customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Christiana Kostourou
15 February 2013
DHL Express Worldwide
CK
Excellent. I cannot fault the service at all
Thank you for letting us know that you think our service is excellent. Customer feedback is really important to us.<br/><br/>We look forward to shipping parcels to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
marco fariello
15 February 2013
DHL Express Worldwide
MF
Very Fast delivery, with no problem at all!
Many thanks for your great feedback, we really appreciate it.<br/><br/>We look forward to you using our services again in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Luciano Rufini
15 February 2013
DHL Express Worldwide
LR
Perfect and fast!
That's really good to hear - thank you for your feedback, it's really appreciated. <br/><br/>We look forward to helping you again soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Alicia Curtis
15 February 2013
DHL Express Worldwide
AC
Good service, but postage rates are very expensive. Efficinet service and fast postage with the option i chose (two options only one expensing, one a tiny bit less) but a lot more than regular postage. Not sure I will use the service again.
Many thanks for your feedback - your comments are important to us.<br/><br/>We are sorry that you feel our rates are expensive. For future shipments please feel free to get in touch with us and we can offer a different/cheaper method of shipping with no guarantees or tracking. <br/><br/>We hope we can be of service to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Zbigniew Blazejewski
14 February 2013
DHL Express Worldwide
ZB
Great service!! Thanks
That's really great to hear - many thanks for your feedback, it's important to us.<br/><br/>Kind Regards,<br/><br/>Janet.
Joseph Girdusky
14 February 2013
DHL Express Worldwide
JG
I live in New York and was interested in a baby theme only available in the UK. Forward2Me was the perfect solution because in order to make purchases on the UK websites, I needed a UK address. I ordered four separate shipments, that were forwarded to me via this site. Three of the four were very reasonable, in my opinion. One of them was expensive I thought. Overall, I am satisfied with the service.
Many thanks for taking the time to provide feedback - your comments are important to us.<br/><br/>We are pleased that you are happy with our services but would like to offer some help on your comments on the 4th shipment.<br/><br/>I'm wondering if this was something large but very light, maybe a quilt for the bed...our couriers pricing is defined using the volumetric weight of the parcel i.e. the amount of space that the item takes up on the aeroplane. We have now purchased a vacuum packer for this particular circumstance, for those customers who would like us to use it, which should help to reduce shipping costs.<br/><br/>In this particular instance, if you know you are purchasing a few things, just let us know and we can wait until they all arrive and consolidate for you, shipping them all together. This again helps reduce those shipping costs.<br/><br/>We hope you will continue to use forward2me. In the meantime have a great week.<br/><br/>Kind Regards,<br/><br/>Janet.
Thibaut Chevallier
14 February 2013
DHL Express Worldwide
TC
Not ideal for big cheap products, but very reliable and fast service ! Thanks for my package :)
Many thanks for taking the time to feedback to us.<br/><br/>Please always feel free to get in touch with us if you require a different/cheaper method of shipping with no guarantees or tracking.<br/><br/>We look forward to helping you again somtime soon at forward2me.<br/><br/>Kind Regards<br/><br/>Janet.
Joseph Grange
14 February 2013
DHL Express Worldwide
JG
Great service
That's really great to hear, thanks for letting us know, you're feedback is important to us. <br/><br/>We look forward to helping you out again very soon. <br/><br/>Kind Regards,<br/><br/>Michelle.
Frank Holste
14 February 2013
DHL Economy Select
FH
very good reliable service well priced.
Thanks for your kind comments - we really appreciate them. <br/><br/>We work hard to provide a really good service so it's good to hear that you've had a truly positive experience. <br/><br/>We look forward to helping you out again very soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Mario Cassar
13 February 2013
DHL Express Worldwide
MC
Excellent service, as usual.
That's really good to hear - thank you for your feedback, it's really appreciated. <br/><br/>We look forward to helping you again soon. <br/><br/>Kind regards,<br/><br/>Michelle.
Paul Bajada
13 February 2013
DHL Express Worldwide
PB
Thankyou for such a terrific overseas shopping service, and another expedient order. Much appreciated!
Many thanks for your great feedback and taking the time to provide this for us.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Unverified Customer
13 February 2013
Unknown Shipment Details
Great! I would recomend this service to friends!
