customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
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Lorenzo Merola
10 June 2015
DHL Express Worldwide
LM
I love Forward2me...SuperSuper FAST!
Alessandro Capriotti
10 June 2015
DHL Express Worldwide
AC
service excellent punctuality accuracy
thanks
thanks
Fabio Comelli
10 June 2015
DHL Express Worldwide
FC
Ottimo servizio, veloce, facile e intuitivo!! spedizioni perfette!! prezzi delle spedizioni per tutte le tasche... e anche il costo d'iscrizione è irrisorio in confronto al servizio offerto, soprattutto se paragonato ad altri.
Kerry Kilborn
10 June 2015
DHL Express Worldwide
KK
Absolutely love this service. Fast, efficient and reliable. It enables me to purchase goods from various European countries which do not ship to Australia.
Antonio Pardo Calvarro
10 June 2015
DHL Express Worldwide
APC
Is a very good service
Giuseppe Corte
10 June 2015
DHL Express Worldwide
GC
Incredible service!
Michael Andersen
10 June 2015
DHL Express Worldwide
MA
Perfekt
Cristina Morganti
10 June 2015
DHL Express Worldwide
CM
Eccellent service! Quick to answer and to ship.
Manfred Hertenberger
10 June 2015
DHL Express Worldwide
MH
Excellent service with no hassle. Good shipping options.
Noe Hernandez
10 June 2015
DHL Express Worldwide
NH
Great fast delivery. Kind of expensive to ship here, but they get it done.
David miyachi
10 June 2015
DHL Express Worldwide
DM
wish for regulars the price would drop
Massimo Cometa
10 June 2015
DHL Express Worldwide
MC
High professionality and excellent comunication. Perfetct transaction and very fast delivery service! Thank for all! 10+++++
Azrin Ismail Haji Jumat
10 June 2015
DHL Express Worldwide
AIH
Great services and the new member site made it faster to proceess my items. Thanks Forward2me.
l. cramer
09 June 2015
DHL Express Worldwide
LC
only 2 day DHL service as the least expensive.23bps was way more than item was worth.need to list more economical freight choices.
Thanks you for the feedback - we do appreciate it. We try and provide a range of shipping options but the best price does depend upon the country and specific address. When the company first started we only offered DHL as a shipping option and so we tend to have very good pricing owing to the historic volume. If you are aware of other couriers you feel are more cost effective, please do let us know and we will investigate adding them as an option.<br/><br/>Kind regards,<br/>Lee.
LC
service fills the gap when merchants are reluctant to post overseas.it has been a great help as there are many afraid to take the leap for some reason.been fast & smooth thus far but could use more variation in shipping quotes as not everyone desires a 2 day DHL service but would prefer to save some$$$ instead.thanks forward2me.
Oliver Collyer
09 June 2015
DHL Express Worldwide
OC
They continue to provide the same high level of service. The recent improvements to the website allowing you to combine shipments etc are wlecome.
Previously this could only be done via sending them a message and although they dealt promptly and politely with such requests the website method is better - especially if it means their friendly customer service representatives subsequently have more time to deal with more obscure queries.
I've seen a few people mention the cost of the forwarding. Having ordered many things from different countries then my experience is that the costs are normal for expedited courier international shipping I.e. blame DHL, FedEx, UPS etc.
Finally I would reiterate that I have no affiliation with Forward2Me - if their standards drop I will certainly let them/feefo know, but for now it's 82 shipments forwarded seamlessly.
Previously this could only be done via sending them a message and although they dealt promptly and politely with such requests the website method is better - especially if it means their friendly customer service representatives subsequently have more time to deal with more obscure queries.
I've seen a few people mention the cost of the forwarding. Having ordered many things from different countries then my experience is that the costs are normal for expedited courier international shipping I.e. blame DHL, FedEx, UPS etc.
Finally I would reiterate that I have no affiliation with Forward2Me - if their standards drop I will certainly let them/feefo know, but for now it's 82 shipments forwarded seamlessly.
Paolo Cippitelli
09 June 2015
DHL Express Worldwide
PC
Amazing service! thank you
Franco Defendi
09 June 2015
DHL Express Worldwide
FD
Great service... Thanks for all
Angelo Calo''
09 June 2015
DHL Express Worldwide
AC
Excellent Service, very very fast.
Delivery in Italy in 1 day.
++++++++++++++++++++
Delivery in Italy in 1 day.
++++++++++++++++++++
Maurizio Rocchi
09 June 2015
DHL Express Worldwide
MR
Ottimo servizio.
Bruno Borghini
09 June 2015
DHL Express Worldwide
BB
Great service fast and accurate
Adriana Kostova
09 June 2015
DHL Express Worldwide
AK
excellent
Karin Heilmann
09 June 2015
DHL Economy Select
KH
I like it very much that despite all the IT techniques it is still possible to write a question and receive a short-term answer from a person who had cared for the matter. Furthermore, the larger choice of transportation companies is an improvement.
Francesco DIdonna
09 June 2015
DHL Express Worldwide
FD
È la prima volta che uso forward2me e mi sono trovato benissimo. Lo userò di nuovo e lo consiglio fortemente come servizio. Ottimo
Massimiliano Lupo
09 June 2015
DHL Express Worldwide
ML
Servizio eccellente. Preciso, puntuale efficace. Excellent service, nothing more to say!!!
