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customer reviews

Thank you for visiting our reviews page! Here you can find feedback from people who have used our parcel forwarding service. 

Nothing is more important than the trust between us and our customers.  We made this page in order to be transparent with what our customers are saying.  We hope you’ll find it useful!

ALL THE LISTED REVIEWS you can find here are from trusted review platforms such as feefo and Trustpilot and ONLY customers with past experience with the parcel forwarding service we provide all over the world.

forward2me has no control over the feedback unless it is abusive or defamatory - in which case feefo or Trustpilot themselves remove it. Every feedback is shown unedited and in full - all forward2me can do with negative feedback is respond to the customer's specific concerns.

Service Rating

4.6 5

5
28.869565217391%
4
3.1739130434783%
3
1.4492753623188%
2
0.91304347826087%
1
1.8260869565217%
Unknown Country
Unknown Shipment Details
UC
The service was fast and the delivery prompt. I thought it was a bit expensive for 1kg of goods so will be investigating other companies and options. A goods consolidation service would be a positive step to get value out of the shipping cost. As would the option to discard unnecessary packaging. My items arrived with all the plastic coathangers which would have added weight and bulk.
Thank you.
forward2me
Many thanks for your feedback, your views are important to us. We are working on introducing a consolidation service on our website, however we currently offer this service if you get in touch through email. We do our best to reduce the size of your parcels such as discarding of any catalogues etc, if you would like us to remove coat hangers for you then we can do this.<br/>Please get in touch if you require any more information.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great - as always
forward2me
Thanks for taking the time to leave your kind comments, we're pleased to hear you've been happy with our service and we look forward to shipping to you again in the future.<br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great Web site, easy to navigate. Communication excellent.
Only disappointment I had was there is no other choice than airfreight on processing screen. Found out later that I could have negotiated to use Royal Mail postage which would have saved me a heap of money.

Cheers

Western Australia
forward2me
Thanks for your feedback, your views are important to us. We're working on introducing more shipping options for you to choose from, however as we are still a young company we haven't quite got there yet. If you want Royal Mail for any future shipments, please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Everything is good, thanks.
forward2me
Thanks for taking the time to respond, we really appreciate it.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I liked the fact that I was contacted prior to shipment and asked whether I might have other items coming to include in the shipment.
forward2me
Thanks for your feedback, your views are important to us!<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
They delivered fast my UK shopping to my home. I recommend this service :-)
forward2me
Thanks for your feedback, we really appreciate your comments.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very very fast service, a bit expensive but definitely worth it!
forward2me
Thanks for taking the time to respond to us, we're pleased you were happy with the service you received and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
i think that it was a little bit expensive but for the rest it was fast and excellant
forward2me
Thanks for your kind comments. If you would like us to look into different shipping options for you in the future then please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Their service has so far been very reliable and they always answer emails very quickly and efficiently
forward2me
Thanks for your kind comments. We're really pleased to hear that you've been satisfied with our service up to now and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very helpful people, and really fast shipping!
forward2me
Many thanks for taking the time to leave us with your views. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great, fast shipping
forward2me
Thanks for your kind comments, your views mean a lot to us.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Simply perfect service! As soon an the package arrived at the warehouse, I was contacted to choose among the available shipping options. And as soon as the payment was made, the package was on its way to me, with its tracking number available right away. Definitely recommended.
forward2me
Many thanks for taking the time to respond, we really appreciate your kind comments. <br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
The service was excellent was able to have our school dresses delivered in less than one week. Would definitely use again
forward2me
Many thanks for your feedback, we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great service, will use again when shipping to my country is not available.
forward2me
Thanks for taking the time to leave us your views. We look forward to receiving more parcels for you in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Quick delivery albeit a bit steep pricing on the shipment costs.
forward2me
Many thanks for your feedback, we really appreciate your comments. We can help you reduce your shipping costs by consolidating parcels for you. Otherwise, we can offer to ship through Royal Mail if the parcels fit the criteria. If you would like any further information then please don't hesitate to get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Extremely fast service, package was forwarded same day it arrived, and was at my location the day after!
forward2me
We're really pleased to hear that you were happy with our service - we really appreciate your feedback - thanks.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Super fast shipping, easy to use service and faultless as always. I can also highly recommend their personal shopping service. Thanks Forward2me - you guys ROCK!
forward2me
Many thanks for your kind comments. We look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Sometimes postage is more expensive than item to post. Before you buy the item you cannot hsvd an estimate on how much the post will cost. But if one could get an estimate can decide and buy. Regards Santo
forward2me
Thanks for your feedback. If you would like a cheaper shipping option, for example Royal Mail, for future shipments which fit the criteria then please get in touch.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
RAPID AND NOT EXPENSIVE.
forward2me
Thanks for your feedback. We really appreciate your comments.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent service. Good communication during the prosess.
forward2me
Thanks for your feedback. We're happy to hear that you were happy with our service and we hope to ship more parcels to you in the near future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
I live in a remote valley in the Sierra Nevada Mountains of Andalusia with no access to any service industry....leading a self-supporting mostly self-sufficient lifestyle

This service has changed our life here as specialist books, communication equipment, medical and vet supplies, replacement parts and other essential items can now be ordered online over the Internet

The cost of the service is partly offset by the time, fuel, stress and money saved on buying expeditions

Through this service we are able to access quality items that we could not otherwise obtain

