Customer Feefo Reviews
Customer Feefo Reviews

Customer Feefo Reviews

Feefo is an independent feedback service with verified and audited reviews.

These reviews are much more meaningful than reviews found on sites such as google or trip advisor because of two key points:

Only customers who have actually used the forward2me service are able to leave feedback so readers know that the feedback is genuine and not something forward2me has made up, or indeed a forward2me competitor has made up.

forward2me has no control over the feedback unless it is abusive or defamatory – in which case feefo themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Cd

Very satisfied with excellent service from this company!!
Has made it very easy and interesting to enter the U.K. marked for great deals.
forward2me

Response:

Thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>Many Thanks,<br/><br/>James

Unknown

good & fast service

fee to high, might consider changing forwarder for this :(
forward2me

Response:

Thanks for your mail. We're sorry you though our service was expensive. We ship our parcels through DHL's premium, door to door, fully tracked service to provide the quality service our customers expect. If you would like us to look at different shipping option for you, such as Royal Mail for future shipments then please get in touch.<br/>Kind Regards,<br/><br/>James

IPad Smart Cover

None
forward2me

Response:

Thanks for your feedback!<br/><br/>James

Unknown

So fast! Sent to Australia on the Friday afternoon, arrived Monday morning!!! Communicated with friendly english speaking staff. Too easy!
forward2me

Response:

Many thanks for taking the time to leave your feedback - we really appreciate your kind comments.<br/>Kind Regards,<br/><br/>James

Ribbon

Great service, will use it more...
forward2me

Response:

Thanks for your feedback. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James

Unknown

This service was amazing. Finding the service, setting it up and activating it was a breeze and took about 5 minutes. The shipping was so incredibly fast; It blew my mind! I would completely recommend this service to anyone. I am incredibly impressed with this business.
forward2me

Response:

Thanks so much for your kind comments - we really value your thoughts. We're glad you were satisfied with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

iphone Case

I really love everything about forward2me. It's realiable, fast, and straightforward.
forward2me

Response:

Thanks for taking the time to leave us with your feedback - we really appreciate your kind comments.<br/>Many Thanks,<br/><br/>James

Unknown

Delivery was qick and easy. Great
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James

Ladies Tops

Excellent as always
forward2me

Response:

Thanks for your feedback. We're pleased to hear you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Got the packages shipped right after arrival and they arrived in less than 24 hours after shipping! Great service and helpful staff
forward2me

Response:

Thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/>We look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Perfect!
forward2me

Response:

Thanks for your feedback. We're delighted to hear you were happy with our service.<br/>Kind Regards,<br/><br/>James

Unknown

Very fast and great service! But I think it could get even better if we could chose between the different shipping options as we are about to pay. Or you could include other shipping costs in the mail so we wouldn't have to ask for it.
forward2me

Response:

Thanks for your feedback - your views are very important to us. We plan to introduce this on our website in the future, but as a relatively new company we haven't quite got there yet.<br/>We look forward to receiving parcels for you in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Very fast and parcel arrived in perfect state. Will definitely use again :-)
forward2me

Response:

Many thanks for your kind comments - your feedback means a lot to us. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Coffee Brewer

Great!
forward2me

Response:

Thanks for your kind comments - your views mean a lot to us.<br/><br/>James

Toaster

Great communication and fast service. 5 Stars.
forward2me

Response:

Thanks for your feedback, we really appreciate your comments!<br/><br/>James

Unknown

Really excellent service, and I would not hesitate to recommend you to others. I am not sure if it is possible, but I would appreciate if my e.mail invoice (prior to forwarding my parcel(s) would include itemized costings - e.g. The cost of the Shipment service and a separate cost that goes to your service and other costs if any. Thank you. Kind regards - Herman
forward2me

Response:

Thanks for your feedback, we really appreciate your views. When consolidation charges and insurance charges are included then these will be itemized separate to your shipping costs.<br/>We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Excellent service, great communications and would not hesitate to recommend Forward2me to all.

