Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.554647727987%
4
2.3882848343913%
3
0.97416881402803%
2
0.65992080950286%
1
1.847778266608%
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reviews of forward2me
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Unknown Country
DHL Express Worldwide
ACI
Good and professional service!!
Unknown Country
DHL Express Worldwide
SB
??????????
Unknown Country
DHL Express Worldwide
CB
Everythig was perfect
Unknown Country
DHL Express Worldwide
FD
Provided a very good service and assistance.
Unknown Country
DHL Express Worldwide
ADB
I am impressed!
Unknown Country
DHL Express Worldwide
RG
Wonderful service. I love it
Unknown Country
DHL Express Worldwide
LM
Great, fast service.
Unknown Country
DHL Express Worldwide
DS
I am please with the new system, even though is not as personal as the previous one. Since all my parcels come from eBay and most of them don't have a tracing# and send the parcel as an unknown sender, maybe one day it will be possible every time a parcel notification sent it also have a menu to ask about parcel picture. Over all I am still very please with their services after more than 30 shipment. Thank you so much for your service. It make me possible to shop in UK, I highly appreciate it.
Unknown Country
DHL Express Worldwide
CR
Forward2me shipped my items the same day that they received them, and they arrived to me in the US in 2 business days. I received updates the whole time with clear tracking info. This was my first time using a forwarding service and I'm absolutely thrilled with how smoothly it went. I will absolutely use forward2me again. A+++
Unknown Country
DHL Express Worldwide
FL
The Service was execellent.
Unknown Country
Unknown Shipment Details
They will not forward e-cigarette parts that do not contain tobacco (or nicotine) at all and, therefore, are not subject to tobacco export restrictions. I do not believe the owner is interested in loosing business, so this can only be caused by untrained and opinionated staff.
forward2me
First of all I would like to apologise for things not turning out as well as they might. The shipment of e-cigarettes is a complex and evolving area and we are very much at the mercy of what the couriers will ship. Recently DHL put a ban on shipping e-cigarettes (about the middle of the list):<br/>http://www.dhl.co.uk/en/express/shipping/shipping_advice/prohibited_commodities.html<br/><br/>We really tried to look at other couriers but the fact that they contain lithium batteries means they need to be shipped as dangerous goods. Also the chemical used is often hazardous and then tobacco or tobacco derivatives are prohibited by many couriers. This makes it very difficult even though we are certified to ship dangerous goods.<br/><br/>There is a link here to the ICAO which may provide some context as to why the area is complex and evolving.<br/>http://www.icao.int/Newsroom/Pages/ICAO-Confirms-New-E-Cigarette-Restrictions.aspx<br/><br/>Once again, we apologise we couldn’t ship the goods on this occasion and we hope you were able to receive a full refund from the retailer when we returned your goods for you.
Unknown Country
UPS Express Saver
JM
Easy to work with and excellent communicatio...
JM
A great idea and a great tool to purchase items I otherwise could not...
Unknown Country
Unknown Shipment Details
Efficient and fast, I liked it!
Unknown Country
DHL Express Worldwide
IG
Prompt and efficient. Thank you.
Unknown Country
UPS Standard Single
JV
Fast service with excellent custom care. Will use it again in the future if needed.
Unknown Country
Unknown Shipment Details
Slight delays.
Unknown Country
DHL Express Worldwide
LC
Very fast!! 5*
Unknown Country
Unknown Shipment Details
Excellent communication as usual. A+ Service. Thank you once again!
Unknown Country
DHL Economy Select
MH
This is the 2nd time we have used this service and on this occasion we did experience a couple of instances where we were not informed of packages arriving which led us to chasing suppliers unnecessarily. Having said that the service and attention otherwise was as excellent as before and everything arrived in perfect condition.
Unknown Country
DHL Express Worldwide
MFS
excellent service. helpful support. fast shipping.
Unknown Country
DHL Economy Select
VC
Good and reliable service
Unknown Country
TNT Economy Express
MG
Good communication and advise given, excellent handling of items and repacking. Items arrived quickly and in good order. Many thanks!
