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customer reviews

Thank you for visiting our reviews page! Here you can find the feedback of people like you about our parcel forwarding service. 

This page was made just for you because we do believe there’s nothing more important than the trust between us and our customers. We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
29.425625920471%
4
3.2842415316642%
3
1.4948453608247%
2
0.92047128129602%
1
1.6936671575847%
forward2me basic
JG
Excellent service over and over
forward2me
Many thanks for your kind comments, we really appreciate them. We are so happy that you find our services excellent and hope to be of service to you for many years.<br/>Kind Regards,<br/><br/>Tracy.
DHL Express Worldwide
DF
Used service 3 times so far and each time I was extremely satisfied with the excellent service.
forward2me
Many thanks for taking the time to provide us with your feedback, this is very important to us. We are really pleased to hear that you are happy with the services we have provided so far and look forward to receiving many more parcels in the future.<br/>Kind Regards,<br/><br/>Tracy.
DHL Express Worldwide
JP
Speedy forwarding
forward2me
Many thanks for your feedback, it is appreciated. We are so pleased you are happy with our services. We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>Tracy.
DHL Express Worldwide
MBM
As this is the first time I am using the services of forward2me, I am impressed. The service is good and efficient comparable to other organizations giving similar services. I will definitely use the services of forward2me in future. keep up the good work !
forward2me
Many thanks for taking time to provide us with your feedback, this is very important to us. We are so pleased you are impressed with our services and that you find us more efficient than comparable companies. We look forward to receiving many more parcels for you in the future.<br/>Kind Regards,<br/><br/>Tracy.
DHL Express Worldwide
MQ
It is an excellent service . It is the first time i used it and i will use it again for all my orders. Very quick, the communication is excellent and the service very effective. Keep it up !!! I was introduced to the service by a friend and i will surely introduce many more friends to the service.
forward2me
Many thanks for your kind comments, we are so pleased that you are happy with our services. We look forward to receiving more parcels for you and your friends in the future.<br/>Kind Regards,<br/><br/>Tracy.
DHL Economy Select
GL
The idea of this service is excellent.. although is a bit expensive but It worths when you can't buy direct an item. .although dhl is reliable it took a whole week to deliver the item. Maybe you include other options of delivery also . Thanks
forward2me
Many thanks for taking the time to leave us with your feedback - it's much appreciated.<br/>We're pleased to hear that we managed to help you buy from the UK with our service. If you'd like us to look into other shipping options please don't hesitate to get in touch, we'll be more than happy to look at other couriers/Royal Mail for you.<br/>have a great weekend.<br/><br/>Kind Regards,<br/>James.
DHL Express Worldwide
HM
Shipping costs too much
forward2me
Many thanks for your feedback. <br/>We're sorry that you found our service to be expensive. We ship the majority of our shipments through DHL's Express Worldwide service with full tracking available to provide our customers with the service they expect. However, we're more than happy to look into different shipping options for you, for example Royal Mail. <br/>We will be offering more shipping options on our website in the near future but we're not quite there yet.<br/>Please get in touch for future shipments and we'll be happy to look at alternative options for you.<br/>Have a great weekend.<br/><br/>Kind Regards,<br/>James.
HM
I ordered a battery for my camera - http://www.duracelldirect.dk/pno/dbi9562a.html<br/>- about 15,56 GBP. It was sent from duracelldirect.eu - 2. Prince George's Road in London on the 12-aug-13.<br/>I recieved it 16-aug-13 sent by Royal Mail Air Freigh - and I did't pay anything for shipping.<br/>The thing You sent to mee was of the same size - but I had to pay 25 GBP for shipping - and that is to much !
Forward2me shipment
YM
Great service! helped me very much Thanks.
forward2me
Many thanks for your kind comments, they mean a lot to us.<br/>We'll look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
MG
The forward2me service was the best service i have used to date.
My package arrived faster then any other service i there is.
Many thanks for this speedy service.
