Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Maria
17 May 2016
DHL Express Worldwide
M
Fast and convinient. Maybe not so cheap, but worth it. Used this service twice, and can say that I am satisfied. Would highly recommend.
Sixbells
17 May 2016
DHL Express Worldwide
S
This is a great service. Fast, reliable and good value.
Hi,
<br/>
That's really good to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear - thank you for letting us know.
<br/>
Kind Regards,
Janet.
Jose Choy
17 May 2016
DHL Express Worldwide
JC
You used the same box as amazon, it was a bit tight, be aware that electronic parts are delicate items. The online system to repack the delivery is very convenient.
Nurul
17 May 2016
DHL Express Worldwide
N
I never thought I would have such a great service from a forwarder. As long I know, and after use plenty service from overseas, many forwarder will update incoming packages within 1-2 business days. But forward2me did great jobs! They usually update incoming package and ship in the same day after I make payment. If you have any problems, their staffs will pay attention and solve it within few hours. Five stars speed, service, and satisfaction. I hope they will open branch for forwarder to shop from USA too :D
Hi,
<br/>
Thank you for taking the time to feedback to us.
We are continuously striving to improve and refine things so it's lovely to hear when we are getting it right.
I will ensure that the team see this - they will appreciate it as they work hard to achieve the outcome that you describe.
Thank you once again.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for taking the time to feedback to us.
We are continuously striving to improve and refine things so it's lovely to hear when we are getting it right.
I will ensure that the team see this - they will appreciate it as they work hard to achieve the outcome that you describe.
Thank you once again.
<br/>
Kind Regards,
Janet.
Michelle Johnstone
16 May 2016
DHL Express Worldwide
MJ
Great service, good communication, super fast delivery but found the delivery fee quite expensive
R
15 May 2016
DHL Economy Select
R
EN: *easy registration *fast information about now shipment *super fast shipment after payment -would be great to have more forward options (cheaper)
DE: einfache registriertung, schnelle Information über eine neue Sendung, sehr schneller Versand nach Zahlung -eine günstigere Weiterleitungsoption würde großartig sein
DE: einfache registriertung, schnelle Information über eine neue Sendung, sehr schneller Versand nach Zahlung -eine günstigere Weiterleitungsoption würde großartig sein
Cristian
15 May 2016
DPD Classic
C
Really good service. Received my parcel really in short time, i used the service ''combine and repack'', all my merchandise was really nice packed. I will strongly recommend their services to all my friends.
Hi,
<br/>
That's really good news - thank you so much.
Have a great week.
<br/>
Kind Regards,
Janet.
<br/>
That's really good news - thank you so much.
Have a great week.
<br/>
Kind Regards,
Janet.
Hanaa
15 May 2016
UPS Express Saver
H
I was given a choice between DHL and UPS and I chosed UPD although it was more expensive because it was mentioned that I will recieve the package in 2 days but DHL the cheaper in 6 days.
But, I recieved the package in 6 days. I was misslead by the provided information.
But, I recieved the package in 6 days. I was misslead by the provided information.
Trond
14 May 2016
DHL Economy Select
T
Quick and efficient delivery. Easy to use.
Anastasia Daskalaki
14 May 2016
DHL Express Worldwide
AD
Service as promised
Tim
14 May 2016
DHL Express Worldwide
T
One of the best forwarding services I've ever used.
Sarah
13 May 2016
DHL Express Worldwide
S
Forward2me is absolutely fantastic! They were efficient, prompt, and highly courteous.
Hi,
<br/>
Thank you for your kind words and taking the time to tell us. It's appreciated.
We look forward to taking care of more parcels for you in the near future.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for your kind words and taking the time to tell us. It's appreciated.
We look forward to taking care of more parcels for you in the near future.
<br/>
Kind Regards,
Janet.
Eric
12 May 2016
DHL Express Worldwide
E
Your communication and quick turnaround is amazing. The only thing that keeps me from providing an excellent rating is I had two boxes could have been shipped separately. This would have allowed me to avoid import taxation as we have a limit of $800 USD per shipment. These two boxes each had invoices, so they did not need to be sent together. I was not aware of this.
