Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Antonio Sousa Coutinho
25 July 2014
DHL Economy Select
ASC
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>That's great to hear that all went well and that we dealt with your shipment professionally.<br/><br/>We sorry that you have found the consolidation charges a bit expensive however this does save considerably on shipping individual items.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Stephanie Paracchini
25 July 2014
DHL Economy Select
SP
extremely helpful every step of the way. To my mind, good customer service is the foundation of a good business and Forward2me have great customer service. Rates are very reasonable, despatch times are prompt.
Thanks again guys for all your help with my last shipment.
Thanks again guys for all your help with my last shipment.
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's really good to hear that you found our team to be extremely helpful - we pride ourselves on our customer service and are so pleased we offered you a great service all round.<br/><br/>We hope to continue to help you with your shipments and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Cyro Brock Maida
25 July 2014
DHL Express Worldwide
CBM
Great timing, but the price to send it to Brazil is very expensive. Not worth it, unless it's really necessary.
Many thanks for taking the time to provide us with your feedback, this is really important to us.<br/><br/>We really sorry that you found our service more expensive than expected. For small low value parcels we are able to offer an untracked postal service if you prefer a cheaper slower service. If you would like us to look at this next time you ship please let us know.<br/><br/>Alternatively we do offer a consolidation service which can help you make shipping more cost effective. We collate your parcels as they arrive at your UK address and once you have finished your shopping we add these to one box an ship them altogether. If you would like more information about this service please let us know.<br/><br/>We hope this all helps and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Michael O'Connell
25 July 2014
DHL Express Worldwide
MO
Fast, professional service. Quick feedback on queries. Excellent website and customer service. Highly recommended.
Many thanks for taking the time to provide us with your comments, we really appreciate this and your recommendations.<br/><br/>We're really happy that you found our service excellent and that we offered you a professional service overall.<br/><br/>We look forward to shipping your next parcel.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Silja Mikkola Jensen
24 July 2014
DHL Economy Select
SMJ
Fantastic!!! I love this service!
Many thanks for your great comments regarding our service, we really appreciate them.<br/><br/>It's so good to hear that you love the service we provide and that you found this fantastic.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
gary tracey
24 July 2014
DHL Express Worldwide
GT
thank you for your quick service. gary tracey australia
GT
good service
That's great to hear that we provided you with a good service, many thanks for taking the time to provide us with your feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Geraldine Morgan
24 July 2014
forward2me basic
GM
Very quick and efficient. Very nice friendly and helpful staff. prices could be more competitive. Thanks Geraldine Morgan
Many thanks for your feedback, this is very important to us.<br/><br/>That's great to hear that you found our service helpful, friendly and your shipment was dealt with quickly and efficiently.<br/><br/>We pride ourselves on providing a premium, tracked, door to door service and are continually working with our couriers to bring the best prices we can offer to our customers and are hoping to have more options available in the near future.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Jack Westerfer
24 July 2014
DHL Express Worldwide
JW
It's great service
JW
Great service and price
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're so happy that we offered you a great service and you were happy with our pricing.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
John Zafra
23 July 2014
DHL Express Worldwide
JZ
Great service! Exactly what they offered with no hassles!
Many thanks for your providing us with your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that we provided you with a great service and all went well.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Brian Wildgoose
21 July 2014
forward2me basic
BW
First class service as per usual.Item received in Malta in double quick time.Thanks once again to all the staff at forward2me.
Regards.
Brian.
Regards.
Brian.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that the service provided was first class and that you were happy with your speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Steffen Hogenhaug
20 July 2014
DHL Economy Select
SH
Excellent international service and very professional and safety packed fragile goods.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.
Many thanks for your great comments and recommendations, we really appreciate this.<br/><br/>We hope to continue to provide you with an excellent service and hope to be of service to you for many years to come.<br/><br/>Kind Regards<br/><br/>Tracy.
Toni Pengelly
18 July 2014
DHL Express Worldwide
TP
Brilliant service! Fast, efficient. Combined various purchases and saved me freight money! ?
That's great to hear that we provided you with a brilliant service and everything worked well for you.<br/><br/>Thank you for taking the time to provide us with your comments and we look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Attila Csomor
17 July 2014
DPD Classic
AC
Thanks!