Will be using these in the future.
forward2me
Many thanks for your kind comments, we really appreciate your feedback. We're delighted to hear that you received your parcel in great time - we'll look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
JMS
Great as usual! Thanks
forward2me
Many thanks for your feedback, we really appreciate it.<br/>We're delighted to hear that you're satisfied with our service and we look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
KK
5/5
forward2me
Thanks for your great feedback - it's much appreciated :)<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
RM
amazing and quick service
forward2me
Many thanks for taking the time to leave us with your kind comments.<br/>It's great to hear that you were happy with our service and we hope to be able to help you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
WB
Very Very Excellent huge help for me. :)
forward2me
Many thanks for your kind comments - we really appreciate it :)<br/>We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
AMM
Top Forwarding Service, Pleasure Deal With, Thanks For Prompt Shipping :), Costly But Best Use For Consolidating Items, Recommended, Will Use The Service Again
forward2me
Many thanks for taking the time to feedback to us - it's much appreciated. <br/>We're pleased to hear that you would be happy to use our service again. If you'd like us to look into alternative shipping options instead of DHL's Express service please let us know. <br/>Kind Regards,<br/><br/>James.
DHL Economy Select
KPS
Straightforward service, easy to use and very reasonable pricing.
forward2me
Thanks for your feedback.<br/>We're delighted to hear that you found our service straightforward to use at a reasonable price.<br/>We'll look forward to receiving more packages for you in the future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
AM
very happy i ask a few questions got all the answers i needed have told friends already shall tell more i shall be using forward2me again
forward2me
Many thanks for taking the time to leave us with your feedback - it means a lot to us.<br/>It's great to hear that you have recommended us to your friends - thanks!<br/>We hope to be able to help you again in the near future.<br/>Kind Regards,<br/><br/>James.
forward2me basic
CM
Great for forwarding packages, prices are a bit expensive. But excillent service and express delivery.
forward2me
Many thanks for taking the time to feedback to us - it's much appreciated. <br/>We're really sorry that you feel our service may be a bit expensive. We are more than happy to offer standard mail with no guarantees as an alternative shipping method to our DHL door to door, tracked premium service. <br/>We do have plans to make other shipping options available on the site but our developers are not quite there yet. <br/>If you need any further assistance please don't hesitate to get back in touch. <br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
AM
excellent service fast delivery.
forward2me
Thanks for your kind comments, they're really appreciated.<br/>We hope to be able to help you out again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
AC
Extremely helpful. Prepared to help whenever shipments to forward2me go wrong.
AC
Excellent service. Best forwarder I ever deal with.
forward2me
Many thanks for your kind comments - we really appreciate it.<br/>We're delighted to hear that you were satisfied with the service you received.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James.
DHL Economy Select
KR
Excellent service, combined several packages without asking.
forward2me
Many thanks for your feedback, we really appreciate your kind comments. We're pleased to hear that you benefited from our consolidation service :)<br/>We'll look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
KM
delivered straight to my doorstep just as promised within the time-frame promised.
will absolutely recommend this service.
forward2me
Many thanks for taking the time to leave us with your feedback.<br/>It's great to hear that you received your parcel in good time and we hope to receive more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Economy Select
MH
Very fast delivery with the huge advantage that there is a possibility to ship through air OR by road, in contrast to other forwarding services and it appears to be a lot cheaper as well.
forward2me
Many thanks for taking the time to leave us with your feedback, your views mean a lot to us.<br/>We're delighted to hear that you found our service to be a huge advantage for you and we hope to be able to help you again in the near future :)<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
PA
It all went surprisingly well and fast. I totally like when things go that smooth.
forward2me
Thanks for your feedback - we really appreciate your comments.<br/>It's great to hear that everything went to plan for you and we'll look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
TR
Awesome system, great comm, thankyou 5 stars
forward2me
Many thanks for your feedback - it's much appreciated.<br/>We're really pleased to hear that you were happy with the service we provided and we look forward to shipping to you again in the future.<br/>Have a good day.<br/>Kind Regards,<br/>James.<br/><br/>James.
DHL Express Worldwide
SP
Service was excellent and quick. Received item in 4 days !!
