Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
LINDA MILTON
23 July 2019
UPS Express Saver
LM
My parcel was perfectly wrapped and well secured. Hardly any creases in the clothes. Very fast delivery to Cyprus.
Verified Customer
23 July 2019
UPS Standard Single
VC
Great service to ireland from France I found the staff extremely helpful
Verified Customer
23 July 2019
DHL Express Worldwide
VC
They promptly communicate the details of items received, and also promptly dispatch the items to the customer with proper paperwork.
Verified Customer
23 July 2019
DHL Express Worldwide
VC
Very efficient, quick to reply to queries and emails, friendly, good are despatched on same day shipment is paid
Rumi Koike
22 July 2019
UPS Express Saver
RK
It's a bit expensive but speedy work!
Hi, I'm pleased to hear that you were happy with the speed of our service although the cost was a little more than you expected. We do offer a premium service however work with the couriers on a regular basis to ensure that we obtain the best prices for our customers for the service offered. We look forward to your continued support. Many thanks, Tracy.
Mark Harris
20 July 2019
DHL Express Worldwide
MH
Forward2me is reliable and the cost is reasonable. Without them, I wouldn't be able to get my shipments from Europe to the US.
Verified Customer
19 July 2019
DHL Express Worldwide
VC
Błyskawiczna przesyłka oraz pełen profesjonalizm przy obsłudze klienta!
Janeta Surila
19 July 2019
DHL Express Worldwide
JS
I loved the service! It was very fast and reliable and really easy to use. I gave it a chance and haven’t expected that it’s going to be so easy and quick. Would definitely recommend!
Ikuko Kato
19 July 2019
UPS Express Saver
IK
I am Japanese but very kindly responded to my package inquiries! It is a recommended shipping company.
Verified Customer
19 July 2019
TNT Express Non-Docs
VC
There are lots of people on eBay that prefer not to ship internationally. Now, eBay sellers get their sale & I get it shipped to me in Canada. A winning service all around!
Glikeria Zachari
18 July 2019
UPS Standard Single
GZ
EXCELENT PRODUCT
Alex
18 July 2019
DHL Express Worldwide
A
They were very efficient and provided me with regular updates on the status of my shipment
Verified Customer
17 July 2019
TNT Economy Express
VC
Excellent service.
Will definitely use their services again and again.
Will definitely use their services again and again.
Ian G
17 July 2019
DHL Express Worldwide
IG
Having used Forward2Me for four years now, I can safely say that the service has been consistently excellent.
Verified Customer
17 July 2019
TNT Economy Express
VC
I think the service is excellent
Hi, Thank you for your review, I'm pleased you are happy with the service. Kind Regards,Tracy.
Verified Customer
17 July 2019
UPS Express Saver
VC
My package shipped on Friday and I had it on Monday. I couldn't ask any more.
Verified Customer
16 July 2019
UPS Express Saver
VC
Thank you very much for your prompt response
Sim How Chong
15 July 2019
DPD Air Classic
SHC
Easy to use. Value for money. You have 30 days storage and you can recombine the package to save more money. I also love how you can choose the forwarding company to send the package to you.
Nachemile ROUILLON
15 July 2019
DHL Express Worldwide
NR
Very good!
Laura Talma
15 July 2019
UPS Express Saver
LT
i mean those people mean business.
i cannot argue.. always on time & up to speed.
how i wish MYUS was that quick like them.
keep up the good job guys..
im one happy customer
i cannot argue.. always on time & up to speed.
how i wish MYUS was that quick like them.
keep up the good job guys..
im one happy customer
Janet K
15 July 2019
DHL Express Worldwide
JK
I used forward2me's forwarding service to purchase a coat from a UK only site. It was very easy to use and understand and the shipping rate to the US was reasonable. The coat arrived in great condition and I love it! The shipping from the forward2me warehouse to delivery in the US was lightning fast and got there the next day which was very impressive! I would definitely recommend this service and am looking forward to using it again!
