Feefo Bewertungen
Feefo Bewertungen

Feefo Bewertungen

Feefo ist ein unabhängiger Bewertungsservice mit verifizierten und überprüften Bewertungen.

Diese Bewertungen sind aus zwei Gründen wesentlich aussagekräftiger als Bewertungen auf Seiten wie Google oder Trip Advisor: 

Nur Kunden, die den Service von forward2me wirklich genutzt haben, können ihre Bewertung abgeben. Somit weiß der Leser, dass die Bewertung echt ist und nichts, das forward2me oder gar ein Mitbewerber von forward2me erfunden hat.

forward2me hat keinerlei Kontrolle über die Bewertung, sofern sie nicht beleidigend oder diffamierend ist – in einem solchen Fall entfernt feefo die Bewertung selbst. Jede Bewertung wird nicht-redigiert und vollständig gezeigt. Im Falle einer negativen Bewertung hat forward2me nor die Möglichkeit, auf die speziellen Probleme des Kunden zu reagieren.
 

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DPD Classic
Really good service! It was really fast and the shipping costs are totally acceptable.

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UPS Express Saver
Great service! Will continue to use their service!

Mens Belt

UPS Standard Single
amazing service, very reliable. I am extermly happy with your customer service. Mrs Tracy has always been an amazing trouble shooter and a real asset to your customers

1 jacket

DHL Economy Select
FORWARD2ME YES! BODERLINX NO NO NO! Very good and fast services. Fast answer to messages. Great and low cost.

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DHL Express Worldwide
Apparently, my package was opened before it was sent to me.
forward2me

Antwort:

Hi,
Many thanks for taking the time to review our services.
I see that you have mentioned about us opening packages, we need to open and check packages on arrival to ensure that the goods have arrived with us in good condition and we need to add the description of the goods in the package to enter onto your account. This is required for shipping purposes and so we can also check that we can ship the goods safely and legally to your country.
I hope this information helps explain the reason why we carry out this process however please don't hesitate to get in touch with our Customer Service Team at info@forward2me.com if you require any further information for any of our processes.
Many thanks,
Kind Regards,Tracy.

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DHL Express Worldwide
it was very expensive shipping!
forward2me

Antwort:

Hi Deema,
Many thanks for providing a review of our services however I'm sorry to see that you have given us a 1 star review as you feel our shipping fees are too expensive.
We feel that our shipping costs are competitive and offer good value for money. Shipping prices include the cost of transportation from the UK to your overseas address, the use of your UK address, the acceptance, processing and dispatch of your goods including any export paperwork required for shipping your goods.
We also offer full customer support whilst your parcel is with us and in transit.
Shipping costs are based on the actual space the consignment takes up in transit therefore if the items are quite bulky although they may only be light in weight the shipping costs are calculated by our couriers on the higher volume rather than the actual weight. I see that you have shipped trainers on this occasion therefore there is very little we can do to reduce the size of the goods for shipping to help you save on shipping costs.
I hope this information helps explain the service we provide for the price paid for shipping however if you have any further questions or need assistance next time you ship please don't hesitate to get in touch with our Customer Services team at info@forward2me.com.
Many thanks,
Kind Regards,Tracy.

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DHL Express Worldwide
Excellent communication! Excellent company! Very fast shipping. Will be making them my go to company for all my international shipments.

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DPD Air Classic
Prompt and reliable service. Area for improvement: would be better to have a smaller range when quoting estimate of shipping cost

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DHL Express Worldwide
Very fast package processing. Package sent the same day as they notified me of receipt.

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DPD Classic
It is easy to choose best shipment currier all in one place with price shown for each one. There is tracking number for shipment. Registration is easy and without subscriotion.

used bicycle brake set

TNT Economy Express
Reliable service... saving cost for multiple purchased.. fast shipping..

Mens T shirt

DHL Express Worldwide
easy to use, smootf process, price is a little expensive compare to other company i've been using.
forward2me

Antwort:

Hi Mohd,
Many thanks for providing us with your views on our shipping service.
I'm pleased to hear that you have found that everything is easy to use and the process was smooth however the cost of shipping a little more than you expected.
We do feel we offer value for money for the service we provide. The price paid for shipping not only includes the cost of transportation from the UK to your overseas address however also includes the use of your address, the acceptance, processing and dispatch of your goods including any export paperwork required for shipping.
We also offer full customer support for our customers whilst the goods are with us and whilst in transit.
Thank you once again for providing your feedback and if there is anything we can do to assist you with obtaining the maximum value for shipping going forward please don't hesitate to get in touch with our Customer Service Team at info@forward2me.com.
Kind Regards,Tracy.

old Sweet tin - Empty

TNT Economy Express
Very good service! Fast and easy process

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DHL Express Worldwide
I am beyond impressed with the amazing service provided by Forward2Me. Purchased a dress on ebay from a seller in the UK who didn't ship to the United States but luckily I was able to have it shipped directly to me in the US by using the forwarding service provided by Forward2Me. Thank you so much for everything will use this service again. You guys are amazing!!!

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DHL Express Worldwide
Fantastic!

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UPS Standard Single
Everything was much easier than I expected. They are very quick to respond and said "yes" to all of my requests. The way the site is set up, you can have everything done with a few clicks, but I had a large roll of fabric that they repacked for me and I called to request. I got my special order two months faster, 40% cheaper and saved 80 Euros in shipping costs because I used Forward2me instead of buying from shops in the current country I'm living in. Thank you!

pair of shoes

DHL Express Worldwide
Forward2me always offers great choice of couriers, fast preperation of packages and notifies you every step of the way. My number one choice of shipping forwarder in the UK.

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TNT Economy Express
I ordered smartphones, and as they had batteries in them, special rules applied for shipping. I contacted forward2me and they helped a lot in telling what rules applied.

Adidas Trainers

UPS Express Saver
Absolutely fantastic! Took only 2 days shipping from UK to the Philippines! If that's not efficient then i don't know what is. Plus i love that you can repack your items so that shipping fee becomes cheaper!

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UPS Express Saver
They are always reliable on all my deliveries. The staff does a great job of processing new packages so that they can be re-shipped the very next day. Would totally recommend them!