John Stanning
12 May 2016
DHL Express Worldwide
JS
Very prompt and efficient service.
Unverified Customer
12 May 2016
Unknown Shipment Details
Incredibly reliable and wonderful customer service, I am never disappointed with this company ! Highly recommend.
Tommi
12 May 2016
UPS Standard Single
T
I am very pleased with their service and glad to have found them....they are excellent and their service is on point!!
N de Kock
12 May 2016
DHL Express Worldwide
NDK
Excellent service! 3 custom offices and 8,000km in less than 48 hours with very prompt email responses! I highly recommend this service!
John
12 May 2016
DHL Express Worldwide
J
Service was fast and reasonably priced.
Alexandre Cavaleri
11 May 2016
DHL Express Worldwide
AC
No tax or fees on parcel, came quickly and was in perfect state
Simon
11 May 2016
DPD Classic
S
Easy service, works effective
Stefan
11 May 2016
DHL Express Worldwide
S
Highly recommend, professional trusting company, the real deal, quick and on-time shipping estimates, excellent easy use system, I will definitely be back to ship through again.
Hi,
That's really good to hear and exactly what we aim for so thank you for letting us know.
Have a great week.
Kind Regards,
Janet.
That's really good to hear and exactly what we aim for so thank you for letting us know.
Have a great week.
Kind Regards,
Janet.
Tim
11 May 2016
UPS Express Saver
T
Great experience! Will use them again!
Hi,
Fantastic news! Thank you.
Kind Regards,
Janet.
Fantastic news! Thank you.
Kind Regards,
Janet.
Hi,
<br/>
Thank you for letting us know - that's great to hear.
<br/>
Kind Regards,
Janet.
<br/>
Thank you for letting us know - that's great to hear.
<br/>
Kind Regards,
Janet.
Paula Russell
10 May 2016
DHL Express Worldwide
Hi,
<br/>
That's really good to hear - thank you for letting us know.
Hope you have a great week.
<br/>
Kind Regards,
Janet.
<br/>
That's really good to hear - thank you for letting us know.
Hope you have a great week.
<br/>
Kind Regards,
Janet.
PR
Package received and forwarded with DHL to Australia same day - Wednesday. Delivered to my address by Austpost 9am following Monday. Excellent service with tracking all the way.
Feroze
10 May 2016
Untracked Budget
Hi,
<br/>
Great recommendation - thank you
<br/>
Kind Regards,
Janet.
<br/>
Great recommendation - thank you
<br/>
Kind Regards,
Janet.
F
I received the item I bought from a UK seller in 10 business days using forward2me's untracked, budget service. I recommend that service to anyone who wants to receive small, low cost items from UK sellers that do not ship internationally.
mike
10 May 2016
DHL Express Worldwide
Hi,
Thank you for letting us know - we aim to please :-)
Have a great week.
Kind Regards,
Janet.
Thank you for letting us know - we aim to please :-)
Have a great week.
Kind Regards,
Janet.
M
very very good service, thank you . I will be using again
simon
10 May 2016
DHL Express Worldwide
Hi,
<br/>
Fantastic! - Thank you for letting us know.
<br/>
Kind Regards,
Janet.
<br/>
Fantastic! - Thank you for letting us know.
<br/>
Kind Regards,
Janet.
S
Excellent as usual!
Cosmin
10 May 2016
Untracked Budget
C
KInd of expensive...
Elizabeth
10 May 2016
DHL Express Worldwide
E
2 days to Australia?! We can't even get a letter delivered from the same suburb in that time. Well done!
Hi,
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
Jakob
10 May 2016
DHL Express Worldwide
Hi,
<br/>
That's great - exactly as we want it to be.
Thank you so much for taking the time to let us know.
<br/>
Kind Regards,
Janet.
<br/>
That's great - exactly as we want it to be.
