forward2me - Reviews | Customer Reviews

Customer Reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15910 reviews

Michael Papadopoulos 29 July 2014

DHL Express Worldwide

The service is excellent. I received the item next day at my door (in Greece). The price is a little high, but for next day delivery from the UK, I guess it's OK. I only wish there was an option for cheaper delivery rates even if the items arrived a little later.

Many thanks for your taking the time to provide us with your feedback - we really appreciate this. That's really good to hear that we provided you with an excellent speedy service albeit a little more expensive than expected. We pride ourselves on providing a premium, tracked, door to door courier service to ensure that you receive a safe speedy delivery for your goods however we for very small low value parcels we do offer a untracked postal service. If you would like more details regarding this service for your next shipment please let us know. We hope this all helps and look forward to hearing from you again soon. Kind Regards Tracy.

Yingya Li 29 July 2014

DHL Express Worldwide

great service. Fast respond, fast shipping. Love it.

That's great to hear that you love our shipping service and that all went well. We'll look forward to hearing from you again soon. Kind Regards Tracy.

Colin Tabone 29 July 2014

DHL Express Worldwide

Feedback is that I was disappointed to receive the wrong choice of gift sent by suppliers. You could have letter posted it.

Many thanks for taking the time to provide us with your feedback, this is very important to us. We’re sorry to hear that you were disappointed that you received the wrong gift sent by the supplier, we understand how frustrating this is. We’ve now taken the time to rectify this for you and we now have the correct gift. We’ll be more than happy to add this to your next shipment free of charge. We hope this helps and look forward to receiving your next parcel. Have a great day. Kind Regards Tracy.

Iulian Stanciu 29 July 2014

DHL Economy Select

Excellent service, client oriented. Thank you!

Many thanks for providing us with your comments regarding our service - this is very important to us. Our customers are the core of our business and we pride ourselves on our customer care - it's great to hear that you appreciated this. We look forward to hearing from you again soon. Kind Regards Tracy.

Unverified Customer 28 July 2014

Unknown Shipment Details

Very quick and quite thorough

Many thanks for providing us with your comments regarding our service - we appreciate this. We're so pleased that that all went well with your shipment. Have a great day. Kind Regards Tracy.

Sean Stakes 28 July 2014

DHL Express Worldwide

took awhile and was expensive, had to email them to tell them my package had arrived because they apparently received it and had no idea they did

Many thanks for your feedback - much appreciated. We're sorry that you felt the need to leave us a negative feedback, we do our very best to take special care of our customers and their parcels. On this occasion your parcel arrived without your name or account number identifier so it sat in our unclaimed parcels section until you got in touch. We receive hundreds of parcels on a daily basis so if we receive one without a customer name or account number it is difficult to place. We rectified the situation as soon as you got in touch. Lots of our Australian customers shop at many stores and then ship all their items in one box which saves lots on shipping costs and eliminates the feeling that we are expensive... Please get in touch for help as to how to use your account to your best advantage, We are more than happy to help. We hope you will continue to use forward2me and look forward to looking after your parcels once again, very soon. Kind Regards Janet Janet Grundy Director.

Vitor Esteves 25 July 2014

DHL Express Worldwide

Excellent Service from Uk to Portugal. Recommended!

That's great to hear that we provided you with an excellent service and many thanks for your recommendation. We look forward to hearing from you again soon. Kind Regards Tracy.

Antonio Sousa Coutinho 25 July 2014

DHL Economy Select

ASC

Perfect and very professional, altough consolidation is a bit expensive for certain articles.
In future I will use their services again.

Many thanks for taking the time to provide us with your feedback, this is very important to us. That's great to hear that all went well and that we dealt with your shipment professionally. We sorry that you have found the consolidation charges a bit expensive however this does save considerably on shipping individual items. We look forward to hearing from you again soon. Kind Regards Tracy.

Stephanie Paracchini 25 July 2014

DHL Economy Select

extremely helpful every step of the way. To my mind, good customer service is the foundation of a good business and Forward2me have great customer service. Rates are very reasonable, despatch times are prompt.

Thanks again guys for all your help with my last shipment.

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's really good to hear that you found our team to be extremely helpful - we pride ourselves on our customer service and are so pleased we offered you a great service all round. We hope to continue to help you with your shipments and look forward to hearing from you again soon. Kind Regards Tracy.

Cyro Brock Maida 25 July 2014

DHL Express Worldwide

CBM

Great timing, but the price to send it to Brazil is very expensive. Not worth it, unless it's really necessary.

