customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.75863161229%
4
2.477035159962%
3
1.0326259106747%
2
0.65885334178017%
1
1.748495407032%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
VS
Great service! Works as described..
forward2me
Thanks for your feedback. We're delighted to hear that you were happy with our service and we look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
CK
Fast shipping and smooth transaction. Thank you .
forward2me
Thanks for taking the time to leave us with your feedback, we really appreciate your comments.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
DX
Very good service, forwarding was swift and package arrived in great shape. One quibble: DHL quite expensive, especially when speed not a priority, suggest Royal Mail be an option for pacakges like mine (a book).
forward2me
Many thanks for your feedback, we really value your comments. We can ship to you through Royal Mail for smaller items, if you would like us to ship any of your future parcels through Royal Mail then please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
GD
Truly impressive service. The communication was very good and the item was sent an hour after payment. The delivery was fast and fully trackable. A great way to purchase.
forward2me
Many thanks for taking the time to leave us with your feedback and for your kind comments. <br/>We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
MP
I order one iPhone 5 and in 10 days it was in my hands in Cyprus!
Very nice service and people that they really want to help you!!
Good job every one and thanks!
forward2me
Many thanks for your feedback and for your kind comments. We're pleased to hear that you were satisfied with the service we offered and we look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
The service and the price was perfect... I recieved my item's in just 3 days in Australia... I want to thank that excellent company and team.... Very happy...
forward2me
Thanks for taking the time to leave us with your feedback. We really appreciate your views.<br/>We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Economy Select
AH
Fantastic service! Quick and cheap, just the way I like it!
forward2me
Thanks for your kind comments, we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James
Unknown Country
forward2me basic
AS
Love the service, just think its a bit pricey!
forward2me
Thanks for taking the time to leave us with your feedback, we appreciate your views.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
ES
Quick and professional...recommend!!!
forward2me
Great to hear that you're pleased with our services - we look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>James.
Unknown Country
DHL Economy Select
forward2me
Many thanks for your excellent feedback and for taking the time to let us know.<br/>We're really pleased that you're happy with our services and we look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>James.
MK
Excellent and fast service, great customer support, very fast delivery. I had absolutely no problem whatsoever.
Unknown Country
DHL Economy Select
MPR
Super delivery, but a bit pricey
forward2me
Thanks for taking the time to feedback to us - we really appreciate it.<br/>If we can help by providing cheaper shipping options with no tracking, longer transit times and no guarantees please let us know.<br/><br/>In the meantime, have a great day.<br/><br/>Kind Regards,<br/><br/>James.
Unknown Country
DHL Express Worldwide
FCL
Amazing service!!
forward2me
Thanks for your kind comments and taking the time to feedback to us - we really appreciate it.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>James.
Unknown Country
DHL Express Worldwide
MD
It was great! really simple
forward2me
Glad to hear that your pleased with our services - look forward to helping you out again soon.<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Economy Select
SS
Works perfekt. The Shippingcost is not that cheap but ok.
forward2me
Thanks for your comments and taking the time to feedback to us.<br/><br/>We are more than happy to provide a quote for a cheaper shipping option with no tracking and guarantees on your net shipment - please get in touch if we can help.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>James.
Unknown Country
DHL Express Worldwide
VE
Fast shipping and quick response time to emails, can't fault.
forward2me
We're really pleased that you're happy with our services - thanks for taking the time to let us know.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/>James.
Unknown Country
DHL Express Worldwide
TG
A little pricey, but they do exactly what they say they will. Very fast too!
forward2me
Thank you for taking the time to feedback to us and for your kind feedback.<br/><br/>If you would like us to provide a different type of service with no tracking and guarantees we can do this for you on your next shipment if you let us know.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Tracy
Unknown Country
DHL Economy Select
PL
Better service than expected. Please keep it up guys :)
forward2me
Great to hear that you're pleased with our services. Thanks for taking the time to feedback to us.<br/><br/>Have a great day.<br/><br/>Kind Regards,<br/><br/>Tracy
Unknown Country
DHL Express Worldwide
BC
Great service, I'm sure I'll use it again!!
forward2me
Many thanks for your kind comments - we look forward to helping you again soon.<br/><br/>Kind Regards<br/><br/>Tracy
Unknown Country
DHL Express Worldwide
RM
very fast shipping
forward2me
Thanks for your kind comments.<br/><br/>Have a great day.<br/><br/>Tracy
Unknown Country
DHL Express Worldwide
TN
Great service. Super fast shipping. Thank you
forward2me
Good to hear that we're looking after you - keep in touch if there's anything we can help you with.<br/><br/>Kind Regards,<br/>James.
Unknown Country
Unknown Shipment Details
as usual - thrilled with everything!
forward2me
That's great to hear that you're happy with our services and that we are looking after you well.<br/><br/>Have a great week.<br/><br/>Kind Regards,<br/>Tracy
Unknown Country
DHL Economy Select
Good service. But norwegien VAT and postal costs doubbeled the products "price" for me. But that`s not entierly you fault.
forward2me
Many thanks for your feedback and kind comments.<br/><br/>It would be great if we could understand the specifics of your costs so we can try and help you and other customers in the future.<br/><br/>We would be really grateful if you could get back in touch via the website.<br/><br/>Kind Regards,<br/>James.
Unknown Country
DHL Economy Select
OG
fantastic service
forward2me
Thanks for your kind comments. Have a great weekend.<br/>Many Thanks,<br/><br/>James
Unknown Country
DHL Express Worldwide
MB
I had previously complained of some mishap with regards to not receiving a parcel and not only that that I was overcharged for postage.
Not only was the problem solved but also the missing parcel was sent to me free of charge with DHL.

