Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
03 September 2019
UPS Standard Single
VC
They provide an excellent service, customer service is very fast, they answer within the day .
Hugh Walden
03 September 2019
UPS Standard Single
HW
Very good service
Verified Customer
31 August 2019
DPD Classic
VC
This is not the first time I use forward2me, and every time they are consistently impeccable.
The choice of couriers and shipping methods is very good, and prices are absolutely fair.
Once again my parcel has been forwarded to me very quickly: this time less than one hour after I made the payment (confirmed by the courier tracking).
Finally, I have been kept informed of the progress of my parcel, from when it was received by forward2me to when it was handed over the courier, but without clogging my inbox with redundant or irrelevant information.
The choice of couriers and shipping methods is very good, and prices are absolutely fair.
Once again my parcel has been forwarded to me very quickly: this time less than one hour after I made the payment (confirmed by the courier tracking).
Finally, I have been kept informed of the progress of my parcel, from when it was received by forward2me to when it was handed over the courier, but without clogging my inbox with redundant or irrelevant information.
Khalid AlRafaa
31 August 2019
TNT Economy Express
KA
Very Excellent delivery and good communicating people.
Barbara North
31 August 2019
DHL Express Worldwide
BN
Excellent service, good coomunication throughout each step.
Phil Galletta
31 August 2019
UPS Express Saver
PG
Easy to use site, prompt notifications ..
David Morató
30 August 2019
DHL Express Worldwide
DM
Good service and fast shipping.
Dut Majak
30 August 2019
DHL Express Worldwide
DM
this service is excellent and the shipment is very fast as well
Mihai Pavaloaia
29 August 2019
DHL Economy Select
MP
Great service. Fast shipment. Clear updates. OK prices. Keep in mind to substitute their phone number when using your new address.
Verified Customer
29 August 2019
TNT Economy Express
VC
Yes i would use their service again but only with the uk address because there is only one shipping option with the german address. i used the german one for one time and price was a bit expensive but dhl shipping service was perfect and on time. Anyway thank you forward2me for the service
Verified Customer
28 August 2019
DHL Economy Select
VC
Everything ok: good delivery times, items well packaged, ...
Verified Customer
28 August 2019
DHL Express Worldwide
VC
I’m so glad this exists! They were very communicative and expedient, and I would definitely use this service in the future.
Verified Customer
27 August 2019
TNT Economy Express
VC
Great service; all was good! No doubt, will deal with they again! Thank you very much!
Verified Customer
27 August 2019
DHL Economy Select
VC
Very fast!
Sim
27 August 2019
TNT Economy Express
S
Great. Easy to use and value for money. Great customer service
KARTHIGA karalasingham
27 August 2019
DHL Express Worldwide
KK
very fast response to queries
Mark Diliban Samuel
27 August 2019
DHL Express Worldwide
MDS
Good service
Verified Customer
26 August 2019
DHL Express Worldwide
VC
Forward2me updates were informative and to the point.
On-line access to update missing info was easy to use.
On-line access to update missing info was easy to use.
Martin Heuberger
26 August 2019
DHL Express Worldwide
MH
Top top top
Verified Customer
26 August 2019
DHL Express Worldwide
VC
Très Top et rapide
Verified Customer
24 August 2019
UPS Express Saver
VC
I've been using Aramex Shop and Ship for years now. However, forward2me has far surpassed them and my expectations. I received my delivery from the UK to Qatar within 2 days. Additionally, all items were delivered directly to my home. I will no longer be using Aramex Ship and Shop as this service is cheaper, more efficient, quicker and delivers goods to my home; I couldn't ask for a better service.
Valentin RENE OGIER
23 August 2019
TNT Economy Express
VRO
Très bon service, l’équipe commerciale est très agréable et répond rapidement par e-mail, le support téléphonique est également très agréable. Merci à eux pour la qualité de leurs services.
Verified Customer
23 August 2019
UPS Express Saver
VC
Yes, I would buy from them again because they are serious and fast.A reliable service.
Verified Customer
23 August 2019
DHL Express Worldwide
VC
Superior service! Super fast!
Verified Customer
22 August 2019
DHL Express Worldwide
VC
Quick delivery
Jessica
22 August 2019
DHL Express Worldwide
J
Great service! Thank you, Matt, for preparing my package!
Verified Customer
22 August 2019
UPS Standard Single
VC
It’s perfect! Good informations, fast, not too expensive.
PONLASIT HANANURAK
22 August 2019
DHL Express Worldwide
PH
Friendly service, shipment is handle with care and on time arrival. Next time I'll use "forward2me".
Verified Customer
22 August 2019
UPS Standard Single
VC
It was an easy, quick, and reliable service. I like how they give different delivery and price options. I would definitely use again.