Verified Customer
14 July 2019
UPS Express Saver
VC
Thanks to Dan the package containing a dslr lens came in perfect condition. Ensuring that a package is not damaged is the number #1 reason for choosing forward2me again.
Verified Customer
13 July 2019
DHL Express Worldwide
VC
Great experience
Claudia Reis
12 July 2019
UPS Express Saver
Hi,Many thanks for taking the time to review our services, I'm pleased to hear that all went well for you and I believe the 1 star rating may have been added in error.We look forward to helping you ship your parcels again in the future.Kind RegardsTracy.
CR
Wander full service and efficiency and effective delivery. Timely response.
Verified Customer
12 July 2019
DHL Express Worldwide
VC
Remarkably quick turnaround from the point they received the item to when it arrived on my doorstep. Very impressed!
rami saba
11 July 2019
DPD Classic
RS
very professional and fast service
Akihiro Kawasaki
11 July 2019
UPS Express Saver
AK
quick and good service
Verified Customer
11 July 2019
DHL Express Worldwide
VC
Da, jeg kunne ikke sende pakke fra england til grønlsnd, har jeg besluttet at, får en adresse i england, så kan mine pakker går videre til mig. Tusind tak for hjælpen?
Sean McNamara
10 July 2019
DHL Express Worldwide
SM
Great service. Quick and easy
Verified Customer
09 July 2019
DHL Express Worldwide
VC
The website is super easy to use, the process is seamless and the customer service is excellent. Forward2Me has definitely made it really easy to get my packages sent to Canada.
Stephen Abram
09 July 2019
DPD Air Classic
SA
Very excellent delivery service.
Delivery was to South Africa. It only took only a few days.
Arrival day was due on the Wednesday. Delivery was made on the Friday prior.
No problems through customs.
All was a very smooth process from Forward2me to my collection of the parcel.
Excellent and very affordable.
Delivery was to South Africa. It only took only a few days.
Arrival day was due on the Wednesday. Delivery was made on the Friday prior.
No problems through customs.
All was a very smooth process from Forward2me to my collection of the parcel.
Excellent and very affordable.
Verified Customer
09 July 2019
DPD Air Express
VC
Great customer services. Safe, professional service. Couldn’t ask for more
david broussard
09 July 2019
DHL Express Worldwide
DB
super fast shipping! will be continuing to use the service
Abdul
08 July 2019
DHL Express Worldwide
A
Overpriced unfortunately
HI Adbullah,Many thanks for taking the time to review our services however I'm sorry to hear that you feel the cost of our service is overpriced.I see that your parcel was very light however when shipping by air our couriers calculate the price of shipping on the amount of space the shipment takes up. This is called the volumetric weight. On this occasion the volumetric weight was higher than the actual weight therefore the price for shipping was based on the volume.The cost of shipping also includes the use of the address, the time involved with accepting, processing, storing and dispatching your goods including any export documents required. Full customer service support is provided throughout from the receipt of your parcel to delivery.I hope this helps explain how our costs are calculated, we do work very hard to obtain the best pricing possible for our customers and hope that you will continue to use our services going forward.If you have any further questions I would welcome them, please contact me directly at info@forward2me.com and I will be happy to assist you further.Kind Regards,Tracy.
Norihiko Matsui
08 July 2019
UPS Express Saver
NM
非常にスムーㇲで丁寧なオペレーションで安心です。
Bruno Romano
08 July 2019
UPS Express Saver
BR
Trustable, Fast and easy to work. The best forward service in the world
Verified Customer
07 July 2019
UPS Express Saver
VC
オススメの転送業者です。
Julio Lopez
06 July 2019
UPS Express Saver
JL
Very quick and easy, paid for my invoice and they shipped my order the following day. Received my product about 3 days later.
Verified Customer
05 July 2019
DPD Classic
VC
Extremely quick: the shipment has been forwarded the same day it was received.
Prices are fair, there is a good choice of couriers, there are no subscription or recurring fees.
What not to like?
Prices are fair, there is a good choice of couriers, there are no subscription or recurring fees.
What not to like?
