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customer reviews

Thank you for visiting our reviews page! Here you can find the feedback of people like you about our parcel forwarding service. 

This page was made just for you because we do believe there’s nothing more important than the trust between us and our customers. We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
29.425625920471%
4
3.2842415316642%
3
1.4948453608247%
2
0.92047128129602%
1
1.6936671575847%
DHL Express Worldwide
MQ
Really good servire, quick and safe..try it!!!
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>We hope we can be of service to you again, very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
forward2me basic
MA
very fast! and gives you an option as regards to the price of the delivery.
forward2me
Many thanks for your feedback - it's really important to us.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Forward2me shipment
OU
Once again perfect execution :-).
forward2me
That's really great to hear - many thanks for your feedback, it's important to us.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MA
Another excellent transaction. Thanks again.
forward2me
Thank you for your feedback - it's really appreciated.<br/><br/>Looking forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MS
A very good and ultra fast service!!
Just a bit expensive.
forward2me
Many thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We're glad that you have enjoyed the very good and ultra fast service that we offer.<br/><br/>Every customer has their own opinion about pricing depending on the value of the item. We feel the DHL Express, door to door, fully tracked service is the safest and fastest for an item of high value. <br/><br/>However if you prefer a different service for future shipments, please get in touch. <br/><br/>We look forward to shipping to you again in the future.<br/><br/>Janet.
DHL Express Worldwide
EL
Very good services!!

I suggest better (lower ) delivery price

Thanks

E.Loukidis
forward2me
Many thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We're glad that you have enjoyed the very good services that we offer - thanks.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
SB
very fast service, packaging could be better, but besides that very happy. will use it again.
forward2me
Many thanks for your feedback - it's important to us.<br/><br/>We're glad that you've enjoyed our very fast service.<br/><br/>We've taken on board your comments about the packaging and just purchased some boxes for this type of item. We have had to pack it like we did to try and keep the volumetric weight to a minimum for you the customer, therefore keeping your shipping costs to a minimum.<br/><br/>Hope this all helps.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
GC
Ottimo, spedizione UK - Napoli in meno di 18 ore!
forward2me
We have translated your feedback, we hope you don't mind.<br/><br/>'Very good, shipping UK - Naples in less than 18 hours'<br/><br/>That's great to hear - we look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
OU
Good service
forward2me
Many thanks for your feedback - it's really important to us.<br/><br/>We look forward to helping you out again, soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
JB
Service from forward2me was good, sadly let down by DHL (in France).
forward2me
Many thanks for your feedback - we really appreciate you taking the time to let us know how you feel about the service.<br/><br/>We have brought your comments to the attention of DHL and hopefully they can improve things in that area of France for you.<br/><br/>Meanwhile have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
forward2me basic
SP
I was abit skeptical about using a forwarding service, but after using forward2me, it changed my mind completely. I've used this service twice, and found it to be extremely reliable and fast! Not to mention, excellent customer service. I will use again! Thank you :-)
forward2me
That's great to hear - many thanks for providing us with your feedback.<br/><br/>It's good to hear that you found our customer support excellent - thank you.<br/><br/>We look forward to shipping parcels to you, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AC
I was a little nervous the first time I used forward2me, as I always am with mail forwarding services. However I was desperate enough to get the items I wanted to give this one a try. Turns out they provide very fast and efficient service, and are happy to consolidate parcels for you to save on shipping. I was very impressed by the speed of their responses to emails, and how quickly my items were sent on and arrived here! Of course the shipping is not cheap but it is a very fast service you pay for. I will be use them again if I need to shop from a UK website that doesn't offer international shipping.
forward2me
Many thanks for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's good to hear that although you were a little nervous using us for the first time, you gave us a go and we provided you with the service that all our customers expect.<br/><br/>We look forward to being of service again, in the future.<br/><br/>kind regards,<br/><br/>Michelle.
DHL Express Worldwide
GT
Very good and fast service.
even they keep the items ( delivered on different dates ) to combine them in one shipment.
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>It's great to hear that you found our consolidation service useful.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
JA
Worked great but perhaps the price of the service was a bit too much,
forward2me
Many thanks for taking the time to respond to us, we appreciate your comments. <br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
LF
Excellent service, but really too expensive for me.
forward2me
Many thanks for taking the time to feedback to us - we really appreciate your comments.<br/><br/>We glad that you have enjoyed our excellent service. We can offer other options for shipping if you feel the DHL Express, door to door service is too expensive for you.<br/><br/>Please get in touch and we can provide other options.<br/><br/>Hope this all helps and you will continue to use forward2me.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
DD
A little expensive but ULTRA fast! Delivered in just 1 day!
A+++++++++++++++++++++++++++++++++++++++++++
forward2me
Many thanks for taking the time to respond to us, we appreciate your comments. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Michelle.
DHL Economy Select
GG
Excellent service!! Many Thanks. Will definitely use you in the future again!!! It's better now that you have both fast delivery and economy options!!
forward2me
Thank you for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>We look forward to you using our service again sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
ED
Very fast response and dispatch. A bit pricey service IMO.
ED
Forgot to mention that you should note and include the VAT price so for the customers to consider the extra cost.<br/><br/>Since most, if not all your customers are not professionals and cannot deal with this extra cost.
forward2me
Many thanks for taking the time to feedback - your comments are important to us.<br/><br/>We take your comments on board - we do try to be completely opaque with all the information so that our customers can see exactly what they're going to be charged.<br/><br/>However if a customer receives an invoice and they think they need to challenge it, we'll be more than happy to look at it. We don't profess to never make mistakes but we try our hardest not to.<br/><br/>Hope this all helps.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
NT
Love the service! Easy to use.
forward2me
That's great to hear - many thanks for your feedback.<br/><br/>We look forward to shipping parcels to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
IB
Very Good!!!!
forward2me
Thanks for your feedback - it's really important to us.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
RD
Thank you Forward2me for your great service and the efficient delivery of my shoes

