Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Sandra Eichhoefer
26 September 2014
DHL Economy Select
Many thanks for your great comments.<br/><br/>We're really pleased that you were happy with our service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
SE
fast and very reliable service, good prices
Ventsislav Mladenov
26 September 2014
DHL Economy Select
Many thanks for taking the time to provide us with your comments regarding your recent experience with our service.<br/><br/>That's great to hear that you found our staff kind and the service good albeit your shipping costs were more expensive than expected.<br/><br/>The service you have been offered was a premium, tracked, door to door service however for small, low value parcels we are able to offer a Royal Mail service.<br/><br/>Unfortunately your first shipment did not meet this criteria being over 2 kg in weight - if you are looking to ship any small parcels in the future we'd be happy to look at this service for you.<br/><br/>Please don't hesitate to get in touch if you require assistance at any time.<br/><br/>We hope this helps and have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
VM
The people are very kind. The service is good. Only the price is a little expensive, Unfortunately there is no Royal mail service to Bulgaria only DHL express which is much more expensive.
Hennadiy Brych
26 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments.<br/><br/>We're so pleased that you found our service wonderful.<br/><br/>Kind Regards,<br/>Tracy.
HB
Wonderful!
Christianne Fenech
25 September 2014
forward2me basic
CF
Excellent service!
Many thanks for taking the time to provide us with your feedback.<br/><br/>That's great to hear that we offered you excellent service.<br/><br/>Kind Regards,<br/>Tracy.
Christie Pohl
24 September 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us.<br/><br/>We're really pleased to hear that you appreciated our great communication and that you feel we have an excellent work ethic.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CP
great communication and excellent work ethic
ana matkovic
24 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments and for recommending us.<br/><br/>We're really happy to hear that you received excellent service and a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
AM
Very fast shipping - excellent forward service - I recommend :)))
Unverified Customer
24 September 2014
Unknown Shipment Details
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you enjoyed your first experience with forward2me and that you were pleased with the service.<br/><br/>We hope to ship many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
This was the first time we used a forwarder and We're very pleased with the service. Thanks
Rebecca MOREAU
24 September 2014
DPD Classic
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>We're really happy to hear that you were happy with our packaging and that you received a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
RM
My parcel was well packed and only took 2 days to get to me in France
Imogen Ebsworth
24 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback.<br/><br/>That's great to hear that you found our service excellent and as advertised.<br/><br/>We hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
IE
Service was as advertised and excellent
Shaun Webster
24 September 2014
DHL Express Worldwide
SW
Easy web sign up, great communications and very quick turn around of parcel. Would definitely recommend.
Many thanks for providing us with your kind comments.<br/><br/>We're really pleased to hear that you found our service easy to use and that we offered great communication and speedy delivery of your parcel.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
Lori Moore
24 September 2014
DHL Express Worldwide
Many thanks for your kind comments, we really appreciate them.<br/><br/>That's great to hear that you love our service and found it amazing.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Have a lovely day.<br/><br/>Kind Regards,<br/>Tracy.
LM
You guys are amazing! I love the service! I'm
a customer for LIFE!!!
a customer for LIFE!!!
Eugenia Sciglitano
23 September 2014
DHL Express Worldwide
Many thanks for providing us with your comments.<br/><br/>That's great to hear that you received a speedy delivery and all went well.<br/><br/>Kind Regards,<br/>Tracy.
ES
Very fast
Rev Walter Cauchi
23 September 2014
forward2me basic
Many thanks for providing us with your feedback, this is very important to us.<br/><br/>We're really pleased that we offered you a fast and secure service and that you are happy overall with forward2me overall.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
RWC
Many Thanks to Forward2me service. It is fast and secure. Forward2me also considers if one demands cheaper transportation and they do the best to find a way to.
Marcos Lopez Vera
23 September 2014
DHL Express Worldwide
Many thanks for your comments, we really appreciate them.<br/><br/>We're really happy to hear that you appreciated our email support and that you received a speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
MLV
the support by email was great, and I got the parcel to my address in the day after. I will keep using forward2me.
Kind regards
Kind regards
Vebjorn Tandberg
23 September 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that you were happy with our fast handling and shipping.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
VT
Fast handling and shipping, no problems.
David Plassmann
23 September 2014
DHL Express Worldwide
Many thanks for your comments, we're really pleased to hear that the forward2me service worked well for you and that you received a speedy delivery.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DP
works great and fast.
