Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
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Antti Kangas
31 March 2019
TNT Economy Express
AK
ok
Robert Hill
31 March 2019
DHL Express Worldwide
RH
Excellent service. Holly at the reception was incredibly helpful and advised me how to complete the various Invoice valuations. Items were received in mint condition and Forward2Me strengthened the courier box. Highly recommended! A+++++++ VERY fast shipping! Parcel left the UK on Wednesday and I received it in Australia Friday morning!!!!
ADEL SAQIRAH
31 March 2019
DHL Express Worldwide
AS
Very good service . Thanks so much
Bader Abdullah
31 March 2019
UPS Express Saver
BA
SAFETY AND FAST DELIVERY
andrew hinkens
30 March 2019
UPS Express Saver
AH
The most efficient freight forwarding service from Europe I have yet encountered! The website is easy to use and the customer service is speedy and helpful.
CHRISTOPHER PEACE
29 March 2019
UPS Express Saver
CP
I was a bit skeptical at first to use a package forwarding service to forward UK ebay purchases to my US address however after using forward2me I was surprised at how fast and neat my package had arrived. Highly recommended!
Krzysztof Wojciechowski
29 March 2019
DHL Economy Select
KW
Good item
francesco nicchi
29 March 2019
DPD Classic
FN
Pienamente soddisfatto. Affidabili e rapidissimi. Grazie
Andrew Soto
29 March 2019
DHL Express Worldwide
AS
combine and reship could have been better / cheaper
Nicol Blakely
29 March 2019
UPS Express Saver
NB
I was apprehensive at first because it seemed too easy and straightforward. I received my package within days of payment. I'd also ordered something from another retailer around the same time who offered shipping to the US, it arrived 2 weeks after my forward2me package. I think they're awesome!
Lori DeBoo
28 March 2019
UPS Express Saver
LD
I have had excellent communication for my first time using this service. As I am buying for a company, the communication is extremely important due to I have to keep my customers updated with any issues. Working with another freight forwarder that would not communicate with me was horrible and I was ready to stop buying for my customer as it just took to much time and to long to get answers. Keep up the good work!
MASANORI MIKAMI
28 March 2019
UPS Express Saver
MM
Good!!
Orli Grobler
28 March 2019
DHL Express Worldwide
OG
The service it self is excellent, flows automatically and ships promptly, but here is the problem.
The cost. DHL is expensive when all you are shipping is a box of shoes or a small package from Marks and Spencer with Socks and such.
I would rather use the Postal Service but they will only offer for items with value under GBP 20...and more often then not the value is slightly higher.
DHL is good but aside from them all the other choices are far more expensive.
I ended up having to pay customs for shoes when honestly has they shipped by Post this would have been avoided.
The cost. DHL is expensive when all you are shipping is a box of shoes or a small package from Marks and Spencer with Socks and such.
I would rather use the Postal Service but they will only offer for items with value under GBP 20...and more often then not the value is slightly higher.
DHL is good but aside from them all the other choices are far more expensive.
I ended up having to pay customs for shoes when honestly has they shipped by Post this would have been avoided.
Glikeria Zachari
28 March 2019
UPS Standard Single
GZ
EXCELLENT
EK
28 March 2019
DPD Classic
E
Fast, efficient, reliable.
Luis Ruiz Negrillo
28 March 2019
UPS Standard Single
LRN
Todo está perfecto.
Omar Meerun
28 March 2019
DHL Express Worldwide
OM
I've used Forward2Me multiple times already and have never had any issues whatsoever. My packages have always been delivered quickly (most of the times ahead of the stated delivery date) and have always been well packaged. As well as this their customer service has always been helpful and quick to respond whenever I have needed their help. I trust them with my items which is the most important for me when dealing with any package forwarding service.
Omar Hamdan
28 March 2019
DHL Express Worldwide
OH
The service is excellent and very fast
, I love the availability of many shipping companies , And also the timer at the top of the page to open and close the warehouse , That's very nice
Really all great and I do not say that for a 50%
, I love the availability of many shipping companies , And also the timer at the top of the page to open and close the warehouse , That's very nice
Really all great and I do not say that for a 50%
Klara Kozakova
27 March 2019
DHL Express Worldwide
KK
Easy to use. Good info online. Delivered on time. Great.