Many thanks for your comments, we're pleased you decided to use forward2me.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Jo Wells
16 July 2014
DHL Express Worldwide
JW
AWESOME, as always :)
Many thanks for your great comments.<br/><br/>We really appreciate this and hope to be of service to you for many more years to come.<br/><br/>Have a lovely week and we look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Lara Liddell
16 July 2014
DHL Express Worldwide
LL
Really great service - some of my order was wait listed and they ensure I knew what was happening.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're so pleased that we provided you with a really great service and that we kept you informed at every stage.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Hlynur Geir Richardsson
15 July 2014
DHL Express Worldwide
HGR
Fine serviceo
That's great to hear that we offered you a fine service.<br/><br/>We really appreciate your feedback and hope to be of service to you for many years to come.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Joe Ambrogio
15 July 2014
forward2me basic
JA
Service is very good if a bit expensive for small packet but I'm happy with the service.
Many thanks for taking the time to provide us with your comments.<br/><br/>That's really great to hear that you found our service very good albeit a bit more expensive than expected. The shipping costs include the processing, repackaging for international transit and all export paperwork involved in shipping your parcel.<br/><br/>Many of our customers use our consolidation service to save costs on shipping. If you are looking to make multiple purchases we can hold all your parcels until you have finished your shopping and add them all to one shipment.<br/><br/>We hope this helps and if you have any further questions regarding our consolidation service please don't hesitate to contact us. <br/><br/>Kind Regards,<br/>Tracy.<br/><br/>Kind Regards<br/><br/>Tracy.
Marlisa R. Kaptein
15 July 2014
DPD Classic
MRK
Satisfied.. Like always!
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we continue to provide you with a good service and you are totally satisfied.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
RONIS HADJI-STYLIANOU
15 July 2014
DHL Express Worldwide
RH
Very good service.
Items very well packaged.
Flexible service.
Completely satisfied
Items very well packaged.
Flexible service.
Completely satisfied
Many thanks for taking the time to provide us with your comments, this is really important to us.<br/><br/>We're really pleased that we provided you with a good, reliable, flexible service and that you were completely satisfied.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
Paulius Svirka
15 July 2014
DHL Economy Select
PS
Perfect
Many thanks for your superb comment.<br/><br/>We really appreciate your feedback and hope you have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
Louise Green
14 July 2014
forward2me basic
LG
Really pleased with delivery time, items etc. and very well packaged. Will definitely order through forward2me again in future.
Many thanks for your feedback, it's great to hear that you were happy with our service especially our delivery times and packaging.<br/><br/>We look forward to receiving many more parcels for you in the future.<br/><br/>Have a great day.<br/><br/>Kind Regards<br/><br/>Tracy.
VASILEIOS PACHNELIS
13 July 2014
DHL Express Worldwide
VP
Convenient and...expensive.
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that you found our service convenient albeit the shipping costs were more than expected.<br/><br/>The service we provide is a premium, tracked, door to door service however if you are looking to ship small lower value parcels we are able to offer a standard mail service with no tracking or delivery guarantees.<br/><br/>Alternatively we do offer a consolidation service which is cost effective to use if you are looking to make multiple purchases. We hold all your packages until you have finished your shopping and then add them all to one shipment to save on shipping costs.<br/><br/>We hope this helps and if you would like us to look at alternative shipping options for you in the future please don't hesitate to contact us.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Chinyelum Morah
12 July 2014
DHL Express Worldwide
CM
My stuff arrived within a few days. It was well packaged.
That's great to hear that you received your package and all was well.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Thomas Hulshof
11 July 2014
DHL Economy Select
TH
Very good and very easy to use service!
Many thanks for your feedback, we really appreciate this.<br/><br/>It's really good to hear that we provided you with a good easy to use service and hope to hear from you again soon.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Bruno Viberti
11 July 2014
DHL Economy Select
BV
Excellent and fast service, thank you!
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that you found our service excellent and that we provided you with a speedy service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Daniel Skaardal
11 July 2014
DHL Express Worldwide
DS
thanks, no problems.
Many thanks for confirming that you were happy with our service and all went well.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
John Nielsen
10 July 2014
DHL Economy Select
JN
Super
Thank you for letting us know that we provide a super service, your comments are appreciated.<br/><br/>We'll look forward to shipping your next parcel.<br/><br/>Kind Regards<br/><br/>Tracy.