Much appreciated
Ruza Duran
forward2me
Thank you for your feedback - it's really appreciated.<br/><br/>We look forward to providing your with great service in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
IH
easily approachable, prompt in responding -excellent as always
forward2me
Many thanks for your feedback - its really appreciated.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MB
Great service,.fast, reliable , you can count on it, very good
forward2me
Thank you for your great feedback, its really important to us.<br/><br/>We look forward to being of service again, sometime soon.<br/><br/>kind regards,<br/><br/>Michelle.
DHL Express Worldwide
HE
Was working perfect.
On day delivery.
forward2me
Many thanks for your feedback - we hope to help you out again, soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
JP
Absolutely fantastic. I won't hesitate using this service again.
forward2me
Thank you for your great feedback - its really appreciated.<br/><br/>We look forward to you using our fantastic service again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AS
OK
forward2me
Thank you for your feedback.<br/><br/>We look forward to receiving and shipping parcels to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
MS
My service feedback with forward2me
forward2me
Many thanks for the rating - much appreciated.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
PV
I hope if you have problems with the product, foward2me, can help me, if needed to contact the supplier.
forward2me
Many thanks for taking the time to feedback to us.<br/><br/>We will be more than happy to assist with contacting the supplier/retailer where we can.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
DV
Very good and fast shipment! Though alternate slower and cheaper shipment methods should be added.
forward2me
Thank you for your feedback, it's really important to us.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. For future shipments if you require a cheaper/different method of shipping, please get in touch.<br/><br/>We look forward to helping you out again soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
RV
I was pleased with the service I received. Only if it was a little cheaper.
forward2me
Many thanks for your feedback - it's really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you require a different/cheaper method for future shipments, please get in touch.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
WVD
Excellent speed. The package was delivered there in the morning and the same day they shipped it to my home address. Excellent commmunication as well.
forward2me
That's great to hear - many thanks for your feedback, it's important to us. <br/><br/>We look forward to shipping parcels to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
AS
Excellent service and quick reponse and postage
forward2me
That's great to hear - thank you very much for your feedback.<br/><br/>We look forward to providing our excellent service to you in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
CB
Very fast, expensive dhl delivery, good communication
Item nexus 4
forward2me
Many thanks for your feedback, its really important to us. We hope you are enjoying your Nexus 4.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper option for future shipments, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
PC
Quite expensive but with good and fast service!
forward2me
Thank you for providing us with your feedback - it's really important to us.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper service in the future please get in touch. <br/>We look forward to shipping to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Economy Select
LRN
Servicio excelente, como siempre. Realmente puedes confiar en ellos.
forward2me
Many thanks for your feedback - we have translated it, we hope you don't mind - 'excellent service, as always. You can really trust them'<br/><br/>That's great to hear - we look forward to helping you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
DM
Excellent service. I received my package to Italy in less than 24 hours!!!
forward2me
That's really good to hear that we did a great job for you - we hope to be able to help you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
DM
I had absolutely no problems at all
forward2me
That's really good to hear.<br/><br/>Many thanks for providing us with your feedback - we hope to be able to help you out again very soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
LP
Parcel was supposed to be delivered express. The parcel has not made it here 2 weeks later. It somehow was delivered to wrong address. It is still being investigated however it looks like I will be 200 pound out of pocket. Disappointing.

