customer reviews

Nothing is more important than the trust between us and our customers.  Below you can find recent feedback from real people who have used our parcel forwarding service.  We made this page in order to be transparent about what our customers are saying.  We hope you find it useful!

Filters are defaulted to show Verified Reviews Only because we know these reviews are real.  You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.

forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it.  Every review is shown unedited and in full.

4.6 5

5
25.774308200051%
4
2.5133282559025%
3
1.028179741051%
2
0.66641279512567%
1
1.7517136329018%
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reviews of forward2me
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Unknown Country
Unknown Shipment Details
I'm satisfied with your speedy service.
forward2me
Thanks for your feedback - we're delighted that you were satisfied with our service and we hope to ship more parcels to you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
The service has been excellent !
forward2me
Thanks for taking the time to respond - we appreciate your feedback. Have a good day!<br/><br/>James
Unknown Country
Unknown Shipment Details
This was what I had been looking for. Seriuosly. Specially using the personal shopper service since some brands don't even let you pay with a overseas creditcard since the billing adress is not the same as the one on the card.
forward2me
Thanks for your kind comments and for taking the time to respond to us. Have a good day!<br/><br/>James
Unknown Country
Unknown Shipment Details
Extremely prompt service..they check emails immediately and dispatch goods straight away...I hope this level of service continues..
forward2me
Many thanks for taking the time to respond and for your kind comments. We look forward to shipping more parcels to you in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
Excellent service ! You make online shopping so much easier ! Keep it up :)
forward2me
Thanks for your kind comments. We're delighted you were happy with our service and we look forward to helping you again.<br/><br/>James
Unknown Country
Unknown Shipment Details
very happy with your service, will use again
forward2me
Thanks for taking the time to leave your feedback. We look forward to shipping more parcels to you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
Package received and processed by Forward2me in the UK on Friday, delivered to my house in Australia Monday afternoon - excellent!
forward2me
Thanks for taking the time to respond! We're glad to hear that your parcel reached you in good time and we look forward to shipping more parcels for you in the future. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
It works well and it is very affordable. It could improve even further if it allowed package merging to save costs. I am satisfied.
forward2me
Thanks for taking the time to leave your feedback - we appreciate it. We do offer a consolidation service, if you would like any more information then please get in touch.<br/><br/>James
Unknown Country
Unknown Shipment Details
I was nervous having my packages sent to an address in a country that I have never been to, but everything went so smoothly. I had a question before signing up and the response was quick and courteous. I was amazed by how fast I actually received my package. The rates were more than fair, and I will now enjoy shopping on all the UK sites that wouldn't have been available to me otherwise.
forward2me
Thanks for your feedback - it is very important to us. We're delighted you were happy with our service and we look forward to shipping more parcels to you in the future. Have a good weekend!<br/><br/>James
Unknown Country
Unknown Shipment Details
Thank you
forward2me
Thanks for taking the time to leave your feedback. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
N/a
forward2me
Thanks for the positive feedback. Have a good weekend.<br/><br/>James
Unknown Country
Unknown Shipment Details
Excellent business idea! Perfect English services ....
forward2me
Many thanks for your kind comments! We look forward to shipping more parcels to you in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
Service was exactly as described and virtually seamless. The thought that you have put into your service has been well worth it! As an individual in the transportation and warehousing industry, I am VERY HARD to satisfy. Forward2me will be my choice in forwarding services in the future for all shipments coming from the UK.
forward2me
Thanks for taking the time to leave your feedback. We are delighted you are satisfied with our service and we look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Your prices are a bit on the high side compared to your competitors!
forward2me
Many thanks for taking the time to respond. <br/>We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition. <br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We can also consolidate parcels for you which will help to reduce your shipping costs.<br/><br/>James
Unknown Country
Unknown Shipment Details
It is a good service but the costs for p&p are a bit high. It cost more for the post than for the item I bought. I was not aware of this..I will not be using this service anymore.
forward2me
Thanks for taking the time to leave your feedback - it is very important to us. <br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect. <br/>If you have a few purchases to make we can consolidate your items and ship them altogether which will reduce your shipping costs. Also, if you would like us to look into different shipping options for you then we will be happy to do so. We hope to help you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Very good I am very satisfied. Excellent service.
forward2me
Thanks for your feedback - it is very important to us. Have a good day!<br/><br/>James
Unknown Country
Unknown Shipment Details
So far, customer service has been excellent.
I will definitely continue using you
forward2me
Many thanks for your kind comments. We look forward to shipping more parcels to you in the near future!<br/><br/>James
Unknown Country
Unknown Shipment Details
The service is good, I am satisfaced, I think that can be moré complet, p.e.
Posibility of colect the ítem in seller address.
Aldo I think that the price of delivery is too much expensive.