Many thanks for taking the time to provide us with your feedback, this is really important to us. We really sorry that you found our service more expensive than expected. For small low value parcels we are able to offer an untracked postal service if you prefer a cheaper slower service. If you would like us to look at this next time you ship please let us know. Alternatively we do offer a consolidation service which can help you make shipping more cost effective. We collate your parcels as they arrive at your UK address and once you have finished your shopping we add these to one box an ship them altogether. If you would like more information about this service please let us know. We hope this all helps and look forward to hearing from you again soon. Kind Regards Tracy.

Michael O'Connell 25 July 2014

DHL Express Worldwide

Fast, professional service. Quick feedback on queries. Excellent website and customer service. Highly recommended.

Many thanks for taking the time to provide us with your comments, we really appreciate this and your recommendations. We're really happy that you found our service excellent and that we offered you a professional service overall. We look forward to shipping your next parcel. Have a great day. Kind Regards Tracy.

Silja Mikkola Jensen 24 July 2014

DHL Economy Select

SMJ

Fantastic!!! I love this service!

Many thanks for your great comments regarding our service, we really appreciate them. It's so good to hear that you love the service we provide and that you found this fantastic. We look forward to hearing from you again soon. Kind Regards Tracy.

gary tracey 24 July 2014

DHL Express Worldwide

thank you for your quick service. gary tracey australia

good service

That's great to hear that we provided you with a good service, many thanks for taking the time to provide us with your feedback. We look forward to hearing from you again soon. Have a great day. Kind Regards Tracy.

Geraldine Morgan 24 July 2014

forward2me basic

Very quick and efficient. Very nice friendly and helpful staff. prices could be more competitive. Thanks Geraldine Morgan

Many thanks for your feedback, this is very important to us. That's great to hear that you found our service helpful, friendly and your shipment was dealt with quickly and efficiently. We pride ourselves on providing a premium, tracked, door to door service and are continually working with our couriers to bring the best prices we can offer to our customers and are hoping to have more options available in the near future. We look forward to hearing from you again soon. Kind Regards Tracy.

Jack Westerfer 24 July 2014

DHL Express Worldwide

It's great service

Great service and price

Many thanks for taking the time to provide us with your feedback. We're so happy that we offered you a great service and you were happy with our pricing. We hope to ship many more parcels for you in the future. Kind Regards Tracy.

John Zafra 23 July 2014

DHL Express Worldwide

Great service! Exactly what they offered with no hassles!

Many thanks for your providing us with your feedback, we really appreciate this. We're really pleased to hear that we provided you with a great service and all went well. We look forward to hearing from you again soon. Kind Regards Tracy.

Brian Wildgoose 21 July 2014

forward2me basic

First class service as per usual.Item received in Malta in double quick time.Thanks once again to all the staff at forward2me.
Regards.
Brian.

Many thanks for providing us with your feedback, this is very important to us. We're so pleased that the service provided was first class and that you were happy with your speedy delivery. We look forward to hearing from you again soon. Kind Regards Tracy.

Steffen Hogenhaug 20 July 2014

DHL Economy Select

Excellent international service and very professional and safety packed fragile goods.
We are very pleased ,so far, and will highly recommend Forward2me,for any company doing oversea business with UK.

Many thanks for your great comments and recommendations, we really appreciate this. We hope to continue to provide you with an excellent service and hope to be of service to you for many years to come. Kind Regards Tracy.

Toni Pengelly 18 July 2014

DHL Express Worldwide

Brilliant service! Fast, efficient. Combined various purchases and saved me freight money! ?

That's great to hear that we provided you with a brilliant service and everything worked well for you. Thank you for taking the time to provide us with your comments and we look forward to hearing from you again soon. Kind Regards Tracy.

Attila Csomor 17 July 2014

DPD Classic

Thanks!

Many thanks for your comments, we're pleased you decided to use forward2me. Have a great week. Kind Regards Tracy.

Jo Wells 16 July 2014

DHL Express Worldwide

AWESOME, as always :)

Many thanks for your great comments. We really appreciate this and hope to be of service to you for many more years to come. Have a lovely week and we look forward to hearing from you again soon. Kind Regards Tracy.

Lara Liddell 16 July 2014

DHL Express Worldwide

Really great service - some of my order was wait listed and they ensure I knew what was happening.

Many thanks for providing us with your feedback, this is very important to us. We're so pleased that we provided you with a really great service and that we kept you informed at every stage. We hope to hear from you again soon. Kind Regards Tracy.