Well done forward to me team with special reference to James Andrew .

Dr Martin Borg (Malta GC)
forward2me
Thanks for your feedback and for your kind comments. We're pleased that you were happy with how the issue was dealt with and we hope to ship to you again in the near future.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
MA
Easy, fuss-free transaction; personal shopper is a great service.
forward2me
Thanks for your feedback and for your kind comments - we look forward to helping you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Used Royal Mail this time as did not need item so fast.
Arrived in about 10 days, that's ok for me.
Compared to US postal service, not cheap.
DHL air freight hugely expensive & classes my location remote even though they have a depot it my town? How does that work?

Happy with the service, communication & condition of item on arrival.

Will definitely use again with Royal Mail.

Thanks guys
forward2me
Thanks for your feedback - we really appreciate your views. DHL could classify your area as remote as it is infrequently served. We look forward to shipping more parcels to you through Royal Mail.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
KM
thank you so much! i was so worried about this service, but now i know it's extremely reliable, fast, and absolutely wonderful! i will use it again and again!
forward2me
Thanks for taking the time to respond to us. We're glad that you were happy with the service we provided and we look forward to receiving more parcels for you in the future.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
BA
would be excellent if the items can be divided and ship by alternative means
forward2me
Thanks for taking the time to respond to us - we really appreciate your feedback. Please get in touch if we can be of any assistance for future shipments.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
MR
Amazing service. I'm truly impressed, and will defiantly be using forward2me again.
forward2me
Thanks for your kind comments - we really appreciate your views.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
DV
Wasn't aware how expensive it would be although I do understand that postage is expensive, I wish there was the option to get the cheapest delivery because I didn't need the package so quickly.
forward2me
We're sorry you felt the need to give us negative feedback - we ship our parcels through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options for you then please get in touch.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
DC
I have never known a service to be so quick easy and helpful in any given situation. I am very happy with the service provided but admittedly I would use it much more if it wasnt so pricey!
forward2me
Thanks for taking the time to respond to us - we appreciate your views. We're sorry you feel we're expensive, we ship our parcels through DHL's premium, fully tracked service. If you would like us to look into shipping through Royal Mail for you then please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
AA
This service is great. No problems at all. Great communication.
I will be using more in the future.
Best Regards,
forward2me
Thanks for taking the time to respond to us - we appreciate your kind comments. <br/>We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James
Unknown Country
UPS Express Saver
JM
Service is excellent.. fast turn around.. nice, friendly and responsive staff.. Prices however are a little high when i compare to my US freight forward service, plus the disparity between different courier service options.
forward2me
Thanks for your feedback - we really value your comments. We're looking into being able to offer you different shipping options on our website but as we are a fairly young company we haven't quite got there yet. If you'd like different options then please get in touch via email.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
JHG
Delivery service is reliable, but the cost of delivery is way too expensive than the market rate. Cost of delivery is not competitive enough.
forward2me
Thanks for taking the time to respond to us. We're sorry to hear that you felt we were expensive. We ship through DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at other shipping options for you for any future parcels then please get in touch.<br/>Many Thanks,<br/><br/>James
Unknown Country
DHL Express Worldwide
DT
I can wholeheartedly recommend forward2me as both a personal shopper and forwarding service! We needed to buy curtains for our nursery, and the UK-based site not only wouldn't ship to the US but would not take a US-based form of payment. Forward2me answered my questions via email promptly and kept me informed at every step of the way. The entire process was efficient, trustworthy, and fast as well. Use them, you can't go wrong.