Unknown Country
DHL Express Worldwide
ER
Unbelievable how efficient the service are. They are perfect with communication and delivery was done at the blink of an eye. Just a little recommendation if they could search of new ways to lower the cost of shipment!!! But all in all perfect. Thanks a lot.
Unknown Country
DHL Express Worldwide
RA
I loved everything about forward2me, its fast and their workers are so nice and reply to our enquries fast and are very welcoming. I am happy that I have chose this website
Unknown Country
DPD Classic
DL
great service and communication, fast and reliable tracking!! thx f2m
Unknown Country
DHL Express Worldwide
IA
Great service but the price of delivery could be better
Unknown Country
DHL Express Worldwide
AA
Slightly expensive but great service.
Unknown Country
DHL Express Worldwide
DN
delivery on time
Unknown Country
DPD Classic
GM
I was very happy with the service, the website, and particularly the speed. The only reason I would not give maximum score is because it's a little expensive for the purpose I use it (forwarding asda groceries).
Unknown Country
DHL Express Worldwide
AG
Excellent and very informative service. Will definately recommend Forward2me to friends. Even their choice of courier was above anything I've tried before. SWIFT and informative all the way. I finally got that bikepart I've had no idea how to get delivered to Denmark. :)
Unknown Country
UPS Standard Single
TSP
Great service!
Unknown Country
DHL Express Worldwide
LLJ
Fast & easy - thank you!
Unknown Country
DHL Express Worldwide
NH
good professional service, BUT unrealsitic high shippingrates.
Please do offer regular Royalmail as shipping method too.
Too expensive shipping with the way you calculate rates, common guys.
Unknown Country
DHL Express Worldwide
FG
Quick to respond to emails with my questions, kind, fast shipments. Incredible service !!
Unknown Country
DHL Express Worldwide
RS
I was really impressed with their service and fast shipping.
Unknown Country
DHL Express Worldwide
FT
A bit too expensive, but the shipped the parcel to me the same day (after a couple of hours in fact) the received it, and the next working day it was with me.
For a latest-technological-stuff-dependent like me, it's well worth an extra price for having your gadget before anyone.
Unknown Country
DHL Economy Select
TB
It was fast and with good communication. Everything came in good standing!!
Unknown Country
DHL Express Worldwide
DS
The service from this company is excellent! The personal help for each step was of enormous help. All my packages arrived safely.
Unknown Country
DHL Express Worldwide
OH
I shipped a Biological sample collection kit which is unusual and could have been fraught but they handled it perfectly and got it quickly
Unknown Country
Unknown Shipment Details
Service was good but I thought the DHL shipping costs quoted were far higher than with other companies and I use DHL regularly. I opted for the economy shipping rate and my item arrived OK.
Unknown Country
DHL Economy Select
CH
Once again, excellent service, fast communication and handling. I can highly recommend Forward2Me.
Unknown Country
DHL Economy Select
LG
A very convenient and smooth service.
I wish it were a little cheaper and a little faster.in delivering, but then ...
Unknown Country
DHL Express Worldwide
CS
Delighted with the service
Unknown Country
DHL Express Worldwide
JT
I absolutely love the Forward2Me service. They are so friendly and they always combine my orders without an issue. Everything is packed with care and arrives in the US safely. The shipping service they offer is really fast. I am so happy I chose to work with them!
Unknown Country
DPD Classic
KS
Very efficient and responsive.
Unknown Country
DHL Economy Select
EA
I enjoyed watching the package's journey, and the local delivery service was very helpful getting my package to me when no one was at the house to receive it.
Unknown Country
DHL Express Worldwide
TB
Service was good but with a slight delay due to me not knowing the next steps along the way which wasn't made clear to me. It semed that I needed to drive the passage of the goods which I wasn't aware of. Otherwise, apart from being a little expensive, it was good.
Unknown Country
DHL Express Worldwide
SB
They handle the parcel very well and professional. It arrived at the address with no damage. I am pleased with their services, but do have a little comment in their offer of prices for their parcels. They should also offer a cheaper option of delivery for their customers as some time due to weight and price of items it ends up you paying way more for the delivery than it's worth.
Unknown Country
forward2me basic
DV
To malta in under a week (7 days) point to point
Unknown Country
Unknown Shipment Details
Good packaging and good merchandise.
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