Erin Gawera
23 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we provided you with a professional, speedy service and that you were impressed with our packing.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
EG
So professional and quick! They are worth the extra cost because they pack things so well and the shipping is swift.
victoria Galea
22 September 2014
forward2me basic
We're really pleased to hear that you received excellent service from forward2me, many thanks for your feedback.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
VG
Service was excellent!
Caroline Butler
22 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you found our consolidation service useful which helped reduce your delivery costs.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CB
very quick and I liked that you consolidated all my parcels to reduce delivery costs
Bruno Pereira
19 September 2014
Untracked Budget
Many thanks for letting us know that you received very good service from forward2me.<br/><br/>We're really pleased that you were happy with our excellent packing and fast communication.<br/><br/>We now offer more shipping options for our customers when shipping including an untracked postal service for small low value parcels.<br/><br/>If you have a preferred carrier for future shipments please let us know and we'll be happy to look at this for you?<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
BP
Very good service.
For consolidated shipments packing is excellent
excellent and fast communication
Also could be possible to choose the shipping carrier, maybe with cheaper options.
For consolidated shipments packing is excellent
excellent and fast communication
Also could be possible to choose the shipping carrier, maybe with cheaper options.
Mohamed Nahiz
19 September 2014
DHL Express Worldwide
Many thanks for your great comments, we really appreciate this.<br/><br/>We're so pleased that you received excellent service from us.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
MN
Excellent service
Elena Ouklonskaia
19 September 2014
DHL Economy Select
Many thanks for your feedback, we really appreciate this.<br/><br/>That's great to hear that we offered you an excellent, quick, efficient and personal service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
EO
Excellent service, quick, efficient, and personal. Great job indeed!
Christos Papadopoulos
18 September 2014
DHL Economy Select
Many thanks for providing us with your detailed feedback.<br/><br/>We're really pleased to hear that you received excellent customer care - we pride ourselves on this and taking great care of your parcels.<br/><br/>Thank you once again for your recommendations and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
CP
More than reasonable pricing, fast delivery, careful packaging and some lovely gents and ladies who will respond to your requests and queries if not on the same day, the very next one (thank you James and Janet). They really do work hard for our satisfaction! If you want anything delivered abroad, this is the best choice. Cheers!
JOSE BASTOS
18 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback.<br/><br/>We're really pleased to hear that your received a speedy delivery and that you found our shipping costs reasonable.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
JB
From Manchester to Porto in less than 48 hours with DHL express! Shipping cost reasonable
Antonio Sousa Coutinho
18 September 2014
DHL Economy Select
Many thanks for providing us with your great feedback.<br/><br/>We really pleased that you are happy with our service and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
ASC
Again, a great service. Very professional. Of course, I will be back in the future.
Ahmed Ameen
18 September 2014
DHL Express Worldwide
Many thanks for your feedback, we really appreciate this.<br/><br/>We're really pleased to hear that you were very happy with our service and look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
AA
Very happy about the service!
Farid Danial Mohd Azmi
18 September 2014
DHL Express Worldwide
That's great to hear that we provided you with excellent service and that you received a speedy delivery.<br/><br/>Many thanks for taking the time to feedback us and for using forward2me.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
FDM
Excellent service!!! Shipping was fast and took less than a week. Thanks a lot :)
Daniella Spinetti
18 September 2014
DHL Express Worldwide
Many thanks for sending over your positive feedback, we really appreciate this.<br/><br/>That's great to hear that all went well for you whilst using our service and that you found our staff to be professional and friendly.<br/><br/>We hope to be of service to you again soon.<br/><br/>Kind Regards,<br/>Tracy.
DS
I cannot recommend Forward2Me highly enough. The level of service was second to none, I was constantly kept up-to-date with the status of my order and every staff member I spoke to was professional and friendly.
Not to mention the package arrived very fast!
Thank you!
Not to mention the package arrived very fast!
Thank you!
Elena Oleynikova
17 September 2014
DHL Express Worldwide
EO
Very good service.
-Were very fast to respond to inquiries.
-Everything was repackaged and sent instantly.
-Received everything super fast (to Canada) and in perfect condition
-Were helpful in making sure that we received everything we ordered (we were not sure)
-Reasonable rates
In short, nothing to complain about.
-Were very fast to respond to inquiries.
-Everything was repackaged and sent instantly.
-Received everything super fast (to Canada) and in perfect condition
-Were helpful in making sure that we received everything we ordered (we were not sure)
-Reasonable rates
In short, nothing to complain about.