forward2me
Thanks for taking the time to respond to us. We really appreciate your kind comments and we're really pleased to hear that you were satisfied with our service. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Economy Select
AT
great service, quick and reliable.
forward2me
Thanks for your kind comments - we really appreciate your feedback.<br/>Many Thanks,<br/><br/>James
Unknown Country
DHL Express Worldwide
CC
Very good service, delivery within 24 hours you cannot get a better service than that. Regards Carlo
forward2me
Thanks for your feedback - we really appreciate your kind comments. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
PB
This is an outstanding service! Items that I would never have been able to obtain were effortlessly delivered! Thankyou so much! I will definately be using your service in the future!
forward2me
Thanks for your kind comments. We're delighted you hear that you were happy with our service and we look forward to shipping to you again in the near future.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Superfast delivery and great service , Thanks, A+++
forward2me
Thanks for your feedback - your views mean a lot to us. We look forward to receiving more parcels on your behalf.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
This service is great. No problems at all. Great communication.
I will be using more in the future.
Thanks
forward2me
Thanks for your kind comments, we really appreciate your feedback.<br/>We look forward to helping you again in the near future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
It's really fast and safe. I received 100% of what I ordered.
Thanks.
forward2me
Thanks for your feedback - we really appreciate your kind comments.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Took only 3 working days to receive my items...the staff communicated to me at all times when I had to consolidate all my packages. Brilliant! Now I can confidently buy stuff in the UK I previously could not.
forward2me
Thanks for your feedback - we really appreciate your comments. We look forward to shipping to you again soon.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Shipment came in 3 days from UK . Super fast and great communication. Other than adding more cheaper options for International shipments, it is a superb service
forward2me
Thanks for your feedback - we really value your views. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Very good service....

maybe a little bit expensive: although my parcel was very light and not so big, the transportation costed as much as the price of the items in it !

An idea to enhance it: have a system to be notified by Push notification (iphone) instead of only email.
forward2me
Thanks for taking the time to leave us with your feedback - we value your comments and your advice. If you would like us to look into shipping any parcels through standard mail to help reduce your shipping costs then please get in touch.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Really supportive staff and prompt communication. Fast shipping, however it'd be great if cheaper shipping options are also available.
forward2me
Thanks for your feedback and for your kind comments. If you would like us to look at sending your parcels through standard mail with no tracking or guarantees then please get in touch.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Compliments for the personal shopper service
forward2me
Thanks for taking the time to respond to us - we really appreciate your comments. We look forward to helping you again soon.<br/>Have a good weekend.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
PH
great customer service
forward2me
Thanks for your feedback. We look forward to receiving more parcels for you in the future.<br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
Very good service provided - highly recommended.
forward2me
Thanks for taking the time to respond to us, we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Could be cheaper, and I don't know what the joining fee paid for, but overall I was very happy with the service. Delivery time to Australia was excellent.
forward2me
Thanks for your feedback - We're pleased to hear that you were satisfied with the service we provided. If you'd like to us to look into different shipping options for you then please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
DHL Express Worldwide
MB
Absolutely perfect service. Super fast contact and shipping
forward2me
Thanks for your kind comments - we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James
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