Verified Customer
21 August 2019
DHL Express Worldwide
VC
Очень быстрая доставка. Хорошая поддержка в чате и по эл. почте
John Davies
21 August 2019
UPS Express Saver
JD
Excellent service from start to finish. Parcel arrived in 2 days from the UK to Cyprus.
Verified Customer
21 August 2019
DHL Express Worldwide
VC
Not possible to consolidate packages online. No online chat or help feature either. So, had to ship two books as two separate packages!! Total waste of money. Will not use again.
Verified Customer
20 August 2019
DHL Express Worldwide
VC
I've used forward2me for several years now and have always received excellent service. I wouldn't use anyone else.
Grigorios Katsis
20 August 2019
TNT Economy Express
GK
I am very satisfied with the service provided. Fast shipping and very accurate communication. I will definitely use it again
Verified Customer
20 August 2019
DHL Express Worldwide
VC
The service was good. It provided shipping options and was relatively quick to deliver to the USA. Paying for service was easy. Paying for local shipping, VAT, and International shipping plus the forward2me value added charge was in no way inexpensive but I did get them item I needed from the only source i could find... so we'll call that a win. Would use the service again if the same situation happened.
Verified Customer
19 August 2019
UPS Standard Single
VC
They are fast. Website tells you exactly what the status is of your parcel.
Verified Customer
19 August 2019
DHL Express Worldwide
VC
A very good service with a fast sending.
But the service is a little bit expensive. For a paket with three litle lighters 25 Euro. But this was the option with tracking via Dhl express.
But the service is a little bit expensive. For a paket with three litle lighters 25 Euro. But this was the option with tracking via Dhl express.
Michel Sinnott
19 August 2019
DHL Express Worldwide
MS
Prompt handling and repacking service. No problems with customs at the delivery end, all paperwork included for a smooth clearance by DHL.
Andre Lamarche
19 August 2019
DHL Express Worldwide
AL
Je le recommande à tous, rapide, facile,efficace
Hmad allqmani
18 August 2019
DHL Express Worldwide
HA
Excellent thanks
Edgar Wesker
17 August 2019
DHL Express Worldwide
EW
Very quick and easy to use. Would buy with confidence and trust using forward2me again
MARINA JALIL
17 August 2019
UPS Express Saver
MJ
I'm a first time user and I'm more than happy with the service. The parcel received in good condition and fast too. Very reliable and no hidden costs.
Verified Customer
17 August 2019
DPD Classic
VC
Excellent service. Everything went smoothly.
Verified Customer
17 August 2019
DHL Express Worldwide
VC
Fast Service, Fast delivery.
Good over all.
Good over all.
Vincenzo Nazzaro
16 August 2019
DHL Express Worldwide
VN
Great service
Verified Customer
16 August 2019
DHL Express Worldwide
VC
Reasonable prices, stellar customer service, and the speed at which they updated status and the item got here was incredible! I will definitely be using this service when I need things from overseas!
Amra Pajalic
15 August 2019
DHL Express Worldwide
AP
Great service.
Verified Customer
14 August 2019
DPD Classic
VC
Just fine!
armando enriquez
14 August 2019
DHL Express Worldwide
AE
- Does not make sense to take an image of the package, as you have no idea of the content inside. Better concept is take picture of the actual item & see if you received what you actually ordered.
- HIGHWAY ROBBERY when it comes to combined shipping, charge me 30 plus British pounds for a job that took less than 10 mins. to do. STEALING at its best!
- HIGHWAY ROBBERY when it comes to combined shipping, charge me 30 plus British pounds for a job that took less than 10 mins. to do. STEALING at its best!
Hi,Many thanks for your feedback however we're sorry to hear that you are unhappy with both the cost of the services we have provided.We take your comments onboard about providing a photograph of the contents of the package rather than the exterior label, this was originally introduced so customers could see the sender of the package and the tracking ID number if available so they could identify the contents of the package. We do however have plans in the future to introduce internal photographs however don't currently have a set date for this service coming live.I'm sorry that you feel our combine and repack fees are too expensive, I see you had 13 parcels repacked at a total cost of £26. This process does take some time for parcels to be picked from the warehouse, opened and repacked. The fee does reflect the cost of additional packing materials and the time for our team to repack and prepare the parcels, this job would have taken more than 10 minutes to complete.I hope this helps explain the time involved with the combine and repack service, generally this is cost effective for the customer as the price of overall shipping is reduced and the goods are repacked so they are safe and secure for international shipping.I hope you will continue to use our services going forward and if you are unhappy with any of the costs involved with using our services please contact our Customer Service team at info@forward2me.com and we will be happy to look at the best options for shpping your goods.Thank you once again for your feedback.Kind Regards,Tracy.
Ana Marques
14 August 2019
TNT Economy Express
AM
O serviço foi muito rápido, o item que comprei chegou em perfeito estado, o processo todo durou menos de 2 semanas! Super recomendo!