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customer reviews

Thank you for visiting our reviews page! Here you can find the feedback of people like you about our parcel forwarding service. 

This page was made just for you because we do believe there’s nothing more important than the trust between us and our customers. We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
29.425625920471%
4
3.2842415316642%
3
1.4948453608247%
2
0.92047128129602%
1
1.6936671575847%
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CB
Great - super efficient on - line service. Superb personal interaction for additional questions. have used the service loads of times - wonderful to know I can get just what I want and I have great confidence in delivery processes and timelines!
forward2me
We really appreciate you taking the time to feed back to us, thanks for your kind comments.<br/><br/>James
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RM
Greate service!
forward2me
Thanks for taking the time to respond - we appreciate your feedback. Have a good weekend!<br/><br/>James
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CJ
Good new service for people whom use buying on line like ebay. I have been used 3-4 times and I think they need to provide combining items and better packaging. Make it compact, light, and keep benefit for clients, that will make them success.
forward2me
We do offer a consolidation service, if you order a few items we can send them in one shipment for you which will work out cheaper than forwarding them to you in a number shipments. If you would like anymore information please get in touch. Thank you for your feedback.<br/><br/>James
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RF
the fact that you don't post directly to malta is a disadvantage since I had to pay other companies to send your products to my country
RF
sorry for my previous comment as I though I was answering a different company
forward2me
Thanks for your comments - I think we may be the company that sent the products to you on behalf of the retailer as they didn't ship to your Country, <br/>Hope this is the case and that you were happy with our services.<br/>Kind Regards,<br/><br/>James
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RI
The transport cost should take into account the nature of the material,eg.studying materials,second hand materials etc.
forward2me
Many thanks for your comments - please don't hesitate to contact us from the website if you have any special requests for your future shipments.<br/>See us on Facebook to 'Like' our picture to have the chance of winning a kindle.<br/>Thanks,<br/><br/>Janet.
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OM
Fabulous and very personal service always
forward2me
Thanks you for your kind comments and for taking the time to feed back to us.<br/>Kind Regards,<br/><br/>Janet.
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CA
Perfect customer service. Quick shipping
forward2me
Many thanks for your kind comments - don't forget to 'Like' our picture on Facebook to have a chance at winning a kindle in our May Madness.<br/>Kind Regards,<br/><br/>Janet.
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GG
The service itself is excellent but it is often ridiculously expensive wiping out any savings made on buying in the UK. I would recommend the company though as they are very cortiuos and efficient. The price does put me off buying in UK
forward2me
Thanks for taking the time to feed back to us.<br/>We offer a premium, door to door, tracked service with very fast transit times.<br/>We can also consolidate packages for you over a period of time to make shipping more cost effective.<br/>We are more than happy to provide a cost comparison if you have another company in mind that can provide the same level of service.<br/>We value your comments and hope we can persuade you to come back to us.<br/>Kind Regards,<br/><br/>Janet.
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DN
The shipment was received within a week and in good condition. No complaints!
forward2me
Many thanks for taking the time to feed back to us - your views are important to us.<br/>Don't forget to 'Like' our picture on Facebook to have the chance of winning a kindle.<br/>Kind Regards,<br/><br/>Janet.
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AH
Very easy, no hassles.
forward2me
Thanks for taking the time to respond - have a great weekend.<br/><br/>Janet
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JT
ACCURATE , PRECISE & IN TIME DELIVERY OF GOODS...I WISH YOU'LL CONTINUE THAT WAY !!!
forward2me
Many thanks for your feedback - it's important to us.<br/>Have a great weekend.<br/><br/>Janet
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AW
Very satisfied with the delivery service. Friendly and efficient staff are always very helpful in dealing with enquiries. I would recommend this company to anyone who is looking for a forwarding service.
forward2me
Many thanks for taking the time to respond. Hope all is well in Cyprus and we look forward to speaking again soon. In the meantime don't forget to 'like' our picture on Facebook to have a chance in the 'May Madness' draw for a kindle.<br/>Kind Regards,<br/><br/>Janet.
