forward2me - Reviews | Customer Reviews

customer reviews

Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

4.6 5

Based on 15765 reviews

Johan Rönn 02 January 2013

DHL Express Worldwide

Excellent

Thanks for your feedback - we appreciate your comments. Have a good weekend. Kind Regards, James

Phillip Barden 02 January 2013

DHL Express Worldwide

delivery in terms of timing was excellent...but....the package had been badly crushed on one side - it was a shoe box with some rather expensive ecco mens shoes - the heel of one shoe was crushed as a result but not to the extent that it could not be coaxed back into shape...very lucky i would say ...shoes are suede and the marking/damage is only slightly noticeable....think the issue is with ECCO in Denmark in respect of the packaging for international destinations...thanks again to F2me for prompt delivery to Perth West Aust

Many thanks for taking the time to respond to us. It's disappointing to hear that your parcel has been crushed/damaged in transit but really happy that you are pleased with our services/transit times. We are more than happy to take this up with DHL on your behalf if you feel it’s still necessary – please get in touch through the website if this is the case. Kind Regards, James

Ventsislav Mladenov 01 January 2013

DHL Express Worldwide

Very fast delivery. Good communication.

Thanks for your feedback - we look forward to shipping to you again in the future. Kind Regards, James

Matej Miklavcic 01 January 2013

DHL Express Worldwide

Very fast shipping, one day to Slovenia.
They offer different shipping options.
Very fast.

Many thanks for taking the time to leave us with your feedback - we look forward to shipping to you again in the future. Kind Regards, James

Margaret Milne 01 January 2013

DHL Express Worldwide

Will be using this service to Brisbane Australia again as the service was excellent. Also saved myself a fortune on bathroom fittings!

Thanks for your feedback. We're really pleased that you thought our service was excellent and we look forward to receiving more parcels for you. Kind Regards, James

Margaret Simcoe 01 January 2013

DHL Express Worldwide

Very simple to sign up and not exspensive. Item arrived very quickly.

Thanks for taking the time leave us with your feedback - we really appreciate your views. Kind Regards, James

Paula Skittlethorpe 01 January 2013

DHL Express Worldwide

Fast and efficient service. Love it and will use it again

Many thanks for your kind comments. We're pleased to hear that you were happy with the service and we look forward to shipping to you again in the near future. Kind Regards, James

Noramali Jumat 31 December 2012

DHL Express Worldwide

Good, prompt service. However, shipping was expensive. Also more tools need to be incorporated onto the website such as personal shopper and parcel consolidation.

Many thanks for your feedback - we really appreciate your comments. We've recently introduced the personal shopper service on our website - this isn't available to all countries just yet but we're working on it. We also plan to introduce the parcel consolidation onto our website in the future. Kind Regards, James

ELENI KOSTARA 31 December 2012

DHL Express Worldwide

excellent service, thank you.

Thanks for your kind comments - we really appreciate your feedback. Kind Regards, James

Germano Martinlli 31 December 2012

DHL Express Worldwide

Very fast shipping, considering it was from Britain to Brazil. A little bit on the expensive side, however. (35 pounds)

Thanks for taking the time to leave us with your feedback - your views are really important to us. We hope to ship to you again in the near future. Kind Regards, James

Balázs Ádámffy 29 December 2012

DHL Economy Select

I LOVE THIS COMPANY!

Many thanks for your kind comments, we really appreciate your feedback. We look forward to helping you again in the near future. Kind Regards, James

Patrick KINSCH 29 December 2012

DHL Economy Select

Good service. Parcel was immediately forwarded. Unfortunately it was opened by forward2me and the original invoice was missing. Otherwise everything ok.

Many thanks for taking the time to respond to us. We are required to open up your packages to ensure that they don't contain any dangerous goods which are restricted for shipping to your country. Each country has different prohibited items and we need to be careful on what goods are shipped. We're sorry to hear that you didn't receive an invoice with your parcel - we do take extra care to ensure nothing is left out of your parcel when processing it and adding the required packaging, it could be that there wasn't an invoice included in your package. If you have any further queries please don't hesitate to get in touch through our website. Have a good weekend. Kind Regards, James

Francisco Javier Pérez García 28 December 2012

DHL Express Worldwide

FJP

Fantastic!

Thanks for the feedback. We look forward to shipping to you again in the near future. Many Thanks, James

Derek de Bas 28 December 2012

DHL Express Worldwide

DDB

I have used this people over the last month and they have been great. Good communications and even better performance. Keep up the good work!

Many thanks for taking the time to leave us with your kind comments - we really appreciate it. Kind Regards, James

Okan Erdin 28 December 2012

DHL Express Worldwide

Everything was perfect, only problem is the shipping costs are too high.