Julia Wright
10 July 2014
DHL Express Worldwide
JW
Fast efficient excellent communication, as always.
That's great to hear that we have provided you with a fast, efficient service with excellent communication.<br/><br/>Thank you for taking the time to provide us with your feedback.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Laureen Fredella
10 July 2014
DHL Express Worldwide
LF
Seriously excellent service! Fast and reliable. Thanks!
Many thanks for your great comments regarding our service, we really appreciate this.<br/><br/>We're so pleased that we provided you with a fast, reliable excellent service and look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
João Marcos Silva
10 July 2014
DHL Express Worldwide
JMS
Excellent as usual!
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we continue to provide you with an excellent service.<br/><br/>Have a great week.<br/><br/>Kind Regards<br/><br/>Tracy.
Jose Maria Diaz Couce
09 July 2014
DPD Classic
JMD
Quite expensive but faster, at least the VAT should be include in the original price. From the payment late one week exactly to Spain.
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're sorry to hear that shipping costs were more than expected and that you weren't aware that the Vat was to be added to the shipping costs.<br/><br/>We continue to work with our shippers to provide our customers with a cost effective premium, tracked service - the price paid includes all processing, repackaging and export paperwork involved with your shipment. <br/><br/>Thank you once again for the feedback you have provided, we'll ensure we pass your comments to our web-developers so we can continue to improve our website so our customers have all information to hand.<br/><br/>We look forward to hearing from you again soon and hope you have a great evening.<br/><br/>Kind Regards<br/><br/>Tracy.
Matthew Savage
09 July 2014
DHL Express Worldwide
MS
No problems. Great service!
Thank you for letting us know that all went smoothly with your shipment and that we provided you with a great service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Armand D'Elfant
09 July 2014
DHL Economy Select
AD
Lighting fast processing in the forward2me warehouse, excellent service!
That's great to hear that we provided an excellent service and that you are happy with the speed of your delivery.<br/><br/>Thank you for taking the time to provide us with your feed back.<br/><br/>Kind Regards<br/><br/>Tracy.
Unverified Customer
09 July 2014
Unknown Shipment Details
Great service as usual!!
Many thanks for your kind comments we're really pleased that we have continued to provide you with a great service.<br/><br/>Have a lovely evening.<br/><br/>Kind Regards<br/><br/>Tracy.
jade ares
09 July 2014
DHL Express Worldwide
JA
Very happy with their service. Excellent customer service and very prompt response on queries and requests. Parcel arrived in excellent condition. Highly recommended to everyone.
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're pleased to hear that we offered you excellent customer service overall and that your parcel arrived in excellent condition.<br/><br/>Thank you for your recommendation.<br/><br/>Kind Regards<br/><br/>Tracy.
Abir Sabra
09 July 2014
DHL Express Worldwide
AS
Excellent service very very satisfied
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you found we offered an excellent service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Have a great evening.<br/><br/>Kind Regards<br/><br/>Tracy.
Hrvoje Gregur
08 July 2014
DHL Economy Select
HG
They responded to my inquires fast, even took few photos of the item prior to shipping.
Many thanks for your feedback, this is really important to us.<br/><br/>We're really pleased to hear that you appreciated the service we provide and look forward to shipping more parcels for you in the future.<br/><br/>Kind Regards<br/><br/>Tracy.
Gurmeet Bhullar
08 July 2014
DHL Express Worldwide
GB
Responded to my emails promptly. Quick to dispatch.
Many thanks for taking the time to provide us with your feedback.<br/><br/>It's great to hear that you have been happy with our service promptly replying to your emails.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards<br/><br/>Tracy.
Samuel Hopkins
08 July 2014
DHL Express Worldwide
SH
Wow this place is A W E S O M E. Beyond my wildest expectations. It was so easy to use and worth every penny.
Many thanks for your really positive comments.<br/><br/>It's fantastic that you were so pleased with the service offered. We work very hard to provide a fast, reliable and professional service and it's great to read that this is appreciated.<br/><br/>We hope to be able to help you again in the future.<br/><br/>Kind Regards, <br/>Hilary.