Hlynur Geir Richardsson 15 July 2014

DHL Express Worldwide

HGR

Fine serviceo

That's great to hear that we offered you a fine service. We really appreciate your feedback and hope to be of service to you for many years to come. Have a great day. Kind Regards Tracy.

Joe Ambrogio 15 July 2014

forward2me basic

Service is very good if a bit expensive for small packet but I'm happy with the service.

Many thanks for taking the time to provide us with your comments. That's really great to hear that you found our service very good albeit a bit more expensive than expected. The shipping costs include the processing, repackaging for international transit and all export paperwork involved in shipping your parcel. Many of our customers use our consolidation service to save costs on shipping. If you are looking to make multiple purchases we can hold all your parcels until you have finished your shopping and add them all to one shipment. We hope this helps and if you have any further questions regarding our consolidation service please don't hesitate to contact us. Kind Regards, Tracy. Kind Regards Tracy.

Marlisa R. Kaptein 15 July 2014

DPD Classic

MRK

Satisfied.. Like always!

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's great to hear that we continue to provide you with a good service and you are totally satisfied. We look forward to hearing from you again soon. Kind Regards Tracy.

RONIS HADJI-STYLIANOU 15 July 2014

DHL Express Worldwide

Very good service.
Items very well packaged.
Flexible service.
Completely satisfied

Many thanks for taking the time to provide us with your comments, this is really important to us. We're really pleased that we provided you with a good, reliable, flexible service and that you were completely satisfied. We look forward to shipping many more parcels for you in the future. Kind Regards Tracy.

Paulius Svirka 15 July 2014

DHL Economy Select

Perfect

Many thanks for your superb comment. We really appreciate your feedback and hope you have a great day. Kind Regards Tracy.

Louise Green 14 July 2014

forward2me basic

Really pleased with delivery time, items etc. and very well packaged. Will definitely order through forward2me again in future.

Many thanks for your feedback, it's great to hear that you were happy with our service especially our delivery times and packaging. We look forward to receiving many more parcels for you in the future. Have a great day. Kind Regards Tracy.

VASILEIOS PACHNELIS 13 July 2014

DHL Express Worldwide

Convenient and...expensive.

Many thanks for providing us with your feedback, this is very important to us. We're really pleased that you found our service convenient albeit the shipping costs were more than expected. The service we provide is a premium, tracked, door to door service however if you are looking to ship small lower value parcels we are able to offer a standard mail service with no tracking or delivery guarantees. Alternatively we do offer a consolidation service which is cost effective to use if you are looking to make multiple purchases. We hold all your packages until you have finished your shopping and then add them all to one shipment to save on shipping costs. We hope this helps and if you would like us to look at alternative shipping options for you in the future please don't hesitate to contact us. Have a great week. Kind Regards Tracy.

Chinyelum Morah 12 July 2014

DHL Express Worldwide

My stuff arrived within a few days. It was well packaged.

That's great to hear that you received your package and all was well. We look forward to hearing from you again soon. Kind Regards Tracy.

Thomas Hulshof 11 July 2014

DHL Economy Select

Very good and very easy to use service!

Many thanks for your feedback, we really appreciate this. It's really good to hear that we provided you with a good easy to use service and hope to hear from you again soon. Have a great week. Kind Regards Tracy.

Bruno Viberti 11 July 2014

DHL Economy Select

Excellent and fast service, thank you!

Many thanks for taking the time to provide us with your feedback. That's great to hear that you found our service excellent and that we provided you with a speedy service. We look forward to hearing from you again soon. Kind Regards Tracy.

Daniel Skaardal 11 July 2014

DHL Express Worldwide

thanks, no problems.

Many thanks for confirming that you were happy with our service and all went well. We look forward to hearing from you again soon. Kind Regards Tracy.

John Nielsen 10 July 2014

DHL Economy Select

Super

Thank you for letting us know that we provide a super service, your comments are appreciated. We'll look forward to shipping your next parcel. Kind Regards Tracy.

Julia Wright 10 July 2014

DHL Express Worldwide

Fast efficient excellent communication, as always.

That's great to hear that we have provided you with a fast, efficient service with excellent communication. Thank you for taking the time to provide us with your feedback. Have a great week. Kind Regards Tracy.

Laureen Fredella 10 July 2014

DHL Express Worldwide

Seriously excellent service! Fast and reliable. Thanks!

Many thanks for your great comments regarding our service, we really appreciate this. We're so pleased that we provided you with a fast, reliable excellent service and look forward to hearing from you again soon. Kind Regards Tracy.

João Marcos Silva 10 July 2014

DHL Express Worldwide

JMS

Excellent as usual!

