customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Lorenzo
01 November 2016
DHL Express Worldwide
L
Tutto perfetto veloci e affidabili
Henriette de Graaf
01 November 2016
DHL Economy Select
HDG
Prima
Anita Solbu
01 November 2016
DHL Economy Select
AS
It was quick and you kept me informed.
Adam Gatt
01 November 2016
forward2me basic
AG
Fast efficient and packaged well
Rami Ejleh
01 November 2016
DHL Express Worldwide
RE
The service is very easy to use and very fast and the service team are very helpful , my only complaint is that i didn't get notified along the way i needed to check my self
Rouwell Herrera
01 November 2016
DHL Express Worldwide
RH
Very quick service!
Hiro HOMMA
30 October 2016
UPS Standard Single
HH
Flexible arrangement, Good manner in communication
Jim
29 October 2016
DHL Express Worldwide
J
I had been looking for a new pair of jodhpurs for riding in the cold and rain and found some only sold in Europe. Couldn't have them shipped directly to the US at all. I did a search for possibly finding a middle man for shipping to the US from Europe, and surprisingly found forward2me along with several others. I chose forward2me because I read extensively into all the feedback, and noticed that even when they made a mistake they tried to fix it and that's what a company should do if they care. The jods arrived at their facility and I got an e-mail. I added the necessary information for shipping to the US and the package was shipped out. I was able to use DHL which sends me texts on the package status and, the package actually arrived earlier than it said. I ended up ordering several pairs of jods again and for the second time now, forward2me came though! Package arrived early again. I have since ordered some riding boots from another site and once that company ships them, I'm hoping again for good things. I will and would use again! Thanks!
Jenny
29 October 2016
UPS Express Saver
J
Great service! My parcel arrived 3 days after I received notification and made my payment. Packed nicely and goods in perfect condition. Will be using again to make a UK purchase.
Valerie Peters
29 October 2016
UPS Standard Single
VP
Services and shipping costs are too expensive.
Hi Valerie,
<br/>
Many thanks for providing us with your feedback however we are disappointed to see that you have given us a 2 star review for our services as you feel our shipping costs are too expensive.
<br/>
We do feel we offer a value for money service. The shipping price we charge includes the use of your UK address, the acceptance and processing of your parcels and all export paperwork required to ship your parcel.
<br/>
forward2me do not charge any annual or monthly fees and continually work with our shippers to offer a cost effective premium door to door service for shipping your parcels.
<br/>
If you will consider using our services again in the future please contact our customer care team at info@forward2me.com and they will be happy to guide you through the most cost effective ways of shipping.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
<br/>
Many thanks for providing us with your feedback however we are disappointed to see that you have given us a 2 star review for our services as you feel our shipping costs are too expensive.
<br/>
We do feel we offer a value for money service. The shipping price we charge includes the use of your UK address, the acceptance and processing of your parcels and all export paperwork required to ship your parcel.
<br/>
forward2me do not charge any annual or monthly fees and continually work with our shippers to offer a cost effective premium door to door service for shipping your parcels.
<br/>
If you will consider using our services again in the future please contact our customer care team at info@forward2me.com and they will be happy to guide you through the most cost effective ways of shipping.
<br/>
Kind Regards,
Tracy.
<br/>
<br/>
Tiina Komppa
29 October 2016
DHL Economy Select
TK
Everything work well.
Samantha Duffy
29 October 2016
UPS Express Saver
SD
The service was great everything arrived quickly, but an exclusive item was damaged in the shipping process.
Jan Zhang
29 October 2016
DHL Economy Select
JZ
Excellent service, easy and quick forwarding to its destination.
Brian Keegan
29 October 2016
UPS Express Saver
BK
Great service and fairly priced.
MOHD BASIRON MASPON
29 October 2016
DHL Express Worldwide
MBM
Easy, quick response, sure delivered
Gavin Hall
28 October 2016
DHL Express Worldwide
GH
You did exactly as advertised what more can I say
simone
28 October 2016
DHL Express Worldwide
S
Reliable and easy to use, suggested.. will use or again
ABDULLAH ALMESBAH
28 October 2016
DHL Express Worldwide
AA
Arrived quickly
Mark Wilson
28 October 2016
DHL Express Worldwide
MW
Easy to set up. Frequent emails about the status of my orders. Quick delivery.