Many thanks for taking the time to provide us with your detailed feedback, this is very important to us.<br/><br/>We're really pleased to hear that all went well and that you are happy with our service.<br/><br/>We look forward to shipping many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
Simon Adams
16 September 2014
DHL Express Worldwide
Many thanks for your positive feedback, we really appreciate this.<br/><br/>We're pleased to hear that you are happy with the service we offer and you received a speedy delivery.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>Tracy.
SA
Fantastic! Very quick to reply, and parcel arrived ahead of time!
David Grossmann
16 September 2014
DPD Classic
That's great that we provided you with excellent service, many thanks for taking the time to provide us with your feedback.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
DG
excellent!
Louise Hübinette
16 September 2014
DHL Economy Select
Many thanks for taking the time to forward your feedback.<br/><br/>We're really pleased to hear that we offered great service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
LH
Great service! Wouldn't hesitate to use again.
Hrvoje Gregur
15 September 2014
DHL Economy Select
Many thanks for providing us with your feedback.<br/><br/>We're really pleased to hear that we offered you everything you needed when using our service.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
HG
Once again forward2me did everything I asked them.
kalpesh thaker
15 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>We're really pleased to hear that after your initial worries we offered you a great all round service and that you are now happy to recommend our services.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
KT
I was a little skeptical in the beginning due to the randomness of their website which i found confusing to use after i first signed up, however I have used forward2me a couple of times now and im glad to report that everything went perfectly. I had a few queries during pre-shipping which the f2m staff answered both quickly and comprehensively each time via email as well as through telephone calls. i highly recommend forward2me to anyone looking for a reliable and super efficient UK based parcel forwarding service. thanks guys!
Christine Smith
15 September 2014
DHL Express Worldwide
CS
Excellent service - up-to-date tracking is wonderful.
Thank you
Thank you
Many thanks for providing us with your feedback, we really appreciate this.<br/><br/>That's great to hear that you received excellent service and you were impressed with the up to date tracking.<br/><br/>Have a lovely day.<br/><br/>Kind Regards,<br/>Tracy.
adam snider
15 September 2014
DHL Express Worldwide
We're really pleased to hear that you had a great experience using forward2me recently - thank you for providing us with the feedback.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AS
Had a great experience with the forward2me service. I had some issues putting in the address from the website i was ordering off and they took care of it. Shipping was quick i have no complants.
Clive Crompton
13 September 2014
DHL Express Worldwide
Many thanks for your feedback and recommendation.<br/><br/>That's great to hear that we provided you with excellent service.<br/><br/>We'll look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
CC
Excellent service and highly recommended
Luís Flôres
13 September 2014
DHL Economy Select
Many thanks for taking the time to feedback us, we really appreciate this.<br/><br/>We're sorry to hear that your delivery took longer than you expected, we noticed that the service offered was the DHL Economy road service. <br/><br/>We always offer our customers the most economical service for the size of their parcel however if you would prefer for us to offer an express service in future please let us know?<br/><br/>We hope this helps and thank you for using forward2me.<br/><br/>Kind Regards,<br/>Tracy.
LF
Expected faster delivery time
Amaia Galan Lopez
12 September 2014
DHL Express Worldwide
Many thanks for your feedback.<br/><br/>We're really pleased that we provided you with an excellent service.<br/><br/>Hope to hear from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
AGL
Excellent
Unverified Customer
12 September 2014
Unknown Shipment Details
Many thanks for your positive feedback, that's really appreciated.<br/><br/>We try to do our very best for our customers and respond to all queries as quickly as possible,<br/>Sometimes obtaining the best price for a sea freight quote takes a few days . We have to ask our partners to quote and wait for their responses. We'll try and speed this process up for you.<br/><br/>We're really pleased that you find us reliable and the best in the UK.<br/>We look forward to looking after future shipments for you.<br/>Kind Regards,<br/>Janet Grundy<br/>Director of Operations.
Response very late. and don't have pickup option for big package.
Seafreight very expensive.
Anyway reliable and best as I can find in UK.
Seafreight very expensive.
Anyway reliable and best as I can find in UK.
Gavin Almeida
11 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback.<br/><br/>We're really pleased to hear that we offered a fast, responsive service and look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
GA
Fast, responsive service.
Renald Dalli
11 September 2014
DHL Express Worldwide
Many thanks for your feedback, this is really important to us.<br/><br/>That's great to hear that you appreciate our customer service and that you received a helpful speedy service.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
RD
These guys are the best there is..great customer service, extremely helpful and the service is really fast.