Unknown

Great communication, fast response. I will definitely continue using this service. Thank you!!! A+++
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Everything works great and postage was fast but a bit expensive, £10.50 for a phone cover to Australia.

Unknown

Extremely impressed with the excellent and fast service you give.WIll definitely use your service again in the near future.
forward2me

Response:

Thanks for your feedback - we look forward to receiving future parcels for you.<br/>Kind Regards,<br/><br/>James

Unknown

Great service!
forward2me

Response:

Many thanks for your kind comments. We look forward to receiving more parcels for you in the near future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James

Unknown

very good service
forward2me

Response:

Thanks for taking the time to leave us with your views, your feedback means a lot to us.<br/>Have a good weekend.<br/><br/>James

Unknown

I was extremely happy with foward2me. It's my first time using an on-shipping company and was left very pleased with how easy the process was and how quickly was shipped on to me. Thanks!
forward2me

Response:

Thanks for your feedback .We're delighted to hear that you were pleased with our service and we hope to help you again in the near future.<br/>Kind Regards,<br/><br/>James

Unknown

5***** service!
forward2me

Response:

Thanks for taking the time to leave us with your feedback, your views mean a lot to us.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James

Crayons

Very efficient.
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James

Unknown

easy, fast service; thanks
forward2me

Response:

Thanks for your feedback! We're glad you were satisfied with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Bras

Excellent service as always, love the way you all help me to pack my parcel, helps me save lots on the shipping cost, thanks!
forward2me

Response:

Thanks for your feedback, we really appreciate it. We look forward to receiving more parcels for you soon. <br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James

Unknown

Excellent delivery rate, but very expensive.
forward2me

Response:

Thanks for your feedback. We're sorry to hear you find our service is very expensive. If you would like us to look into other shipping options for you such as Royal Mail then please let us know. Alternatively, we can consolidate parcels for you to help reduce your shipping costs. <br/>If you require any more information then please get in touch.<br/>Kind Regards,<br/><br/>James
(Sorry for the very late answer.)<br/><br/>Can you tell me more about the other shipping options that are cheaper? And how I can specify how I choose them when I want a package to be sent from you to me?

Childs Shoes

Very Fast Dispatch pay today arrived the next day! Price a bit expensive but on the whole it is very good service! Thanks Will use again!
forward2me

Response:

Thanks for taking the time to respond to us, we really appreciate your feedback.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James

Unknown

forward2me is perfect. It's been a long time since I first found them, and I never use another company.
forward2me

Response:

Many thanks for your feedback, we really value your thoughts.<br/><br/>James

Unknown

have not received my parcel at all and it should have been here
My package is a cheque
serves is to expensive for a cheque to take so long to not even arrive
forward2me

Response:

Thanks for taking the time to respond to us - we hope you feel that we have dealt with the situation for you and that you have a satisfactory outcome.<br/>Kind Regards,<br/><br/>James

Elbow Support

Amazingly fast and professional service. What would I do with 'forward2me'

Cheers,
Very satisfied customer
forward2me

Response:

Thanks very much for your kind comments. We're really pleased to hear you are satisfied with the service we provided and we look forward to shipping to you again in the near future.<br/>Kind Regards,<br/><br/>James

Unknown

Excellent forwarding service! Extremely fast and courteous company would definitely use them again!
forward2me

Response:

Thanks for taking the time to respond to us. We're delighted you were happy with our service and we look forward to shipping to you again.<br/>Kind Regards,<br/><br/>James

Screen Protectors - 6 Pack

Superb service, fast communication and very efficient.....
to recommend A++++++
forward2me

Response:

Many thanks for your kind comments. We're delighted to hear you were happy with our service and we look forward to shipping to you again in the near future.<br/>Many Thanks,<br/><br/>James

Unknown

Very good service as I managed to order from a number of website who do not deliver to my country. Thanks to forward2me it is all possible.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