Many thanks for your kind comments - your feedback is important to us. <br/><br/>We look forward to being of service to you and your friends in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
JOHN KOURLIS
13 February 2013
DHL Express Worldwide
JK
I am more than satisfied.
The communication has been excellent.
The communication has been excellent.
That's really great to hear - many thanks for providing us with your feedback.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind regards,<br/><br/>Michelle.
abdulla aldhaheri
13 February 2013
DHL Express Worldwide
AA
Thanks for shipping my stuff on time
Thank you for your feedback and lovely to hear that you received your parcel on time.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind regards,<br/><br/>Michelle.
Paulo Silva
12 February 2013
DHL Express Worldwide
PS
Fantastic service!
Excellent communication, easy to use, fast and professional.
I had my parcels in 24 hours.
Thank you.
Excellent communication, easy to use, fast and professional.
I had my parcels in 24 hours.
Thank you.
Thank you for providing us with your feedback and great to hear that you think our service is fantastic!<br/><br/>We are looking forward to providing a fantastic service for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Mário Ferraz
12 February 2013
DHL Express Worldwide
MF
Perfect service! Fast and professional, had my good in 48 hours.
Thank you for your kind comments and taking the time to provide us with your feedback.<br/><br/>We're glad that you think our service is perfect and look forward to being of service to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Shella Oredina
12 February 2013
DHL Express Worldwide
SO
forward2me is great. they have a very responsive customer service. i also used their concierge service and it was reliable. thank you for making my online UK shopping such a breeze.
Thank you for your wonderful feedback. We take great pride in providing a prompt and reliable service in all areas for our customers.<br/><br/>It's lovely to hear that we were able to help you shop in the UK by providing our personal shopper service.<br/><br/>We look forward to assisting you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Samantha Sultana
12 February 2013
DHL Express Worldwide
SS
very efficient service
Many thanks for providing us with your feedback, we really appreciate our customers comments.<br/><br/>We look forward to being of service to you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Mezivoto Meze
12 February 2013
DHL Express Worldwide
MM
Excellent Services on packaging and consolidation, prompt to Address customer request and quries ! Moreover, pricing is very resonable for shipment with fast delivery :)....
Many thanks for your kind comments - we pride ourselves on offering our customers a great service in all areas.<br/><br/>We look forward to receiving and shipping parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Albert Verschuuren
11 February 2013
DHL Express Worldwide
AV
excellent communication and customer service. They made an error but apologised and offered free shipping to make up for it; good enough for me!
Thank you for your kind comments, customer feedback is really important to us.<br/><br/>We are sorry that we didn't get it quite right for you this time but we are pleased that you were happy with the outcome.<br/><br/>We look forward to assisting you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Julie Carello
11 February 2013
DHL Express Worldwide
JC
As always, fast and reliable service received from forward2me, all the way from UK to South Africa - No Hassles! Thank You!
Many thanks for your kind comments. We always try to make the process as hassle free as possible for our customers.<br/><br/>We look forward to shipping parcels in the future for you.<br/><br/>Kind regards,<br/><br/>Michelle.
Ian Dutton
09 February 2013
DHL Express Worldwide
ID
Very reliable and fast dispatch but I believe a little bit expensive on some things, but never the less still great to deal with.
Thanks Ian.
Thanks Ian.
We're really pleased that you are delighted with our services - we appreciate you letting us know. <br/><br/>I think I recall this shipment and that it was quite large in size but not particularly heavy. <br/><br/>The couriers pricing is worked out on the volumetric weight of the item (the amount of space that it will take up on the aeroplane). <br/><br/>If you have something large in the future we could look at other shipping methods for you. <br/><br/>We look forward to receiving parcels for you in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Adi Levy
09 February 2013
DHL Express Worldwide
AL
Excellent service!!!
I am so happy;
Will definitely use you again.
I am so happy;
Will definitely use you again.
Thank you for the great feedback and taking the time to provide this for us.<br/><br/>We look forward to you using our services in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
Steno Vins
09 February 2013
DHL Express Worldwide
SV
Very nice service and customer support
Thank you for your kind comments - it's lovely to hear that you like our service. We look forward to receiving parcels in the future for you.<br/><br/>Kind regards,<br/><br/>Michelle.