Pierre Theron
27 March 2019
UPS Express Saver
PT
Excellent service from you.
Best ever i had .
Quick and straight forward ...
Best ever i had .
Quick and straight forward ...
Michael Moles
27 March 2019
DHL Express Worldwide
MM
Well protected and packaged and quickly shipped.
Jaša Černe
27 March 2019
DPD Classic
J�
Responsive staff, fast processing, the service is legit and reliable overall.
Liam
27 March 2019
DHL Express Worldwide
L
My experience with forward2me was satisfactory except for one thing. My shipment was delayed by at least 3 days after arriving in Australia, before being forwarded to my deliver address.
DHL customer service explained to me, over the phone, that because I am using an 'Australia Post Parcel Locker' for my delivery address, the shipment was put into a very indirect route, extending delivery time far beyond neccasary.
This is obviously an issue with DHL's system, however still frustrating when paying top dollar for a premium service.
I encourage forward2me to do everything it can to prevent this issue in the future. I give full consent to be contacted if useful.
DHL customer service explained to me, over the phone, that because I am using an 'Australia Post Parcel Locker' for my delivery address, the shipment was put into a very indirect route, extending delivery time far beyond neccasary.
This is obviously an issue with DHL's system, however still frustrating when paying top dollar for a premium service.
I encourage forward2me to do everything it can to prevent this issue in the future. I give full consent to be contacted if useful.
William Q
27 March 2019
DHL Express Worldwide
WQ
The service is great overall. I used forward2me to order items on eBay in the UK and have them shipped to me in the United States. That allows me a lot of flexibility in doing things like combining orders to reduce shipping costs, and paying for faster or slower shipping based on when I want the items.
Items shipped to the forward2me address are stored for free for up to 30 days, and the packages can be combined for shipment for free. It costs extra to have the items themselves be repackaged to reduce the weight. The interface tells you if repacking the items will save you any money.
I had a few shipments and used DHL Express. It was both cheap and fast.
The only real complaint I have is that the packaging isn't the best. They reuse boxes which means that by the time it gets to you it is starting to fall apart, and they don't really use enough packing material.
Items shipped to the forward2me address are stored for free for up to 30 days, and the packages can be combined for shipment for free. It costs extra to have the items themselves be repackaged to reduce the weight. The interface tells you if repacking the items will save you any money.
I had a few shipments and used DHL Express. It was both cheap and fast.
The only real complaint I have is that the packaging isn't the best. They reuse boxes which means that by the time it gets to you it is starting to fall apart, and they don't really use enough packing material.
Pauline Qasha
26 March 2019
DHL Express Worldwide
PQ
Best service! I received my purchases really quickly!
Peter Varga
26 March 2019
DHL Express Worldwide
PV
great service, fast shipping, i can absolutely recommend it :-)
Elizabeth Mason
26 March 2019
UPS Express Saver
EM
Service is great but the shipping costs are very high to the Seychelles, I can't always afford to use your company.
Vinh Vo
26 March 2019
DHL Express Worldwide
VV
Very kind and helpful customer service. The shipping is fast and are well packaged. Awesome service overall. Highly recommended!
Yu Kwang Tan
26 March 2019
UPS Express Saver
Hi,<br />Many thanks for reviewing our services however I'm sorry to hear that there has been an issue with receiving your payment via bank transfer.<br />We are currently working on our payment structure to make payment via bank transfer more accessible for our customers and to make the cost cheaper for them.<br />I see for some reason payment was not available via credit/debit card and PayPal when you last shipped, these payment options have now been made available for you and hopefully going forward this should make it overall easier for you to make payment for shipping.<br />I do sincerely apologise for the delay in you receiving your shipment due to this payment issue and if you have any further questions please don't hesitate to get in touch with me at info@forward2me.com and I will be happy to answer any questions regarding payments.<br />I hope you will use our service again and look forward to hearing from you again soon.<br />Kind Regards,Tracy.
YKT
There was an unspecified error when doing the bank transfer to you guys. This held up my shipment for weeks. Disappointing.
Mohammed Goliate
25 March 2019
UPS Express Saver
MG
Le service proposé est vraiment bon, notamment en ce qui concerne le délai de livraison et les frais pour le budget économique. Malheureusement, pour les colis d'une certaine valeur, un certain poids ou des dimensions relativement élevées, le prix des autres possibilités de livraison est trop élevé.