To improve delivery in future, signing should only be allowed by person receiving parcel.
forward2me
Many thanks for providing your feedback and taking the time to respond.<br/><br/>As soon as we received the feedback we investigated this and opened a case file with DHL. Your shipment has been processed correctly at this end but there has been some discrepancy with the actual delivery. Whilst this is the case we still take ownership of this full transaction.<br/><br/>We have now refunded the shipping costs and will come to a resolution by the end of this week on the actual items. Which ever way this goes please be assured that you will not be out of pocket.<br/><br/>We hope this is satisfactory for now and we'll be back in touch very shortly.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
JMS
Great! Thanks!
forward2me
That's really good to hear - thank you for taking the time to provide us with your feedback.<br/><br/>We look forward to receiving and shipping parcels for you in the near future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
FI
Extremely fast and reliable
forward2me
Thank you for your feedback - it's really important to us.<br/><br/>We look forward to providing our fast and reliable service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
HL
Very good reply timming for every enquiry I made on then. And very easy to use.
forward2me
Many thanks for taking the time to provide us with your feedback - it's really appreciated.<br/><br/>It's great to hear that you found our service easy to use.<br/><br/>We look forward to shipping parcels for you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
MD
spedizione ultra veloce..ottimo consigliato
forward2me
We have translated your comments, we hope you don't mind<br/>'Ultra fast shipping..great recommended'<br/><br/>Thank you for taking the time to provide us with your feedback, its really important to us.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
FCC
Excellent
forward2me
Thanks - that's great feedback and very much appreciated.<br/><br/>We look forward to providing our excellent service to you, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
DF
simply the best!


semplicemente il migliore!
forward2me
Thank you for your great feedback, its very much appreciated.<br/><br/>We look forward to shipping more parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
SV
When a service is that expensive it should be first class. My experience was not successful. Key complaint - the parcel arrived broken.
forward2me
Many thanks for taking the time to respond - your feedback is important to us.<br/><br/>We don't like to hear when something has arrived to you in a broken state and we would be more than happy to take this up with the retailer. However if you feel the item has been broken in transit then we are more than happy to take this up with the courier concerned.<br/><br/>Please get in touch with us via the website and then we can help you with this - we like our customers to be happy with what we do and the service we provide so we want to do all we can to rectify this situation.<br/><br/>Kind Regards,<br/><br/>Janet.
DHL Express Worldwide
NM
Speed of service and communication were brilliant. The use of courier services makes it pricey, hence only an option for expensive items.
forward2me
Many thanks for taking the time to provide us with your feedback - it's really important to us.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different/cheaper method of shipping with no guarantees or tracking for future parcels - then please get in touch. <br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
DP
Servizio eccellente e ottima disponibilità
forward2me
We have translated your feedback - we hope you don't mind<br/>'Excellent service and great availability'.<br/><br/>Thank you very much for your feedback - it's really important to us.<br/><br/>We hope we can help you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
BH
fast delivery
fast communication
forward2me
That's great feedback, thank you very much.<br/><br/>We look forward to shipping future parcels for you.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
PLK
It took 23 hours from the moment i received email from f2m, to the moment that my Nexus 4 was in my hands. A little pricey, but very fast. Thanks!
forward2me
Many thanks for taking the time to provide us with your feedback, its really appreciated.<br/><br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/><br/>We look forward to being of service to you again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.
DHL Express Worldwide
RWC
The service was fast and arrived in good shape
forward2me
Thank you for your great feedback - it's really important to us.<br/><br/>We look forward to helping you out again, sometime soon.<br/><br/>Kind regards,<br/><br/>Michelle.