Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
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Antonio Carlo Ivanovic
09 June 2015

ACI
Good and professional service!!

Simone Bernabè
09 June 2015

SB
??????????

chiara brunetta
09 June 2015

CB
Everythig was perfect

Fabio Desideri
09 June 2015

FD
Provided a very good service and assistance.

Alexandru Dan Balan
09 June 2015

ADB
I am impressed!

Rosanna Germoglini
09 June 2015

RG
Wonderful service. I love it

László Máté
07 June 2015

LM
Great, fast service.

Dellayana Syafri
07 June 2015

DS
I am please with the new system, even though is not as personal as the previous one. Since all my parcels come from eBay and most of them don't have a tracing# and send the parcel as an unknown sender, maybe one day it will be possible every time a parcel notification sent it also have a menu to ask about parcel picture. Over all I am still very please with their services after more than 30 shipment. Thank you so much for your service. It make me possible to shop in UK, I highly appreciate it.

Christianne Reiniger
06 June 2015

CR
Forward2me shipped my items the same day that they received them, and they arrived to me in the US in 2 business days. I received updates the whole time with clear tracking info. This was my first time using a forwarding service and I'm absolutely thrilled with how smoothly it went. I will absolutely use forward2me again. A+++

Fiona Lagrenade
03 June 2015

FL
The Service was execellent.

Unverified Customer
02 June 2015

They will not forward e-cigarette parts that do not contain tobacco (or nicotine) at all and, therefore, are not subject to tobacco export restrictions. I do not believe the owner is interested in loosing business, so this can only be caused by untrained and opinionated staff.

First of all I would like to apologise for things not turning out as well as they might. The shipment of e-cigarettes is a complex and evolving area and we are very much at the mercy of what the couriers will ship. Recently DHL put a ban on shipping e-cigarettes (about the middle of the list):<br/>http://www.dhl.co.uk/en/express/shipping/shipping_advice/prohibited_commodities.html<br/><br/>We really tried to look at other couriers but the fact that they contain lithium batteries means they need to be shipped as dangerous goods. Also the chemical used is often hazardous and then tobacco or tobacco derivatives are prohibited by many couriers. This makes it very difficult even though we are certified to ship dangerous goods.<br/><br/>There is a link here to the ICAO which may provide some context as to why the area is complex and evolving.<br/>http://www.icao.int/Newsroom/Pages/ICAO-Confirms-New-E-Cigarette-Restrictions.aspx<br/><br/>Once again, we apologise we couldn’t ship the goods on this occasion and we hope you were able to receive a full refund from the retailer when we returned your goods for you.

Jeff Mohr
21 May 2015

JM
Easy to work with and excellent communicatio...
JM
A great idea and a great tool to purchase items I otherwise could not...

Unverified Customer
18 May 2015

Efficient and fast, I liked it!

Ian Godfrey
18 May 2015

IG
Prompt and efficient. Thank you.

Joaquim Varandas
17 May 2015

JV
Fast service with excellent custom care. Will use it again in the future if needed.

Unverified Customer
16 May 2015

Slight delays.

Luis Canato
16 May 2015

LC
Very fast!! 5*

Unverified Customer
16 May 2015

Excellent communication as usual. A+ Service. Thank you once again!

Michael Hunt
15 May 2015

MH
This is the 2nd time we have used this service and on this occasion we did experience a couple of instances where we were not informed of packages arriving which led us to chasing suppliers unnecessarily. Having said that the service and attention otherwise was as excellent as before and everything arrived in perfect condition.

Mohd Fakhri Saari
15 May 2015

MFS
excellent service. helpful support. fast shipping.

Vygandas Charcevkinas
14 May 2015

VC
Good and reliable service

Michael Green
13 May 2015

MG
Good communication and advise given, excellent handling of items and repacking. Items arrived quickly and in good order. Many thanks!

elvina rene
13 May 2015

ER
Unbelievable how efficient the service are. They are perfect with communication and delivery was done at the blink of an eye. Just a little recommendation if they could search of new ways to lower the cost of shipment!!! But all in all perfect. Thanks a lot.

