Customer Reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Verified Customer
24 June 2021
DHL Economy Select
VC
Schneller Service und top verpackte Ware!!
Verified Customer
24 June 2021
UPS Standard Single
VC
Super schneller Versand und über jeden Schritt des Paketes war ich sehr gut informiert.
Anna Georghallides
23 June 2021
TNT Economy Express
AG
Quick, helpful and quality service from the minute they received my first parcel. Will be using them frequently in future.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Shipping is a little pricey but all in all a good service, fast processing, and fast delivery. Have used them multiple times and will continue to for reshipping services in the future.
Jennifer Comparato
23 June 2021
DHL Express Worldwide
JC
It worked just as described. Good communication, service at a fair price!
Claude
23 June 2021
DHL Express Worldwide
C
Service is good. Very reliable.
Would like if they csn reduce repack and shipping costs.
Would like if they csn reduce repack and shipping costs.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Very helpful. Outstanding customer service.
Verified Customer
23 June 2021
DHL Express Worldwide
VC
Efficient, rapid delivery
Stephen Dunne
23 June 2021
DHL Express Worldwide
SD
Fast & efficient!
Jean Pierre Lutumba Tumba
22 June 2021
DHL Express Worldwide
JPL
Reliable, Peace of mind for efficient service, Responsive Working Team. recommendable
Julia Huezo
22 June 2021
UPS Express Saver
JH
I have been recommending them. I’ve gotten a lot of questions re the product we had forwarded which brings forth the conversation of the forwarding service. It was an amazingly smooth experience.
Verified Customer
22 June 2021
DHL Express Worldwide
VC
I got my items very quickly and in excellent condition. I would definitely use the service again if needed!
Verified Customer
22 June 2021
DHL Express Worldwide
VC
Fast and easy.
Verified Customer
21 June 2021
DHL Express Worldwide
VC
Awesome fast shipping
Andre Hahn
20 June 2021
DHL Economy Select
AH
Sehr professioneller Kontakt und perfekte Verpackung. Spitzen Service. Immer wieder gerne.
Verified Customer
20 June 2021
DHL Express Worldwide
VC
the fastest service
Justin Hendrick
20 June 2021
DHL Express Worldwide
JH
Great service
Verified Customer
19 June 2021
FedEx International Economy
VC
Repacked the two items well. Both items arrived undamaged within the advised time frame.
Abby Fowler
19 June 2021
DHL Express Worldwide
AF
There was a bit of confusion on forward2me end with a technical error and getting my information mixed with someone else’s. But they corrected the error and shipped my package quickly. Will be using again.
Joseph DeSantis
19 June 2021
DHL Express Worldwide
JD
Amazing. Super easy. Super fast. Great first experience
Verified Customer
18 June 2021
DHL Express Worldwide
VC
Too expensive for the length of time taken to receive.
Jan vdP
18 June 2021
DHL Economy Select
JV
HAT SUPER FUNKTIONIERT SCHNELLER UND GUTER KONTAKT
Tommy Sørensen
18 June 2021
DHL Economy Select
TS
god service, rask behandling med fleksibilitet. her en følelse at frakten er litt dyr. ikke alle vill sende til norge så da er forword2me helt supert alternativ.
Verified Customer
18 June 2021
FedEx International Economy
VC
迅速・確実・丁寧なサービスで、安心して利用できました。今回は、再梱包も依頼しましたが、しっかりした梱包でした。
Christian Labrie
17 June 2021
DHL Express Worldwide
CL
Rapide, efficace et sans soucis.
Verified Customer
17 June 2021
UPS Express Saver
VC
1234556789
Hi,
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service we have offered, if you could contact our Customer Service email at info@forward2me.com confirming the issue we will be happy to assist you further?
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that you are unhappy with the service we have offered, if you could contact our Customer Service email at info@forward2me.com confirming the issue we will be happy to assist you further?
Kind regards,
Tracy.
Verified Customer
17 June 2021
UPS Standard Single
VC
Aa service. Quick, easy, hassle free
Maggie Barbier
17 June 2021
FedEx International Economy
MB
Since yesterday am sending several emails. No agent has attended to my email. I have a parcel at the warehouse
Hi,
Many thanks for your feedback.
I'm sorry to hear that you have not received our responses to your emails however I can see that our agent Hayley contacted you at 16.45 pm UK time yesterday however there has been no response to that email.
I see that you have emailed in over night and the agent will be in touch in the next couple of hours.
Please be assured that our aim is to respond to emails within 24 hours and I see that we have met these expectations.
I'm sorry if you have not received the responses as expected, maybe check your spam or junk on your email to ensure that our responses haven't fallen into these files.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry to hear that you have not received our responses to your emails however I can see that our agent Hayley contacted you at 16.45 pm UK time yesterday however there has been no response to that email.
I see that you have emailed in over night and the agent will be in touch in the next couple of hours.
Please be assured that our aim is to respond to emails within 24 hours and I see that we have met these expectations.
I'm sorry if you have not received the responses as expected, maybe check your spam or junk on your email to ensure that our responses haven't fallen into these files.
Kind regards,
Tracy.
Verified Customer
16 June 2021
DHL Express Worldwide
VC
forward2meが書いたインボイスに致命的な間違いがあり（webフォームに9個で￡647.61と登録したのに、9個で￡1942.83と申請された）、税関から余計な税金を徴収されました。 There was fatal mistakes in invoice you wrote. Therefore, I had to pay customs extra cost.
zaki alghamdi
16 June 2021
FedEx International Priority
ZA
very good serves
Verified Customer
16 June 2021
UPS Standard Single
VC
Everything was uncomplicated.