I like them especially as they give individual attention, or at least that how I feel :)
Thanks
I like them especially as they give individual attention, or at least that how I feel :)
Thanks
Monika Benak
11 September 2014
DHL Economy Select
Many thanks for your feedback, this is very important to us.<br/><br/>We're really pleased to hear that we offered a reliable, efficient and helpful service.<br/><br/>We hope to receive many more parcels for you in the future.<br/><br/>Kind Regards,<br/>Tracy.
MB
Reliable, efficient and helpful service.
Anthony
11 September 2014
DHL Express Worldwide
Many thanks for taking the time to provide us with your feedback, we really appreciate this.<br/><br/>That's great to hear that we offered you a very good service with good communication and packaging of your goods.<br/><br/>We pride ourselves on taking great care of our customers parcels and offering good customer care.<br/><br/>Thank you for using forward2me and we look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
A
Very good service.
For consolidated shipments packing is excellent and always done to minimize cost.
Communication also first class.
For consolidated shipments packing is excellent and always done to minimize cost.
Communication also first class.
Alonso Corredor Vazquez
10 September 2014
DHL Express Worldwide
It's great to hear that we continue to provide you with excellent service, many thanks for your feedback.<br/><br/>We look forward to receiving your next parcel.<br/><br/>Kind Regards,<br/>Tracy.
ACV
Excelent service... As always!
Arbi Ben Fadhel
09 September 2014
DHL Express Worldwide
Many thanks for providing us with your feedback, this is really important to us.<br/><br/>We're really pleased to hear that we offered you a good service.<br/><br/>Have a great weekend.<br/><br/>Kind Regards,<br/>Tracy.
ABF
Good service
Jessica Lindstrom
09 September 2014
DHL Economy Select
Many thanks for your great feedback.<br/><br/>We pride ourselves on our customer service and are pleased to hear this has been appreciated.<br/><br/>We look forward to hearing from you again soon.<br/><br/>Kind Regards,<br/>Tracy.
JL
excellent communication and very serviceminded!
Rafael Sousa
09 September 2014
DHL Economy Select
Many thanks for taking the time to feedback to us - we really appreciate it. It helps us to improve things for you.<br/><br/>With regard to ebay items, we are more than happy to check things for you and take a photograph if that helps.<br/>We are also able to offer you various shipping options. Please see our pricing page on the website. <br/>When you receive your invoice for shipping, if you don't see what you want i.e. the preferred shipping option, please get in touch and we are more than happy to look at this for you.<br/><br/>Kind Regards,<br/>Janet.
RS
nice international postage service from UK's goods. Although there's a step that misses in this service since when ordering eBay's goods, is not possible to check if everything is ok with the purchased good. In my case I ordered 2 used car headlights and unfortunately one came without 2 pieces of the headlight and right now being unable to in an easy and direct way return it.
Also could be possible to choose the shipping carrier, maybe with cheaper options.
Also could be possible to choose the shipping carrier, maybe with cheaper options.
francois garnier
09 September 2014
Untracked Budget
Many thanks for providing us with your comments regarding your recent experience with our company, we really appreciate this.<br/><br/>We're really pleased to hear that we offered you a great service albeit more expensive than you would have liked. We continually work with our couriers to obtain the best pricing possible for our customers.<br/><br/>We now offer the untracked postal service which is more cost effective for small low value parcels. If you are looking to make a number of purchases from different retailers/sellers it may be more cost effective to use our consolidation service which offers to collate your parcels and forward together in one package once you have completed your shopping.<br/><br/>We hope this all helps and please don't hesitate to get in touch if you have any further questions.<br/><br/>Kind Regards,<br/>Tracy.
FG
Ain't cheap. But great service.
Paula Langusch
09 September 2014
DHL Express Worldwide
Many thanks for taking the time to feedback us.<br/><br/>That's great to hear that we offered you a speedy service albeit more expensive than you would have liked.<br/><br/>The service we offered was a premium, tracked, door to door service however we are able to offer an untracked postal service for small low value parcels. <br/><br/>Sometimes our customers use our consolidation service to make shipping more cost effective. This allows customers to shop with a number of retailers/sellers and forward the parcels in one package.<br/><br/>We hope this all helps and if you require any further information for these services please don't hesitate to get in touch.<br/><br/>Kind Regards,<br/>Tracy.
PL
Items were shipped quickly, which was excellent. Shipping cost for small box seemed expensive but I guess that's how you make some profit!