thank you !
Tiago
12 April 2016
DHL Economy Select
T
perfect! 5* star customer support and very reliable.
Wilson
12 April 2016
DHL Economy Select
W
um serviços óptimo, rápido e eficaz que é o que quer. Já usei 3 vezes e estou muito satisfeito
Magnus
12 April 2016
DHL Economy Select
M
Very fast and good service