Customer Reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.510524662268%
4
2.387684574301%
3
0.97392397109645%
2
0.65975494816211%
1
1.885014137606%
Image
reviews of forward2me
Filter:
Unknown Country
DHL Express Worldwide
N
Good communication when goods arrived and shipped. Very fast, prompt and professional service. Shipping cost quite high actually for something so light. Please consider reducing costs.
Unknown Country
DPD Classic
R
Our first order arrived fast and perfectly packed, what more could we ask for? Customer service was fabulous, efficient and friendly. Looking forward to more of the same.
Unknown Country
DHL Express Worldwide
M
Lightning fast service! Keep up the good work you guys!
Unknown Country
DHL Express Worldwide
M
As always you are the best. I'm very satisfied with your premium service. Keep up the great work!
Unknown Country
DHL Express Worldwide
S
Excellent service and very fast delivery.
Unknown Country
DHL Express Worldwide
S
The service was incredibly fast and I'm very pleased with it. However, the cost, for Australia, is prohibitive. I probably wouldn't use the service again until the exchange rate improves.
Unknown Country
DHL Express Worldwide
M
Expedited dispatch! Thanks!
Unknown Country
UPS Express Saver
A
Good put please use a little more tape when you repack/ forward.

There was only one piece used to secure it and my mom could see that I had ordered the value pack of condoms. Soooooo.... Yeah.....
Unknown Country
TNT Economy Express
PB
Expensive but excellent service
Unknown Country
DHL Economy Select
S
Excellent service as always, highly recommended
Unknown Country
DHL Express Worldwide
U
The service is good, but the letter was torn :(, i didnt like how forward2me opened the confidential letter.
Unknown Country
DHL Express Worldwide
M
Great service ,very fast but too expensive.The cost of delivery to Cyprus was more than what I paid for the product I ordered.Will not use forward2me again.
Unknown Country
DHL Express Worldwide
MC
really great for ordering shoes from UK quick shipping also!
Unknown Country
DHL Express Worldwide
S
Good service, please review your shipping charges
Unknown Country
DHL Express Worldwide
JLM
Package arrived perfect. great service. So happy i found forward2me.com
Unknown Country
DHL Express Worldwide
E
This service is so awesome. I had desperately searched for someone to help me with shipping an item to the US and forward2me came thru. They did an extremely speedy and safe delivery. I highly recommend this company.
Unknown Country
DHL Express Worldwide
R
Delivered very fast. Just within 2days. Customer service was excellent as well.
Unknown Country
DHL Express Worldwide
B
good
Unknown Country
DHL Economy Select
S
Happy customer here.
Unknown Country
forward2me basic
G
Very polite and friendly staff. Parcel delivered quickly very efficient.
Unknown Country
UPS Express Saver
O
Process was fast, easy and simple! Exactly what I needed to get a package from a company that ships only to the UK
Unknown Country
DHL Express Worldwide
JD
excellent, speedy service
Unknown Country
DHL Express Worldwide
R
QUICK. EFFICIENT. AFFORDABLE
forward2me
Hi,<br/><br/>That's really good to hear.<br/>We're pleased that you're happy with our service.<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Express Worldwide
R
As always no matter the request the team gives super fine attention to detail and A ++++++ service... A happy camper indeed...
forward2me
Hi,<br/><br/>Many thanks for your kind words and taking the time to feedback to us. l'll pass them on to the team.<br/>We look forward to taking care of more parcels for you very soon.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Express Worldwide
C
Very fast and responsive service, re pack service help reduce half on the shipping cost. Will use the service again.
forward2me
Hi,<br/><br/>Many thanks for your kind feedback - we appreciate it.<br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Express Worldwide
SF
Really happy with everybody involved in the delivery of my package. Delivery was extremely quick considering there were 3 different companies involved with the transit. Condition of the goods on arrival was perfect and undamaged, which indicates that sufficient care was taken with both the boxing of them and transit. Quite happy with the service provided by all parties in this transaction, and will consider using them again.
forward2me
Hi,<br/><br/>Many thanks for your feedback - that's really good to hear.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DPD Classic
H
A very efficient service - no problems. Package arrived undamaged and very fast as soon as payment had been made.via Paypal. However the company that sold me the product let me down by enclosing damaged draws. (storage unit) The draws were enclosed in a surrounding stack. I have contacted the company and they are replacing the items to DE. Forward2me.com was in no way to blame. My only question is could i have the pacakge picked up by a courier from the warehouse. DPD are £8.00 cheaper with another Company for the same service.? Why? Service at this time from Forward2me.com was free as it was on offer.
Unknown Country
DHL Express Worldwide
forward2me
Hi,<br/><br/>Many thanks for taking the time to feedback to us.<br/>That's really good to hear.<br/>We look forward to taking care of more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Janet.
S
Quality service, helpful staff, quick processing of incoming parcels. Will definitely use again.
Unknown Country
DHL Express Worldwide
LCO
Paid for super fast delivery and got it! Thanks. Great service.
forward2me
Hi,<br/><br/>Many thanks for letting us know - that's great to hear.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Express Worldwide
H
this was 4th time i used forward2me and i got camera and laptop delivered to my place and everything went smooth with forward2me. i use DHL always but this time they let me down as this time they required lot of paper work from me for custom clearance therefore wasted almost 5 to 6 days in this process.
Unknown Country
DHL Express Worldwide
D
Highly recommended forwarder, after more than 60 shipment not even once you guys give me a headache, it's always a smooth transaction. Million thanks guys.
forward2me
Hi,<br/>That's really great to hear! <br/>We really do try to achieve this for all cases and all customers<br/>Thank you for letting us know and for being a great customer.<br/><br/>Kind Regards,<br/>Janet.
Unknown Country
DHL Express Worldwide
L
Quick and reliable service; note that postage is not an option, so you need to be prepared to pay courier charges.
Unknown Country
DHL Express Worldwide
DJ
Service was very efficient. Placed an order on Mon. Received my shipment by Friday. Very little turn-over time. Though the service may be pricey, it was totally worth the piece of mind and assurance given in regards to my purchased products. Look forward to utilizing in the near future.
Unknown Country
UPS Standard Single
T
Forward 2 me i cant fault dhl packed my box badly a hienz spaghetti opened a packet of soup opened and it was all over my order .
Unknown Country
UPS Standard Single
J
excelente. no se me ocurre nada que pudiera haberse hecho mejor
Unknown Country
UPS Express Saver
RC
Totally legit and professional service. I was skeptical at first because I haven't ever used a service like this before, but very glad I did. They responded to my email within hours and the shipping process was well organized and fast. Thank you so much, I finally have the surveillance cameras I need for my system. They said I couldn't get them in the US, but I have them now!!!
Unknown Country
DHL Express Worldwide
P
Very quick, efficient and professional service. My parcel arrived much faster than expected.
Would be perfect if the free storage time allowance is longer.
Unknown Country
DHL Economy Select
S
Great customer service & speedy despatch.
Unknown Country
DHL Express Worldwide
C
Absolutely brilliant arrived to Australia in 4 days
Unknown Country
DHL Express Worldwide
G
Very happy with ease of account setup. Appreciated the informational video included on the forward2me website that described the standard UK address format that Amazon (or, in my case, eBay) needed (just needed a google search to determine that the mailing address county was Lancashire--although the address that was emailed to me did include it). Used DHL, and my package arrived incredibly quickly! Couldn't be happier!
Unknown Country
DHL Express Worldwide
JL
Shipping options are limited to where i was (singapore) so prices are higher than what i thought. Wish there were more affordable shipping options. Everything else was fast and excellent.
Unknown Country
DHL Express Worldwide
EMS
Great company, my orders arrived quickly.