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LK
SERVICE GOOD BUT WEBSITE HARD TO UNDERSTAND AND NOT VERY USER
FRIENDLY - WOULD LIKE COMMERCIAL INVOICE TOGETHER WITH COPY
OF AIRWAYBILL WHEN REQUESTING SHIPPING. ALSO AN INBOX AND OUTBOX WOULD ENABLE US TO SEE WHAT HAS ARRIVED AND WHAT HAS BEEN SHIPPED - LOOK AT MYUS.COM WEBSITE. SHIPPING EXPENSIVE.
WOULD BE GOOD TO HAVE GOODS SHIPPED WITH PREPAID DUTIES AND
TAXES WHICH DOESN'T GET WAYLAID AT CUSTOMS AND ARRIVES AT
CUSTOMER MORE SPEEDILY.
forward2me
Thanks for your comments.I think one of my team spoke to you on the phone today regarding your latest shipment - it was shipped this afternoon. I will personally have a look at your requests on Tuesday when I'm back in the office (Public Holiday in the UK on Monday)and come back to you.<br/>We will soon have new functionality on the website so that you can log into your account and choose the items that you want to ship but you can see a certain level of information on your account already.<br/>Hope this all helps and I will be back in touch on Tuesday.<br/><br/>Janet.
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DW
Great service, but a bit expensive. Would be wonderful if the premiums were a Lilly's more competitive.
forward2me
Thanks for your feedback - really appreciated.<br/>We're offering a premium door to door tracked service to maintain the standards that our customers expect.<br/>If you have a few purchases to make we can consolidate your items and ship them altogether which reduces your shipping costs. If you would like to do this please contact us through the website.<br/>Hope this all helps.<br/><br/>Janet.
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PK
treated as we were conducting illegal activities ( all we were doing is buying electrical parts in uk and exporting them to us) so we just found another company in UK to do business with which provides better services at better pricing..
forward2me
Many thanks for taking the time to respond.<br/>We're really sorry that you are unhappy with our services but it was not our intention to make you feel this way.<br/>When we received the computer parts we needed to obtain clarification on their function We genuinely didn't know what they were and what was their intended use, so we needed to ask for the information before we could proceed with the shipping of the items.<br/>Once we received this from you we acted as quickly as possible to process this through our couriers and forward them onto you.<br/>We take our responsibilities very seriously and didn't want to ship something that we weren't sure about.<br/>Sincere apologies once again.<br/>Kind Regards,<br/><br/>Janet
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TG
I am very pleaced with your service. Your are very helpful when needed and your product is very good.
forward2me
Thank you for your kind comments - we really appreciate your feedback.<br/>Have a great weekend.<br/><br/>Janet.
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SL
Excellent service and Quick forwarding of mail/packages. Only downside is the price, but I guess with the speed and quality of service I shouldn't complain.
forward2me
Thank you for your feedback - we appreciate you taking the time to tell us how you feel.<br/>We are offering a premium, door to door, tracked service with fast transit times to maintain the quality service our customers,like yourself expect.<br/><br/>Janet.
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JL
Ok service
forward2me
Thank you for your feedback - have a great weekend.
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SG
Great company. Highest integrity. I had no problems and was very satisfied.
forward2me
Many thanks for your feedback. Don't forget to 'like' our picture on Face book to have the chance of winning a kindle in our May Madness Promotion.<br/><br/>Janet.