ROBERTO NAVES VILELA
07 July 2014
DHL Express Worldwide
RNV
Great service , Best price . A+++++++
Many thanks for your comments.<br/><br/>We're really happy that you were pleased with both the great service provided but also with the price.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards, <br/>Hilary.
Linda Acay
07 July 2014
DHL Express Worldwide
LA
My first order with forward2me, and I`m very pleased!
Many thanks for your feedback.<br/><br/>It's great that you are so pleased with your first order. We hope you will use us again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Nicholas Atkinson
07 July 2014
DHL Express Worldwide
NA
Very prompt and easy service. Definitely recommend this to anyone.
Thanks for your feedback - your comments are important to us.<br/><br/>It's great that you found the service prompt and easy to use.<br/><br/>We're delighted that you would recommend this service to anyone and hope that you will continue to use our service in the future.<br/><br/>Kind Regards, <br/>Hilary.
Tammy Kopic
06 July 2014
DHL Express Worldwide
TK
Great communication and fast delivery of postage.
Thank you for leaving your comments - customer feedback is really important to us.<br/><br/>We're pleased to be able to offer a fast service with great communication to our customers.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Issam Saadi
05 July 2014
DHL Economy Select
IS
The service is excellent, they answered my requests very fast and they helped me to find the best way to change some goods that didn't fit me.
Many thanks or your comments - customer feedback is really important to us.<br/><br/>We're pleased to offer an excellent service and to help with your purchases in any way.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Mohamed Mabrook Ali
05 July 2014
DHL Express Worldwide
MMA
Excellent service time and time again!
Many thanks for your feedback - customer comments are really important to us.<br/><br/>It's great to be able to provide you with a great service. We hope you will continue shipping with us in the future.<br/><br/>Kind Regards, <br/>Hilary.
Bruce Schlaitzer
04 July 2014
DHL Express Worldwide
BS
the team at forward2me continues to demonstrate first class service and judgement after over 25 orders! well done!
Many thanks for taking the time to leave us your comments. <br/><br/>It's great that we continue to provide the kind of service you have come to expect from us.<br/><br/>We look forward to your next 25 orders!<br/><br/>Kind Regards, <br/>Hilary.
Attila Behan
04 July 2014
DHL Economy Select
AB
Timely, reliable and userfriendly service.
Thanks.
Attila from Budapest
Thanks.
Attila from Budapest
Many thanks for leaving us such positive feedback.<br/><br/>We're delighted to be able to offer a timely, reliable and user-friendly service. We hope you will use our service again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Andrew Omoluabi
04 July 2014
DHL Express Worldwide
AO
The service I received was 5 star. Their assistance in purchasing the items was well appreciated and the delivery was timely. Thanks folks.
Many thanks for taking the time to leave your feedback.<br/><br/>It's great that you thought we offered a 5 star service and that you appreciated the help given in purchasing your goods. We are lad your goods arrived quickly.<br/><br/>We hope you will use our service again in the future.<br/><br/>Kind Regards, <br/>Hilary.
Jared Corlett
04 July 2014
DHL Express Worldwide
JC
i was skeptical at first about using a mail forwarding company.but all my doubts are now gone.i was contacted by Forward2me the day they received my parcel about confirmation on delivery addresses and pricing of postage.the same afternoon that they had already organized and shipped my parcel to me in Australia.....3 days later i had the goods....Highly recommend Forward2me and will be using you again :)
thanks
thanks
Many thanks for leaving your feedback - customer comments are really important to us.<br/><br/>It's great that we helped you to overcome your doubts and scepticism about using a forwarding company.<br/><br/>We're really pleased that the service offered was efficient and that your goods arrived quickly in Australia.<br/><br/>We appreciate your recommendation and look forward to helping you with your shipments in the future.<br/><br/>Kind Regards, <br/>Hilary.
May Tan
04 July 2014
DHL Express Worldwide
MT
Fast, professional service. Not cheap, but I will definitely use again.
Many thanks for your comments.<br/><br/>We're delighted that you found our service to be fast and professional.<br/><br/>It's great that you will definitely be using our service again. We look forward to hearing from you soon.<br/><br/>Kind Regards, <br/>Hilary.
In future I will use their services again.