Many thanks for providing us with your feedback, we really appreciate this. That's great to hear that we continue to provide you with an excellent service. Have a great week. Kind Regards Tracy.

Jose Maria Diaz Couce 09 July 2014

DPD Classic

JMD

Quite expensive but faster, at least the VAT should be include in the original price. From the payment late one week exactly to Spain.

Many thanks for taking the time to provide us with your feedback, this is very important to us. We're sorry to hear that shipping costs were more than expected and that you weren't aware that the Vat was to be added to the shipping costs. We continue to work with our shippers to provide our customers with a cost effective premium, tracked service - the price paid includes all processing, repackaging and export paperwork involved with your shipment. Thank you once again for the feedback you have provided, we'll ensure we pass your comments to our web-developers so we can continue to improve our website so our customers have all information to hand. We look forward to hearing from you again soon and hope you have a great evening. Kind Regards Tracy.

Matthew Savage 09 July 2014

DHL Express Worldwide

No problems. Great service!

Thank you for letting us know that all went smoothly with your shipment and that we provided you with a great service. We look forward to hearing from you again soon. Kind Regards Tracy.

Armand D'Elfant 09 July 2014

DHL Economy Select

Lighting fast processing in the forward2me warehouse, excellent service!

That's great to hear that we provided an excellent service and that you are happy with the speed of your delivery. Thank you for taking the time to provide us with your feed back. Kind Regards Tracy.

Unverified Customer 09 July 2014

Unknown Shipment Details

Great service as usual!!

Many thanks for your kind comments we're really pleased that we have continued to provide you with a great service. Have a lovely evening. Kind Regards Tracy.

jade ares 09 July 2014

DHL Express Worldwide

Very happy with their service. Excellent customer service and very prompt response on queries and requests. Parcel arrived in excellent condition. Highly recommended to everyone.

Many thanks for taking the time to provide us with your feedback. We're pleased to hear that we offered you excellent customer service overall and that your parcel arrived in excellent condition. Thank you for your recommendation. Kind Regards Tracy.

Abir Sabra 09 July 2014

DHL Express Worldwide

Excellent service very very satisfied

Many thanks for taking the time to provide us with your feedback, we really appreciate this. That's great to hear that you found we offered an excellent service. We look forward to receiving your next parcel. Have a great evening. Kind Regards Tracy.

Hrvoje Gregur 08 July 2014

DHL Economy Select

They responded to my inquires fast, even took few photos of the item prior to shipping.

Many thanks for your feedback, this is really important to us. We're really pleased to hear that you appreciated the service we provide and look forward to shipping more parcels for you in the future. Kind Regards Tracy.

Gurmeet Bhullar 08 July 2014

DHL Express Worldwide

Responded to my emails promptly. Quick to dispatch.

Many thanks for taking the time to provide us with your feedback. It's great to hear that you have been happy with our service promptly replying to your emails. We look forward to hearing from you again soon. Kind Regards Tracy.

Samuel Hopkins 08 July 2014

DHL Express Worldwide

Wow this place is A W E S O M E. Beyond my wildest expectations. It was so easy to use and worth every penny.

Many thanks for your really positive comments. It's fantastic that you were so pleased with the service offered. We work very hard to provide a fast, reliable and professional service and it's great to read that this is appreciated. We hope to be able to help you again in the future. Kind Regards, Hilary.

ROBERTO NAVES VILELA 07 July 2014

DHL Express Worldwide

RNV

Great service , Best price . A+++++++

Many thanks for your comments. We're really happy that you were pleased with both the great service provided but also with the price. We look forward to hearing from you again soon. Kind Regards, Hilary.

Linda Acay 07 July 2014

DHL Express Worldwide

My first order with forward2me, and I`m very pleased!

Many thanks for your feedback. It's great that you are so pleased with your first order. We hope you will use us again in the future. Kind Regards, Hilary.

Nicholas Atkinson 07 July 2014

DHL Express Worldwide

Very prompt and easy service. Definitely recommend this to anyone.

Thanks for your feedback - your comments are important to us. It's great that you found the service prompt and easy to use. We're delighted that you would recommend this service to anyone and hope that you will continue to use our service in the future. Kind Regards, Hilary.

Tammy Kopic 06 July 2014

DHL Express Worldwide

Great communication and fast delivery of postage.

Thank you for leaving your comments - customer feedback is really important to us. We're pleased to be able to offer a fast service with great communication to our customers. We hope you will use our service again in the future. Kind Regards, Hilary.

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