Pt-BR: Ótima empresa, as minhas encomendas chegaram rapidamente.
Unknown Country
UPS Standard Single
AS
Amazing to be able to do a UK supermarket shop and have it all properly packed and delivered stress-free within a week. No more begging friends and family to bring Marmite and other goodies when they come to visit! Worth every penny and will use service again.
Unknown Country
DHL Express Worldwide
CC
My products had arrived on Monday 7th March, but I did not get a notification at all. I sent an email through the website on Friday 11th March with no answer. I called on Monday 14th March, talked to an assistant and when I told her my problem, she "scolded" me for taking so long to contact you!! No apologies or anything. After that things went very fast which I am grateful.
forward2me

<br/>
Unknown Country
DHL Express Worldwide
K
Fantastic Service and very quick response time, Received my package in 2 days.
Unknown Country
DPD Classic
PC
A very good experience, fast forwarding !
Unknown Country
DHL Express Worldwide
R
Wonderfully quick, great service, reasonable price.
Unknown Country
UPS Standard Single
Z
Excellent service
Unknown Country
DHL Express Worldwide
S
I cannot not rate you guys highly enough. My package arrived ahead of schedule in pristine condition. Thank you so much.
Unknown Country
UPS Standard Single
MP
I liked their service, very comfortable system, strongly recommend.
Help