Verified Customer
05 July 2019
DHL Express Worldwide
VC
I love how quick the service of Forward2me is :D Everything was self explanatory on the website. Thank you! my package also came in time and in perfect shape.
Verified Customer
05 July 2019
UPS Express Saver
VC
Quick shipping.
Verified Customer
04 July 2019
UPS Express Saver
VC
HIGHLY RECOMMENDED
Jan Westergaard
04 July 2019
DHL Economy Select
JW
I'm allover very satisfied. I didn't know this option until I saw a youtube video from another danish guy who used your service. It's not the last time I'll use you.
Helen Pringle
04 July 2019
DHL Express Worldwide
HP
Very efficient and professional service, fast shipping, no hassles.
Verified Customer
04 July 2019
TNT Economy Express
VC
Thanks all service very good and very fast
Verified Customer
04 July 2019
DHL Express Worldwide
VC
I was getting two cushions shipped to me in Australia from the UK and selected a parcel forwarding company without doing my research. Which was a mistake on my part as your company apparently only measures by volumetric weight. As such I received the price of 100 pounds or thereabouts (which equated to nearly $200 dollars AUD) for two $30 cushions. I would have thought there would have been an option to choose by what weight it was calculated, but there was not. Instead I had to have the cushions thrown out and only the covers sent to me to reduce the price. The customer service representative (Chris) acted as if my asking for ways to reduce the price was the most inconvenient thing in the world. Needless to say I will never be using Forward2me again.
Hi,Many thanks for taking the time to review our services however I'm sorry to hear that you were unaware that shipments especially by air are calculated on the volumetric weight of the package (the amount of space the shipment takes up) rather than the actual weight.We do provide this information on our website and I see Chris did explain this to you when you contacted us.I do understand that the cost for shipping the cushions was higher than the value of the goods and that it must have been very disappointing that we had to remove the actual cushions from the covers to make shipping cost effective for you.I do apologise if Chris came across unhelpful I'm sure that this wasn't his intention, he is a very experienced member of our team and usually goes above and beyond for customers. I know it can be very frustrating when things don't go quite right with shipping.We do work with our couriers on a regular basis to obtain the best pricing possible for our customers and feel we are competitive in our market. Shipping does not only include the transit costs, it includes the use of the address, the acceptance, processing and storage of your goods whilst they are with us and all the export documentation required for shipping. Since July 2018 the Australian Government have introduced a Goods and Service Tax for shipments being imported into Australia for goods under the value of $1000 AUD. Due to the volume of parcels we ship to Australia we are now have to be registered to collect this tax and therefore this has increased the cost of shipping to Australia for our customers.I do hope you will re-consider using our services again in the future, we have a pricing page on our website where the cost of shipping can be estimated before a customer goes ahead with a purchase and can ensure that shipping is cost effective for you. I have included a link https://www.forward2me.com/pricing/.Please don't hesitate to get in touch with me personally if you have any further questions regarding shipping to Australia, I will always be happy to help. If you mark your email for the attention of Tracy to info@forward2me.com the message will be allocated to my inbox.Thank you once again for your feedback, we never like to hear a customer is unhappy with our services as we pride ourselves on our customer service and hope we can rectify your faith in us going forward so you will use our services again.Many thanks,Kind Regards,Tracy.
Jason Dubov
04 July 2019
DHL Express Worldwide
JD
I have never tried a service like this before, and was blown away by how easy and convenient it is. In fact, I received my items from the U.K. faster than the items I ordered from the USA. Amazing!
Verified Customer
03 July 2019
UPS Express Saver
VC
the service is super reliable an efficiency !!!!
Verified Customer
03 July 2019
DHL Express Worldwide
VC
I've used forward2me and l am absoulotly amazed
My packege arrive to me in 4 day
My packege arrive to me in 4 day
Nabeel AbdulAzeem
03 July 2019
DHL Express Worldwide
NA
Fast service, Clear, simple flexible interface, follow up to delivery point, good awareness of staff, open to shipping object that other mail providers prohibits