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customer reviews

Thank you for visiting our reviews page! Here you can find feedback from people who have used our parcel forwarding service. 

Nothing is more important than the trust between us and our customers.  We made this page in order to be transparent with what our customers are saying.  We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
28.869565217391%
4
3.1739130434783%
3
1.4492753623188%
2
0.91304347826087%
1
1.8260869565217%
Unknown Country
Unknown Shipment Details
UC
I rate them excellent because of several things:
1. Incredibly fast written answers (and to the point) to mailed questions.
2. My package was inspected and mailed in a good secured bag.
3. The status-updates and tracking information were accurate.
4. Shipped after they received my payment on forwarding, same day!

Their prices are okay for me, because I value speed and service.
forward2me
Many thanks for taking the time to leave your views - your feedback is important to us. <br/>We're really pleased that your happy with our services and that you like what we do and how we do it - we'll pass on your kind comments to our dedicated team.<br/>We look forward to taking care of your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very pleased with the service & promptness, I also liked that I could track my delivery evert step of the way.
forward2me
Your feedback means a lot to us - thanks! We're delighted you were satisfied with our service and we look forward to helping you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very easy to understand, fast delivery.
forward2me
Thanks for taking the time to respond to us. We look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Wow, was that ever fast!!! Amazing service, thank you
forward2me
Thanks for your kind comments - we really appreciate it! We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
The time it took you to get the product sent, was very short, no problem, perfect.
forward2me
Many thanks for taking the time to leave your feedback. We look forward to shipping to you again in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent fast shipping service to Australia, was able to track package to Australia, would use again for buying in the UK. A+++++!
forward2me
Thanks for your feedback and your kind comments. We look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
It took a while before my expat friends convinced me this was a good service, and now that I finally subscribed to it, I wish I had done it earlier.
forward2me
Thanks for your feedback - we're glad you decided to sign up and you were happy with our service. We look forward to helping you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great communication...very fast and affordable shipping...
Thank you.
forward2me
Thanks for taking the time to respond - we're very pleased you were happy with our service.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Service is good, when ever I sent an email I recieved a reply on time.

