customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.793726538143%
4
2.5450149519628%
3
1.0498186676847%
2
0.68079149965006%
1
1.7433352420945%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
NDK
Excellent service! 3 custom offices and 8,000km in less than 48 hours with very prompt email responses! I highly recommend this service!
Unknown Country
DHL Express Worldwide
J
Service was fast and reasonably priced.
Unknown Country
DHL Express Worldwide
AC
No tax or fees on parcel, came quickly and was in perfect state
Unknown Country
DPD Classic
S
Easy service, works effective
Unknown Country
DHL Express Worldwide
S
Highly recommend, professional trusting company, the real deal, quick and on-time shipping estimates, excellent easy use system, I will definitely be back to ship through again.
forward2me
Hi,
That's really good to hear and exactly what we aim for so thank you for letting us know.
Have a great week.
Kind Regards,
Janet.
Unknown Country
UPS Express Saver
T
Great experience! Will use them again!
forward2me
Hi,
Fantastic news! Thank you.
Kind Regards,
Janet.
forward2me
Hi,
<br/>
Thank you for letting us know - that's great to hear.
<br/>
Kind Regards,
Janet.
Unknown Country
DHL Express Worldwide
PR
Package received and forwarded with DHL to Australia same day - Wednesday. Delivered to my address by Austpost 9am following Monday. Excellent service with tracking all the way.
forward2me
Hi,
<br/>
That's really good to hear - thank you for letting us know.
Hope you have a great week.
<br/>
Kind Regards,
Janet.
Unknown Country
Untracked Budget
F
I received the item I bought from a UK seller in 10 business days using forward2me's untracked, budget service. I recommend that service to anyone who wants to receive small, low cost items from UK sellers that do not ship internationally.
forward2me
Hi,
<br/>
Great recommendation - thank you
<br/>
Kind Regards,
Janet.
Unknown Country
DHL Express Worldwide
M
very very good service, thank you . I will be using again
forward2me
Hi,
Thank you for letting us know - we aim to please :-)
Have a great week.
Kind Regards,
Janet.
Unknown Country
DHL Express Worldwide
S
Excellent as usual!
forward2me
Hi,
<br/>
Fantastic! - Thank you for letting us know.
<br/>
Kind Regards,
Janet.
Unknown Country
Untracked Budget
C
KInd of expensive...
Unknown Country
DHL Express Worldwide
E
2 days to Australia?! We can't even get a letter delivered from the same suburb in that time. Well done!
forward2me
Hi,
<br/>
That's really great to hear - thank you for letting us know.
We look forward to helping you out again very soon.
<br/>
Kind Regards,
Janet.
Unknown Country
DHL Express Worldwide
J
Good communication and fast delivery.
forward2me
Hi,
<br/>
That's great - exactly as we want it to be.
Thank you so much for taking the time to let us know.
<br/>
Kind Regards,
Janet.
Unknown Country
DHL Express Worldwide
DB
Fast Friendly service
forward2me
Hi,
<br/>
That's great, thank you for letting us know.
<br/>
All the best
Janet.
Unknown Country
DHL Express Worldwide
A
Really speedy and efficient; I will definitely use the service again.
Unknown Country
DHL Economy Select
AM
I am very satisfied. Outstanding customer service.
Unknown Country
DHL Express Worldwide
D
Great service
Unknown Country
DHL Express Worldwide
A
Excellent service, highly recommend it.
Unknown Country
DHL Express Worldwide
V
Little bit pricey, but worth every penny. Customer service was very helpful and answered to my emails quickly. Good job!
Unknown Country
DHL Express Worldwide
L
Delivery day to day to Denmark which is quite fast, and in some cases even faster then Danish national postal service.
Unknown Country
DHL Express Worldwide
KM
Wonderful service. Great for those of us living in the States loving some of those EU only shops! So happy with my purchase and the service provided by Forward 2 Me. Definitely recommend!
Unknown Country
DHL Economy Select
LD
It was easy to sign up, I only struggled a while to find out which information I should put where. I had no problems with forwarding a package to Germany. It was hard to find this kind of service. I always googled how to send a package from UK to Ger or pick up service from uk to ger, but that's not a fault of forward 2 me.