J'aurais préféré que vous laissiez le choix au client de choisir le moyen de livraison quelque soit les caractéristiques de son colis à ses propres risques et périls car, à mon avis, les frais de livraison ne doivent pas dépasser 20% de la valeur du colis. Parfois je paie plus pour la livraison que ce que je paie pour la commande en question, ce qui est une grosse perte d'argent, et mon budget est assez limité.
J'aurais préféré que vous laissiez le choix au client de choisir le moyen de livraison quelque soit les caractéristiques de son colis à ses propres risques et périls car, à mon avis, les frais de livraison ne doivent pas dépasser 20% de la valeur du colis. Parfois je paie plus pour la livraison que ce que je paie pour la commande en question, ce qui est une grosse perte d'argent, et mon budget est assez limité.
Yana Kazachkova
25 March 2019
DHL Express Worldwide
YK
Fast shipping, good customer service
Yana Kazachkova
25 March 2019
DHL Express Worldwide
YK
Fast shipping
MARTA VASSENA
25 March 2019
DHL Economy Select
MV
Veloci precisi
Andrew Kese
25 March 2019
DHL Express Worldwide
AK
Worked like a charm
Valerie Couch
25 March 2019
UPS Express Saver
VC
Super easy to ship goods from the UK to Australia. It’s fast and very well priced, and easy. Perfect for those vendors who don’t offer shipping to Australia. I’ve recommended this company to several friends, and am about to have a second parcel shipped.
Bea Ehrlich
24 March 2019
DHL Express Worldwide
BE
Excellent service! The parcel arrived to my country 24 hours after being posted.
Giang Dao
24 March 2019
DHL Express Worldwide
GD
Quick and Reliable service. This shipping service never let me down and I always use them for uk forwarding
Youssef Sadi
23 March 2019
TNT Economy Express
YS
Excellent service, quick update when the package arrives to them and reshipping to me very fast. Very satisfied
Viriato Barreto
23 March 2019
TNT Economy Express
VB
mmm
Beate Dahmen
23 March 2019
DPD Classic
BD
Eine Mail: Ihr Paket ist da mit riesiger Auswahl Versender. Angeklickt. Angekommen. Super.
sakhr alomran
23 March 2019
UPS Express Saver
SA
fast shipping
CHIHIRO MURAI
23 March 2019
TNT Economy Express
CM
荷物の到着から出荷までが迅速です。配送方法を自分で選び、それに基づいて支払いができるので安心できます。以前メールで問合せた時も、すぐに返信がありました。
Rainer Koch
22 March 2019
DPD Classic
RK
ich werde f2m immer wieder benutzen. Bin rundum zufrieden, sehr schnell und unkompliziert. von mir gibt es eine 1+*
Besser und schneller geht es nicht.
Besser und schneller geht es nicht.
Richard
22 March 2019
DHL Express Worldwide
R
camera is a fragile item and was protectly wrapped and flow over safely. Delivery was a breeze.
OPS
22 March 2019
DPD Classic
O
I used forward2me for the first time and am completely satisfied. Package acceptance, communications, consolidation, shipping (in/from UK) and receipt of my goods (in DE) worked as desired and ordered. From my point of view a professional, user-friendly service at fair conditions, comparable to shipito in the USA, for example
Marianne Thomassen
22 March 2019
UPS Standard Single
MT
forward2me is a company you can rely on and trust. When you have spent your hard earned money on shopping you can trust that the forward2me team will repack everything with care and get it shipped to your home. If you have questions they are quick to answer them. If you want something shipped, they work hard to get it all shipped as quickly as possible. The prices are good, too. So do you need someone to forward your shopping I highly recommend forward2me!
They have forwarded my shopping for quite a few years now and I could not be happier with their services!
They have forwarded my shopping for quite a few years now and I could not be happier with their services!
Chusheng Liu
22 March 2019
UPS Express Saver
CL
it is very fast
C. Grimes
22 March 2019
TNT Economy Express
CG
Fast and reliable
Alexandra Ascuena
22 March 2019
DHL Express Worldwide
AA
Forward2me was super helpful and easy to use, and I got my package very quickly and in great shape. I very much recommend them.
Chrysanthi-Lemonia Asfentagaki
21 March 2019
UPS Standard Single
CA
Professional approach, reliable and fast service!