Verified Customer
16 June 2021
DHL Express Worldwide
VC
excellent service!
only 4 stars due to lack of shipping options,
While dhl provides more e-commerce international shipping options , there's only the express option on your site.
hope you will add more options in the near future.
only 4 stars due to lack of shipping options,
While dhl provides more e-commerce international shipping options , there's only the express option on your site.
hope you will add more options in the near future.
Hi,
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service and will certainly take on board your comments.
We are currently looking at a number of budget shipping options and hope to offer more courier options in the coming months.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service and will certainly take on board your comments.
We are currently looking at a number of budget shipping options and hope to offer more courier options in the coming months.
Kind regards,
Tracy.
Abdullah Alzhrani
16 June 2021
FedEx International Economy
AA
Well i wish i knew that you will distrbute my shipments into multi pices and i will have to contact FedEx sevreal times waiting them to ship it to me for 2 months.
Hi,
Many thanks for your feedback.
I'm really sorry to hear that your shipment has taken so long to be delivered by Fedex, this must have been very frustrating for you. Please be assured that we will look into this with fedex and will be in touch once we have a response from Fedex.
With regards to the shipping of your goods as a multi-piece shipment I can see that you did have contact with one of our Customer Service agents before you shipped the goods and she did advise you that the best option on this occasion was to ship as a multi-piece shipment. Please get in touch with our customer service team if you are ever unsure of the process when shipping and they will be happy to guide you further.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm really sorry to hear that your shipment has taken so long to be delivered by Fedex, this must have been very frustrating for you. Please be assured that we will look into this with fedex and will be in touch once we have a response from Fedex.
With regards to the shipping of your goods as a multi-piece shipment I can see that you did have contact with one of our Customer Service agents before you shipped the goods and she did advise you that the best option on this occasion was to ship as a multi-piece shipment. Please get in touch with our customer service team if you are ever unsure of the process when shipping and they will be happy to guide you further.
Kind regards,
Tracy.
Rohit Tripathi
16 June 2021
FedEx International Economy
RT
Highly satisfactory. And value for money.
Verified Customer
16 June 2021
FedEx International Priority
VC
in the future i hope your company can be ship goods oil or gases
Verified Customer
15 June 2021
UPS Express Saver
VC
excellent!
Verified Customer
15 June 2021
DHL Express Worldwide
VC
Absolutely trouble free. Easy to use website and fast onward delivery via DHL whom are able to handle local customs clearance efficiently was probably the highlight.
Verified Customer
15 June 2021
DHL Express Worldwide
VC
迅速で丁寧な対応でした。
大変満足しています。
また利用したいと思います。
大変満足しています。
また利用したいと思います。
serena curti
15 June 2021
UPS Express Saver
SC
No Royal Mail option available, couriers only, very expensive
Hi,
Many thanks for your feedback.
I'm sorry that we weren't able to offer your preferred option for shipping, due to covid restrictions many of the budget services aren't currently viable so they have been temporarily removed from our site.
Hopefully over the next few months restrictions will lessen worldwide and the budget services will become available again so we re-instate these type of services.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm sorry that we weren't able to offer your preferred option for shipping, due to covid restrictions many of the budget services aren't currently viable so they have been temporarily removed from our site.
Hopefully over the next few months restrictions will lessen worldwide and the budget services will become available again so we re-instate these type of services.
Kind regards,
Tracy.
Ron The Bear
15 June 2021
DHL Express Worldwide
RTB
Parcel got here very quickly, cannot fault the service itself. The cost on the other hand means forward2me is a last resort.
Hi,
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service forward2me offered however you have found the price for shipping costly.
I see that you shipped a single small item on this occasion, many of our customers look to make multiple purchases, take advantage of the 30 days free storage and opt for the combine and repack service to repack everything together to ensure that they obtain the maximum value for shipping.
I hope you will consider this option in the future and you decide to use our service again in the future.
Kind regards,
Tracy.
Many thanks for your feedback.
I'm pleased to hear that you are happy with the service forward2me offered however you have found the price for shipping costly.
I see that you shipped a single small item on this occasion, many of our customers look to make multiple purchases, take advantage of the 30 days free storage and opt for the combine and repack service to repack everything together to ensure that they obtain the maximum value for shipping.
I hope you will consider this option in the future and you decide to use our service again in the future.
Kind regards,
Tracy.
Waleed Basmair
14 June 2021
FedEx International Priority
WB
Its my first time using the UK address, generally it was good.
Pierre Theron
14 June 2021
TNT Economy Express
PT
Great shipping and Fast delivery
Great comunication
Great comunication
Kolbeinn Sigmundsson
14 June 2021
DHL Express Worldwide
KS
Quick and easy for me to just use the service. live in Iceland .
Verified Customer
14 June 2021
DHL Express Worldwide
VC
Quick, easy, and reliable! Very happy with the service and would recommend.
Greg Lamb
14 June 2021
DHL Express Worldwide
GL
The service is so easy to use. Good prices
Abrar Almojaweb
13 June 2021
FedEx International Priority
AA
Forward2Me has great customer service. They repackage shipments meticulously. They are really the best. Thank you for your hard work.
Mitul Mehta
13 June 2021
FedEx International Economy
MM
It was very efficient and would certainly recommend
Emily Nassetta
13 June 2021
DHL Express Worldwide
EN
I was so surprised at the convenience of this services. I was nervous to use a package forwarding service for an expensive parcel but Forward to me was extremely communicative throughout the process and my package arrived quicker than I ever expected.
Verified Customer
13 June 2021
DHL Express Worldwide
VC
It was very quick n smooth. Clara helped me a lot. Thank you guys
Verified Customer
13 June 2021
DHL Express Worldwide
VC
Fast shipping to the US, have to have a issue when using their service.