Audrey Warren
08 February 2013
DHL Express Worldwide
AW
absolutely fantastic - got the goods within a week! Now that is amazing
Thank you for your great comments and taking the time to provide us with your feedback.<br/><br/>Kind regards,<br/><br/>Michelle.
Zane McKean
08 February 2013
DHL Express Worldwide
ZM
The staff were very helpful in organising the delivery, including packing the smaller bags inside the large suitcase. Forward2me is a well run business.
Many thanks for your lovely comments - we like to go that extra mile in helping our customers.<br/><br/>We look forward to receiving parcels on your account in the future.<br/><br/>Kind regards,<br/><br/>Michelle.
David Navarria
08 February 2013
DHL Express Worldwide
DN
Fabulous! Quick and efficient service. No problems. Item was neatly packaged.
We're really pleased that you you like our service. Many thanks for taking the time to provide us with great feedback.<br/><br/>Kind regards,<br/><br/>Michelle.
ANASTASIA KITSIOU
07 February 2013
DHL Express Worldwide
AK
Super fast delivery, great service, thank you very much!
Many thanks for your kind comments and taking the time to feedback to us.<br/><br/>We look forward to being of service again, soon.<br/>Kind regards,<br/><br/>Michelle.
Jussi Mäkilä
07 February 2013
DHL Express Worldwide
JM
Hassle free. The shipment method is a bit exaggerated. Sure it was fast, but cost a lot too. I would've been fine just waiting for a week and paying a fourth of the price.
Thanks for taking the time to respond to us, we appreciate your comments. <br/>We use DHL's premium, door to door, fully tracked service to provide our customers with the service they expect - if you'd prefer a different service for future shipments then, please get in touch. <br/><br/>We look forward to shipping to you again in the future. <br/><br/>Kind Regards,<br/><br/>Michelle.
stefano laconi
07 February 2013
DHL Express Worldwide
SL
very good service! brilliant, fast, simple, inexpensive, allows you to have what is not sent in your country! my nexus 4 arrive in only 1 day! thank you f2me
Many thanks for you kind comments and letting us know you like our service. We hope you are enjoying your Nexus 4 and look forward to shipping parcels in the future, for you.<br/><br/>Kind regards,<br/><br/>Michelle.
Julien FILIPE
07 February 2013
DHL Express Worldwide
JF
Very good, Excellent communication. Nothing to add.
That's really excellent to hear - many thanks for taking the time to feedback to us.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Evgeniya Shaposhnikova
07 February 2013
DHL Express Worldwide
ES
Excellent communication and processing times. Fast response to queries. Will use the services again for sure.
Many thanks for taking the time to feedback to us, your views are really important to us.<br/><br/>We're really pleased that you're happy with our services - if we can provide any help at any stage, please do hesitate to contact us.<br/><br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Rui Banaco
06 February 2013
DHL Express Worldwide
RB
As soon the item arrived to them they were very very fast do send. It arrived next day. You can argue about prices and I think that they could be cheaper but at least the service is very good.
Thank you.
Thank you.
Thank you for your kind comments - we appreciate your feedback.<br/><br/>We do our very best to turn around all parcels as quickly as possible so that you receive them in your destination country without delay. We're pleased that you like this.<br/><br/>We look forward to helping you again soon but in the meantime if we can provide assistance with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
06 February 2013
Unknown Shipment Details
Best service possible
Thank you for taking the time to feedback to us - your comments are important to us.<br/><br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Alessandro Accattini
06 February 2013
DHL Express Worldwide
AA
Really good service, fast and serious!!best!
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Kevin Winfield
06 February 2013
DHL Express Worldwide
KW
First time user and very satisfied with this great, fast and effective service. Quite happy that I can now bid on hard-to-find eBay items exclusive to the UK, whereas before I was completely reliant upon the varying whims and sympathies of the seller. The shipping price offered was reasonable enough, considering the lack of alternatives, and delivery to me here in Canada was both fast and efficient. Would definitely recommend Forward2Me to anyone else interested in a similar type of service, as they take all of the worry out of what would otherwise be a logistical pain in the neck.