I found the service to be expensive compared to others couriers who offer the same service.
forward2me
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great service! Inexpensive and fast! Thanks!
forward2me
Thanks for your kind comments - it means a lot to us. We look forward to shipping to you again in the future. Have a good day.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Thanks for consolidating the deliveries. Saved me $$$$!
forward2me
Thanks for your feedback - it is very important to us. We look forward to shipping more parcels for you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Brilliant. I was really impressed with how quickly I got my package. I hope I won't need any more parts from the UK, but I will definitely use this site again if I do.
forward2me
Thanks for your kind comments - we're glad you were satisfied with our service. Have a good day.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
My item was shipped very quickly, and was packed carefully.
forward2me
Thanks for taking the time to respond - we appreciate your feedback. We look forward to shipping more parcels for you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Perfect, as usual :-)
forward2me
Thanks for your kind comments - we appreciate your feedback.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I used forward2me to ship a pair of shoes from a uk online order site to Auckland, New Zealand. Prior to joining forward to me I had browsed other mail forwarding sites and was reasonably aware of the pros & cons of each and approx prices.
My experience with forward to me pretty much reflected what I had read beforehand from other users. In a nutshell, fast, reliable but expensive.
I was able to track the status of my package, initially with the f2me depot and then through DNL. Basically, I would say forward to me "is what it is". If you want something from overseas that is not available locally and you're prepared to pay quite a bit more to get it then f2me is a good service. I would think that the current model would make the most sense if you were forwarding small, light but high value items. For lower value items the cost is prohibitive.
forward2me
Many thanks for taking the time to leave your feedback, it is very important to us.<br/>We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great service, although I thought there was going to be a question over weight of the package. Actual weight was 7kgs, but your dispatch note said 9kgs. As it was I understand I was charged for 7kgs, so all is well.
forward2me
Many thanks for your feedback. <br/>Please don't hesitate to contact us if you have any queries/uncertainties about any of your shipments in the future. Errors do sometimes occur but the important thing is that when this happens, we do want to put it right for you.<br/>Hope to see your parcels again very soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Forward2me is great!! It was just what I needed and it works fine! Thanks
forward2me
We're really pleased that you're happy with what we do - thanks for your great feedback.<br/>We look forward to working with you again soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I received the shipment very quickly .. I want to say thank you so much forward2me team for your professional service !! Everything was smooth and efficient !!
I really lookforward to deal with you again..
Keep up good work :)
forward2me
Thanks for your great feedback - it's really important to us to hear that you're really pleased with our services.<br/>We look forward to processing your parcels again very soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very positive experience, I got my keyboard right at my door, at low price and swift!
forward2me
Many thanks for your kind feedback -it's really important to us.<br/>We look forward to working with you again very soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Nothing BUT Brilliant Service!!!
Highly Recommended!!!
The Service is OUTSTANDING, and the Communication Superb.
forward2me
Many thanks for your very kind feedback - it's important to us.<br/>We are really pleased that you're happy with our services and we look forward to processing many more parcels for you.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
very good communication
forward2me
Thanks for your feedback - much appreciated.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent communication and service
Rapid dispatch of items via DHL
forward2me
Many thanks for leaving your feedback- we're really pleased that your happy with our services and we look forward to looking after more of your parcels very soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Thank you very much. The package arrived quickly and in perfect condition. I only wish the postage fees were a little lower.
forward2me
Thanks for your feedback - we do offer a consolidation service which will be going live on the website very soon. This enables you to do lots of shopping and then we put them all together for you and ship as one. This saves you lots on shipping costs. Please get in touch through the website if you would like to use this service.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Quick delivery and reasonably priced.
forward2me
Thanks for your kind feedback - its important to know that you're happy with our services.<br/>We look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent service as always
Keep like that
Thanks a lot
forward2me
Many thanks for taking the time to respond - your feedback is important to us.<br/>We look forward to working with you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Amazing service, got my order fast and safe, would definetly use forward2me again.
forward2me
Thank you - we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I love love this service. :) Forward shipping to the US was super simple and fast. Thank you forward2me, I will definitely use your service in the future.
forward2me
Many thanks for your feedback - it's important to us.<br/>We look forward to looking after your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Fantastic service, received my package in less than a week without a hitch.
forward2me
Many thanks for your kind comments - your feedback means a lot.<br/>We look forward to processing more parcels for you.<br/><br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Perfect service!
forward2me
Thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I thank forward2me for giving me access to buy items that cannot be sent to my country. Besides the service is excellent and it is worth the money. Thanks.
forward2me
Many thanks for taking the time to respond to us - we really appreciate your feedback.<br/>We're really pleased that you're happy with our services and we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Packing and shipping was very fast, but pricing is a little expensive. Overall, a great service.
forward2me
Thanks for your feedback - it is very important to us. We do offer a consolidation service which helps to reduce your shipping costs. If you would like any more information please don't hesitate to get in touch.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Service was fast & efficient
Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
forward2me
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Prompt shipping but a bit costly.
forward2me
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Quite rapide but expensive
forward2me
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.<br/>We look forward to shipping more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
UC
excellent and fast service.really helpful representatives!
forward2me
Thanks for your feedback. We're delighted you were happy with our service.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Forward2me are the very best. They are loyal to their clients and do their work me meticulously. They are sincere and trusthworthy and sometimes they do miracles, so as to say. I respect them very much and for me they are my truth friends.Keep it up . Congratulations.
forward2me
Thanks very much for your kind comments - your views mean a lot to us. We hope to ship more parcels to you in the future!<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I'm satisfied with your speedy service.
forward2me
Thanks for your feedback - we're delighted that you were satisfied with our service and we hope to ship more parcels to you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
The service has been excellent !
forward2me
Thanks for taking the time to respond - we appreciate your feedback. Have a good day!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
This was what I had been looking for. Seriuosly. Specially using the personal shopper service since some brands don't even let you pay with a overseas creditcard since the billing adress is not the same as the one on the card.
forward2me
Thanks for your kind comments and for taking the time to respond to us. Have a good day!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Extremely prompt service..they check emails immediately and dispatch goods straight away...I hope this level of service continues..
forward2me
Many thanks for taking the time to respond and for your kind comments. We look forward to shipping more parcels to you in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent service ! You make online shopping so much easier ! Keep it up :)
forward2me
Thanks for your kind comments. We're delighted you were happy with our service and we look forward to helping you again.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
very happy with your service, will use again
forward2me
Thanks for taking the time to leave your feedback. We look forward to shipping more parcels to you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Package received and processed by Forward2me in the UK on Friday, delivered to my house in Australia Monday afternoon - excellent!
forward2me
Thanks for taking the time to respond! We're glad to hear that your parcel reached you in good time and we look forward to shipping more parcels for you in the future. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
It works well and it is very affordable. It could improve even further if it allowed package merging to save costs. I am satisfied.
forward2me
Thanks for taking the time to leave your feedback - we appreciate it. We do offer a consolidation service, if you would like any more information then please get in touch.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I was nervous having my packages sent to an address in a country that I have never been to, but everything went so smoothly. I had a question before signing up and the response was quick and courteous. I was amazed by how fast I actually received my package. The rates were more than fair, and I will now enjoy shopping on all the UK sites that wouldn't have been available to me otherwise.
forward2me
Thanks for your feedback - it is very important to us. We're delighted you were happy with our service and we look forward to shipping more parcels to you in the future. Have a good weekend!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Thank you
forward2me
Thanks for taking the time to leave your feedback. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
N/a
forward2me
Thanks for the positive feedback. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent business idea! Perfect English services ....
forward2me
Many thanks for your kind comments! We look forward to shipping more parcels to you in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Service was exactly as described and virtually seamless. The thought that you have put into your service has been well worth it! As an individual in the transportation and warehousing industry, I am VERY HARD to satisfy. Forward2me will be my choice in forwarding services in the future for all shipments coming from the UK.
forward2me
Thanks for taking the time to leave your feedback. We are delighted you are satisfied with our service and we look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Your prices are a bit on the high side compared to your competitors!
forward2me
Many thanks for taking the time to respond. <br/>We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition. <br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We can also consolidate parcels for you which will help to reduce your shipping costs.<br/><br/>James