Will definitely use again. Highly recommended.
forward2me
Many thanks for your feedback - it's much appreciated.<br/>We're really pleased to hear that you'd recommend out service. We'll look forward to helping you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
GC
Overall very good. I just find the pricing very high. Service was top notch.
forward2me
Many thanks for your feedback. <br/>We're sorry that you found our service to be expensive. We ship the majority of our shipments through DHL's Express Worldwide service with full tracking available to provide our customers with the service they expect. However, we're more than happy to look into different shipping options for you, for example Royal Mail. Please get in touch for future shipments and we'll be happy to look at this for you.<br/>Have a good day. <br/>Kind Regards,<br/>James.
DHL Express Worldwide
CD
Impeccable service, highly recommended.
forward2me
Many thanks for your feedback and for your kind comments.<br/>We're really pleased to hear that you were satisfied with the service that we provided and we look forward to helping you out in the near future.<br/>Kind Regards,<br/><br/>James.
forward2me basic
MM
I was previously make use from a similar service, but I change to Forward2me because they prove that their service is worthwile, my package arrived in a matter of 2 days. Please keep it up and congratulations to all the staff, Michael-Malta
forward2me
Many thanks for taking the time to leave us with your feedback.<br/>We're delighted to hear that you were happy with the service that you received and you received your package in good time.<br/>We'll look forward to shipping to you again in the near future.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
ST
Superb shipping speed although it is very pricey. Would be great though if they could offer you a choice of shipping. ie Royal Mail to save a little cash.
forward2me
Many thanks for your feedback - we really appreciate your views.<br/>We're more than happy to look into other shipping options for you such as Royal Mail, if you would like us to do this for future shipments please get in touch with us.<br/>We plan on offering alternative shipping options through our website in the near future but we haven't quite got there yet.<br/>Hope this helps and we'll look forward to receiving future parcels for you.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
KC
The cost was very expensive - when I questioned it I was sent photographs of the packaging, but not the actual product - the wrong product had been delivered and there was no way to know this - it was forwarded to me. The cost to ship it back was too expensive. Very disappointed.
KC
It's a good service, but disappointed that there was no way of making sure the right product had been delivered especially with an expensive and large purchase.
forward2me
Many thanks for taking the time to leave us with your feedback – your comments are much appreciated. <br/><br/>We’re really sorry that you didn't receive the product that you were expecting and that the retailer had not dispatched your order as they should have done – unfortunately this is out of our hands.<br/><br/>We do try our best to check orders with invoices as they come in although a lot of retailers don’t provide an invoice with the package and because of the number of parcels we receive on a daily basis this is not always achievable. If you would like us to provide you with any details of any future parcels we’ll be more than happy to do this for you to prevent a reoccurence.<br/><br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
DW
Easy process with friendly staff and super fast postage. Highly recommended.
forward2me
Many thanks for your feedback for your kind comments.<br/>We're really pleased to hear that you would recommend our services. We'll look forward to receiving more parcels for you.<br/>Have a great day.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
EC
Premium service, fast and accurate. Satisfied customer.
forward2me
Many thanks for your feedback.<br/>We're really pleased that you're satisfied with our service and we hope to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Economy Select
CG
Excellent service .Thanks
forward2me
Thanks for taking the time to feedback to us - much appreciated.<br/>We're really pleased that you are happy with our service and we look forward to helping you again very soon. <br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
JC
Service always fast and friendly. Always let you know if there is a delay or if the delivery was split like Amazon usually does.
forward2me
Many thanks for your feedback - we really appreciate your comments.<br/>We're delighted to hear that you always find our service fast and friendly and we'll look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
PV
Super fast shipping, a bit pricey but you pay for the good quality of service i guess. Will definitely use again in the future. Thanks !
forward2me
Many thanks for taking the time to leave us with your feedback.<br/>We're really pleased to heard that you were satisfied with our service. If you would like us to look into alternative shipping methods in the future please don't hesitate to get in touch.<br/>We look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
SH
Great service but expensive
forward2me
Many thanks for your comments.<br/>We ship most of our shipments through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options, for example Royal Mail, then we're more than happy to do this. Please get in touch and we can look at this for you.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
TB
Fair contact and delivery, but very costly for the service being offered.