The service they provided me with, particularly with my slightly unusual situation was simply excellent. However, I was left very surprised by the shipping costs due to the 'volumetric' calculation used. I think forward2me could do a better job of explaining this concept in their FAQ as I certainly wasn't ordering a pillow so didn't expect it to be relevant to me.
forward2me

Response:

Many thanks for your feedback - we really appreciate your views. Following your feedback we have re-visited our FAQ page to make the volumetric weight explanation more clear to our customers.<br/>Kind Regards,<br/><br/>James

Chocolates

A completely professional service. Thank you :)
forward2me

Response:

Thanks for your feedback - your views mean a lot to us. We look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Perfect, many thanks...
forward2me

Response:

Thanks for taking the time to respond to us - we really appreciate your kind comments.<br/>Kind Regards,<br/><br/>James

Unknown

Fast forwarding, thank you!
forward2me

Response:

Thanks for your kind comments, we're delighted to hear that you were happy with our service and we look forward to helping you again in the near future.<br/><br/>James

Mens Trainers

so far so good
forward2me

Response:

Thanks for your feedback! We look forward to shipping to you again in the future.<br/><br/>James

Unknown

An excellent service, item propmtly delivered.
forward2me

Response:

Many thanks for taking the time to leave us with your feedback - we really appreciate your comments.<br/><br/>James

Unknown

very smooth Transaction
forward2me

Response:

Thanks for taking the time to leave your feedback, we really value your views.<br/>Kind Regards,<br/><br/>James

Unknown

Excellent service.. Super fast shipping and no hassles. Happy to reccomend to others.
forward2me

Response:

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.<br/><br/>James

Unknown

The service from Forward2me was excellent - what was not so good was the service from DHL who took 5 days to deliver the package in Dublin.
forward2me

Response:

Thanks for your feedback - we really appreciate your views. We're sorry to hear that the delivery of your item took longer than expected - we've looked into this for you and DHL attempted delivery but unfortunately there was nobody home to sign for the parcel.<br/>Kind Regards,<br/><br/>James

Unknown

perfect service!!
forward2me

Response:

Thanks for your feedback! We really appreciate your kind comments.<br/><br/>James

Unknown

The best forwarding service I have ever used!! The service is very easy to use and sign up is more than simple!! The staff is very friendly, support is fast, responsive and very helpfull. Shipping is super fast and from my history of orders, the service is very secure and trustworthy!!! It manages to bring closer to everyone the excelent quality products that the UK has to offer, and all of these for a minimal sign up fee - the cheapest I have ever seen. Would recommend it to everyone.
forward2me

Response:

Many thanks for your feeback, we really appreciate your kind comments. We're delighted to hear that you were satisfied with the service we provided and we look forward to shipping to you again in the future.<br/>Thanks again,<br/><br/>James

Unknown

The service was amazing. VERY fast process and shipping. On time. Excellent communication with customer. Definitely, I'm gonna use forward2me.com again!
forward2me

Response:

Thanks for your kind comments, your feedback means a lot to us. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James

Unknown

Surprisingly quick but a little expensive
forward2me

Response:

Thanks for taking the time to feed back to us. We use DHL Express for delivery which can be more expensive in some circumstances - e.g. very small or low value items. The reasons we use this DHL are the level of service, tracking and insurance. Using the postal network provides none of these. If you would like us to look at other shipping options in future for you then please get in touch.<br/><br/>James

Unknown

I received what i ordered in time.
forward2me

Response:

Thanks for your feedback. We look forward to shipping to you again in the future.<br/><br/>James

Unknown

Great service
forward2me

Response:

Thanks for your kind comments, we really appreciate your feedback.<br/><br/>James

Unknown

Nice service a little bit expensive but really really fast
forward2me

Response:

Thanks for taking the time to respond, we really appreciate your feedback. We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look into different shipping options for you, for example Royal Mail then please get in touch.<br/>Kind Regards,<br/><br/>James