Geert Coelmont
28 October 2016
DPD Classic
GC
cheap, fast, good service - what do you want more
Yasmin Esqueda
28 October 2016
DHL Express Worldwide
YE
Great
will c
28 October 2016
UPS Express Saver
WC
had a trouble with the address and still got my package with the help of their customer service...and yeah they ship fast...like really fast.got my oackage in less than a week after it reached my locker!
David Pemberton
28 October 2016
DPD Classic
DP
Good service, foodstuff packaging moderate
Mikhail Kuperblum
28 October 2016
DHL Express Worldwide
MK
Free to register, reasonable shipping cost, fast delivery. Recommended.
Vladimir Rabinovitch
27 October 2016
DHL Express Worldwide
VR
fast and efficient
Jarrod Brown
27 October 2016
DHL Express Worldwide
JB
Great customer service, quick to respond to emails and send out my package at a good price. Been using them for years, highly recommended.
Yury Merzlikin
27 October 2016
DHL Economy Select
YM
All as has been promised. Good communication and fast dispatch.
Leonardo Pirro
27 October 2016
DHL Express Worldwide
LP
Supporto da parte del team fantastico, rispondono sempre entro qualche ora su Facebook. Ho utilizzato il servizio di personal shopper, il prodotto mi è stato spedito dopo aver pagato la spedizione ed è arrivato a casa il giorno successivo. Lo consiglio, servizio eccellente e spedizione velocissima.
Antonio Cumplido
27 October 2016
DHL Express Worldwide
AC
Excellent Service. Fast.
Lara
27 October 2016
UPS Standard Single
L
I couldn't be happier with my experience, forward2me was easy to use, had good rates and i got my packages quickly with no hassle.
Jeffery Su Mun Leong
27 October 2016
DHL Express Worldwide
JSM
Best Service ever
Simi Kuforiji
26 October 2016
DHL Express Worldwide
SK
Super fast and a great price. Will do business again!
Ioannis Edipidis
26 October 2016
UPS Express Saver
IE
got exactly what I wanted
Spyridon Panagiotis Zarzonis
26 October 2016
DHL Express Worldwide
SPZ
I use forward2me for 3 straight years to buy from Apple.co.uk with absolutely no problem so far. Also the customer support is excellent!
SS
26 October 2016
DHL Economy Select
S
Excellent service every single time.
Elena Pankratova
26 October 2016
DHL Express Worldwide
EP
Super fast and easy. Very happy
Amy Leung
26 October 2016
DPD Air Classic
AL
Reliable service and prompt delivery as always! Much appreciated! Million thanks!
Halfdan Reschat
26 October 2016
DHL Express Worldwide
HR
Easy, quick, and professional service.
Bee Botha
26 October 2016
UPS Express Saver
BB
Great service, quick delivery! Do wish there were 1 or 2 cheaper options for parcels between 2 and 5 kgs.
hideaki terafuku
26 October 2016
UPS Express Saver
HT
good!
Jabari Burns
26 October 2016
DHL Express Worldwide
JB
Great service and fast shipping
Unverified Customer
25 October 2016
Unknown Shipment Details
They are always incredibly helpful. Packages are optimized very well and you get a price quote the next day, and the price is very good!
CAROLA FITZGERALD-HOFFMANN
25 October 2016
DHL Domestic Express
CF
From the very beginning the attention I received was very good, I actually had some issues related to payment, and whenever I sent a query, I got a quick and personlized response.
Frédéric Blondieau
25 October 2016
DHL Economy Select
FB
Excellent re-packaging, great communication, but I reckon the parcel would have arrived earlier if it hadn't been for a misleading information in the choice of parcel delivery company to be done online. But the overall experience is, however, excellent.
Gary Mitchell
25 October 2016
DHL Express Worldwide
GM
did what I wanted. Thats all I ever ask. That being said, I dislike the current trend to instantly send a 'how did we do' mail each and every time I do business these days. It seems that being told you are doing well has become much more important than actually 'doing well' in the first place. We have a business arrangement, it works, I am happy with it, now why do I have to spend personal time responding to a computer generated question? It now spoils the experience of dealing with you.
Marco Massimo Pelligra
25 October 2016
DHL Express Worldwide
MMP
FANTASTIC service very very FAST!!!
Sharon Naidu
25 October 2016
DHL Express Worldwide
SN
Excellent , speedy service
Vi Pi
25 October 2016
DHL Express Worldwide
VP
awesome
John Wesley
25 October 2016
DHL Express Worldwide
JW
Awesome !!!!!
ryan robertson
25 October 2016
DHL Express Worldwide
RR
Very fast delivery.