Thanks for your feedback. We're sorry you feel our service is expensive - we use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect. If you would like us to look at different shipping options for future shipments then please get in touch. Kind Regards, James

Colin Tabone 28 December 2012

forward2me basic

Forward2me at first seemed a big risk cos of its distance from Airport but then their delivery speed,concern for customer happiness and continued interest in future assistance, makes them outstanding

Thanks for taking the time to leave us with your feedback. We're pleased that everything went smoothly for you and we hope you've now got the confidence to use our services again. Kind Regards, James. James

Antonios 28 December 2012

DHL Express Worldwide

Great staff - very helpful. Excellent service. I highly recommend it.

Many thanks for taking the time to respond to us - we look forward to helping you again in the future. Kind Regards, James

Jevon Mathew 28 December 2012

DHL Economy Select

Nice, clean website. Great and fast service. No hiccups. Highly recommended.

Many thanks for your feedback. We're really pleased to hear that you were happy with the service we provided. Kind Regards, James

Adrian López Domínguez 27 December 2012

DHL Express Worldwide

ALD

Fast, easy,..... great!

Many thanks for leaving your kind comments, your views are really important to us. Kind Regards, James

Alfons Gonzalez 27 December 2012

DHL Express Worldwide

Good service!

Thanks for taking the time to respond to us. We look forward to helping you out again in the near future. Kind Regards, James

Daniel Emonts 27 December 2012

DHL Express Worldwide

Friendly & excellent service, fast and reliable. Thanks.

Thanks for your kind comments - we really appreciate your feedback. Kind Regards, James

Zachary Kusheff 27 December 2012

DHL Express Worldwide

Truly excellent service - in time for the festive season . Really appreciated !

Thanks for your feedback. We're glad you got your parcel in time for the festive period and we look forward to shipping to you again in the near future. Kind Regards, James

Sarah Kay Wilson 27 December 2012

DHL Express Worldwide

SKW

Forward2me was very good with my initial inquiries, responding with immediacy. They were also very timely in registering my package arrival and submitting the forward for payment. The package arrived in good order. I highly recommend the forward2me team!

Many thanks for taking the time to leave your feedback, we're really pleased to hear that you were satisfied with our service. Kind Regards, James

Jefferson Shaw 27 December 2012

DHL Express Worldwide

Great! Received before Xmas

Thanks for your feedback - we're delighted you received your parcel in good time and we look forward to shipping to you again in the near future. Kind Regards, James

Karen Dunn 27 December 2012

DHL Express Worldwide

Fantastic service.!

Thanks for taking the time to respond to us - your views mean a lot to us. Kind Regards, James

Roberta Fiteni Cascun 26 December 2012

DHL Express Worldwide

RFC

very effecient service

Thanks for your feedback, we really value your views. Kind Regards, James

Ronnie Edvardsen 26 December 2012

DHL Economy Select

Very fast delivery and good communication

Thanks for taking the time to respond to us. We're really pleased to hear that you were happy with the service we provided and we look forward to shipping to you again in the future. Kind Regards, James

THOMAS MACHAIRIDIS 26 December 2012

DHL Express Worldwide

EXCELLENT SERVICE!THANK YOU!

Thanks for your feedback - we really appreciate your kind comments. Kind Regards, James

Yvan Germini 26 December 2012

DHL Economy Select

Very quick, reliable. Thank you !

Thanks for your kind comments, we really appreciate your feedback. Kind Regards, James

mandy ridd 26 December 2012

DHL Express Worldwide

Absolutely brilliant! The goods were delivered to me here in Australia approximately 5 days (3 working days) after they were despatched from the UK. I am really impressed. Thank you!

Many thanks for your feedback. We're really pleased to hear that you were impressed with our service and we hope to ship to you again in the New Year. Kind Regards, James

Mauro Vieira 25 December 2012

DHL Express Worldwide

Fast shipping. Great service. No problems at all.

Thanks for your feedback, we really appreciate your comments. We look forward to helping you again in the New Year. Kind Regards, James

Piero Ferrito 25 December 2012

DHL Economy Select

good speak and fast shipping! perfect comunication

Thanks for you kind comments. Have a good weekend. Kind Regards, James

Aiman Koujak 25 December 2012

DHL Express Worldwide

Many thanks for taking the time to respond to us, we really appreciate your feedback. Kind Regards, James

Reasonably priced services, came to me exactly as I pictured it. I will use your service again and again. Many thanks!!

N. Aimi Noor 24 December 2012

DHL Express Worldwide

NAN

Service was ok...if only the delivery charges can be lower then it'll be great. Perhaps forward2me can consider giving customer choices on which carrier with different shipping charges to use for shipping.

Many thanks for taking the time to leave us with your feedback. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. All the best for 2013 and we look forward to shipping to you in the New Year. Kind Regards, James

Luis Ruiz Negrillo 24 December 2012

DHL Economy Select

LRN

Muy buen servicio.

