customer reviews
Nothing is more important than the trust between us and our customers. Below you can find recent feedback from real people who have used our parcel forwarding service. We made this page in order to be transparent about what our customers are saying. We hope you find it useful!
Filters are defaulted to show Verified Reviews Only because we know these reviews are real. You can change filters to look at All Reviews but we can not be certain all these reviews are from real customers.
forward2me has no control over the feedback on this page unless it is abusive or defamatory - in which case the review platform typically removes it. Every review is shown unedited and in full.
Unverified Customer
08 August 2012
Unknown Shipment Details
We're really sorry that you felt you needed to give us negative feedback. We can offer alternative shipping options if you get in touch with us. We will be going live with these on the website soon but as a relatively new company we haven't quite got there yet. Please get in touch via the website and we can let you know the options that we have. <br/>Please be assured that we want to provide the best, most cost effective service for you.<br/>We look forward to hearing from you.<br/>Kind regards,<br/><br/>James
Unverified Customer
08 August 2012
Unknown Shipment Details
This service was fabulous - fast and efficient. Thank you.
Thanks for your feedback - we're delighted you were happy with our service and we look forward to processing more parcels for you.<br/><br/>James
Unverified Customer
08 August 2012
Unknown Shipment Details
great communication and fast shipping
Thanks for taking the time to come back to us. Have a good day.<br/><br/>James
Unverified Customer
07 August 2012
Unknown Shipment Details
Thank you.
Thanks for taking the time to respond - we appreciate your feedback.<br/><br/>James
Unverified Customer
07 August 2012
Unknown Shipment Details
Excellent Service
Will Definitely Use It Again!
Will Definitely Use It Again!
Thanks for taking the time to respond to us and leave your kind comments. We're pleased you were happy with our service and look forward to shipping more parcels for you in the future.<br/><br/>James
Unverified Customer
06 August 2012
Unknown Shipment Details
Great service..1st parcel arrived missing an item but it could not be proved who was at fault,the supplier or F2me. Second parcel was 100% and arrived speedily. Overall a great service!
Thanks for your feedback - we really appreciate it. We're very pleased you were happy with our service and we look forward to helping you again in the future.<br/><br/>James
Unverified Customer
06 August 2012
Unknown Shipment Details
I found the service Excellent, very helpful and I would recommend to others. I just find the service a little expensive because the way you calculate the weight and size. Other then that Perfect.
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
04 August 2012
Unknown Shipment Details
Excellent and very quick service. Flexible and understanding personel. My warmest recommendation for this company !
Many thanks for your kind words and for taking the time to respond.<br/>Kind Regards,<br/><br/>James
Unverified Customer
03 August 2012
Unknown Shipment Details
Fast and perfect service. Very kind people!
Thanks for taking the time to leave your kind comments. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unverified Customer
03 August 2012
Unknown Shipment Details
Excellent communication even at 9pm. My order from UK was dispatched same day and delivered to Cyprus over the weekend
Thanks for your feedback, we're delighted you were happy with our service and we hope to help you again in the future.<br/><br/>James
Unverified Customer
03 August 2012
Unknown Shipment Details
So far have only used this service once but first time was excellent
thank you
thank you
Many thanks for taking the time to respond. We're glad you were happy with out services and we look forward to receiving more parcels for you in the future.<br/><br/>James
Unverified Customer
03 August 2012
Unknown Shipment Details
Good communication
Easy-to-use website
Straightforward process
A little more expensive (but not excessively so) when compared with shipping from USA using same carrier
Easy-to-use website
Straightforward process
A little more expensive (but not excessively so) when compared with shipping from USA using same carrier
Thanks for taking the time to respond - your feedback is very important to us. We look forward to shipping more parcels to you in the future.<br/><br/>James
Unverified Customer
02 August 2012
Unknown Shipment Details
Superb service as always. Forward2me is the best invention ever. Now if you could add a 'buy it for me' option as well that would be great.....
Thanks for taking the time to respond - your views are important to us. We do provide a personal shopper service through e-mail at the moment but this service will be going live on the website in the next month.<br/>Any questions please don't hesitate to get in touch.<br/><br/>James
Unverified Customer
01 August 2012
Unknown Shipment Details
excellent service as always!!!!!
Thank you - we're really happy that your pleased.<br/>Kind Regards,<br/><br/>James
Unverified Customer
01 August 2012
Unknown Shipment Details
I rate them excellent because of several things:
1. Incredibly fast written answers (and to the point) to mailed questions.
2. My package was inspected and mailed in a good secured bag.
3. The status-updates and tracking information were accurate.
4. Shipped after they received my payment on forwarding, same day!
Their prices are okay for me, because I value speed and service.
1. Incredibly fast written answers (and to the point) to mailed questions.
2. My package was inspected and mailed in a good secured bag.
3. The status-updates and tracking information were accurate.
4. Shipped after they received my payment on forwarding, same day!
Their prices are okay for me, because I value speed and service.
Many thanks for taking the time to leave your views - your feedback is important to us. <br/>We're really pleased that your happy with our services and that you like what we do and how we do it - we'll pass on your kind comments to our dedicated team.<br/>We look forward to taking care of your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
Unverified Customer
01 August 2012
Unknown Shipment Details
Very pleased with the service & promptness, I also liked that I could track my delivery evert step of the way.