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MP
Worked fine. I was a little apprehensive at first. Item was shipped promptly.
forward2me
We're really pleased that your happy with our services and have gained<br/>some confidence in us through giving us a try. Look forward to shipping more packages for you.<br/><br/>Michelle
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FS
the price of the posting to Cyprus.
forward2me
Many thanks for taking the time to respond. <br/>We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition.<br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch. <br/>We can also consolidate parcels for you which will help with shipping costs.<br/><br/>Michelle
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JB
Great service. Looking to use them in the future.
forward2me
Many thanks for taking the time to respond.<br/>We look forward to receiving more packages for you.<br/>Kind Regards,<br/><br/>Michelle
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RW
I'm very happy I found this site! It allows me to buy a lot of things that can't be shipped to my country and the shipping methods offered are always the best possible! I can see myself buying tons of things in the near future using their services...
forward2me
Thank you for your feedback.<br/>Please let us know if we can be of any assistance at any stage.<br/>Kind Regards,<br/><br/>Michelle
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HH
Good service, I'm happy with it.
forward2me
Thanks for your feedback, have a great weekend.<br/><br/>Michelle
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AB
Very fast service and it came direct to me without any problems. The service is a bit expensive, but if there's no other way to get the items, then you certainly get what you pay for!
forward2me
Many thanks for your comments.<br/>If it helps, we can consolidate your parcels, that always helps with your shipping costs.<br/><br/>Michelle
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MD
Happy with the service but your service is over priced! As such, I has started using another UK forwarding service.
forward2me
Thanks for the feedback. We do provide a premium service that is tracked, contains basic insurance and has short delivery times. If you have found a company that is providing an equivalent level of service - i.e. they're not just throwing the package in the post in the same condition as they receive it (we repackage items appropriately and complete the export paperwork comprehensively) then we would be happy to price match - please just get in touch.<br/><br/>In situations where the best possible price is needed but for the same level of service we recommend consolidating a few items into the same shipment and sending them together - this always works out cheaper.
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RH
Very quick, thanks. I'm happy :-)
forward2me
Thanks for your feedback - have a great weekend.<br/>Kind Regards,<br/><br/>Michelle
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JG
I am extremely pleased with the service I have received from forward2me. They have always been extremely friendly and helpful in all correspondance and I have always received my parcels very swiftly indicating a quick turnaround time at their depot. Many thanks.
forward2me
We're really pleased that your happy with our services - we'll pass your kind comments onto the team.<br/>Kind Regards,<br/><br/>Michelle
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JM
Thumbs Up. Many thanks. Would recommend to friends.
forward2me
Thank you - much appreciated.<br/>Don't forget to like our photo on Facebook to have the chance of winning a kindle through the month of May.<br/>Kind Regards,<br/><br/>Michelle
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CN
JUST EXCELLENT!!!!!
CN
EXCELLENT
forward2me
Thank you - have a great weekend.<br/><br/>Michelle
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ZB
The service was really fast and I didn't have any problems with it. I'd recommend it to anyone without any hesitation.
forward2me
Many thanks - much appreciated.<br/>Don't forget to 'like' our photo on Facebook to have the chance of winning a Kindle through the month of May.<br/>Have a great weekend.<br/><br/>Michelle
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SN
Expensive shipping costs.
forward2me
Thanks for your comments - we provide a premium, door to door, tracked service. <br/>We are more than happy to do a price match if you have some one in mind that can provide the same level of service.<br/>We can also consolidate packages which helps with your shipping costs.<br/>Kind Regards,<br/><br/>Janet.
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KD
The staff is always willing to help and find the best way to ship parcels so that they reach you safely, inexpensiveley and fast!!!! The services for purchasing on behalf of the client are a bit expensive but everything else is perfect. Very polite people!!! Always helpful!
KD
excellent services. The address sometimes is not allowed for purchases i.e. from next.co.uk Something must be done so that customers can use it easily for every store .
forward2me
Many thanks for your feedback and kind comments.<br/><br/>Don't forget to 'like' our photo on Facebook to have the chance of winning a Kindle through the month of May.<br/><br/>Have a nice weekend<br/><br/>Michelle
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JC
although I had some problems with my purchase from Amazon due to their system with the address, the support was very good.
forward2me
Thank you for your feedback - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle during the month of May.<br/>Kind Regards,<br/><br/>Janet
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KO
My article arrived in great order and it was easy to use. I would definitely use them again for services to Australia from England.