This is a quality reliable service that you can trust to deliver
They are reliable and communicate well

The tracking service is excellent and means your valuables can be closely monitered in transit and precise arrangements made for delivery

This fantastic service made a difference here
forward2me
Many thanks for taking time time to leave your views. We really appreciate your kind comments. We look forward to receiving more parcels for you in the future. <br/>Have a good evening.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Fast service.
forward2me
Many thanks for your feedback, we're really pleased you were happy with our service.<br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent Service all round
Forward2me gives me a great service and very fast

Tank you
forward2me
Thanks for your kind comments, your feedback means a lot to us.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
everything was great with satisfying service
forward2me
Thanks for your feedback, we really appreciate your views. We're really pleased you were satisfied with our service and we look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
excellent support, fast delivery. hoping to improve service charge ie reduce additional insurance premium and assisted purchase.
Unknown Country
Unknown Shipment Details
UC
All good maybe a little slower than I would have thought but you did offer me two
forms of post one cheaper which I thought was great!
forward2me
Many thanks for your feedback. We look forward to receiving more parcels for you in the near future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very fast and professional company. Thorough and they think of everything. Definately will do business again. Highly recommended
forward2me
Thanks for your kind comments, we really appreciate your feedback.<br/>We look forward to receiving more parcels for you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
It was my first time to use such a forwarding service from abroad. I found it very userfriendly, efficient, precise and timely.
For a Hungarian like me it is a good value for money service.
forward2me
Thanks for taking the time to leave your views, they are really important to us. We look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Prompt service at a reasonable price. Very satisfied.
forward2me
Thanks for your feedback, we really appreciate it.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great service. Excellent communication.
forward2me
Thanks for your kind comments, we really value your views. We look forward to receiving more parcels for you.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Fast and efficient, thank you!
forward2me
Thanks for your kind comments. We're delighted you were happy with our service and we look forward to shipping to you in the future.<br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
They always offer a great service!
forward2me
Many thanks for taking the time to leave us with your feedback - we really appreciate it.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
excellent and fast delivery
forward2me
Many thanks for your feedback, we really appreciate your comments.<br/>Many Thanks,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Thanks for your service, fast delivery, resonable price
forward2me
Many thanks for taking the time to leave your feedback - your views are important to us. We're very pleased you were happy with our service and we look forward to shipping to you again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
This was the most expensive mail forwarding service I have ever used. I would not recommend it as they clearly profit on the shipping cost.
forward2me
Thanks for taking the time to provide your feedback, it's important to us.<br/>We're really sorry that you feel we are expensive but if you provide us with the name of a company that provides the same level of service we will be more than happy to offer a price match.<br/>We can use cheaper shipping methods with no frills and no guarantees but this doesn't give you the re-assurances that our premium service provides.<br/><br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
It was a very good transaction.
forward2me
Thanks for your feedback, we appreciate your views. Have a good day.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Excellent service from this company. Has opened a new marked for me.
will be used again.
Thank you wery much.
forward2me
Thanks for your kind comments. We'really pleased you are happy with our service and we look forward to receiving more parcels for you.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Great personal service every time...keep it up!
forward2me
Thanks for your feedback - your views mean a lot to us. We're delighted you are happy with the service we provide and we look forward to shipping to you again soon.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Thank you for such good service.
forward2me
Thanks for taking the time to leave your feedback, we really appreciate your views. We look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
It was great! Thank you!
forward2me
Thanks for taking the time to respond to us - we really appreciate your feedback.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
i am satisfyed with the service. thanks
forward2me
Thanks for your feedback. We look forward to receiving more parcels for you in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
all is good
forward2me
Many thanks for taking the time to leave your views - we really appreciate your feedback.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
excellent service.kind and helpful representatives!lovely communication.
forward2me
Many thanks for your taking the time to leave your feedback - your views are very important to us. <br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Fantastic service!!! Will using you again definitely!
forward2me
Thanks very much for your kind comments - we really appreciate your views. We're really pleased you were happy with our service and we look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
The speed of dispatch from the UK and delivery to Australia was excellent. I was also pleasantly surprised about the price.
There was some difficulty with final delivery by the driver. I have given permission to DHL to leave parcels and this has perhaps not been processed and was not followed. On a second attempted delivery the signed card I left was ignored and the parcel was again not left. The parcel was promptly delivered after I followed it up by telephone but the signed card given ongoing authority to leave parcels was again left.
forward2me
Many thanks for your feedback, it means a lot to us.<br/>We're really sorry you had difficulty with the final delivery of your parcel by DHL and we hope this won't happen again in the future.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very pricey though
forward2me
Thanks for your feedback.<br/>If you get in touch we can offer you cheaper shipping methods such as Royal Mail for shipments which are within the size/weight limit. Also, consolidating packages can help to reduce your shipping costs.<br/>Kind Regards,<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Delivery time exceeded expectations - thanks!
forward2me
Many thanks for taking the time to leave us with your feedback - your views mean a lot to us.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very speedy and uncomplicated service.
forward2me
Thanks for your feedback, we're delighted you were satisfied with our service and hope to ship to you again soon.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Very pleased!
forward2me
Thanks for the feedback! We look forward to shipping to you again in the future.<br/><br/>James
Unknown Country
Unknown Shipment Details
UC
Perfect service. Always on time.
forward2me
Thanks for your kind comments, we really appreciate your views.<br/><br/>James