forward2me
Many thanks for your feedback - much appreciated.<br/>We're sorry to hear that you find our service costly. If you don't require your parcels to be shipped through DHL's Premium service then please get in touch - we'll be more than happy to explore additional shipping options for you.<br/>We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
MP
It was a fast delivering and exactly what i asked!
forward2me
Many thanks for taking the time to leave us with your feedback.<br/>We're pleased to hear that everything was as expected and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
DS
no problems, thanks.
forward2me
Thanks for your feedback.<br/>We look forward to helping you out again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
AA
Very good service
forward2me
Thanks for your feedback.<br/>We're really pleased to hear that you were satisfied with our service and we look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
JV
Very fast and very easy. Great service.
forward2me
Many thanks for your feedback - we really appreciate your kind comments.<br/>Have a great day.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
CB
The service was good, but VERY expensive - $50AUD to get one cotton dress shipped from London to Melbourne! It didn't need to go via DHL, I would have been happy to forward it via the normal mail and wait two weeks and pay 50% less - but there was no option to do this. Suggest you should work on some cheaper options for customers (especially the option to send via ordinary mail) - most people can't afford to pay $50 a pop for postage - they will just stop buying and you'll lose your market. Personally, I would not use the service again unless it was cheaper.
I hope you find that feedback useful.
Claire
forward2me
Many thanks for your feedback - it's much appreciated.<br/>We do ship the majority of our parcels through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect.<br/>We're more than happy to look into different shipping options for you, including Royal Mails Standard service. We're looking at introducing the shipping options on our website in the near future however we haven't quite got there yet.<br/>In the meantime please don't hesitate to contact customer services and we'll be more than happy to change the service.<br/>If you have any further queries please get in touch.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
PK
Todo bien! Everything worked well as expected.
forward2me
Many thanks for your feedback.<br/>We're pleased to hear that everything worked out as you expected and we hope to ship to you again in then near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
HH
Package arrived faster than I thought and tracking way worked out excellent as well.
Thanks!
forward2me
Many thanks for your feedback - we really appreciate it.<br/>We're pleased to hear that everything worked out for you and we hope to ship to you in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Economy Select
FP
Quick delivery as promised. Box had been opened, but was closed properly as I had asked for.
forward2me
Many thanks for taking the time to leave us with your feedback.<br/>We're pleased to hear that you received your shipment in good time and as you expected.<br/>We hope to be able to ship to you again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
PM
sending is to muds exspensif
forward2me
Many thanks for your feedback.<br/>We're sorry that you found our service to be expensive. We ship the majority of our shipments through DHL's Express Worldwide service with full tracking available to provide our customers with the service they expect. However, we're more than happy to look into different shipping options for you, please get in touch for future shipments.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
TI
Unbelievably swift and extremely well done. I was very impressed with their quick postage to Australia. So good to get some goods that never make it to the Australian market.
Prices were a tad steep, it may be good to offer a general mail service through Royal Mail for example, if cheaper, in addition to the quite expensive couriered services.
WIll definitely use Forward2Me again!!!
forward2me
Many thanks for your kind comments - we really appreciate it.<br/>We're delighted to hear that you were impressed with our service and we look forward to shipping to you again.<br/>If you would like us to ship anything through Royal Mail we're more than happy to look at this for you - please get in touch.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
KW
Absolutely perfect - wonderful service - super fast delivery!! Couldn't be happier!!!
forward2me
Many thanks for taking the time to leave us with your feedback - it's really appreciated.<br/>Have a great day.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
MB
Very good makes it easy to purchase from UK
forward2me
Many thanks for your feedback.<br/>We're really pleased to hear that you found our service easy to use - we hope we'll be able to help you out again in the near future.<br/>Kind Regards,<br/><br/>James.
DHL Express Worldwide
KM
Great service thanks
forward2me
Thanks for your feedback and for your kind comments, we really appreciate it.<br/>Have a great day.<br/>Kind Regards,<br/><br/>James.