Your feedback means a lot to us - thanks! We're delighted you were satisfied with our service and we look forward to helping you again in the future.<br/><br/>James
Unverified Customer
30 July 2012
Unknown Shipment Details
Very easy to understand, fast delivery.
Thanks for taking the time to respond to us. We look forward to shipping to you again in the future.<br/><br/>James
Unverified Customer
30 July 2012
Unknown Shipment Details
Wow, was that ever fast!!! Amazing service, thank you
Thanks for your kind comments - we really appreciate it! We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
29 July 2012
Unknown Shipment Details
The time it took you to get the product sent, was very short, no problem, perfect.
Many thanks for taking the time to leave your feedback. We look forward to shipping to you again in the future!<br/><br/>James
Unverified Customer
29 July 2012
Unknown Shipment Details
Excellent fast shipping service to Australia, was able to track package to Australia, would use again for buying in the UK. A+++++!
Thanks for your feedback and your kind comments. We look forward to shipping to you again in the future.<br/><br/>James
Unverified Customer
29 July 2012
Unknown Shipment Details
It took a while before my expat friends convinced me this was a good service, and now that I finally subscribed to it, I wish I had done it earlier.
Thanks for your feedback - we're glad you decided to sign up and you were happy with our service. We look forward to helping you again in the future.<br/><br/>James
Unverified Customer
26 July 2012
Unknown Shipment Details
Great communication...very fast and affordable shipping...
Thank you.
Thank you.
Thanks for taking the time to respond - we're very pleased you were happy with our service.<br/>Kind Regards,<br/><br/>James
Unverified Customer
26 July 2012
Unknown Shipment Details
Service is good, when ever I sent an email I recieved a reply on time.
I found the service to be expensive compared to others couriers who offer the same service.
I found the service to be expensive compared to others couriers who offer the same service.
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
26 July 2012
Unknown Shipment Details
Great service! Inexpensive and fast! Thanks!
Thanks for your kind comments - it means a lot to us. We look forward to shipping to you again in the future. Have a good day.<br/><br/>James
Unverified Customer
25 July 2012
Unknown Shipment Details
Thanks for consolidating the deliveries. Saved me $$$$!
Thanks for your feedback - it is very important to us. We look forward to shipping more parcels for you in the future.<br/><br/>James
Unverified Customer
25 July 2012
Unknown Shipment Details
Brilliant. I was really impressed with how quickly I got my package. I hope I won't need any more parts from the UK, but I will definitely use this site again if I do.
Thanks for your kind comments - we're glad you were satisfied with our service. Have a good day.<br/><br/>James
Unverified Customer
25 July 2012
Unknown Shipment Details
My item was shipped very quickly, and was packed carefully.
Thanks for taking the time to respond - we appreciate your feedback. We look forward to shipping more parcels for you in the future.<br/><br/>James
Unverified Customer
24 July 2012
Unknown Shipment Details
Perfect, as usual :-)
Thanks for your kind comments - we appreciate your feedback.<br/><br/>James
Unverified Customer
24 July 2012
Unknown Shipment Details
I used forward2me to ship a pair of shoes from a uk online order site to Auckland, New Zealand. Prior to joining forward to me I had browsed other mail forwarding sites and was reasonably aware of the pros & cons of each and approx prices.
My experience with forward to me pretty much reflected what I had read beforehand from other users. In a nutshell, fast, reliable but expensive.
I was able to track the status of my package, initially with the f2me depot and then through DNL. Basically, I would say forward to me "is what it is". If you want something from overseas that is not available locally and you're prepared to pay quite a bit more to get it then f2me is a good service. I would think that the current model would make the most sense if you were forwarding small, light but high value items. For lower value items the cost is prohibitive.
My experience with forward to me pretty much reflected what I had read beforehand from other users. In a nutshell, fast, reliable but expensive.
I was able to track the status of my package, initially with the f2me depot and then through DNL. Basically, I would say forward to me "is what it is". If you want something from overseas that is not available locally and you're prepared to pay quite a bit more to get it then f2me is a good service. I would think that the current model would make the most sense if you were forwarding small, light but high value items. For lower value items the cost is prohibitive.
Many thanks for taking the time to leave your feedback, it is very important to us.<br/>We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
23 July 2012
Unknown Shipment Details
Great service, although I thought there was going to be a question over weight of the package. Actual weight was 7kgs, but your dispatch note said 9kgs. As it was I understand I was charged for 7kgs, so all is well.
Many thanks for your feedback. <br/>Please don't hesitate to contact us if you have any queries/uncertainties about any of your shipments in the future. Errors do sometimes occur but the important thing is that when this happens, we do want to put it right for you.<br/>Hope to see your parcels again very soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
23 July 2012
Unknown Shipment Details
Forward2me is great!! It was just what I needed and it works fine! Thanks
We're really pleased that you're happy with what we do - thanks for your great feedback.<br/>We look forward to working with you again soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
22 July 2012
Unknown Shipment Details
I received the shipment very quickly .. I want to say thank you so much forward2me team for your professional service !! Everything was smooth and efficient !!