Many thanks for your kind comments - your feedback is important to us.<br/><br/>We're really pleased that we have solved your logistics problem and that you are now able to access the UK Ebay market.<br/><br/>We look forward to helping you again soon, but in the meantime please don't hesitate to contact us if we can assist you with anything.<br/><br/>Kind Regards,<br/><br/>Janet.
Tammy
06 February 2013
DHL Express Worldwide
T
Very efficient service.
Thank you for your kind comments - we appreciate your feedback, it's important to us.<br/>If we can assist with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
Andrea Tamburini
05 February 2013
DHL Express Worldwide
AT
Excellent and incredibly fast service
Thank you for your kind comments - your feedback is much appreciated.<br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
olga lazaridou
05 February 2013
DHL Economy Select
OL
Excellent,REALLY fast service as always!!!
That's really good to hear - thank you for your feedback, it's really appreciated.<br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Gian Marco Tassi
05 February 2013
DHL Express Worldwide
GMT
Very very fast service! :)
We're really pleased that you're happy with what we do - thank you for your comments.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
stephen coleby
05 February 2013
DHL Express Worldwide
SC
fast and efficient service
That's really good to hear, thank you for your kind comments.<br/><br/>We look forward to helping you again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Attila Behan
05 February 2013
DHL Economy Select
AB
I find this service to be pretty user friendly.
The process is well organized, the communication is clear,
delivery is timely.
It helps me a lot to organize my online shopping from the UK.
Thank you Forward2me Team!!!
The process is well organized, the communication is clear,
delivery is timely.
It helps me a lot to organize my online shopping from the UK.
Thank you Forward2me Team!!!
Many thanks for your kind comments - we really appreciate your feedback.<br/>We look forward to helping you again soon.In the meantime if we can help you with anything please do not hesitate to contact us.<br/><br/>Kind Regards,<br/><br/>Janet.
gabriele traversi
05 February 2013
DHL Express Worldwide
GT
Veramente veloce!
Many thanks for your feedback.<br/><br/>I hope you don't mind but I translated your comment for others to see<br/>''really fast''<br/>We really appreciate your feedback, it's important to us.<br/><br/>Kind Regards,<br/><br/>Janet.
simonetta pirrone
05 February 2013
DHL Express Worldwide
SP
fast delivery, good comunication & good price!!!!
Recommended
Recommended
Thank you, your feedback is really appreciated.<br/><br/>If we can do anything to assist please do not hesitate to contact us. Meanwhile we look forward to helping you with more parcels in the future.<br/><br/>Kind Regards,<br/><br/>Janet.
DIMITRA Koufogianni
05 February 2013
DHL Economy Select
DK
perfect service as always!!!!
That's really great to hear, thanks for letting us know, you're feedback is important to us.<br/><br/>We look forward to continuing to assist and help with all your shipments.<br/><br/>Kind Regards,<br/><br/>Janet.
paolo Agostini
05 February 2013
DHL Express Worldwide
PA
Perfect service!
Fantastic news - thank you for letting us know, your feedback is really important to us.<br/><br/>Kind Regards,<br/><br/>Janet.
Telmo Pragana
05 February 2013
DHL Express Worldwide
TP
Excelent service and support. I recommend it to everyone
Many thanks for your kind words - your feedback is really appreciated.<br/>We look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
Rui Antunes
05 February 2013
DHL Express Worldwide
RA
Great service, very fast and professional. Recommended!
That's really great news - thanks for letting us know.<br/>Look forward to helping you out again soon.<br/><br/>Kind Regards,<br/><br/>Janet.
FABIO CIRILLO
04 February 2013
DHL Express Worldwide
FC
fast delivery, package arrived in good condition, but I have to say they missed a part of the address and delivery was put on hold. I had to call DHL to give them the whole address.
Many thanks for your comments - they're really important to us.<br/><br/>We're really sorry about your address detail, we need to make sure we've corrected that before we send your next shipment. <br/>We're pleased that you managed to sort it out with DHL; we would have been more than happy to assist and do all we could at this end as well.<br/><br/>We look forward to helping you again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.
KONSTANTINOS FILIPPATOS
04 February 2013
DHL Express Worldwide
KF
Excellent service , instant email replay, true professionals.
Thanks for your very kind comments - we really appreciate them.<br/><br/>We work hard to provide a really good service so it's good to hear that you've had a truly positive experience.<br/><br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/><br/>Janet.