Regards
forward2me
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
In my firsit service experiance i faced unexplaned delay from DHL as the shipment went through China!!!!!!!!!!!!!!!! i do not know whay?
Unknown Country
Unknown Shipment Details
Company aiming at finding solutions not problems. A rare treat nowadays...
forward2me
Thanks very much for your kind comments. We look forward to shipping more parcels to you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Friendly, efficient, reliable and no fuss/
forward2me
Many thanks for your feedback - it is very important to us!<br/><br/>James
Unknown Country
Unknown Shipment Details
i think the service was excellent and very prompt, however i doubt il use it again ax i found it a bit over prices!
i think its a very good concept and useful especially for Malta howver its a bit over priced, i rate the service as excellent thou!
forward2me
Thanks for your feedback. We do offer a consolidation service if you are purchasing a few items, this will help reduce shipping costs for you. <br/><br/>We can also look into different shipping options for you if you get in touch.<br/><br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
Everything ok :)
forward2me
Thanks for taking the time to leave your feedback. We're glad you satisfied with our service.<br/><br/>James
Unknown Country
Unknown Shipment Details
Service excellent but very expensive, in fact too expensive!
forward2me
Thanks for your feedback - we appreciate your views. Please get in touch if you would like us to look at other shipping options for you.<br/>Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
I wish there were more shipping options, economy, as well as courier for international shipments.
forward2me
Thanks for taking the time to leave your feedback. Please do not hesitate to get in touch if you would like us to look at different shipping options for you.<br/><br/>James
Unknown Country
Unknown Shipment Details
Fab service and communication, a bit expensive for single items but I'm aware that you are looking into the minimum weight postage issue.
forward2me
Thanks for your feedback - it is very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
It was so quick and informed me of the delivery very promptly, and inquired of my preferences! Definitely will use forward2me again and recommend it to friends!
forward2me
Thank you for taking the time to leave your positive comments. We look forward to shipping more parcels to you in the future!<br/><br/>James
Unknown Country
Unknown Shipment Details
They were very fast. It was great being able to track my package. Constant notification. However not so keen on them opening and inspecting my package.
forward2me
Many thanks for your feedback - we really appreciate it.<br/><br/>James
Unknown Country
Unknown Shipment Details
I think you should offer the cheapest method for sending items on unless the customer requests otherwise.
forward2me
Thanks for taking the time to leave your feedback - it is very important to us. <br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect. <br/>We look forward to shipping more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Item arrived quickly and packaged well. I was very happy with the service. The only downside being that I didn't receive a reply to my mail enquiring as to whether they sign on delivery for our items when they are delivered to their office (they do). Great service though, and would use forward2me again.
forward2me
Thank you for taking the time to leave your feedback - it's really important to us.<br/>We're really sorry that we missed your e-mail but just to confirm we will sign for any of your packages that arrive at your address and ensure they are secured in your account on arrival.<br/>Thanks again.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Price was close to the one they promissed beforehand. Goods were delivered on time and in perfect condition.
forward2me
Great to hear that you are happy with our services - thanks you for taking the time to leave feedback, its important to us.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
Recently I did need your service in packing and sending me clocks to my Malta Address and the service was fast and packed in a very professional way. Thanks.
forward2me
Thank you for your comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
the services was fast, and all items were recived in very good condtion. very well packed. thanks for the service hope to use it again in the future.
forward2me
Many thanks for your kind comments, your feedback is important to us.<br/>We look forward to processing future packages for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
easy to use

