Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.

Natalie
29 March 2016

N
Good communication when goods arrived and shipped. Very fast, prompt and professional service. Shipping cost quite high actually for something so light. Please consider reducing costs.

Rachel
28 March 2016

R
Our first order arrived fast and perfectly packed, what more could we ask for? Customer service was fabulous, efficient and friendly. Looking forward to more of the same.

Mohamed
27 March 2016

M
Lightning fast service! Keep up the good work you guys!

Muhammad
27 March 2016

M
As always you are the best. I'm very satisfied with your premium service. Keep up the great work!

Stefan
27 March 2016

S
Excellent service and very fast delivery.

Stella
27 March 2016

S
The service was incredibly fast and I'm very pleased with it. However, the cost, for Australia, is prohibitive. I probably wouldn't use the service again until the exchange rate improves.

Makoto
27 March 2016

M
Expedited dispatch! Thanks!

Aaron
27 March 2016

A
Good put please use a little more tape when you repack/ forward.
There was only one piece used to secure it and my mom could see that I had ordered the value pack of condoms. Soooooo.... Yeah.....
There was only one piece used to secure it and my mom could see that I had ordered the value pack of condoms. Soooooo.... Yeah.....

Penelope Brealey
26 March 2016

PB
Expensive but excellent service

Steve
26 March 2016

S
Excellent service as always, highly recommended

Utkarsh
26 March 2016

U
The service is good, but the letter was torn :(, i didnt like how forward2me opened the confidential letter.

Maria
26 March 2016

M
Great service ,very fast but too expensive.The cost of delivery to Cyprus was more than what I paid for the product I ordered.Will not use forward2me again.

Michael Cole
26 March 2016

MC
really great for ordering shoes from UK quick shipping also!

Saiful
25 March 2016

S
Good service, please review your shipping charges

Junnah Lou Mabano
25 March 2016

JLM
Package arrived perfect. great service. So happy i found forward2me.com

elizabeth
25 March 2016

E
This service is so awesome. I had desperately searched for someone to help me with shipping an item to the US and forward2me came thru. They did an extremely speedy and safe delivery. I highly recommend this company.

Rashel
25 March 2016

R
Delivered very fast. Just within 2days. Customer service was excellent as well.

Blayne
25 March 2016

B
good

SSA
24 March 2016

S
Happy customer here.

Geraldine
24 March 2016

G
Very polite and friendly staff. Parcel delivered quickly very efficient.

Oleg
24 March 2016

O
Process was fast, easy and simple! Exactly what I needed to get a package from a company that ships only to the UK

Josephine Duminuco
24 March 2016

JD
excellent, speedy service

Riyadh
23 March 2016

R
QUICK. EFFICIENT. AFFORDABLE

Hi,<br/><br/>That's really good to hear.<br/>We're pleased that you're happy with our service.<br/><br/>Kind Regards,<br/>Janet.

Richard
23 March 2016

R
As always no matter the request the team gives super fine attention to detail and A ++++++ service... A happy camper indeed...

Hi,<br/><br/>Many thanks for your kind words and taking the time to feedback to us. l'll pass them on to the team.<br/>We look forward to taking care of more parcels for you very soon.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.

Chia
23 March 2016

C
Very fast and responsive service, re pack service help reduce half on the shipping cost. Will use the service again.

Hi,<br/><br/>Many thanks for your kind feedback - we appreciate it.<br/>We look forward to helping you out again very soon.<br/><br/>Kind Regards,<br/>Janet.

Scott Fineran
23 March 2016

SF
Really happy with everybody involved in the delivery of my package. Delivery was extremely quick considering there were 3 different companies involved with the transit. Condition of the goods on arrival was perfect and undamaged, which indicates that sufficient care was taken with both the boxing of them and transit. Quite happy with the service provided by all parties in this transaction, and will consider using them again.

Hi,<br/><br/>Many thanks for your feedback - that's really good to hear.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.

Helena
22 March 2016

H
A very efficient service - no problems. Package arrived undamaged and very fast as soon as payment had been made.via Paypal. However the company that sold me the product let me down by enclosing damaged draws. (storage unit) The draws were enclosed in a surrounding stack. I have contacted the company and they are replacing the items to DE. Forward2me.com was in no way to blame. My only question is could i have the pacakge picked up by a courier from the warehouse. DPD are £8.00 cheaper with another Company for the same service.? Why? Service at this time from Forward2me.com was free as it was on offer.

