Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
09 October 2020
DHL Express Worldwide
VC
Excelente servicio, atención, y velocidad. Muy contento
Michael Aftandilian
08 October 2020
DHL Express Worldwide
MA
great as last 5 times , combining packages saves a lot of money , I am very happy with the service.
Jochen
08 October 2020
DHL Economy Select
J
Since the first time I did use the service some years ago, they improved a lot.
Service amazing.
Options manifold.
Prices fair.
I ll be back for sure !!!
Service amazing.
Options manifold.
Prices fair.
I ll be back for sure !!!
Verified Customer
08 October 2020
DHL Economy Select
VC
Fast and easy service. Will use again if needed.
Verified Customer
08 October 2020
DHL Express Worldwide
VC
Forward2me has Great service, but I don’t think I will use it in future, because the shipping price rate is too high.
Mia Davison
08 October 2020
DHL Express Worldwide
MD
It’s easy to use and reasonable shipping charges. Also it gives us options as to prices and/or carriers to use.
Caroline Dunlop
07 October 2020
DHL Express Worldwide
CD
Great service for our shipment to Norfolk Island Australia,,,we highly recommend this freight forwarding company
Alrashed 86
07 October 2020
DHL Express Worldwide
A8
Must contact the support team to ship my shipment because it categorized as dangerous material. Then they ship it. It’ll be easier if they contact me directly.
Vasileios Boustas
07 October 2020
DHL Express Worldwide
VB
Nice and easy . Fast delivery
Gísli Jóhann Grétarsson
07 October 2020
UPS Express Saver
GJG
Good. Fast and whorrks
Indre Sotos
07 October 2020
DPD Classic
IS
I haven't had the best experience the last time I was usng your service, you couldn't locate my parcel for some time,
Johanna Saastamoinen
07 October 2020
UPS Standard Single
JS
Forward2me has proven itself over and over again to be the best forwarding service I have used. Having three accounts in several countries I wouldn't count on them as much as forward2me. The website / mobile user experience is fenomenal and you have several shipping options to fit your needs.
Verified Customer
07 October 2020
DHL Express Worldwide
VC
Everything came in smoothly and quickly. Was able to get a ton of items not available in the US
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Quick responses and interaction providing options to sort a situation.
Verified Customer
06 October 2020
UPS Express Saver
VC
The service was good but I thought the shipping could be less
Marcus Cortes
06 October 2020
DHL Express Worldwide
MC
Service was spectacular. Fast shipping, felt trustworthy and tracking was provided the entire time.
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Great service. Customer service is excellent. A variety of shipping options. Thank you!
Andreas Georgiou
06 October 2020
DHL Express Worldwide
AG
All good :)
Verified Customer
06 October 2020
DPD Classic
VC
Ware wurde Donnerstag um 11:30 an forward2me geliefert. Gezahlt wurde um 12 Uhr. Paket war am Montag da. Kosten absolut fair. Transparenz vorbildlich. Alles in allem first class service.
Package was delivered Thursday 11:30 AM to forward2me. Payment was done 30 min later. Package arrived Monday. Absolut fair shipping cost. The whole process was transparent and I was informed at any point in time. Top notch service.
Package was delivered Thursday 11:30 AM to forward2me. Payment was done 30 min later. Package arrived Monday. Absolut fair shipping cost. The whole process was transparent and I was informed at any point in time. Top notch service.
Verified Customer
06 October 2020
DPD Classic
VC
Super service. Rapidité Efficacité au top. Merci à vous.
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Good!!!!!!!
Verified Customer
06 October 2020
DHL Economy Select
VC
Easy to use. I love that they can hold packages, for free, for 30 days, so you get time for multiple purchases to be shipped you, at the same time.
Osama Nasser
06 October 2020
DHL Express Worldwide
ON
Excellent service ? 5 stars for service and fast shipping A+++
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Great service, very easy to use, exactly as advertised, price estimate was spot on. Exactly what it says it is, order something in a foreign country that doesn't ship to you and get it forwarded.
Verified Customer
06 October 2020
UPS Express Saver
VC
Correct, quickly.
Thanks a lot !!!
Thanks a lot !!!
Karl Wimmer
06 October 2020
DHL Express Worldwide
KW
Item was promptly dispatched and all customs/tax was taken care of. Fast hassle free delivery, very pleased thanks.
Verified Customer
06 October 2020
UPS Express Saver
VC
Managed to get my package sent out to me in Asia in a quick and timely manner. Would use them for my UK purchases.
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Very quick delivery from Guernsey to Australia
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Package was received in a timely fashion!