Daniele Giampietro
09 June 2015
DHL Express Worldwide
DG
servizio eccellente
Antonio Carlo Ivanovic
09 June 2015
DHL Express Worldwide
ACI
Good and professional service!!
Simone Bernabè
09 June 2015
DHL Express Worldwide
SB
??????????
chiara brunetta
09 June 2015
DHL Express Worldwide
CB
Everythig was perfect
Fabio Desideri
09 June 2015
DHL Express Worldwide
FD
Provided a very good service and assistance.
Alexandru Dan Balan
09 June 2015
DHL Express Worldwide
ADB
I am impressed!
Rosanna Germoglini
09 June 2015
DHL Express Worldwide
RG
Wonderful service. I love it
László Máté
07 June 2015
DHL Express Worldwide
LM
Great, fast service.
Dellayana Syafri
07 June 2015
DHL Express Worldwide
DS
I am please with the new system, even though is not as personal as the previous one. Since all my parcels come from eBay and most of them don't have a tracing# and send the parcel as an unknown sender, maybe one day it will be possible every time a parcel notification sent it also have a menu to ask about parcel picture. Over all I am still very please with their services after more than 30 shipment. Thank you so much for your service. It make me possible to shop in UK, I highly appreciate it.
Christianne Reiniger
06 June 2015
DHL Express Worldwide
CR
Forward2me shipped my items the same day that they received them, and they arrived to me in the US in 2 business days. I received updates the whole time with clear tracking info. This was my first time using a forwarding service and I'm absolutely thrilled with how smoothly it went. I will absolutely use forward2me again. A+++
Fiona Lagrenade
03 June 2015
DHL Express Worldwide
FL
The Service was execellent.
Unverified Customer
02 June 2015
Unknown Shipment Details
They will not forward e-cigarette parts that do not contain tobacco (or nicotine) at all and, therefore, are not subject to tobacco export restrictions. I do not believe the owner is interested in loosing business, so this can only be caused by untrained and opinionated staff.
First of all I would like to apologise for things not turning out as well as they might. The shipment of e-cigarettes is a complex and evolving area and we are very much at the mercy of what the couriers will ship. Recently DHL put a ban on shipping e-cigarettes (about the middle of the list):<br/>http://www.dhl.co.uk/en/express/shipping/shipping_advice/prohibited_commodities.html<br/><br/>We really tried to look at other couriers but the fact that they contain lithium batteries means they need to be shipped as dangerous goods. Also the chemical used is often hazardous and then tobacco or tobacco derivatives are prohibited by many couriers. This makes it very difficult even though we are certified to ship dangerous goods.<br/><br/>There is a link here to the ICAO which may provide some context as to why the area is complex and evolving.<br/>http://www.icao.int/Newsroom/Pages/ICAO-Confirms-New-E-Cigarette-Restrictions.aspx<br/><br/>Once again, we apologise we couldn’t ship the goods on this occasion and we hope you were able to receive a full refund from the retailer when we returned your goods for you.
Jeff Mohr
21 May 2015
UPS Express Saver
JM
Easy to work with and excellent communicatio...
JM
A great idea and a great tool to purchase items I otherwise could not...
Unverified Customer
18 May 2015
Unknown Shipment Details
Efficient and fast, I liked it!
Ian Godfrey
18 May 2015
DHL Express Worldwide
IG
Prompt and efficient. Thank you.
Joaquim Varandas
17 May 2015
UPS Standard Single
JV
Fast service with excellent custom care. Will use it again in the future if needed.
Unverified Customer
16 May 2015
Unknown Shipment Details
Slight delays.
Luis Canato
16 May 2015
DHL Express Worldwide
LC
Very fast!! 5*
Unverified Customer
16 May 2015
Unknown Shipment Details
Excellent communication as usual. A+ Service. Thank you once again!
Michael Hunt
15 May 2015
DHL Economy Select
MH
This is the 2nd time we have used this service and on this occasion we did experience a couple of instances where we were not informed of packages arriving which led us to chasing suppliers unnecessarily. Having said that the service and attention otherwise was as excellent as before and everything arrived in perfect condition.
Mohd Fakhri Saari
15 May 2015
DHL Express Worldwide
MFS
excellent service. helpful support. fast shipping.
Vygandas Charcevkinas
14 May 2015
DHL Economy Select
VC
Good and reliable service
Michael Green
13 May 2015
TNT Economy Express
MG
Good communication and advise given, excellent handling of items and repacking. Items arrived quickly and in good order. Many thanks!
elvina rene
13 May 2015
DHL Express Worldwide
ER
Unbelievable how efficient the service are. They are perfect with communication and delivery was done at the blink of an eye. Just a little recommendation if they could search of new ways to lower the cost of shipment!!! But all in all perfect. Thanks a lot.
Rugaya AlHusinan
13 May 2015
DHL Express Worldwide
RA
I loved everything about forward2me, its fast and their workers are so nice and reply to our enquries fast and are very welcoming. I am happy that I have chose this website
Dominik Lugmair
12 May 2015
DPD Classic
DL
great service and communication, fast and reliable tracking!! thx f2m