definitely would use again
forward2me
Thanks - we look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
Awesome service, would love cheaper p&p rate.
forward2me
Thanks! Contact us through the website and we're more than happy to look at other options for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
Excellent service every time in comunication, delivery, shopping,...everything!
forward2me
Many thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
I have my goods delivered as requested. I am happy with the service!
forward2me
Many thanks for taking the time to leave your feedback.<br/>We look forward to shipping future parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
I am quite an old customer and have shipped many an item through your service
Whilst I am sure that the Web based system that you have now created obviously works efficiently from your end, it feels a bit like you've lost that "personal touch"
For example, it would appear that the only shipping service that you offer now is Courier service.
Sometimes I just buy something small like a wireless mouse and a small Royal Mail package [& price} would suit me better
Steve Cachia
forward2me
Thank you for your comments - your feedback is important to us.<br/>The web based functionality which is developing over time is aimed at making things more efficient and easier for you our customers.<br/>We still offer the personal service through e-mail and are more than happy to accommodate any special requests for shipments/service etc.<br/>Please contact us through the website for your next shipment and we'll ensure that a note is applied to your account.<br/>Hope this all helps and we hope you will continue to use our services.<br/>Kind Regards,<br/><br/>Janet.
It appears that the personal e-mail service is still available and I must say that this has always been superb !!<br/>I thoroughly recommend this service. I am a frequent user and if you have the fortune of dealing with Mr Janet Grundy then all the more rest assured that you will get an efficient and personalised service.
forward2me
Thank you :0)<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
Fast and clearly communications. Very kind employees. Fast shipping. Shipping rates should be cheaper (or you can add Royal Air Mail International Signed for service) but I'm a very satisfied forward2me customer. Last month your employees solved successfully a problem about a shipping (from seller to forward2me storage). In the future do you think you add concierge service to buy directly from strores (like Tesco Extra Stores)?
forward2me
Thank you for your kind comments.<br/>We do provide the personal shopper service through e-mail at the moment but will be going live with this service on the website in the next month.<br/>Please contact us through the 'contact us' tab on the website<br/>and we'll be able to process this for you.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
The consignment arrived in Cyprus quickly and appears to be undamaged. I have not yet had the opportunity to connect the water heater to confirm that it is in working order, but all indications are that it is in good oredr.
forward2me
Great to hear that you've received your package and are happy with our services.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
Please use this I would like to express my heartfelt gratitude and appreciation for the outstanding service you have provided me in these past weeks, and especially for helping me make father’s day such a special one. You have exceeded all my expectations for efficiency, customer care and courtesy. Really keep it up!!! It is great to find a company that cares, and does the right thing. I promise you that you will have my business for a long time to come.
forward2me
Many thanks for your kind comments - we will pass these on to our dedicated team.<br/>We're really pleased that your father was pleased with his gift and we look forward to assisting you in the future.<br/>Have a great weekend.<br/>Kind Regards,<br/><br/>Janet.
Unknown Country
Unknown Shipment Details
Good - no faults at all!
forward2me
Thanks for taking the time to leave your kind comments.<br/><br/>We look forward to shipping future parcels to you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
No problems. Vey efficient service. Your Site was picked over others within the UK due to the use of a security certificate. This gave an increased level of confidence that your Site was legitimate.

Thanks,

Paul.
forward2me
Many thanks for your comments and we are glad to hear that you are happy with our service.<br/><br/>We look forward to receiving and shipping future parcels for you.<br/><br/>Enjoy your weekend.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Easy-to-use service, very fast shipping. :-)
forward2me
We're pleased to hear that you are happy with our service and thank you for taking the time to let us know.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Our cooperation is excellent
I wish to remain like this
Everybody does the best for the client
Thank you
forward2me
Many thanks for taking the time to leave your kind comments, we really appreciate it.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
excellent service
forward2me
Many thanks for your positive feedback. We look forward to shipping future parcels to you.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Everything OK and really quick.
forward2me
Thanks for your kind comments - we really appreciate you taking the time to let us know what you think.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Perfect! Fast and easy!
forward2me
Many thanks for taking the time to leave your feedback - we really appreciate our customers comments.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Amazing legitimate service, prompt turnaround and responses to emails. Overcomes annoying hurdles in shipping from UK to Australia in online stores. And also saved me a packet of cash.
forward2me
Many thanks for your feedback - we are really pleased that you are happy with our services.<br/>We look forward to shipping future parcels for you.<br/><br/>Michelle.
Unknown Country
Unknown Shipment Details
Seriously impressed with the speed of service, and how easy it was to use. Love the option to use courier with tracking - worked well.
forward2me
Thanks for taking the time to leave your feedback - it's very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>Michelle.
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