Verified Customer
06 October 2020
DHL Express Worldwide
VC
数回問い合わせをしましたが、いつもレスポンスが早く、助かりました。
Verified Customer
06 October 2020
DHL Express Worldwide
VC
Poor. My DHL package came with boxes torn and they said there was nothing they could do about it. Will likely look for another option.
Hi,
Many thanks for your feedback.
I'm sorry to hear that you have received your footwear and the shoe box was damaged however this appears to be general wear and tear of the box during transit and the couriers would not accept a claim for damages of this kind. They only tend accept liability when there is clear damage to the outside of the shipping box and the goods inside are damaged, this wasn't the case on this occasion, it was only the box that was damaged.
I have noticed that you did not take advantage of our combine and repack service, this option is not only to help reduce overall volume but to also ensure the goods are fully protected for international shipping, the goods would be repacked in a stronger box and you all obtain the maximum value for shipping.
I do apologise that we couldn't help you with the claim on this occasion, I know this must have been very disappointing. I hope you will consider using our services again in the future and maybe try the combine and repack option.
Please don't hesitate to get in touch with our Customer Care team who will be very happy to explain the service further.
Kind Regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that you have received your footwear and the shoe box was damaged however this appears to be general wear and tear of the box during transit and the couriers would not accept a claim for damages of this kind. They only tend accept liability when there is clear damage to the outside of the shipping box and the goods inside are damaged, this wasn't the case on this occasion, it was only the box that was damaged.
I have noticed that you did not take advantage of our combine and repack service, this option is not only to help reduce overall volume but to also ensure the goods are fully protected for international shipping, the goods would be repacked in a stronger box and you all obtain the maximum value for shipping.
I do apologise that we couldn't help you with the claim on this occasion, I know this must have been very disappointing. I hope you will consider using our services again in the future and maybe try the combine and repack option.
Please don't hesitate to get in touch with our Customer Care team who will be very happy to explain the service further.
Kind Regards,
Tracy.
Markus Bihler
06 October 2020
DHL Economy Select
MB
A really good service. I am satisfied and would recommended. Thank you!
Verified Customer
06 October 2020
UPS Express Saver
VC
????????
Yasuhiro Murakami
05 October 2020
DHL Express Worldwide
YM
Good service.
I like this.
I like this.
Verified Customer
05 October 2020
UPS Express Saver
VC
Amazing service
Ahmed Alazmi
05 October 2020
DHL Express Worldwide
AA
One of my fav thanks alot
Anonymous
05 October 2020
DHL Express Worldwide
A
Reasonable rates, prompt service and easy to use interface.
Robert Osman
05 October 2020
DHL Express Worldwide
RO
Well-packaged, quickly shipped. Great storage terms. Thanks ever so much!!
Verified Customer
05 October 2020
DHL Express Worldwide
VC
Very quick service and turnaround when shipping to the US from UK. All packages were able to be tracked and have always arrived in time as forecasted. Excellent service and Ill continue to utilize them for all my orders that won’t ship directly to the US.
Anisa Hamzaraj
05 October 2020
DHL Express Worldwide
AH
it was very good and fast but very expensive. The items I bought doubled in amount from the shipping fees. I would have loved to have had the chance to choose between cheaper options.
Richard Jones
05 October 2020
TNT Express Non-Docs
RJ
Thank You for the Service. Customs cut the lid off my collectable box though with a knife. I guess for inspection. Still nice to have the package.
Verified Customer
05 October 2020
DHL Express Worldwide
VC
quick !!!!
Verified Customer
05 October 2020
UPS Standard Single
VC
Servicio rápido y eficaz, a un muy buen precio y sin ningún tipo de problema. Completamente satisfecho.
Nazreen Jaafar
05 October 2020
DHL Express Worldwide
NJ
Excellent services. It helps
me a lot
me a lot
Omar Hashem
05 October 2020
UPS Express Saver
OH
Good backing, Fast delivery & thanks for your kind support, excellent service
Verified Customer
05 October 2020
DHL Express Worldwide
VC
Very efficient!
Verified Customer
03 October 2020
DHL Express Worldwide
VC
I'm still waiting for my package. I've been waiting for two months
Per Ostling
03 October 2020
UPS Standard Single
PO
Exellent in every way. This is the third time I used this service and it has been really great every time!?
wan
01 October 2020
TNT Express Non-Docs
W
Competent freight forwarder.
Borderless online shipping.
Would use again. Thank you.
Borderless online shipping.
Would use again. Thank you.
Hayato Sugawara
01 October 2020
DHL Express Worldwide
HS
直ぐ発送して頂きありがとうございます。