I really lookforward to deal with you again..
Keep up good work :)
I really lookforward to deal with you again..
Keep up good work :)
Thanks for your great feedback - it's really important to us to hear that you're really pleased with our services.<br/>We look forward to processing your parcels again very soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
22 July 2012
Unknown Shipment Details
Very positive experience, I got my keyboard right at my door, at low price and swift!
Many thanks for your kind feedback -it's really important to us.<br/>We look forward to working with you again very soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
Nothing BUT Brilliant Service!!!
Highly Recommended!!!
The Service is OUTSTANDING, and the Communication Superb.
Highly Recommended!!!
The Service is OUTSTANDING, and the Communication Superb.
Many thanks for your very kind feedback - it's important to us.<br/>We are really pleased that you're happy with our services and we look forward to processing many more parcels for you.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
very good communication
Thanks for your feedback - much appreciated.<br/>Have a good day.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
Excellent communication and service
Rapid dispatch of items via DHL
Rapid dispatch of items via DHL
Many thanks for leaving your feedback- we're really pleased that your happy with our services and we look forward to looking after more of your parcels very soon.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
Thank you very much. The package arrived quickly and in perfect condition. I only wish the postage fees were a little lower.
Thanks for your feedback - we do offer a consolidation service which will be going live on the website very soon. This enables you to do lots of shopping and then we put them all together for you and ship as one. This saves you lots on shipping costs. Please get in touch through the website if you would like to use this service.<br/>Kind Regards,<br/><br/>James
Unverified Customer
20 July 2012
Unknown Shipment Details
Quick delivery and reasonably priced.
Thanks for your kind feedback - its important to know that you're happy with our services.<br/>We look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James
Unverified Customer
19 July 2012
Unknown Shipment Details
Excellent service as always
Keep like that
Thanks a lot
Keep like that
Thanks a lot
Many thanks for taking the time to respond - your feedback is important to us.<br/>We look forward to working with you in the future.<br/>Kind Regards,<br/><br/>James
Unverified Customer
19 July 2012
Unknown Shipment Details
Amazing service, got my order fast and safe, would definetly use forward2me again.
Thank you - we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
Unverified Customer
19 July 2012
Unknown Shipment Details
I love love this service. :) Forward shipping to the US was super simple and fast. Thank you forward2me, I will definitely use your service in the future.
Many thanks for your feedback - it's important to us.<br/>We look forward to looking after your parcels in the future.<br/><br/>Kind Regards,<br/><br/>James
Unverified Customer
19 July 2012
Unknown Shipment Details
Fantastic service, received my package in less than a week without a hitch.
Many thanks for your kind comments - your feedback means a lot.<br/>We look forward to processing more parcels for you.<br/><br/>Kind Regards,<br/><br/>James
Unverified Customer
18 July 2012
Unknown Shipment Details
Perfect service!
Thanks for your kind comments - your feedback is important to us.<br/>Kind Regards,<br/><br/>James
Unverified Customer
18 July 2012
Unknown Shipment Details
I thank forward2me for giving me access to buy items that cannot be sent to my country. Besides the service is excellent and it is worth the money. Thanks.
Many thanks for taking the time to respond to us - we really appreciate your feedback.<br/>We're really pleased that you're happy with our services and we look forward to processing more parcels for you.<br/>Kind Regards,<br/><br/>James
Unverified Customer
18 July 2012
Unknown Shipment Details
Packing and shipping was very fast, but pricing is a little expensive. Overall, a great service.
Thanks for your feedback - it is very important to us. We do offer a consolidation service which helps to reduce your shipping costs. If you would like any more information please don't hesitate to get in touch.<br/><br/>James
Unverified Customer
18 July 2012
Unknown Shipment Details
Service was fast & efficient
Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
Prices are quite high though, was going to ship a lamp via yourselves & entered dimensions in calculator - came out at £200 on calculator. Ended up paying £80 through the supplier to ship it.
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
18 July 2012
Unknown Shipment Details
Prompt shipping but a bit costly.
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We look forward to shipping more parcels for you. <br/>Kind Regards,<br/><br/>James
Unverified Customer
17 July 2012
Unknown Shipment Details
Quite rapide but expensive
Many thanks for taking the time to leave your feedback. We use DHL premium door to door tracked service as default but if you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.<br/>We look forward to shipping more parcels for you.<br/>Kind Regards,<br/><br/>Janet.
Unverified Customer
17 July 2012
Unknown Shipment Details
excellent and fast service.really helpful representatives!
Thanks for your feedback. We're delighted you were happy with our service.<br/><br/>James
Unverified Customer
17 July 2012
Unknown Shipment Details
Forward2me are the very best. They are loyal to their clients and do their work me meticulously. They are sincere and trusthworthy and sometimes they do miracles, so as to say. I respect them very much and for me they are my truth friends.Keep it up . Congratulations.
Thanks very much for your kind comments - your views mean a lot to us. We hope to ship more parcels to you in the future!<br/>Kind Regards,<br/><br/>James
The prices for shipping are way to high compared other forwarders.