Thank you so much for taking the time to let us know.
<br/>
Kind Regards,
Janet.
J
Good communication and fast delivery.
Damian Brugman
10 May 2016
DHL Express Worldwide
Hi,
<br/>
That's great, thank you for letting us know.
<br/>
All the best
Janet.
<br/>
That's great, thank you for letting us know.
<br/>
All the best
Janet.
DB
Fast Friendly service
Anne-Maree
10 May 2016
DHL Express Worldwide
A
Really speedy and efficient; I will definitely use the service again.
Anton Martins
09 May 2016
DHL Economy Select
AM
I am very satisfied. Outstanding customer service.
Dania
09 May 2016
DHL Express Worldwide
D
Great service
Ahmed
09 May 2016
DHL Express Worldwide
A
Excellent service, highly recommend it.
Veikko
07 May 2016
DHL Express Worldwide
V
Little bit pricey, but worth every penny. Customer service was very helpful and answered to my emails quickly. Good job!
Lars
07 May 2016
DHL Express Worldwide
L
Delivery day to day to Denmark which is quite fast, and in some cases even faster then Danish national postal service.
Kirin McKenna
07 May 2016
DHL Express Worldwide
KM
Wonderful service. Great for those of us living in the States loving some of those EU only shops! So happy with my purchase and the service provided by Forward 2 Me. Definitely recommend!
Lothar Demaré
07 May 2016
DHL Economy Select
LD
It was easy to sign up, I only struggled a while to find out which information I should put where. I had no problems with forwarding a package to Germany. It was hard to find this kind of service. I always googled how to send a package from UK to Ger or pick up service from uk to ger, but that's not a fault of forward 2 me.
Natalia
07 May 2016
DHL Express Worldwide
N
Great fast service
Evrim Engin
07 May 2016
DHL Express Worldwide
EE
very rapid, the article was shipped the same day they received it. I will be definitely using their service again!
Unverified Customer
07 May 2016
Unknown Shipment Details
The shipping cost is ridiculous high,
I wont come back again
I wont come back again
Hello,
<br/>
I'm sorry to hear that you are dissatisfied with the service. We try our very best to keep our shipping prices as low as possible whilst still providing an excellent customer service experience.
<br/>
I hope you will reconsider using our service again and if you do would recommend that you contact our customer services team for a quotation first to understand the cost before you commit to purchasing an item.
<br/>
Kind regards,
Nigel Kelsall<br/>
<br/>
I'm sorry to hear that you are dissatisfied with the service. We try our very best to keep our shipping prices as low as possible whilst still providing an excellent customer service experience.
<br/>
I hope you will reconsider using our service again and if you do would recommend that you contact our customer services team for a quotation first to understand the cost before you commit to purchasing an item.
<br/>
Kind regards,
Nigel Kelsall<br/>
Gábor
06 May 2016
Untracked Budget
G
Very fast and professional.
Berit Rosenfeldt
06 May 2016
DPD Classic
BR
Hurtig og effektiv
Marius
06 May 2016
DHL Express Worldwide
M
Excellent service. Quick responses. Very quick delivery, literally ONE DAY to my country(Romania). But expensive at £31 including VAT. I would have liked a slower tracked shipping method as I wasn't in a hurry.
Larry
05 May 2016
DHL Express Worldwide
L
This is an excellent service, it's impossible to buy car parts on EBay with out it, that said it is very expensive and I'm sure they have overhead.
Yulia
05 May 2016
Untracked Budget
Y
Excellent service, prompt dispatch, very happy :)
peter wockatz
05 May 2016
DHL Economy Select
PW
Pricey, but flawless service.
Junior Paolo
05 May 2016
DHL Express Worldwide
JP
great service
Nguyen
05 May 2016
DHL Express Worldwide
N
Thank you for your quick service, would be appreciated if standard shipping is available.
Joaquim
04 May 2016
UPS Standard Single
J
Serviço bem prestado, rápido e com boa oferta de transportadoras.