Stanislaw
22 March 2016


Hi,<br/><br/>Many thanks for taking the time to feedback to us.<br/>That's really good to hear.<br/>We look forward to taking care of more parcels for you in the near future.<br/><br/>Kind Regards,<br/>Janet.
S
Quality service, helpful staff, quick processing of incoming parcels. Will definitely use again.

Leonie Coskerie O''Toole
22 March 2016

LCO
Paid for super fast delivery and got it! Thanks. Great service.

Hi,<br/><br/>Many thanks for letting us know - that's great to hear.<br/>Have a great week!<br/><br/>Kind Regards,<br/>Janet.

Hassan
21 March 2016

H
this was 4th time i used forward2me and i got camera and laptop delivered to my place and everything went smooth with forward2me. i use DHL always but this time they let me down as this time they required lot of paper work from me for custom clearance therefore wasted almost 5 to 6 days in this process.

Della
21 March 2016

D
Highly recommended forwarder, after more than 60 shipment not even once you guys give me a headache, it's always a smooth transaction. Million thanks guys.

Hi,<br/>That's really great to hear! <br/>We really do try to achieve this for all cases and all customers<br/>Thank you for letting us know and for being a great customer.<br/><br/>Kind Regards,<br/>Janet.

Lisa
21 March 2016

L
Quick and reliable service; note that postage is not an option, so you need to be prepared to pay courier charges.

Demi Jo
20 March 2016

DJ
Service was very efficient. Placed an order on Mon. Received my shipment by Friday. Very little turn-over time. Though the service may be pricey, it was totally worth the piece of mind and assurance given in regards to my purchased products. Look forward to utilizing in the near future.

Tracy
20 March 2016

T
Forward 2 me i cant fault dhl packed my box badly a hienz spaghetti opened a packet of soup opened and it was all over my order .

juan
20 March 2016

J
excelente. no se me ocurre nada que pudiera haberse hecho mejor

Robert C
19 March 2016

RC
Totally legit and professional service. I was skeptical at first because I haven't ever used a service like this before, but very glad I did. They responded to my email within hours and the shipping process was well organized and fast. Thank you so much, I finally have the surveillance cameras I need for my system. They said I couldn't get them in the US, but I have them now!!!

Peter
19 March 2016

P
Very quick, efficient and professional service. My parcel arrived much faster than expected.
Would be perfect if the free storage time allowance is longer.
Would be perfect if the free storage time allowance is longer.

Su
19 March 2016

S
Great customer service & speedy despatch.

Chele
19 March 2016

C
Absolutely brilliant arrived to Australia in 4 days

Glenn
19 March 2016

G
Very happy with ease of account setup. Appreciated the informational video included on the forward2me website that described the standard UK address format that Amazon (or, in my case, eBay) needed (just needed a google search to determine that the mailing address county was Lancashire--although the address that was emailed to me did include it). Used DHL, and my package arrived incredibly quickly! Couldn't be happier!

Jiekai Liao
19 March 2016

JL
Shipping options are limited to where i was (singapore) so prices are higher than what i thought. Wish there were more affordable shipping options. Everything else was fast and excellent.

Eduardo Machado Siqueira
18 March 2016

EMS
Great company, my orders arrived quickly.
Pt-BR: Ótima empresa, as minhas encomendas chegaram rapidamente.
Pt-BR: Ótima empresa, as minhas encomendas chegaram rapidamente.

Aasha Shamsuddin
18 March 2016

AS
Amazing to be able to do a UK supermarket shop and have it all properly packed and delivered stress-free within a week. No more begging friends and family to bring Marmite and other goodies when they come to visit! Worth every penny and will use service again.

Costas Constantinou
18 March 2016

CC
My products had arrived on Monday 7th March, but I did not get a notification at all. I sent an email through the website on Friday 11th March with no answer. I called on Monday 14th March, talked to an assistant and when I told her my problem, she "scolded" me for taking so long to contact you!! No apologies or anything. After that things went very fast which I am grateful.

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Kamran
18 March 2016

K
Fantastic Service and very quick response time, Received my package in 2 days.

Peter C
18 March 2016

PC
A very good experience, fast forwarding !

Robert
18 March 2016

R
Wonderfully quick, great service, reasonable price.

ZACHARI
18 March 2016

Z
Excellent service

Steven
17 March 2016

S
I cannot not rate you guys highly enough. My package arrived ahead of schedule in pristine condition. Thank you so much.

Markas Plineris
17 March 2016

MP
I liked their service, very comfortable system, strongly recommend.