forward2me
Thank you for your feedback its very much appreciated - we look forward to receiving future parcels for you. <br/>Have a great weekend.<br/><br/>Michelle
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AB
fuss free, trouble free transaction with zero additional interaction/queries required - this is how it should be - where the service provided is good enough to be "invisible".
forward2me
Thank you for your kind comments. Don't forget to 'like' our photo on Facebook to have the chance of winning a kindle throughout the month of May.<br/>Have a great weekend.<br/><br/>Michelle
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PM
Really pleased with the service and prices. Very friendly and helpful staff. Such a pleasure to deal with. Thanks for your service, your'e the best!
forward2me
Thank you for your kind comments - don't forget to 'like' our picture on Facebook to have the chance of winning a kindle in our May Madness draw.<br/>Thanks,<br/><br/>Janet
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KF
always prompt, helpful and most of all friendly!I keep going back again and again...
forward2me
Thank you for taking the time to respond - your feedback is important to us. Have a good day.<br/><br/>Janet
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EC
Would def use it again! At first I was very worried but when I received the items they were packed very carefully and they arrived very quickly! the charge was normal and I recommend it to everyone!
forward2me
We're very pleased that you gained confidence in us and are happy with our service. Thanks for your feedback.<br/><br/>James
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MAM
it is abit expensive but service is good. You will be receiving another parcel for me from JMLDirect. Hope to hear from you soon
forward2me
We offer a tracked, premium door to door service, with standard insurance as our main service. We also re-pack your parcels to reduce your shipping costs where required and add extra packing to ensure your package reaches you in the best condition.<br/>If you have managed to find a company who can offer the same level of service then we are more than happy to provide a price match - please get in touch.<br/>Thank you for your feedback.<br/><br/>James
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KH
Best service ever!!! ;-) ;-D
forward2me
Thank you for your kind comments - we look forward to receiving future parcels for you.<br/><br/>James
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PM
very fast and useful, but also expensive
forward2me
Thank you for your comments. We are offering a premium, door to door, tracked service with fast transit times to maintain the quality service our customers, like yourself expect.<br/><br/>James
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MV
I do not use this service very often, however when I do I am always impressed!!

Items have always been delivered the following day.

Simply an impeccable service!

Highly Reliable and Highly Recommendable
forward2me
Thanks for your feedback, it is very important to us. We look forward to receieving further parcels for you in the future.<br/><br/>James
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DKS
Great, fast, simple
forward2me
Thanks for taking the time to feed back to us, we appreciate your kind comments.<br/><br/>James
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MF
they have always been good in taking care of everthing customers tell them, and they makes sure you always sits back with a good feeling about them:)
forward2me
Thanks for taking the time to feed back to us, it's very much appreciated.<br/><br/>James
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PM
The charges where high.
forward2me
Thank you for your positive feedback. We are offering a premium, door to door, tracked service with fast transit times to provide a high quality service for our customers. Have a good weekend!<br/><br/>James
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BA
forward2me actively follow-up the order and suggested alternative shipping methods
forward2me
Thank you for taking the time to respond to us. Have a great weekend!<br/><br/>James
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HO
Quick and professional service
forward2me
Thank you, we are pleased you were happy with our service and look forward to reciving more parcels for you in the future.<br/><br/>James
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DR
Great service, slightly expensive but worth it.
forward2me
Thank you for your kind comments. We are offering a premium, door to door, tracked service with fast transit times to provide our customers with the quality service they expect. Have a good weekend!<br/><br/>James
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DJ
It would have been excellent except that the service is very expensive, therefore I am hesitant to use it. I would prefer to have some options regarding the postal service used
forward2me
Thank you for your comments. We offer a premium, door to door, tracked service with very fast transit times. <br/>We can also consolidate packages for you over a period of time to make shipping more cost effective.<br/>We are more than happy to provide a cost comparison if you have another company in mind that can provide the same level of service.<br/>Have a good weekend!<br/><br/>James