Thanks for your feedback. Kind Regards, James

Joseph Fenech 24 December 2012

forward2me basic

I think it was little bit expensive compare to other services but i have no regrets that i have paid your`s because it was an excellent service...!

Many thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We look forward to shipping to you again in the New Year. Kind Regards, James

Fredrik Berg 24 December 2012

DHL Economy Select

Great service, fast shipping and well wrapped package. Will use forward2me again.

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. Kind Regards, James

olga lazaridou 24 December 2012

DHL Express Worldwide

excellent service as always!!!

Thanks for your kind comments - have a good weekend! Kind Regards, James

Kurt Lehmann 24 December 2012

DHL Economy Select

Super service. Very quick and easy.
I can forward2me highly recommend!

Thanks for taking the time to respond to us, we appreciate your kind comments. Kind Regards, James

johara albadi 24 December 2012

DHL Express Worldwide

Very help full, very fast, love the service

Thanks for your kind comments, we really appreciate your feedback. Kind Regards, James

Joseph Kuch 24 December 2012

DHL Express Worldwide

I was astonished of the speed of delivery, and good service.
However there should be an option for cheaper delivery for
those who can wait a little longer. and would like to pay less/

Many thanks for taking the time to respond to us. We're looking at improving the shipping options which we offer our customers on our website but as a relatively young company we haven't quite got there yet. All the best for 2013 and we look forward to shipping to you in the New Year. Kind Regards, James

Chris Vassiliou 24 December 2012

DHL Express Worldwide

100% Amazed at how fast my package arrived from UK to Australia! I think it was around 3 days!! Couldnt be happier with the service. Thankyou.

Thanks for taking the time to leave us with your feedback. We're delighted to hear that you were happy with the service we offered and we hope to help you out again in the New Year. Kind Regards, James

Caroline Butler 22 December 2012

DHL Express Worldwide

Great consolidation of multiple orders from various suppliers

Thanks for your feedback. We look forward to shipping to you again in the near future. Kind Regards, James

Erdem Tandirli 21 December 2012

DHL Express Worldwide

"forward2me" seemed to be the most reliable forwarding service and as a result it turned to be really so.
They noticed me when my parcel arrived and quickly shipped it. Via DHL, parcel reached to me the next day.
Of course I was aware of its prices but anyhow I think that their prices are way too high.
It would be better if they had an option to send the parcels via Royal Mail Airmail Small Packet.

Many thanks for taking the time to respond to us, your views mean a lot to us. We can offer to send you parcels through Royal Mail's service but at this stage we've not got round to offering this on our website. If you'd like any future shipments through Royal Mail then please get in touch and we can arrange this for you. Kind Regards, James

Kim Dawson 21 December 2012

DHL Express Worldwide

The easy of ordering and the speed of delivery was exceptional. In my circumstance it did end up costing more for personal shopping/postage than the product itself however as I am unable to buy directly from my chosen website I was aware that this might be the case,and is obviously not the fault of forward2me.
I would definitely use them again and do recommend them :)

Many thanks for your feedback. We're pleased to hear that you were happy with our service and we look forward to helping you again in the new year. Kind Regards, James

Fredrik Jessing 21 December 2012

DHL Express Worldwide

Excellent service.

Thanks for your feedback, your opinions are important to us. Kind Regards, James

Nadine Karall 21 December 2012

DHL Express Worldwide

Fantastic service!!!...wish I was aware of it a long time ago...

Thanks for taking the time to respond to us - we really appreciate your views. Kind Regards, James

Evgeniya Shaposhnikova 20 December 2012

DHL Express Worldwide

Fantastic service. Fresh attitude. Professional staff. Fast and transparent updates. You have resoleved all the issues on the way to deliver what was promised. I have already recommended you to all my friends. Other companies should take notes.

Thanks for taking the time to leave us with your feedback, we really appreciate your kind comments. We're really pleased to hear that you were happy with the service we provided and we hope to ship to you again in the near future. Have a great Christmas. Kind Regards, James

Lydia Vella 20 December 2012

forward2me basic

The service was excellent but d cheapest delivery method was still too expensive.

Thanks for your feedback, we really appreciate your comments. If you'd like us to look at other shipping methods for you for any future shipments then please get in touch. Kind Regards, James

Andria Buhagiar 20 December 2012

DHL Express Worldwide

Excellent service & communication and extremely fast delivery. However I feel I was overcharged for shipping via DHL - package was stated to weigh 1.6 kg, though in fact it weighed less than 1 kg. Next time I will try out your standard shipping service :)

Many thanks for your feedback, your views are important to us. The shipping costs are worked out on the the volumetric weight of the parcel, ie the amount of space the parcel takes up instead of the actual weight which is why you have been charged for the 1.6kg. If you want us to explain this further or have any other queries then please get in touch through our website. Have a great Christmas. Kind Regards, James

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