Rugaya AlHusinan
13 May 2015

RA
I loved everything about forward2me, its fast and their workers are so nice and reply to our enquries fast and are very welcoming. I am happy that I have chose this website

Dominik Lugmair
12 May 2015

DL
great service and communication, fast and reliable tracking!! thx f2m

Ismail Aljanabi
12 May 2015

IA
Great service but the price of delivery could be better

Alan Agius
11 May 2015

AA
Slightly expensive but great service.

DIANA NYANZI
11 May 2015

DN
delivery on time

Gary Maynard
11 May 2015

GM
I was very happy with the service, the website, and particularly the speed. The only reason I would not give maximum score is because it's a little expensive for the purpose I use it (forwarding asda groceries).

Anders Giversen
11 May 2015

AG
Excellent and very informative service. Will definately recommend Forward2me to friends. Even their choice of courier was above anything I've tried before. SWIFT and informative all the way. I finally got that bikepart I've had no idea how to get delivered to Denmark. :)

Tihana Sikirica Protic
11 May 2015

TSP
Great service!

Lisette Lindhardt Jespersen.
11 May 2015

LLJ
Fast & easy - thank you!

Nils Hirt
10 May 2015

NH
good professional service, BUT unrealsitic high shippingrates.
Please do offer regular Royalmail as shipping method too.
Too expensive shipping with the way you calculate rates, common guys.
Please do offer regular Royalmail as shipping method too.
Too expensive shipping with the way you calculate rates, common guys.

franco gentissi
09 May 2015

FG
Quick to respond to emails with my questions, kind, fast shipments. Incredible service !!

Ryan Schmid
08 May 2015

RS
I was really impressed with their service and fast shipping.

Filippo Tinnirello
08 May 2015

FT
A bit too expensive, but the shipped the parcel to me the same day (after a couple of hours in fact) the received it, and the next working day it was with me.
For a latest-technological-stuff-dependent like me, it's well worth an extra price for having your gadget before anyone.
For a latest-technological-stuff-dependent like me, it's well worth an extra price for having your gadget before anyone.

Tania Bordøy
08 May 2015

TB
It was fast and with good communication. Everything came in good standing!!

David Szyszka
07 May 2015

DS
The service from this company is excellent! The personal help for each step was of enormous help. All my packages arrived safely.

Oliver Harrap
06 May 2015

OH
I shipped a Biological sample collection kit which is unusual and could have been fraught but they handled it perfectly and got it quickly

Unverified Customer
06 May 2015

Service was good but I thought the DHL shipping costs quoted were far higher than with other companies and I use DHL regularly. I opted for the economy shipping rate and my item arrived OK.

Carsten Holløse
06 May 2015

CH
Once again, excellent service, fast communication and handling. I can highly recommend Forward2Me.

Lily Gizori
06 May 2015

LG
A very convenient and smooth service.
I wish it were a little cheaper and a little faster.in delivering, but then ...
I wish it were a little cheaper and a little faster.in delivering, but then ...

Carolyn Shepherd
06 May 2015

CS
Delighted with the service

Julie Tagliamonte
06 May 2015

JT
I absolutely love the Forward2Me service. They are so friendly and they always combine my orders without an issue. Everything is packed with care and arrives in the US safely. The shipping service they offer is really fast. I am so happy I chose to work with them!

Kee-Fung So
05 May 2015

KS
Very efficient and responsive.

Elizabeth Allen
05 May 2015

EA
I enjoyed watching the package's journey, and the local delivery service was very helpful getting my package to me when no one was at the house to receive it.

Terry Bond
05 May 2015

TB
Service was good but with a slight delay due to me not knowing the next steps along the way which wasn't made clear to me. It semed that I needed to drive the passage of the goods which I wasn't aware of. Otherwise, apart from being a little expensive, it was good.

Stiven Burela
04 May 2015

SB
They handle the parcel very well and professional. It arrived at the address with no damage. I am pleased with their services, but do have a little comment in their offer of prices for their parcels. They should also offer a cheaper option of delivery for their customers as some time due to weight and price of items it ends up you paying way more for the delivery than it's worth.

don valerio
04 May 2015

DV
To malta in under a week (7 days) point to point

Unverified Customer
04 May 2015

Good packaging and good merchandise.