Unknown Country
DHL Express Worldwide
N
Great fast service
Unknown Country
DHL Express Worldwide
EE
very rapid, the article was shipped the same day they received it. I will be definitely using their service again!
Unknown Country
Unknown Shipment Details
The shipping cost is ridiculous high,
I wont come back again
forward2me
Hello,
<br/>
I'm sorry to hear that you are dissatisfied with the service. We try our very best to keep our shipping prices as low as possible whilst still providing an excellent customer service experience.
<br/>
I hope you will reconsider using our service again and if you do would recommend that you contact our customer services team for a quotation first to understand the cost before you commit to purchasing an item.
<br/>
Kind regards,
Nigel Kelsall<br/>
Unknown Country
Untracked Budget
G
Very fast and professional.
Unknown Country
DPD Classic
BR
Hurtig og effektiv
Unknown Country
DHL Express Worldwide
M
Excellent service. Quick responses. Very quick delivery, literally ONE DAY to my country(Romania). But expensive at £31 including VAT. I would have liked a slower tracked shipping method as I wasn't in a hurry.
Unknown Country
DHL Express Worldwide
L
This is an excellent service, it's impossible to buy car parts on EBay with out it, that said it is very expensive and I'm sure they have overhead.
Unknown Country
Untracked Budget
Y
Excellent service, prompt dispatch, very happy :)
Unknown Country
DHL Economy Select
PW
Pricey, but flawless service.
Unknown Country
DHL Express Worldwide
JP
great service
Unknown Country
DHL Express Worldwide
N
Thank you for your quick service, would be appreciated if standard shipping is available.
Unknown Country
UPS Standard Single
J
Serviço bem prestado, rápido e com boa oferta de transportadoras.
Unknown Country
DPD Classic
M
Reasonable shipping fees and fast shipping. Less than ideal packaging, but acceptable.
Unknown Country
DHL Economy Select
B
I use the service of forward2me for a short time... And everything is OK and the
price-performance ratio is great...
Unknown Country
DHL Express Worldwide
T
Great speedy Freight Forwarding service. Simple to set up and use. Freight charges were not the cheapest because all of them were Priority options, but the package did arrive in Australia (from the UK) amazingly quickly - less than 5 days.
Unknown Country
DHL Economy Select
PK
Always, you are the number one of shipping services!very fast,with safety,and a very easy online check in of packages.Awesome customer service and all the team is very kind and friendly .Many thanks.
Unknown Country
Untracked Budget
T
good price and came at the right time :)
Unknown Country
UPS Express Saver
NN
Fast and efficient!
Unknown Country
Untracked Budget
LL
Always great service and helpful in combing items
Unknown Country
DHL Express Worldwide
A
Very pleased with this service ! Would for sure use again !!!! So extremely great ful I was able to get a package here from the uk shipped to the us !!! Fast shipping and super quick responses !!!
Unknown Country
UPS Express Saver
M
Second time I used forward2me to ship items from UK to HK. Impressive service and fast shipment as always!
Unknown Country
DHL Express Worldwide
SL
Amazing service, almost too good to be true!!!
Unknown Country
UPS Standard Single
DGH
The speed of the service is really good and it's great to be able to obtain some of my groceries from Waitrose. I always shopped there when I was living in the UK. I have to have a moan about the packing. 4 of the bags of flour were open at the top and so evetything else was covered with a thin layer of flour. All the boxes of teabags were squashed and some of the biscuits were broken.
Unknown Country
DHL Express Worldwide
E
Used the service to obtain a certificate of my test result which requires UK address. All straightforward and no hiccup at all. Queries are handled timely and I received the certificate the following day after the notification as indicated.
Unknown Country
DPD Classic
F
Once again everithyng was ok!
Unknown Country
DHL Express Worldwide
RA
Made it so easy I thought we were buying direct
Unknown Country
DHL Express Worldwide
S
I'm very happy with forward2me
Unknown Country
DHL Express Worldwide
AH
Service is good. Site is a bit clunky though.
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